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Two Maids & A Mop
1945 N Mason Rd Suite 108, Katy, TX 77449, United States
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Two Maids & A Mop

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An
Review №1

I had guests that had come from out of state and were requesting that we clean my apartment a bit as they were staying with me for about a week. I called around a few cleaning companies in the area and only Two Maids and a Mop was the only one that was able to come within such short notice.The owner, Barbara, was very quick in responding and sent me information about the company right away and what services could be provided, which were to my satisfaction.The cleaners had professional cleaning supplies and were very thorough and meticulous in their cleaning. They cleaned all the rooms, plus the countertops and refrigerator in the kitchen within a few hours. Everything was sparking clean after they were done, apartment looked brand new like the day I first moved in!Their rates and services are competitive with other cleaners in the Houston, TX area, so I would definitely recommend them to anyone! I will definitely use them again!

As
Review №2

Great company with a great service. Glad we were able to connect with them! Always recommend a place with great customer service and go out of their way to do things right.

Ca
Review №3

My wife is undergoing chemotherapy and wanted the place deep cleaned during her first round. We were promised that both maids would wear shoe covers the entire time, masks and gloves. In addition, we left a note on the door with those requirements. When I came by to check on how things were going, I discovered that one was not fully wearing a mask and neither had shoe covers on. If this is their extra cautious service for a patient with little to no immune system undergoing cancer treatment, I shudder to think what their casual service would entail. The manager was very nice and took care of me, and I have no doubt that she did her part to try to relay the importance of the protective gear, but we just cant risk using a company again that clearly has a communication breakdown between management and staff.

Ju
Review №4

Mary cleans my house and I’ve been satisfied with the results. She is always on time, does a thorough job and wears a mask the entire time she cleans. Also, I have communicated on several occasions with Barbara, the owner, and she is just awesome to help with rescheduling and any other requests I’ve had. Best service around.

Me
Review №5

Routinely the service we receive from Two Maids is exemplary. The house is not only clean, but the details always receive attention. My house is set back the way I left it and this is the only service I have used where this is the case.My attending service partner, Mary is timely...usually early...reliable, organized, and pleasant. Her hard work is evident in each task completed.

S
Review №6

Two Maids provides an awesome cleaning service. Their techs are very friendly and professional. They clean quickly yet thoroughly. Maxwell and Mary were fun and efficient. Highly recommend.

La
Review №7

I have always received excellent service. Mary always does a thorough job, is polite and asks if everything was done to my satisfaction before she leaves. I have used other cleaning services in the past and 2 Maids is the best by a wide margin.

K
Review №8

Both Max & Mary were extremely fast and did a fantastic job. Would definitely use them again!

Ni
Review №9

I love Two Maids. Best service I’ve ever used they go above and beyond and don’t mind my dogs when they clean and I’m not home. Mary is the best.

Je
Review №10

We have been customers for over a year now and these ladies are absolutely fantastic. They are professional, thorough, and also incredibly kind. We are usually at work when they come through, but we’re working from home during their most recent visit and we’re able to see just how detailed they are.Also, our dogs were thrilled to see them, which just confirms how well they treat them when we are not home.Cannot recommend enough! A+++++

Ka
Review №11

Excellent service! The women did a quick thorough clean and were extremely polite. Will definitely be booking them again!

Cr
Review №12

I am absolutely impressed with the Two Maids & A Mop of Katy cleaning service. The home that needed cleaning was a challenge, to the point where my husband and I took a chance on outsourcing help.The great reviews, straight forward pricing, simple online booking sold us on giving them a try. We have no regrets!! The cleanliness exceeded our expectations. Thank you ladies!! Top dollar!!!!

No
Review №13

The bathroom and kitchen are amazing and she was very quick and sweet. I would recommend them to anyone who needs work done

Kr
Review №14

Update: Second clean was good but I was in the house. Third clean was subpar and not satisfactory bc I was at work while it happened. Overall, seems like a friendly company that is trying to do a good job. I appreciate them communicating with me when my cleaning will happen etc. Cant say its been a fabulous experience, but they are polite and professional when you contact customer support.Im hoping I will have an update experience I can share from my next clean. I didnt have a good experience like I thought I would, but I am still willing to try them again because maybe it was a bad first impression!Good: lady I spoke to was nice and not rude which is always nice as the customer. Her politeness to me is why I want to try 2 maids again. I think my maid also did a good job on the clean as was expected...She noted that we would have to clean the fridge ourselves as this wasnt a listed service... No problem for us.Bad: My husband was watching our sick baby and running over to open the door for the maid. He was expecting it to be fast or relatively... He had a sick baby in the car seat waiting to go home. The maid called him at the appropriate time to open the gate (on time). However, 20 minutes passed and she was still nowhere to be seen. I believe around 30 minutes she showed up at the apt location. My husband let her in and asked her to let us know when she was finished. I had texted the company when my husband told me that he was waiting for a long time for the maid. I was in the middle of a meeting at work. About that time, she showed up and so I thought everything would be ok. I received another call from the company about 30 minutes later, that another woman was going to assist her and see if she had been able to start cleaning. This didnt make much sense to me, but I appreciated that they were being thorough. I asked her very pointedly to please text me when they were done as I was in meetings and would alert my husband so he could lock the door... I received 2-3 missed calls and then was able to pick up. The lady told me they were trying to call me. The maid had texted me as requested. This annoyed me a little bit because I told her that I wouldnt be able to pick up and they needed to text. Finally, I told her I would text her the new address of the location we would be moving to (the next scheduled clean) and she never responded to me. I asked her if there was a different way I should submit that information and she told me texting was fine... Just a lot of bad miscommunication that didnt seem professional. I hope this was a bad first experience, and I can change this review later.

Ma
Review №15

Every time the maids come to our house, they are cheerful and professional! The house is immaculate when we arrive home! We love the work that they do.

Ma
Review №16

Absolutely one of the best cleaning companies. The prices are great and the effort the ladies put into it is amazing. Most of all I can trust this company to do a great job. I highly recommend them.

Ja
Review №17

Very professional service. Always come home to a clean fresh smelling house after they leave. Very impressed with the service...

Co
Review №18

I decided to hire Two Maids & A Mop for the first time to do a recurring cleaning at my home. They did an amazing job and I was blown away at the customer service level of the owne . I will definitely keep them on a recurring schedule. I would highly recommend them.

Sh
Review №19

This was my first experience hiring a Maid service to clean my home. The TEAM that was sent to me was Angela and Mary and I just want to say THANK YOU for the wonderful job you did. I highly recommend this service to anyone in need of a helping hand. THANK YOU AGAIN!!!!

M
Review №20

By far the best service I have ever used! Always dependable, you can count on them to show up on their scheduled days. The cleaning is through every time! So glad I found them and got a spot in their rotation!!

Tr
Review №21

I had a chance to speak with Barbara and after that conversation I decided to hire Two Maids to come by my home and provide a deep clean. I was impressed so much I went ahead and had them place me on a recurring maintenance schedule!

Ba
Review №22

The BEST Maid Service in the Katy, Fulshear, and West Houston Area! Booking your service online is easy and convenient. And the Pay for Performance program puts the customer in control of the professional house cleaners compensation which is based the rating of their performance. No other cleaning service does this. Definitely a cleaning service worth talking about!

Da
Review №23

Reliable and professional service we use them regularly and are never disappointed always do a great job

ya
Review №24

There it was a misunderstanding ...I do want to mention that Maria my daughter used to work there .thats all am saying

el
Review №25

Very professional and always do a great job cleaning our home.

Ai
Review №26

Excellent service! Scheduling was incredibly easy, and the employees who came did a very good job and were good-natured and kind. I look forward to using this company again and would recommend to anyone!

Il
Review №27

Two maid and a mop are fantastic. My home has never been cleaner. They care about their customer. Barbara and her crew go above and beyond what I expected. If you want a spotless house with great attitudes this is your place.

Ch
Review №28

The crew is so nice, thorough, and respectful of my stuff.

An
Review №29

Two Maids & a Mop is the best! Great service, awesome employees! Book with Barbara asap to get a spotless cleaning. 😀

Ma
Review №30

Very good and respectful cleaning ladys.. Ang n Laura do there best n get the job done they take the job to heart very friendly n loving ladys..😃😃

De
Review №31

Very attentive to detail. They take pride in their work!

av
Review №32

Best in katy. Barbra is a pleasure to work with, service is professional and well done.

De
Review №33

We’ve been usingTwo Maids and a Mop for several months now and couldn’t be happier. They are dependable, friendly, and do great work — we are so glad we found them!

Ja
Review №34

Barbara is wonderful to work with. Great service!

Ka
Review №35

Great company. Recommended to all

Gu
Review №36

Excellent attention from barbara 👏

Information
17 Photos
36 Comments
4.9 Rating
  • Address:1945 N Mason Rd Suite 108, Katy, TX 77449, United States
  • Site:https://twomaidskaty.com/
  • Phone:+1 281-769-7307
Categories
  • House cleaning service
  • Cleaning service
  • Janitorial service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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