Firefly MSP is the best !! They are wonderful for all of our computer technical needs. I love that they are always open to help and and always try to get the best and easiest solution for any problems we have. All of the technicians are kind, considerate and so easy to work with.I say Thank You Firefly MSP !! and as I always tell them at every visit !! Thank you for being awesome !!

Firefly has been a pleasure to work with! No task is too big or small for their team! Theyve taken the time to get to know us as a company and, likewise, we feel as if we know the Firefly team members pretty well by now. As an office admin, I most appreciate their willingness to hop on a call and talk through support tickets when needed - its an extra step that goes beyond simply fixing the problem and helps us understand the why. Highly recommend 🙂

This is the best IT company we have found! They are very responsive and they get all services done within reason. They are proactive to ensure we stay up and running. Cant say enough great things about them!

First, I am VERY technologically incompetent. I wouldnt know what to do without Firefly! They are life savers for our firm. Theyre GREAT!

Firefly put in our entire IT system in our business, which is reliant on secure financial transactions. Work was done correctly with urgency. In the last 4 years anytime a problem has arisen, they respond immediately and solve the issue in a short amount of time. Theyre the best IT company Ive ever worked with, and will be contracted with on all future projects.

We have worked with Firefly for all of our tech needs for approximately 2 years. Over this time theyve helped quickly and efficiently when weve had emergencies, provided tech guidance and support as needed for various issues, and built a custom computer for our business. They provide an excellent value.

Our church has been a customer of Firefly MSP since 2010. Adam and the staff are responsive and have solved any issue that we have had. They recommended the equipment that we needed, considering our cost.We are more than pleased with Firefly MSP and would highly recommend them! Chris, Office Manager, Ashland United Methodist Church.

After struggling for years with our previous IT provider, we are thrilled to work with Adam Jones at FireFly. The exceptional service and attention to our companies needs is phenomenal!

When the pandemic hit, we needed to move quickly to secure our network while allowing remote access to key tools. Unlike the other vendors we contacted, Firefly responded immediately and had a proposal with schedule sent within a couple of days, which was especially impressive given the chaotic times. If youre looking for managed services or IT infrastructure help, look no further!

The Firefly team has been phenomenal handling IT and cyber security for our company! Professional, responsive, and flexible to meet our needs. Weve been very impressed!

Ive been using Firefly for over a year now and have had wonderful service. They are responsive, knowledgeable and give me the confidence to focus on my business, and not worry about my IT Needs. Thank you!

Quick response time with a friendly helpful technical person! Thank you!

We love Firefly and especially our tech guy, Laurence. He’s responsive, friendly, kind and patient. He is our go to source for tech support at home.

I have always trusted and used Firefly for all of my computer and wifi support. All 3 of my locations have always been happy with the quick response time and attentiveness of the staff, whether its something simple like setting up my business email accounts or wiring and integrating an entire shop with wifi for public, private and POS. I would highly recommend them to anyone who is looking to start a new business or move their business in a new direction as they can assist you from the start.

As a small business, it’s sometimes difficult to find quality companies to help us. We are either too small and can’t afford them or end up with one man shows that don’t always do the best job. I recently had an IT issue. These guys were timely and professional. I just received the invoice and it is very reasonable. I’m thrilled.

Experts we can depend on every day for prompt full-service IT support. A valued partner for many years!

The entire Firefly team is professional, responsive, friendly and helpful whenever IT issues come up. I would highly recommend Firefly MSP!

Fireflys associates are always quick to respond and resolve our problems in a professional manner.

As the business manager of a small company, Ive struggled in years past finding an IT solutions company that blends well with our needs. I was fortunate to have a friend recommend Firefly Technology when I was suddenly without support after a private contractor took a corporate position and dropped us as a client. Adam Jones immediately responded to my request to assess our needs and address recent changes our past contractor put in place prior to his leave. Adam was professional and straight-forward in his review of our current systems, and recommendations for moving forward. I felt more than confident moving forward with Firefly. Its been six months and not only is everything running exponentially more smoothly, we are saving money by no longer paying for unnecessary expenses tied to past solutions. Fireflys technicians are customer-service oriented, handle themselves in a positive and professional manner, and are communicative until issues are fully resolved. Their online support system is top-notch - allowing them to address issues quickly and efficiently, as well as handle invoicing in a timely manner once issues have been addressed. I have finally found an IT solutions company that exceeds my expectations!

Having a small on-site staff supporting a 250+ user enterprise with virtually zero availability of down-time, it is critical for us to have a strong MSP partner with broad, diverse knowledge and a prompt response. Ive had the pleasure of working closely with Adam and his team for nearly 2 years now, and the value our organization derives from every aspect of the relationship - insight into current condition, issue remediation, strategic planning, disaster recovery, best practices in both tools and procedures - is unquestionable. Coupled with the fact that theyre genuinely nice people to deal with, I wouldnt look anywhere else for a technology partner.

Simply great company that knows what its doing. We have been using Firefly Technologies for now over 5 years and have had zero issues with them. Service is always prompt and friendly, unlike many in that field. They are really good people!

I have used Firefly for many years in multiple businesses. They are prompt and very knowledgeable. I know that I can come to them with an issue and its fixed very quickly. I also love their easy ticketing system that allows me to simply send an email and set the repair process in motion. Highly recommend Firefly for at IT needs!

Amazing Service! Fast, Friendly and reliable no matter the time of day or day of the week. I know if we have an issue it will be handled quickly and correctly with no hassles. Using Firely Technology puts my mind to ease that my business can update and keep up with newest technology without worry! They make life easier for my staff and my patients by keeping everything running smoothly.

I Would rank your service 5 Star. You did a good job for me the one time I used the service. I just bought a new computer with 10 on it and dont know what I am doing. Probably need your help, but dont even understand 10 enough or what I need to do to even ask for your help.Today, I receive d a call from someone wanting to offer help. I told them no thanks and hung up. Still remember the trouble I got in when I last had to ask for your help. Thank you for the help last time. I should have responded sooner, but was out of town. Thanks again and keep on offering your service to those of us that have need.Bill Lynch

We had an issue with our home computer and Tech Support at Firefly was a great help! My employer also uses Firefly and they are always helpful and able to figure out our issues quickly. It is great working with Adam and his team! Highly recommend Firefly!!

Great company! Weve worked them for a few years, they handle all our IT issues at my dental office. Great guys!

Fiarefly is a great company to do business with for help with your computer. I have used them several times and they are honest and do a great job. They also try to take care of it as quickly as they are able. I have never been disappointed in their service.

Adam and his team provide excellent service in all IT matters that someone may request of them. If they dont know the answer or solution right away they will help you get what you need to solve the issue. Definitely give them a try with any IT needs and you wont be sorry.

We have used Firefly for several years. They are always prompt in responding, and solve any issues we are having. The clear communication, personable staff, and level of knowledge they possess is refreshing and appreciated! Highly recommend Firefly!!

We have used Firefly for over 2 years now and they have been great. They are very educated and nice to deal with. I would recommend them for any of your tech needs.

I highly recommend Firefly Technology. They work with you patiently and without talking down to their clients. Firefly provides vast expertise at reasonable prices.

Firefly has done a great job for us! Ive used them personally and professionally. They can do remote assistance, which is the total BOMB! And they get to our place of business quickly and take care of the problem. Nothing but stars from us!

I have worked with Adam ever since he started his company as a student at NW State University several years ago. Not only is he very knowledgeable about the Computer Science Industry he has a good grasp on how to apply it to the needs of your business. He also understands the importance of timely service and has trained his staff accordingly and is always there to support them.Raymond Sisson, CCIMDirector of Commercial Sales at Berkshire Hathaway Commercial Real Estate Services.

Weve been working with these people for years. They are responsive and helpful. I know theyll get back to me, even if they are working on something else. Grateful for their expertise.

I rely on Firefly Technology for expert advice and service. I came to know about them through the nonprofit organization where I work, and recognized how helpful and professional they are. I now use Firefly Technology for my personal IT needs, as well.

I have worked with Firefly Technology for approximately 6 1/2 years and truly appreciate the knowledge and professionalism that each technician exhibits. I would highly recommend Firefly to anyone that asks about who to call for service.

Firefly Technology is a great company. Their techs are very knowledgeable, patient with those of us who arent especially tech savy and their response time is amazing. Couldnt ask for better service.

Fantastic IT specialists who have solved every problem encountered by our CPA firm. Quick response time and great customer service.

Finally a company that installed a reliable wireless network for our home based businesses after 2 previous companies failed. Excellent service for our apple devices.

Ive been using Firefly for several years, and have always been extremely happy with the quality of IT knowledge and customer service they provide. Would highly recommend.

Firefly did the IT work for my former employers law firm. This day in age, providing legal services without a secure server or internet access is treacherous if not impossible. We could always rely on Firefly to keep us up and running.

I am IT director and they are a life savor. They are quick to respond and can usually fix issues with in Min. It is a must have for your school or business!

Firefly is the best hands down! They always come right away when we have computer or networking issues and always have a smile and do it right the first time!

We have been using Firefly for all of our IT needs for many years, and have been very impressed with the great service we continue to receive. I would highly recommend them to anyone looking for help with their IT needs!

We have always appreciated the high level of service Firefly Technology has provided. A great team to work with.

Firefly staff is knowable, courteous and provide timely service. When you are having computer issues I highly recommend firefly!

Fantastic company to do business with. they handle things quickly and accurately...and theyre patient!

Love these guys! They rescued us from a server and backup nightmare. And have continued to be a solver of many problems. And have helped us in the networking of TVs, music, POS systems and many things related to our event space and bar. Wed be loss without them!

I have used Adam and his associated for years with prompt and professional service.

Firefly employs a very knowledgeable and professional staff who are always great to work with and quick to help.

Excellent service and very knowledgeable. Would recommend to anyone.

Our company has had Firefly for all our technology needs and advice. We would recommend this company to anyone the service is excellent the advice and knowledge excellent !

Great to work with. Prompt, efficient, and is very knowledgeable about what he is doing!

Great people with exceptional knowledge.

Absolute Pros!