I have used Johns for my personal residence for a waterproofing system and foundation supports. In addition, I recommend them and use them for my Real Estate clients. Professional, prompt, responsive, excellent client service, and a good value. Well done!
Jeff cleared the sewer line efficiently and got the toilet and shower working again. He was friendly and professional. I recommend him.
I called in to get service, Kate was very nice, scheduled me in. Approximately 1 hour later I was called back to say Hunter was on the way and would be 20 minutes or so, he arrived right about that amount of time,which I find amazing, so Kudos to them. Hunter, (A very nice young man) assessed the situation, gave me the price and I told him to proceed. As I live in an older Mobile home, the drain pipes are smaller than what is required by todays codes, this made the job more difficult. Hunter worked hard to get everything flowing again. I would definitely call them again if needed, I would even request Hunter for the Job !
So far service has been quick and efficient every time. Technicians are always very knowledgeable and do great work, and the people on the other end of the phone have been consistently helpful and very professional. Absolutely would recommend!
The team of two that came and repaired the broken water main to our house that was buried in the front flower bed, did and outstanding job, even in the 100 degree weather we were having.When they first arrived they quickly located where the break had occurred and provided an acceptable price for repairing the water line. The repair was completed quickly, and water was restored to our house. Thank you.
Jeff was very professional and friendly when he came to work on the drain. He gave us a quote quickly and charge us exactly what the quote was when he was finished. And it did not take him very long. He also gave us tips on how to keep the drains clear. Great service! thank you Mr. rooter for sending Jeff.
This was a pricey bit of repair work, but necessary given the circumstances. The team which performed these services (Brett, Jeremy, + one other) was extremely professional, competent, courteous and friendly. They explained everything thoroughly. I have used Mr. Rooter of Salem before and will not hesitate to seek their help again when needed. We seem to be in a period of time where many service companies of all types do not seem to be too eager to have our business, but this is definitely not the case with this service provider. Mr. Rooter of Salem is a top-notch outfit, and they have my unqualified recommendation.
I experienced a flood and had a lot of water under my home. Brett Brammer and Hunter installed a sump pump system under my home. They were professional, efficient, knowledgeable, hard working and kept me informed as they completed the work. Im pleased with the results and would recommend your company to others. I especially want to thank Brett and Hunter for their hard work and professionalism!
We had an unfortunate accident with our toilet this morning (a metal object fell in, obstructing the line) and made the mistake of calling Mr. Rooter. I was at work and my wife handled the business end, they told her they charge $70 for an estimate and that money will go towards any repairs they do.... well the plumber removed the toilet and used an auger to get the obstruction out (telling my wife he was trying to break it... break up the metal object...) no surprise that the toilet breaks and they say they can install a new one for $800. We opt out and still get footed with a bill for $211.... so I go buy a toilet and install it in 15 minutes for $150. So I payed them over $200 to break my toilet and waste my time... just watch a YouTube video, itll save you a lot of money and youll get better service.
Service was great. My reasons for going with Mr. Rooter was they were willing to wave the price of the estimate. Of all the places I contacted, you paid for the estimate and if you went with them to do the work, only then would they credit you the cost of the estimate. I DO NOT pay for estimates. Second was the one price no matter what, everything covered.I recently had another reason for using Mr. Rooter. The service line from the meter to my house had broken, and started to leak into my day basement and left me without water service. They came out within an hour of my call, explained my options and exactly 24 hours later, I had a new service, water, and peace of mind. Twice this summer I needed plumbing help, and they took care of me. I will call nobody else.
The technician was very friendly and efficient. Explained in terms I could understand what the problem was. I would use this service again.
We had Jonathan come over and work on our stuff and he is the best! Punctual, friendly, fair and professional! If I could, Id ask for him everytime!Also didnt judge us on our dirty house (haha)He was extremely nice, and I have nothing but positive things to say about him and Mr. Rooter in general. Hes coming back in a bit and Ill update me review then!
Gabe Cozad was the technician that did the work for us. He was amazing, so helpful and quick but did a great job! And reasonably priced!! We will definitely be calling him calling
DO NOT HIRE THIS COMPANY. Save yourself the trouble and cost. They came out in November, 9 months ago, and did a power clean of my kitchen drain to the tune of $950. At this time they broke the sink. In July of this year, the leak was discovered. It had been slowly leaking down the wall to the subflooring. This leak caused so much damage, the carpet in the living room, the cupboards under the sink, the hardwood floor in the kitchen and the subflooring under the counter in the kitchen have all had to be removed and replaced. Mr. Rooter admitted breaking the sink almost 3 weeks ago and offered to replace the sink. They have yet to show up and do so. They are rude and inconsiderate. When I call their receptionist tells me they will get to it when they can but they wont be hurrying to do this being this is a non paying appointment. They will not replace the entire damage, nor are they replacing the faucets and hardware for the sink that they broke. The damage they have caused has left my home destroyed. The repairs will be well over $7000. In the meantime, I have not had a working sink in the kitchen for almost 3 weeks.Seriously, consumers, there are so many other ways to fix your needs then this company. They have no integrity, they have no professionalism. They overcharge and underperform. Spend your money with other plumbers. You wont regret passing on Mr. Rooter.
I called about 11:00 AM for a clogged drain. Jeff from Mr. Rooter was here within a few hours. He took care of the problem at a very reasonable price. I will definitely call this business if I have a plumbing issue in the future.
Joe did a great job and was very pleasant to deal with thank you for the great services
Buddy was here most of the morning, first unclogging the main and then using a high pressure line to clear the inside of the pipe. He was very thorough, and I expect to enjoy perfect drainage for a long while. Well done.
Old Water heater needed replacing and leaking all over my garage. Mr. Rooter, the only plumbing business, in my area to answer and walk me thru how to shut off gas, water and temperature. The local plumbers in my area all refused to help me because it was after hours. Mr. Rooter dispatched a team the next morning and had my new water heater in place within 20 minutes. I am more than pleased. They are professional and safe.
They came out right away on a Sunday, which was nice, and they “fixed” the issue (error code on tankless hot water heater) for a solid 12 hours before it was not working again. I was told by the man who came out that I would need a new hot water heater (to the tune of $5200) to replace my one that was only 8 years old. They told me that it would cost more to replace all of the parts, which they would have to do because they wouldn’t be able to tell which one was broken, and it would be better to just buy a new one, as they only last 10 years. I looked this up and the water heater I have is supposed to last 20 years. Another company came out and cleaned the igniter, put it back together, and it works just fine. They seemed pretty shocked that someone would try to tell me I needed to buy a whole new hot water heater for such a small fix on a hot water heater that is only halfway though its expected life span. Not impressed. Super glad I got a second opinion and didn’t get swindled.
Service was timely, efficient, effective and highly professional! Price was competitive and technician was unassuming, personable and did not try to push unnecessary services.
Went in person to get service and they were waiting for us by the time we got home. very nice people and quick repair done at reasonable price
They installed a bathtub/shower combo. They were friendly and knowledgeable. They completed the job and explained how everything worked. Good job guys.
John and Gabe came out quickly when my water heater needed to be replaced. When my pipes didn’t play nicely, they came out again to fix the problem. When my pipes REALLY didn’t play nicely, they, again, came out and this time, didn’t charge me for the call. They were courteous and professional and I would not hesitate to call them again. I highly recommend Mr. Rooter Plumbing to anyone in need of plumbing repairs.
Brett was the best service guy I have had in years. I would recommend him to everyone I know. I will request him only if I ever need service in the future.
Highway Robbery. Drain leak on facet. Repaired less that 6 minutes. Parts under $20 and drum roll...$388.oo. oh, almost forgot...ask for senior discount...$368.00. Never will I ever higher these people.. Hard to get them out the door when finished!!!!
These guys are who to call if you have a leak or any plumbing needs! They always take good care of anything that comes up. Thank you Cody!
Professional from start to finish. Call Sunday to make an appointment for Monday, our technician Joseph called before he arrived with an eta. He was out going, knowledgeable, explaining each step, gave me the price before starting which I thought was reasonable. Took care of the issue, told what the cause of the problem was explained the 30 day limited warranty. Overall under the circumstances a very positive experience.
They did not finish the job, was charged for a service to unclog the drain and service the pipe with a cleaner, paid full price of option 3 plus additional labor, not a very satisfying experience
I was away on business and my wife called to make an appointment to fix the garbage disposal. No price was given over the phone until the technician showed up. When she was uncomfortable with the price the technician pressured her into doing the work anyway. It was several hundred dollars for less than 30 minutes of work. I will never use this service again and would discourage others as well.
Was not impressed with the quality of there work they do very ugly work would defiantly never use again. We were getting our house re-pipped and the 1st two days the plumber screwed around a lot so on the final day of the job they had to rush which made for ugly work.update they came back and tried to change more to finish their work
Had two culvert pipes that run underneath our road that were almost 100% blocked with dirt and small rocks. Technician was able to clear out both culvert pipes in an efficient manner. Great guy, great work. Highly recommend.
Brett did an awesome job for us. We trust his judgement, skill and work!!
We needed them in a hurry on a sunday and was here in 40 minutes and did a great job
Super clean office and friendly people. There the best in the plumbing biz and will take care of you. Give them a shot.
Good service great repairman however 200$ for an hours work is a little high.
They are very Professional/ honest/ get the job done/ explain things/ friendly and just super nice people to work with!!! Jonathan is THE BEST!!!
Very Friendly, curious, worked efficiently and quickly. Great job.
Quickly responded to an emergency within a couple hours.
The young man who did the work was quite kind, and informative. Would ask for him again.
Satisfactory work.
Our pipes were backing up. We couldnt use any of the drains or toilets. We called Mr Rooter around 7:30am. They didnt have a time slot but would fit us in sometime in the day. Brett and his apprentice showed up just 2 hours later and cleared the pipes. They were friendly and professional. We felt very comfortable with them at our home and they remained in their masks the entire time. They educated us on our problem and future repairs that are needed but they never made us feel bad or stupid that this happened in the first place. We greatly appreciate them. Theyre the best!
I have just used Mr Rooter for the third or fourth time. Needless to say there is a reason I keep calling these folks. Very impressed with their willingness and availability to respond quickly to my needs, the speed and quality of their work, courteousness and professionalism of the scheduling office and field technicians. As far as price is concerned, I’m not even sure how they compare as I won’t be price shopping as long as this level of service continues. I would like to specifically thank Jonathon, top notch well done sir couldn’t be more pleased.
We had a rather urgent need and they were able to get a tech out within an hour. Joe was courteous, professional and kind. He definitely went the extra mile to get us back up and running.
Friendly employees, had good advise thru the repair
Remove broken garbage disposal and put in new drain pipe .
We needed a corroded faucet under kitchen sink repaired so that a new dishwasher can be installed. Mr. Rooter came on time, explained what needed to be done, and did the job in good time, enabling me to get a new dishwasher installed in just a few days. This young man was very courteous snd I would call Mr. Rooter for anything plumbing related.
Excellent experience with Cameron and the guys. Cameron, Jaremy and Joseph were excellent. They were on-time, on-budget and great with follow-up. With an old house that has old problems, they knew what they were doing. Cameron expertly diagnosed a tough problem and they fixed it properly and on-time. Your number will be on my fridge after this for sure!
A week ago we called on Mr. Rooter due to our gas water heater had quit working. Within the same day service men were at our door and into our attic pinpointing our problem. Sean Bryan and Matt Cooper sized up the project and began making phone calls to find out where to get a similar product. Fortunately they found a 40 gal unit but the dimensions had changed. They began to see a way around this and were ready to begin first thing the next morning. From the get go these men worked as a team. Their professional manner gave us great confidence that we had picked the right company for the job. They were respectful and careful in removing the old unit and in bringing in the new. They worked quickly and made a difficult job look easy. We were also impressed with how personable they were and how helpful they were at explaining the warranty and operating instructions. Finally, we were pleased that the price that was quoted to us was the price we paid. Mr. Rooters flat rate policy is hands above the competition. If the need arises in the future I would not hesitate to call on them again.
I had issues with toilets not flushing. Called them, they responded quickly, provided excellent service and explained what happened and how I could prevent in the future. Super helpful and kind.
We had Brett come out to figure out a drain issue that another company didnt correctly fix.... He was great! Very personable, shared things that are common issues with drains and what not to do, explained every thing very well with terms that were easy to understand. Definitely went the extra mile to make sure everything made sense and answered the questions we had. Very pleased with the service and work that was done. Thank you tons Brett!!
Great service and fast results at a very reasonable price. Everyone I came in contact with was very helpful. I would call them again if I need plumbing help.
We have Cameron today for the service. He is friendly,pleasant and helpful. We explained to him that we cleared out the pipes ourselves but we just couldnt put the pipes back together. He said in that case, Ill just put it back together without charge. He wasnt required to do that but he said he just wants to help us out. I would recommend this company for having our best interests at heart.
1st and foremost we would like to thank Forrest for his professionalism and his care about being safe with the Covid! The Company is prompt and affordable! Highly recommended! We thank you Forrest and Mr. Rooter!
We had a full replacement of all plumbing in our home due to various leaking pipes in the crawl space. Our technician Kyris was absolutely fantastic! He took the time to explain everything that he was doing, was highly knowledgeable, very very meticulous, made sure we were happy each and every step of the way, and an exceptionally hard worker. This was a massive job and he finished it seamlessly. I can’t say enough about how wonderful our experience was with him and we will definitely be recommending him and calling him back if we ever need any type of plumbing services again. Highly highly recommend! Thank you so much!
Matt Cooper did a fantastic job unclogging my drainage lines. This is the second time I have used Mr Rooter for jobs I just simply could not do myself. Highly recommend both the company and Mr Cooper.
This is a great company to use. The people I talked to on the phone are very courteous and Brett who came to the house was pleasant and knowledgeable. He had a particularly difficult job to do and was able to get it done and provide me with some valuable information to prevent the problem from happening again. Thank you so much!
Broke a pipe doing my own water heater install on a Sunday. They were at my house 40 minutes after I called them and had everything up and running within the hour.
My recent experience with Mr. Rooter far exceeded any of my expectations. I always try to hire the small business/local guy for all of my household needs but no one was available to help and I needed help immediately. I called Mr. Rooter as a last ditch effort (from now on they will be the first place I call, always.) I was able to secure a same-day appointment when 6 other companies were at least a 10 day wait. The person who took my call was extremely helpful, professional, kind, and answered all of my questions- and I had a lot of questions.My technician showed up on time and got strait to work. Hes was extremely friendly, courteous and obviously an expert. He took time to explain to me the entire procedure he had to perform and told me what it would cost upfront. He was very thorough and patient with me as I had many questions for him as well. Once work began I was very impressed with the tools and technology Mr. Rooter uses to get the job done quickly and efficiently. After a very short amount of time my technician found the cause of my problem, fixed what could be fixed at the moment, and led me in the right direction to get my plumbing repaired by the people responsible for damaging it. (A utility company has drilled through my sewer line which allowed roots to enter and block the drainage.) He was absolutely everything you could ask for in a service technician: prompt, professional, thorough, knowledgeable and beyond patient with my constant barrage of questions.I will recommend Mr. Rooter to everyone and anyone who asks who to turn to for any plumbing or sewer needs. Thank you so much to the kind ladies in the office, and to Sean for all of the help and education. -h. white, willamina
Sean and Tanner came out today and fixed a clog deep in my pipe. They were amazing and super nice. Explained everything and gave me reasonably priced options. They charge a flat rate which was so much better than paying $100s of dollars just to have someone drive out and diagnose the problem before doing any work. I will definitely call them for any plumbing issues in the future. Great customer service as well. Mr. Rooter is a great team of people. Thank you so much!
We had a issue with pipes going to septic for about a week, I tried everything I could I couldnt fix it though. I called mr. rooter they had very helpful people that answer their phones. The reason I say this is because they where very patient. I was having to relay messages to my work, then call back all kinds of bs on my part but they where curious and nice whole time. The plumber came out and put a camera down the pipe and let us know exactly what the problem was. (It was a pen in the pipe)Thank you Mr. Rooter it is very important what you have done for us all at Truehitt co. We probably wouldnt have been able to find this pen without your help. It was also very helpful that you are always open unlike other plumbers I tried to call.
I had my water main break which, to me, was catastrophic. I was glad I called Mr. Rooter because I felt that the company handled all aspects very professionally. I had someone out ASAP and the plumber was courteous as well as help guide me through the entire process.
Sewer plug. Immediate response. Advised up front of estimated cost. Completed work quickly and professionally. Thanks.
We couldnt be more pleased with the professional service we received. We would highly recommend Mr. Rooter Plumbing. Brett was fantastic!
These guys are 100% class act showed up on time did what they said they were going to do for the amount they said they would do it for.If you need a plumber do yourself a favor and call these guys.......they also gave me an education on what got me into this situation and how to prevent it in the future.
Chris and Peter have done work for our water system before. They are very professional and help us understand the issues necessary for us to provide safe water for our homeowners. They work quickly and are very competent. We get the necessary receipts quickly for our records. These are the go-to guys for plumbing needs. I highly recommend them for any plumbing needs you may have.
Dominic is our absolute go-to plumber. He has worked on each one of our 6 rental units and does a fantastic job every time. He is so friendly and completely transparent about what the job will look like. I love how we get a quote before he does the work, and we dont end up with hidden fees and extra charges. In our most recent job, the plumbing in our very old house created a significant challenge but Dom found a creative solution that worked perfectly and was very affordable. We wont use anyone else!
I really liked George, who came out from the company to fix my drain. He was friendly, helpful and happy to answer all my questions. He did the work quickly and made sure to clean up after. The only thing I was at all unhappy about was they cant give a window of when your service rep will get there and it means youre stuck at home pretty much the entire day if they dont get to your job until the afternoon. Over all really happy with the service.
Awesome service! I called yesterday after getting a notice from the city that I had a leak, they came out this morning! Super professional, punctual, and explained and showed me everything. I highly recommend!
My kitchen sink was badly clogged and after self attempts to hand auger using both a 25ft 1/4” auger (that we could get through completely) and a 50ft 1/2” auger (that got hung up at ~9ft) with no luck unclogging the drain, I was sure that a power auger was needed (or something worse was underfoot). I called one Local company for emergency service and did not receive an answer, so I left a VM (3 days later and I still have not received a phone call back). Tired of not having a kitchen sink, I called Mr. Rooter and they were able to schedule me in within 2 days. Not ideal, but at least they were accommodating and was also placed on standby. Collin was punctual, friendly and competent. I really appreciated his organized approach and respect for my home. He was able to clear the drain and made several attempts to run water to ensure that the problem was solved. I paid $275 for the drain clearing, which seemed reasonable given ranges I had researched online. I’m sure I could have rented a power auger for cheaper, but Collin’s professionalism and efficiency was worth the cost. I spent NYE and New Years Day flighting with the two hand augers, dirtying towels and finding buckets and tools, so an hour on a Saturday morning was nothing and worth not exerting the effort. Further, he was able to recommend maintenance tips to prevent future clogs. I highly recommend Mr. Rooter. The experience from the moment I called through repair was effortless and pleasant.
Very easy to work with, friendly, and helpful.
The service was available within an hour to unclog a toilet. However, the price was OUTRAGEOUS for the work.
I was very impressed with this company. From the first phone call to the time the technician left my home, everything was first rate and professional. I was having a problem with my water heater and Jeramey (the technician) fixed it in a matter of minutes for FREE. if Jeramey is representative of the rest of this company, they have earned my loyalty and admiration. I would highly recommend this company.
George was great. He was very informative and explained everything up front. Nice guy and got the job done in a very efficient manner. He also cleaned everything up very satisfactory. I recommend Mr. Rooter.
We’ve worked with Sean from Mr. Rooter three times in the past two years, all for separate issues. What I take away more than anything is that they genuinely want you to know how to avoid having the same issues. I’ve learned a bit on maintaining a septic system and garbage disposal from this to avoid future expenses. Some things can’t be avoided, but it makes the cost more bearable knowing I’m left with an idea to avoid paying for it again
Collin was able to come out next day to fix a clogged drain. He was professional, personable and persistent with the clog to ensure to get it cleared and we could use our kitchen sink once again. Would definately recommend their service!
When I had a problem because the person who answered the phone in their office claimed that they are still waiting for the credit app which we have sent to them numerous times, someone wrote to us immediately to clear this issue and was quite apologetic. If it was not because of this person we would have gone somewhere else since it was getting very frustrating.
I have so much comfort knowing Mr.Rooter will care for me. I had a cracked seat they replaced for free due to manufacture defect. What a cool thing that is! I can barely find words for how neat that is. They of course put the toilet in, they stand behind everything. I had multiple issues at the start, not by them, and they fixed everything. They really are the best company. Neat people work there too!!! Special family there. Thank you everyone at Rooter (Jonathan Cozad)
You were very prompt in clearing a block in our sewer line. We had a big event happening the next day and church on Sunday so there was a need to clear it quickly! Sean Bryan was very knowledgeable and helpful in diagnosing the problem and giving us suggestions going forward.
Sean was on time to our appointment and had an apprentice with him. He was very informative and heard my concerns, answered my questions, and they took care of my bathroom pipe and rain drains. Peace of mind and a game plan for my old home is the result. Thank you!
My water heater broke on a Thursday night a little after 9pm, I called Mr. Rooter and they sent someone out immediately. Sean Bryan came and he did an excellent job replacing my water heater. I would definitely recommend Mr. Rooter. Thank you Sean, youre the best!
We worked with Jonathan. He had the expertise to answer all our questions. He fixed our problems quickly. (We had a leak under our sink and some other smaller issues.) He also provided a narrative to help with our insurance claim. Highly recommend!
I had a disaster, had to shut off my water and they were right there to save me! Fast, friendly and explained everything to me. I would use then again and again. Hopefully I dont have to 😜
Id used Mr. Rooter before after seeing their trucks in the park where I live. Good service and quality of work.
I called Sunday at noon with water backing up in my bathtub and toilet. The gal worked things around and got me an appointment. Brett Brammer came and spent a great amount of time clearing the lines that were clogged with roots. Mr. Rooter/Brett is always timely, thorough, considerate and trustworthy. I am very impressed! Thank you!!!
Had a few plumbing issues come up. Brett helped a lot with information on the problem and fixed it. He also gave me some helpful tips for my type of plumbing. I am so grateful for Mr. Rooters help. Thank you Brett!
These guys were great. They showed up when they said they would, and finished a complete shower replacement in 2 days including excavating under a slab. All work was complete within 2 weeks of getting the written estimate, which was very fair for the work being done. Peter and Chris were awesome, will definitely call them again for future projects.
Fast, Friendly Service with a bonus! Dominic was really helpful and speedy at assisting us. He gave us a competitive quote and he was extremely efficient advising us on the best solution. He was very thorough at explaining how everything worked and offering us options. We would definitely highly recommend them!Thanks guys :) Thats hard to find these days but thats what you get with Mr. Rooter & Dominic!
I was a little shocked that the plumber was not wearing a mask and told me he thought the virus situation was “overrated”. Chalking it up to my mistake for not asking when I scheduled. I feel he did a good job a a fair price but I would only use Mr Rooter while covid is still active if the person coming in my house is wearing a mask.
I have been greatly impressed with these gentlemen. My wife and I are going through a lot of residential updates and I don’t know anything about plumbing. So they’ve been to about a dozen service calls. Each time was great. Knowledge professional great service.
Always gets the job done right
Contacted them at breakfast. Dead water heater replaced by lunch.Cant beat that.
Called this morning because object got flushed down my toilet . Women who answered was very kind and helpful. She found a crew that was already working nearby and they came out 2.5 hours later . No drive time or estimate charge . They were the nicest guys - the price quote was upfront and really reasonable - no surprises on the bill . They did the work walked me through everything- total professionals. They gave me a coupon for $25 off . They checked with me to make sure I did not have any other issues while they were there - gave me some tips for the future. I will absolutely use this company again - from start to finish one of the best experiences I have ever had with a company. One of the men was training the other one and I could tell from what he was telling him that their company practices are all about honesty and communication with their clients. Highly recommend !
Worked at it until the problem was resolved. More complex than most clogs as it was caused by some construction debris from another contractor...
Great service! Took the time to really investigate the problem and not just cover it up with a quick fix. Very responsive, on time help!
I had a great experience with Mr Rooter the other day. Sean Bryan & his apprentice were very friendly & knowledgeable. They took the time to explain to me everything involved. They went above & beyond in customer service looking into a second issue I had concerns about & gave me options to take care of it in the future. I would definitely use them again & recommend Mr Rooter & especially Sean & his apprentice as well( sorry I forgot his name)
Just had Mr. Weber come out to fix our one-toilet houses one toilet this evening that would not unclog after hours of plunging. Needless to say it was an emergency. Mike was very courteous and honestly would have been a pleasure to have over even if at that moment he was my favorite person in the world since he would be fixing our one toilet. I appreciated how fast he got here, how fast he got it working, and how careful he was in coming through the house. Thank you! We are thrilled!
We had a serious blockage and he didn’t give up until it was solved!
Peter and Chris are the dream team ! They fixed my leaky shower in no time even gave me safety tips on how to turn off my water heater and didn’t even judge my messy garage lol ! Now that’s service! They were both kind and very knowledgeable. even wore booties to protect my flooring and my little dogs even got some love . This is my second time having using this company they are worth every single penny each time they arrive quickly and get the job done! Thanks guys for you great work
Fast, friendly, knowledgable service! Sean Bryan provided wonderful customer service from the initial quote call to completing the service. Mr. Rooter Plumbing worked with my schedule and I was even able to get a next day appointment. Sean walked me through the process, explained the problem areas with our sewer line, the condition of the current line, and recommended maintenance needed to give it the longest life possible. I will definitely use Mr. Rooter Plumbing and Sean for any future plumbing issues that may arise.
The service technician was knowledgeable, straight forward and after a very good inspection, presented me multiple solution options to my situation and was there solely to assist in remedying the issue without trying to sell or recommend any needless repairs.Thankyou.