Im not one to give a bad review but sadly, I was highly disappointed by the way and manner the lady who came to pick up the things I rented from this company spoke to me. Im a customer for Gods sake. Im convinced shes racist. Yes I said it. She came angry! She was so rude that even my 11 year old niece asked why I was letting her speak to me that way. So what if we have a pool in the backyard and the bouncy couldnt fit? There was space in front which was easier for her. The bouncy was paid for and had to be set up ANYWAY, so why the irritation???. The Castle went down after 4 hours and we couldnt get it up again. Kids lost 3 hours of play time but I didnt make an issue of it even though I had to ask for an apology before the man that picked up gave one and truly, I didnt mind. One experience is more than enough. I wont be using them again or recommending them to anyone either.