user
Brookes Chem Dry Kansas City
4226 NW 78th St, Kansas City, MO 64151, United States
Appearance
Brookes Chem Dry Kansas City

Comments
Ja
Review №1

I always read reviews of businesses to make my decision on who to hire, or where to shop! Brooks Chem- Dry had great reviews and I am happy to say I was more than satisfied with everything about them! I didn’t catch the ladies name the day I made the appointment but she was so nice! Steve was the one who cleaned the carpet. He explained everything that he was going to do. My carpet was gross and dirty but he didn’t treat me like it was! I will definitely have them back here again!! You will not be disappointed with them!

To
Review №2

Very professional and attentive crew. Carpets look great!

Ca
Review №3

The technician was not only on time but early! He was very thorough and pretreated all the spots that our aging dog has made. All the aroma is GONE and the carpets are like new. When he was done, the best surprise was the price. I will definitely use them and highly recommend this company.

Ra
Review №4

I had some pet odor and was scared to get them cleaned thinking it would make it worse. My carpet not only looks amazing they smell clean too! Steve did an awesome job! I will be using them again!

La
Review №5

Excellent service, very professional, attention to detail. Ive hired their services twice, both times were exceptional service. I highly recommend them!

Ni
Review №6

Brookes Chem Dry was referred to me by a real estate agent who has used them multiple times. This is the second time Ive used Brookes.First of all, he was on time and started shortly after we discussed what we wanted cleaned. He did not rush the job, was very thorough and the price was fair.I would definitely recommend and well be using them again.

Li
Review №7

I am so very pleased with the work done by Steven of ChemDry. I had my whole house cleaned and could not be more pleased! He was able to remove stains that other companies could not get out. The carpet was dry in 2 hours. It was a great experience and I highly recommend them.

Da
Review №8

They also cleaned the ductwork and dryer vent. Quality workmanship!

Ju
Review №9

Great service and good value. This was the second time I’ve used this company (two different houses) and I’d use them again. Steven did a great job with general cleaning and spot cleaning of pet stains.

Ga
Review №10

Great service, very professional, the pet stains and odor product worked as promised! Will use their services again!

Ma
Review №11

Great place. Did a great job of cleaning up after damage caused by my boys!

Da
Review №12

Fast, efficient, friendly

Sh
Review №13

Wow! What a difference in my carpet. Great job!I had called a different company for two years and never got these results and it was less money! Thanks Chem dry y’all definitely have our business!

Sa
Review №14

Awesome customer service!! Second time using Brooke’s. Always on time. My carpet and couch are so clean, and smell so good. Had both cleaned in the morning and everything was dry by the same evening. The only carpet/upholstery cleaner I will use!

To
Review №15

Top notch customer service. Thorough process from start to finish. Carpet was dry in just a few hours with no smelly odors, like you get when carpet is wet for days. Carpet appears fresh and revived. Hoping the pet areas are odor free after the urine treatment process is complete. Will use this company again.

Ra
Review №16

They did an amazing job on the carpet in a bedroom that we had just been using as a storage room for the last few years. We have family moving in with us and had to clean it out and the carpet had not been cleaned in probably 10 years and Brooke’s Chem Dry came out, cleaned it and it looks amazing!! They are coming back week after next to do 2 bedrooms and I am so excited! Thank you so much for doing an amazing job!!

Br
Review №17

Brookes Chem Dry cleaned all my carpets prior to moving in. It was nice to move in knowing the carpet was clean and smelled great!

El
Review №18

The best service! They use green products, so its safe for my dog. Reasonably priced, and great customer service. I will continue to use only them in the future!!!

Ch
Review №19

I wholeheartedly endorse and recommend Mr. White and Brookes Chem-Dry for their excellent quality of service and professionalism. Has to be among the best in the business!

Sa
Review №20

!! HIGHLY RECOMMEND BROOKES CHEM DRY KANSAS CITY !!I recently had Brookes Chem Dry Kansas City clean my wall-to-wall carpets and area rugs -- this for the 2nd time. The first time I only had heavy traffic areas done and was very pleased. This time I had pretty much every nook and cranny cleaned. This included finding, treating and then cleaning multiple areas where my dog had urinated. LET ME TELL YOU an amazing cleaning it was! My carpets had hit that critical stage where I truly thought I might have to replace it all but then I gave that thought a pause and asked myself, Brookes Chem Dry had done such a beautiful job the first time around, why not find out whether or not my carpets could be saved. And SAVE THEM THEY DID!! When finished I walked through my house in amazement and awe. Like, WOW, for new they did indeed look!! And if that was not in and of itself miraculous enough, the actual price came in approximately 20% less than the original over-the-phone estimate! No extra charge to come to Lawrence. Product used is quick drying and non-soap based so carpets stay cleaner much longer. Courteous. Professional demeanor. Time efficient. No other carpet cleaning company compares!

Jo
Review №21

We have used Brookes Chem-Dry a few times now. They have always done a spectacular job! The carpets look brand new every time! Our three kids love to thrash them and somehow Brookes gets them back to looking great again! This last time we had them do some furniture in addition to the carpets. Also, spotless! Well go back to them every time!

Mi
Review №22

I read the reviews before selecting this vendor. ALL of the reviews are correct! The owner comes and does the work himself. He carefully and meticulously cleaned my carpets. He showed himself to be a man of integrity not trying to sell you things that you neither want or need. I HIGHLY recommend this vendor - and I dont easily endorse anything or anyone.

Ma
Review №23

Steven White came and did my carpets that had numerous pet and coffee stains and they havent looked as good as they do now for a decade. He was able to remove stains that at least 5 other carpet cleaners in the last decade were unable to get up. Best part as I didnt have to wait all day for them to be dry, they were dry in less than 2 hours. So appreciate Steven and all of his hard work. Will definitely be having him back in the Spring.

Ca
Review №24

This was our second time using them! Will continue to use them! Timely, professional, and affordable!

Sh
Review №25

He went above and beyond to make sure he covered the correct areas and even cleaned a small closet I did not pay for. I felt safe and confident myself and my home/belongings were in good hands.

An
Review №26

We had our carpet and some furniture cleaned. Professional, clean and on time. The end result is exactly as we expected. Clean, no smells and great looking again! Highly recommend.

Je
Review №27

They were great! They picked up our area rugs and take them to their warehouse to a huge machine that cleans them very thoroughly! Rugs came back looking and smelling brand new! Took a little longer than I thought but they had great communication the entire time!

La
Review №28

Brooks Chem Dry did an excellent job in cleaning my carpet. Steve was very thorough in cleaning the carpet. I would recommend Brooks Chem Dry for small or large carpet cleaning jobs.

Ky
Review №29

Kenny cleaned our carpets and furniture today and did a great job! They look like new and got out a lot of stains and pet hair. He was kind and courteous and I felt comfortable having him in my home. Will definitely use again in the future, thanks again! :)

Ka
Review №30

I was very pleased with the way my carpet looked when they were done cleaning it. The gentleman that did the job was very courteous and professional. In the past I have had the carpet steam cleaned and it looked great but took a long time to dry. This time the carpet dried pretty quickly. I would definitely use Chem dry again.

vo
Review №31

We were moving out of our house and wanted clean carpets for the new owner. Brookes Chem Dry was very convenient! Fast estimate and appointment made and the tech showed up on time and got right to work! Kenny was a fantastic technician. He worked very hard and never stopped the entire time he was here. The carpets look FANTASTIC. I highly recommend Brooke s Chem Dry.

Na
Review №32

Wow! What a great company. Quote was easy to get, Cheryl was very nice and accommodating and Kenny came yesterday to clean my carpets. What a great job! I am so impressed! All my pet stains are completely gone and I cant believe how fresh my apartment smells now. When my husband came home he asked have our carpets always been this fluffy? The best part was that they dried so quickly. I used Stanley steemer back in march and not only did they not do as good a job but the carpets were wet until well into the next day. Do yourself a favor and call this company for your carpet cleaning needs and ask for Kenny!

Ta
Review №33

I was looking for a reasonable carpet cleaner since we have a new puppy. I contacted Brookes Chem Dry and they were able to give me an estimate over the phone and schedule an appoint right away. They were professional and completed the job quickly. I will have them back again.

La
Review №34

Contacted Brookes with an urgent request for an appointment, and they were able to fit us into the schedule. On cleaning day, one of their trucks broke down. They got a late start because of it, so they brought in an extra crew to make sure that the job was done by the time they said it would be. EXCELLENT service, fair price, and they were able to bring our ten-year-old-carpet back to life. Thanks!

di
Review №35

The serviceman was very professional, both in his appearance and in the quality of his work. He did an excellent job, moved my furniture that could be moved and my living room was perfect. He also cleaned two area carpets that I have had for a very long time. They looked brand new. Very pleased. I will use this company again and definitely recommend them.

Ch
Review №36

Disappointed. Second time I have called and been told no they do not provide those services. The first was vehicle cloth upholstery, which is understandable, but the second was to get my apartment carpets done. I was told they don’t have the equipment that will reach my apartment. Again, this is understandable, but super super disappointing since I’ve been looking forward to using this company for a year now.

Ch
Review №37

I had Brookes come to my house to clean my carpet in a bedroom and hallway. Unfortunately, my dog had a few accidents and the carpet was not smelling good. They were able to get all the urine odor and germs out of the carpet and it literally looks brand new. The owner was very detailed and took his time on the job.

K
Review №38

This company provided excellent service in treating my carpet for pet urine stains. They took their time and most importantly, explained each step of the process prior to doing the work. In addition, they followed up with me to check on the satisfactory of the service. The carpet looks new after having them clean it! I highly recommend this company!

So
Review №39

Service was great! Carpets look brand new! Pet stains gone! Will definitely be using them again!

Jo
Review №40

Fantastic locally owned company that provides that extra personal touch. From Cheryl in the office to Steve and his crews we always have a professional experience. Our fairly new carpets (two years old) looked fantastic. Could not believe the difference. We thought they were clean. Obviously they were not. We also have tile so we had the tile grout cleaned and sealed. Looks like new! Will have them on a schedule from now on.

Kr
Review №41

I was absolutely blown away by what an amazing job Steven did cleaning our couch. We have two kids under 5 and bought a white couch 2 years ago. It has had chocolate, apple juice, marker and red wine spilled on it. I had cleaned up as my ch as I could and decided to call a service. I never expected it to be completely clean, but Steven somehow managed to do it!

Mi
Review №42

I have used them twice now on two different homes, and Im amazed how my carpets look and smell when they are done. Your industry is full of wanna be carpet cleaners, but you methods and staff truly shine above anyone else Ive tried. From one business owner to another, keep up the great work.

Do
Review №43

I always have Brooke’s clean our carpet every year and they do a fantastic job along with being very professional.

Hu
Review №44

Brookes Chem-Dry arrived on schedule and did a very thorough job cleaning our carpets. Great customer service and beyond fair pricing. Give them shot!

Ve
Review №45

The pricing was comparable to others, but the service was excellent. they asked about any concern spots before setting the appointment and noted them. When Kenny came to clean he gave me the price quoted and discussed options for those areas and talked about the cleaning process. He was on time, professional, and pleasant. I will call them again for services in the future.

Pa
Review №46

Thoroughly pleased with the service Brookes Chem Dry offered! Steven was friendly, hard-working, and committed to customer service. I was thrilled with the carpet cleaning and his ability to eliminate stubborn pet odors that other sprays and chemicals couldnt. I highly recommend Steven and the team at Brookes Chem Dry!

Ch
Review №47

We had Brookes Chem-Dry clean our entire upstairs carpeting. We have two little children and so I love the fact that Chem-Dry uses a natural cleaning solution and I dont have to worry about what my children are crawling and playing around on. Also, the carpets were dry in just a few hours which is a huge plus! We were very pleased and will use them in the future.

Na
Review №48

My appointment time was pushed back about 2 1/2 hours due to delays on their previous job. When Steven arrived I had another appointment in less than an hour so he worked very quickly. He was able to get all the stains out of both my matresses before I needed to leave. Heather in the office was very helpful also. I would definitely recommend this company.

Tr
Review №49

Steven was a very nice and professional young man. He worked very hard to clean our carpets, rug, and furniture. He was very friendly and aimed to please. The carpets dried much faster than a company I used previously.I have heard many great things about this company, but now I know for sure that they are very legit and do an amazing job! Thanks! I will be sure to use this company in the future!

Ga
Review №50

Desperately needed help with my carpets since I have 4 dogs. The crew arrived on time, listened to what I wanted. They explained my options and their associated costs. When they left the carpets not only looked amazing but smelled great! It has been over a week now and I am still thrilled with the job they did. I will definitely have them back (they offer a 25% discount for follow up visits every 6 months).Great job Chem Dry!Thanks Gail. Topeka, Ks

Ma
Review №51

Steve was very detail oriented and I saw how he cared how the carpet appeared. If I had a question, he would stop what he was doing in answer it. I will always go to Brookes Chem Dry when I need my carpets cleaned and customer service is priority with me. He did a excellent job!! Thank you Steve!!

Sh
Review №52

My 14 year-old carpet looked brand new when they were done. The guys arrived early and did a great job! They clearly explained the cleaning options and charges. I was very happy with their carpet cleaning services and would highly recommend!

Ev
Review №53

Steve did an awesome job on the carpet in the rental we recently moved out of. Would definitely recommend to anyone needing their carpets cleaned. Very reasonably priced too.

De
Review №54

Brooke’s Chem Dry did a fantastic job cleaning my carpets! I love the fact that I don’t have to wait forever for them to dry, especially with 3 dogs! My carpets look absolutely wonderful!

ER
Review №55

Awesome service! Very friendly service representative. Arrived at job on time, wasted no time getting to work. Great results! The carpet looked, smelled, and felt better than if it was brand new.

Ja
Review №56

Bad experience with this company. I originally called and asked to be quoted for a upholstery cleaning that had pet urine smell. The lady who answered the phone gave me the quote, explained that their procedure was very effective so I scheduled my appointment. When the guy came out he just used a sprayer machine, so after only 40 min that he left I called back and told them the smell was still present. They came back out a second time and actually treated some areas where the urine smell was more noticeable. I let it dry, the treatment definitely worked but there was still a smell in other spots that he didn’t treat. Therefore I called again and explained this to them. They said in order for them to come out it would be an additional $60 because this wasn’t included in my first quote, which makes no sense since my whole purpose from the moment I contacted them was a pet urine treatment.

Ka
Review №57

My carpet look great. I was thinking of replacing the family room carpet, but now it looks really nice. Thanks for being on time as well!

Te
Review №58

They called and were able to move my appointment up! For the size of the rooms I had and the awful stains left by my ex roommate I had little faith but was more than pleased with Brookes!!! The carpets look great and dried in less than the suggested 2 hours. Will def be using their services again.

Ta
Review №59

When I called to inquire about pet soiling removal, I got all the info I needed to make a quick decision that they were exactly what I needed! Service was awesome, very thorough with black light to not miss any areas. I will definitely have them back to clean again even if just for routine cleaning and warranty maintenance. Thank you for everything!

ni
Review №60

Great job! I treated my carpets to help w/ the cat allergies (previous owners) and have NOT had any issues! Highly recommend! Thank you!

sh
Review №61

We have 5 rescue cats, and we were gone to close on my Moms house. We had our son coming over and checking on the cats to make sure they had food and water. However when we walked in our house it smelled like cat pee so bad we had to open windows, change kitty litters and spray the house. If you know how strong cat pee can be it was overwhelming. On top of all that we both had Bronchitis. I called Chem dry and a very nice lady called me back within minutes to schedule our appointment. A very nice gentleman and a great young lady came with a black light and check for areas to spray before the cleaned the carpets. Let me say they did a great job and the carpet smells wonderful!! Thank you Chem dry for scheduling us so quickly and sending a great team to our house!

Jo
Review №62

Nice guy that cleans carpet. Very professional.Came early which is always good for me.I give them a thumbs up.

Sh
Review №63

I appreciate a company that focus on customers and their needs. I also like the fact that they use green products and that it dries super fast. My carpet was ready in 2 hours. Thank you

Ky
Review №64

Great service! Cheryl was able to answer all my questions over the phone and get me an appointment ASAP. Steve came out to clean our carpet and he paid attention to every detail and concern I had, even the trouble spots I didnt know I had. The process did take a bit longer than we expected but it was because Steve took it upon himself to try extra hard to get out those stains and work on the traffic areas. I appreciate that kind of effort! After 20+ years, our carpet now has a bit more life to it and looks one hundred times better! Thank you ChemDry!

J
Review №65

We had a great experience with Brookes Chem Dry. The technician arrived on time and was courteous and professional. The carpets looked great and smelled good when he was finished! The drying time was fast (about 2 hours).

Ta
Review №66

I moved out of a house and needed to clean the carpets. Brookes Chem Dry was very convenient! Fast estimate and appointment made and the tech showed up on time and got right to work! my 7 room house was done in less than 4 hours! It dries fast and smells great! I will use them again!

Ka
Review №67

We had a very positive, professional experience. They were timely and thorough. They took out all stains and made the carpet look new. Thank you!

Pa
Review №68

Very prompt service. On time(even early) and very worth the investment. Would very much recommend!

Ju
Review №69

Fantastic job on old pet stains. Was considering replacing carpet, but now I feel I can get a few more years. Would certainly recommend and will be using them again.

Ch
Review №70

Timothy was outstanding he really know his stuff he was very professional and had the job done in no time. Will definitely be doing business with this company again.

El
Review №71

Friendly, fast, thorough service! Will use them again for sure. We have dogs so I was especially pleased that they cleaned without chemicals!

Ju
Review №72

Brookes Chem-dry did an excellent job on our old carpets. Every time weve had them clean the carpet, theyve always amazed us at how wonderful, fresh, and clean the carpet looks. Thank you Brookes Chem-dry.

Da
Review №73

Brookes Chem Dry was over $100 cheaper than the competitors in Leavenworth, KS and did a phenomenal job. We lived in the duplex for over 4 years and the carpet looked better when we left it than it did when we moved in thanks to Chem Dry. Great quality work.

An
Review №74

Wonderful! I needed my living room furniture cleaned, badly. The company set an appointment for the next day, and did an awesome at an excellent price. I will be continuing to use them for all of my future needs! Thanks a ton!

Sa
Review №75

We scheduled an appointment 2 times. The first time they never confirmed it via e-mail or phone so we assumed they had canceled. Then found out the day of with no confirmation they were still coming out, 2 weeks later. We had not taken off work so we re-scheduled, received an email and phone confirmation and then they didnt show up and just said it was a scheduling issue. We wasted 3 weeks dealing with their scheduling issues and now have to find another company. This was a very frustrating experience.

Br
Review №76

Very kind and very efficient. They were kind to my children and very understanding. They were also quick and effective at carpet cleaning.

rh
Review №77

The whole experience with chem dry was exemplary. The technician Bryan was personable and thorough in his work. My carpets are superclean and I will definitely call chem dry next year.

Ri
Review №78

Excellent job. Arrived promptly . The carpet tried quicklywhich was very helpful to me. Courteous and professional service .Would recommend to others and use again.Jean Holzmeister

sa
Review №79

Brookes Chem Dry did a great job cleaning our carpets for a reasonable price!

Di
Review №80

I was very impressed with the service and thoughtfulness in regards to my situation. They did an amazing job and worked with me on time and hours. I will recommend them, highly.

Kr
Review №81

Steve and crew worked us in last minute and did a great job! Very professional and thorough! Would highly recommend!

Ay
Review №82

My rugs were cleaned perfectly and within reasonable timing. Great for specialty cleaning.

Ro
Review №83

Very satisfied with the carpet and upholstery cleaning. They responded promptly to our request, showed up as scheduled and did a very good job on some older and not very clean carpet. Friendly and professional staff.

Ki
Review №84

Awesome service, from answering the phone to job completion. Especially, enjoyed Brian that came to my home, he was professional, courteous, and clear on what I was getting. oh yea, and he was very kind to my attention seeking puppy. Thank you Brookes Chem Dry!

Ta
Review №85

Ive used their services for 3 years now. The service has always been stellar & the prices are very fair. I will continue to use them & very satisfied with their business.

Ta
Review №86

Kenny did a great job and explained all my options of having my carpets cleaned. My carpet looks great...I would highly recommend this company.

Be
Review №87

Steve and his team at ChemDry were professional and did an excellent job. I will without hesitation use them again.

Em
Review №88

Was in time. Great work ethic and communications and could tell he had longevity in the carpet business. He is loyal to your company and is a keeper.

Fr
Review №89

Our experience with Brooks Chem Dry was great. We have several thousand feet of carpet that needed cleaning, it was done quickly and with great results. I will be using them again.

De
Review №90

Very pleased with the pet urine/odor treatment applied to my carpet. The smell has disappeared with their technique for treating pet problems.Showed up for my appointment at the time promised and Steve was very professional.

Li
Review №91

Ken (July 2016) & Brian (March 2017) were very courteous and professional. Their carpet cleaning skills were remarkable.

Ti
Review №92

Young man did excellent work in cleaning carpet that had dog urine stains....very efficient and very personable.

De
Review №93

Steve & Judy are great! I have been using Brookes Chem Dry for many years, for both my home and business. Their services are excellent!

Da
Review №94

Professional, on time, thorough, and effective. What more could you want? Great work with professional results.

Ju
Review №95

After 12+ years of various roommates, spills, cats, stains of unknown origins, and general wear and tear, we thought our carpet was unsalvageable. We decided to try carpet cleaning before spending a small boatload of money on new flooring, and we’re glad we did. Kenny is a carpet cleaning wizard. He managed to erase all the accumulated grime and crud (and cat fur) of the last decade within a few hours. He worked quickly but made sure to get the job done right, and he was very friendly and personable. I honestly wish we took ‘before’ pictures because the ‘after’ is almost unbelievable. We will be using this company again (as long as Kenny’s there) and would recommend them to anyone.

br
Review №96

I would highly recommend Brookes Chem Dry. Kenny did an excellent job, and made sure no details were overlooked. Our carpets have never looked better! Thank you Kenny!!!

Ma
Review №97

We use Brookes Chem Dry for home and business. They NEVER disappoint! This last job was at our office, after 5 pm, and they did a fantastic job, as always.

Ja
Review №98

Did a wonderful job!

Le
Review №99

Prompt, reasonable price and did a great job on carpets and 2 chairs. Will use again.

Am
Review №100

We used Brookes twice and had a great experience both times! When moved out of our rental they made the carpets look new! They take their time and do it right!

Information
55 Photos
100 Comments
4.8 Rating
  • Address:4226 NW 78th St, Kansas City, MO 64151, United States
  • Site:https://carpetcleaningkansascitymissouri.com/?utm_source=Google%20My%20Business&utm_medium=link_to_site&utm_campaign=Google%20My%20Business&utm_term=carpet_cleaning_kansas_Cityri.com/carpet-cleaning-kansas-city
  • Phone:+1 816-439-8554
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5:50pm
  • Wednesday:7:30am–5:50pm
  • Thursday:7:30am–5:50pm
  • Friday:7:30am–5:50pm
  • Saturday:7:30am–5:50pm
  • Sunday:8am–3pm
Service options
  • On-site services:Yes
Highlights
  • Veteran-led:Yes
Similar organizations