Absolutely the worst customer service ever from the owner, Jennifer. They sent people to our home that do not speak English was a biggie for us. If you like hotel cleaning at your home then go for it but I prefer my home & my kitchen sink & toilets to be cleaned and my beds corners tucked in. Dont waste your time & you will over pay for a product they undeliver on every.single.week. They did about $1,000 worth of damage in our home!! They also sweep woodwork inside of taking a dusting cloth so all my wood work is chewed up now! Plus, you can always bet they will have an excuse or a reason never an apology.