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Abb Stoves Hearth and Home LLC
3800 River Rd N #180, Keizer, OR 97303, United States
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Abb Stoves Hearth and Home LLC

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Cl
Review №1

Wow !! Great place to work with. More than happy with the work they did. Makes our living room look like a new house. Love it! Thanks ABB

Ta
Review №2

The best experience Ive had with any company! Very professional and so friendly! They were quick to get someone out and clean my ductless system. Just in time for the heatwave! They can take my money any day! 10/10 recommend.

Ky
Review №3

I recently had Abb stoves come out and put in a wood insert. I had two other companies come out before and quote me. The first company quoted me 7500$ and the second company said that no stove would even fit in my fireplace. I decided to call up Abb Stoves and they came out and told me they could put in an insert for me no problem. They also gave me a great quote saving me thousands. Everyone was super friendly from the get go. The install went flawless and I couldn’t be happier. I would certainly recommend them to anyone and everyone. Definitely a 5 star company. Professional, clean, reasonably priced, and just a great group of people.

Ma
Review №4

A big thank you to abb stove and staff help me in a emergency situation came right out just outstanding service

Jo
Review №5

Beverly Jo is the best! We bought a Pacific Energy T6 from her. Excited to try it out this winter.

Mi
Review №6

During our recent historic once every “50 years” winter storm, my mother found herself without power and with no way to heat her home for several days. In the midst of the storm, and all that was going on, ABB was able to respond on the very same day that they were called to help. They quickly got my mother’s fireplace up and running, earning a new customer for life.

Mi
Review №7

They are great! Quality work and they worked well with my time crunch. We were selling our home and had to have some work done on our wood stove prior to closing. Even though they were super busy, they still met my needs. Highly recommend these folks! 😊

De
Review №8

When we had our pellet stove serviced, I was 100% satisfied with the quality of work that was done.. He also answered all my questions and was very friendly.. I tried to talk him into taking me fishing as I’m from Arizona and moving up here to Salem... We will ALWAYS use ABB stoves for all our needs...

Ma
Review №9

I called during power outage as my gas fireplace would not turn on. The woman who answered was very helpful but what problem was likely to be and where to find info. Problem was batteries in unit and easy fix. I appreciated her helpfulness to someone who was not customer nor had they installed the fireplace.

Da
Review №10

I recently decided to replace my 30 y/o fireplace insert. ABB was very helpful to me in finding an insert with the features that I liked, which would also fit into the arched opening of my fireplace. Their install crew was tidy and professional, and took great pains to control dust when removing the old insert.From the outset, the communications from this company were excellent. They kept me updated and informed about the shipping and install of my stove.They installed a new chimney liner and brought my installation up to code. This has actually made a noticeable improvement in the draft of my chimney. Also, after 30 years of use, the top liner section of my chimney was cracked, as was the grout around it. I hired ABB to repair it and they did a fantastic job!I couldnt be happier with my purchase and the fantastic customer service I received from ABB. Great products and great service at a great price!

Jo
Review №11

I just love this store they are always so helpful. My old stove had a lot of problems they came to my house and now its like new.

TR
Review №12

Great place to shop!Stephanie is on top of it 🙂

An
Review №13

We moved into our older home 2 years ago, first week of December. That move-in night, we ran into small problems with the unit and eventually figured it out. However, more questions needed answers, so the next day we called ABB and was thoroughly impressed by professionalism and knowledge. After 2 weeks in our home, we ran into other problems and they were very accommodating in helping us out.The prices are comparable! Although the prices are at competitive rate, their product surpasses all!Amazing staff! Superb knowledge! Very informative about product line, and options for our family and a friend who was with me during one visit.Eventually, we will look into ductless heating through them, when our finances settle in!

De
Review №14

We have been using Abb stoves for several years we like the convenience of buying as many bags of pellets as we want and they keep track of how many we use also we just upgraded to a newer pellet stove we love it! My sugar gliders love to visit them also because they are so welcoming! Thankyou!👍❤

Ch
Review №15

Whoever is working when my wife and I went in whats not very knowledgeable.

Te
Review №16

I normally dont write reviews, but for ABB Stoves LLC I gladly make an exception! Theyve been helping me with my pellet stove for the past 7+ years and they have always promptly diagnosed and repaired my aging stove. ABB Stoves LLC has always went above and beyond to make sure my children and I have stayed warm through our cold winters. I sincerely appreciate their prompt service, their professionalism, their kind & courteous staff, and their on-site parts when replacement parts are needed. I highly recommend ABB Stoves LLC for all of your stove needs!!!

Sa
Review №17

Best service and work in salem area! And amazing staff.

St
Review №18

I LOVE THIS PLACE STAFF IS DOWN TO EARTH AND KNOWLEDGEABLE ABOUT PRODUCTS. you CAN BUY PELLETS BY THE TON TO SAVE MONEY AND HAVE THEM STORE THEM THERE SO YOU CAN PICK THEM UP AS YOU NEED THEM!

Do
Review №19

Would not use again. Had to settle for gas cutoff in a place I didnt want it because the person I discussed this with forgot. After bringing this up it got brushed off. They left the oven trim off and the door wouldnt shut because they jammed an oven rack backwards and wedged it in there. They werent even working on the oven. One ofthe guys was nice but the guy in charge needs to learn to deal with customers better.

Bo
Review №20

ABB Stoves has answered all of the questions I have had (and there are a lot) about the ductless units they offer. Provided quick service with fair & affordable pricing. My experience with the new owner & staff has been nothing but professional & friendly. I am always greeted with a smile. Definitely recommend ABB Stoves for any service you need for home heating & cooling needs.

Ru
Review №21

Great place to go

Ro
Review №22

Contacted this business when the pilot light went out on our gas stove and would not re-light. They scheduled a person to come out and clean the stove and problem shoot. The cleaning did the trick. They were very prompt and professional. I would not hesitate to use them again or recommend them to anyone.

Su
Review №23

We walked in to ABB Stove on one Saturday since they are close to where we live. We talked to a young lady there who it turned out was named Beverlyjo, about servicing our gas fireplace.  As we were leaving the store we noticed their demonstration heating and cooling ductless system near the front door.   We asked her a few questions, and took some information she volunteered.  She was very low key and was not pushy at all.  She was very helpful with any questions we had.  A few days later when Nick, the business partner came out to repair our fireplace, he also went over with us what would suit our needs based on the design and size of our house. After some research. we decided to have them put in a system customized to our needs.   It was a big decision but we are very happy and satisfied that using ABB Stove was a good one for our new purchase!!   They are very COMPETENT !  Great people and very helpful !  Susan Linn

Sa
Review №24

Did a great job diagnosing and getting us back up and running. Great customer service

Mi
Review №25

Very Professional, Very knowledgeable and friendly place. They did an amazing job on my fireplaces, I Highly recommend and WILL use them again. Thank you ABB

Ca
Review №26

Had 3 ductless units installed by ABB Stoves. The guys did an amazing job, and absolutely love our new units. THANK YOU guys you Rock.. HIGHLY HIGHLY RECOMMEND We also used them last summer to clean our wood stove. They were very professional and cleaned everything and cleaned up after themselves ( unlike the other cleaning place) didnt have a problem all winter. We will use them to clean our wood stove again. Thank you ABB

Ma
Review №27

Great service and great people thanks Beverly for your assistance with our vintage pellet stove.

Ca
Review №28

Never showed after taking day off to meet. I called at 1 pm and the girl says someone said I cancelled my appointment. No, Im waiting. Then kory calls the professional acts like and states my stove is illegal ? Hes never seen it! I guess I will go back to my local Spendy guy. Hes decent and prompt. Just expensive. Then he says on phone I wasnt on schedule and I blew up. Who wouldnt?Shame on these guys. Meanwhile, Im out of heat after waiting a week and its frigid.Thanks! ABB

K
Review №29

Great service for new stoves or parts, friendly knowledgeable staff.

Wh
Review №30

The best place to get pellets great customer service and the answers I need

DL
Review №31

ABB in Keizer replaced an auger motor for me about a year ago and 3 days before the warranty was up it started making a lot of noise. I called and told them what was going on. There was no hesitation whatsoever on their part to replace the motor. They said they had to check it to make sure it really was the motor, but when Ned came he brought a new one with him. He checked the old one, installed the new one and had my pellet stove working again in about 10 minutes. I would say that is pretty good service. Thank You ABB.

St
Review №32

Great place knowledgeable and friendly staff

Ch
Review №33

Very pleased with our new pellet stove from ABB Stoves!The house is so nice and warm now!Thanks to the expert guidance from Beverlijo in selecting the right stove for us, Audrey working with our schedule, Nick and the crew for being very professional and polite installing the stove!Highly recommend ABB Stoves to others!

Mi
Review №34

Knowledgeable staff, excellent prices

To
Review №35

Down home local woodstove, pellet stove, and gas stove retailer. Nice people.

JP
Review №36

ABB Stoves came out to do a spring cleaning special in April of 2014. In October we started using the stove again and something was wrong. We had smoke whenever we opened the door. Called them and they send out their most inexperienced stove repair man. He claimed that we must have installed new windows because the stove wasnt drafting (we had not). After one hour we sent him away and the stove was no better. After much research and despair I stuck my hand up the pipe and pulled out a large piece of insulation that had been wedged in the pipe since the failed cleaning. ABB refused to refund the cleaning fee but wont bill for the failed repair.*****Beware******

Du
Review №37

Awesome people. Friendly

St
Review №38

What a great experience wonderful staff

Jo
Review №39

Rude and very unprofessional, Id recommend anywhere but this place.

Mo
Review №40

I spent a month trying to get them out to repair my pellet stove(that I purchased new from them less than a year before). Finally I talking to the manufacturer of my stove and found out that they had been lieing to me about the parts not being available. The manufacturer referred me to another business in Oregon City and the stove was repaired two days later.

Information
100 Photos
40 Comments
4.2 Rating
  • Address:3800 River Rd N #180, Keizer, OR 97303, United States
  • Site:http://abbstoves.com/
  • Phone:+1 503-378-0162
Categories
  • Chimney sweep
  • Chimney services
  • Fireplace store
  • Mitsubishi dealer
  • Wood stove shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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