Rainbow has been taking care of our clients for years now. I have worked with Lydia for 20+ years and I can always count on her both personally and professionally. She is always so quick to respond and help and will go above and beyond to help out clients get through a situation when Rainbow is needed. She always follows up to make sure the customer is happy with the end result and we love to hear that not only the job is completed but that the client is happy and satisfied with the services provided. I will continue to refer to Rainbow as they are very professional and do such a great job. Lydia is such a joy to deal with after all these years and I trust her to take care of our clients and always will!

We LOVE Rainbow International. As an insurance agent in the metro I refer all of my customers to them. Lydia our rep is amazing and always offers personal attention. Not only have I dealt with them from the insurance side, I also got to witness their work first hand. I had a friend of mine whos icemaker water line broke while they were on vacation. I referred them to Rainbow International and was there to witness the work they do. They were very thorough and explained the whole process as they helped save our friends kitchen from water damage. I havent referred business to any other companies since. All of my customers use Rainbow International!

This Company goes above and beyond to take care of OUR customers when they are in need of restoration services. Insurance claim or not I do Not hesitate to refer them for the recovery process and needs. Lydia is the BEST Hands down! Love when she comes by our office to share stories on how they help our customers and keeping us up to date with the restoration industry.

Love Lydia! I have had the opportunity to work with her both professionally and personally. The care and concern she demonstrates in the professional capacity in making sure our customers are taken care of is genuine, not just talk to sell her companys service over their competitors. She demonstrated that same care in making sure I was satisfied with the service I received in my home.Service requests, big or small, I know Rainbow cares and takes pride in the service they can provide. My personal experience was simple carpet cleaning and helping a family friend recover after tragically losing a family member. From Lydia to the Service Techs doing the jobs and from quote to completion, I was kept informed and treated with courtesy, respect & true compassion and made to feel that my circumstance & satisfaction was important to them.

As a maintenance supervisor and time I have floods on my property, rainbow is always my go to. Great service, reasonable price, good people.

Lydia is an outstanding rep for Rainbow! She is always friendly, and is a bright spot in my day when she pops in. She is knowledgeable about her product and always leaves plenty of informational tools to share with our customers or help us explain to them what Rainbow offers. She is a valuable asset to have on your team!

Hands down best choice for carpet cleaning! They confirmed my appointment, let me know when they were on their way, walked with me through my house to look at my concerns and gave advice as to what is needed. The treatment they use makes my house smell phenomenal and my carpets look brand new! Best decision ever!

I have worked with Lydia and her team for several years, and her team is friendly, prompt and professional. Rainbow does a great job!

The clients at our insurance office that we refer Rainbows services to have always had excellent service and satisfaction. And, Lydia is a wonderful and kind representative. We always look forward to, and enjoy her visits.

Lydia with Rainbow always takes excellent care of our clients! We have no worries when we send people their way - the whole team is courteous & professional. If you need restoration services, look no further!

We can depend on Rainbow to take good care of our customers! The sales rep, Lydia, always reports back to us and lets know how the job is going. Thanks for always doing a great job!

Lydia Abbott displays professionalism and is always very responsive to our questions. Enjoy her stopping by our office with any new information regarding their services!

As an insurance agent I have referred Rainbow to my clients only a couple of times so far. As a professional when you give referrals youre always a bit leery as you want them to treat your clients as well as you do. And, so far, theyve yet to disappoint. They reach out to our clients in a very timely manner, are on-site within a few hours or less and do speedy and quality mitigation. The cherry on top for me is Lydia. She is a field rep that calls on my office quite frequently. I always look forward to her visits because she is so warm and friendly. I could chat with her for hours but I dont think either of our bosses would appreciate that.

Jacob was awesome! He helped us figure out the best solution to our carpet issue and was both friendly and professional. Highly recommend Rainbow for your carpet cleaning needs!

I was a tenant at Louisburg Square where they charged me for sanitizing my carpet that your workers stated was soiled all over the home. I tried calling your company and I was told they could not tell me your process or how you guys prove that the carpet was soiled by a pet. I feel you guys overcharged the company but you do not know that the tenants gets charge for it and no proof to show only an itemize bill. I have pictures of how I left my apartment and in none of this pictures was a soiled carpet. I will also be doing a review in the BBB if I do not get a resolution soon.

We have worked with Rainbow for many years and are always impressed with the level of care and professionalism their technicians show on our property! Whether it be a carpet cleaning or a water extraction we know we can count on them for exceptional service!

Absolutely amazing people! Love absolutely everything about this company!

I made a appointment On May 3, 2021 and they told me i have a early afternoon appointment which i told them after 11 am i was free and then i called on May 4, suppose to be out early afternoon and then i called later and told them i had to be somewhere at 2:30 pm suppose to call person and told them that. They didnt call or come . It came that time to leave to be at my next appointment never called at all. If giving you a early afternoon you stick to it not promising the money was coming out my pocket. The driver has to do better.

Matt from Rainbow is always super friendly, very happy and takes excellent care of our property when he is here! He is my favorite and it makes my day when he comes to clean the carpets here! he is always so professional and does excellent work!!

Lydia is great! She is always prompt and helpful when one of our policy holders has a claim. Really appreciate her kindness and concern. She always brings goodies to the office when she comes! Awesome company!

The best everrr!!!! The office staff is very nice and organized. Wonderful service. Will always try to save us money rather than spend it. Highly recommended service.

My property has used Rainbow for years! And they continue to exceed our expectations. They are always ready and available to add us on their schedule, even if it is a last minute situation! Their employees are always friendly and helpful. I appreciate the time Brendt takes to visit the property to make sure we are taken care of and ask if we have any issues or concerns. Not to mention all the goodies he brings to our office staff :) Definitely recommend !

Lydia is very knowledgeable and willing to share. This is a great way to assist customers with the best options for them and their home. Thank you!!

Remarkable. Sensitive to their customers needs. Cheerful and accommodating. Calling Rainbow for help is better than calling your best friend.

Great prices. Depending on time of the day you call they usually come same day or next day. Very professional staff. Brendt the account manager always double checks to make sure we are satisfied.

We use Lydia all the time with our clients and we have never had any clients come back with any negative feedback. They are professional and FAST and always take care of our clients morning, day or night! Strongly recommend!

Great service and integrity. Brock provided us with a fair and accurate estimate and explained the procedure for the mold removal and possible scenarios that could occur as the project got started. We had a lot of people involved in the decision making our job, including our builder and the plumbing co who created the leak which caused the eventual mold. Each wanted to cut corners and do the job as cheaply as possible, but Brock and the technicians made sure that they understood the right way to get rid of the mold and everything that it entailed. They were always on time and accommodated our schedule. I would highly recommend Rainbow International of KC

I have used Rainbow for a few different things. In my home for general cleaning and at the property I work for a multitude of other issues. Good rates and always great work. Brendt is super polite and always makes sure Im taken care of. Tanna in the office always works with my schedule to get things finished fast! Love them!!

Lydia in the business development dept. is amazing she is super friendly and takes great care of her clients. also explains the process in all that they do! very professional

Brent has a great personable, professional demeanor. Provides great customer service & knowledgeable info about his field of work.

Rainbow is a very professional company. Lance is a great! Always available to come when we needs his opinion on a unit!

Everyone I have dealt with at Rainbow International is friendly and professional. They are very committed to getting the job done!

Lydia is always making sure our clients are prpperly cared for! Keeps in contact during entire process! Thanks for you hard work

Rainbow has always been on top of resources and immediately able to handle any issue our property has had. Their responsiveness and professionalism is always apparent in any work they do.

Made a 10 year old carpet look new gain! Really helpful to a property manager in not having to replace carpet; what a savings! Thank you, Tyler, for doing such excellent work today!

As a multifamily property manager, quality and responsiveness are imperative. I have had nothing but great experiences with Brendt and the whole crew! I take them with me to every property. Highly recommend!

Lance Caldwell and Chris Orr have always gone above and beyond with their customer service! Rainbow has always given great and professional service!

Very pleasant to work with.

Rainbow has been my go to for carpet cleaning and restoration for almost 10 years. They are the best in the business.

Rainbow has been a part of our work vendor family for almost 2 years now and we have never felt more lucky! Every single request, call, email, service is handled with the upmost professionalism. I struggled for 10 years previously with carpet cleaning vendors, Brendt was the answer to our prayers! Brendt is committed, loyal and present, he treats us like family and it shows. I would 100% recommend Rainbow International for all of your commercial AND residential needs.Look no further! This is a business and staff you can trust!

Tyler came and cleaned the carpet. He was very friendly and professional. I have been very happy with Rainbow.

Brendt always goes above and beyond. Have used Rainbow at multiple properties of ours because of their customer service, quality of product, and professionalism.

Rainbow international has been a blessing to my clients!

Darryl was awesome, came in and gave me open and honest directions on how I should Address an issue in my home. Being a new homeowner you often don’t know how to address issues and a lot of people take advantage of that. I would highly recommend working with them.

Always great! Very professional and quick to help!

In my industry, i have worked with many restoration companies, none have had the integrity and ease of project completion as Rainbow. they work closely with the insurance company to ensure there are no repairs completed that are not covered, unlike other restoration companies. I would give them more stars if i could!

I recommended them to my tenant. After the were done I went in and the place smelled like animal urine. My tenant never allowed the dog upstairs maybe they use dirty water? But they wouldnt stand behind their work because the tenant didnt request a urine cleaning.

Andrew McNally Technician at Rainbow International is a Fraud and a liar with with extremely poor communication skills, Please be aware and make sure to ask for a different technician. Weve had a horrible experience with him .

Good job thank you. I learn some french with BOSS

Wish i can give zero star. We schedule for 12 in noon and guy showed up 6:30 evening also technician told me that he didn’t know until 6:00 about my work and i been calling them from noon. I called 10 times and lady there told me technician will be there soon and all.Also they used to charge $65 for carpet cleaning and they charged me $98 and reason they gave me is covid-19. So they are making more money in this virus.technician finish cleaning 2 bedroom, hall in 7 mins.Technician wants me to pay $100 since I didn’t have change and refuse to right that in invoice.i also asked technician about my inconvenience discount but he said he can’t do anything. Let see what they do after my review. My apartment suggests me this company but i ll not suggest to anyone.

The reason I refer clients to Rainbow is Lydia in the business development. She is 100% professional and so knowledgeable with the ins and outs of her business.

This company lost and damaged several sentimental items of ours followed up with extremely poor communication. Brock has yelled towards my wife several times over the phone. We have text messages saying “Can I call, I promise I won’t yell “ from Brock, real professional. David the “manager” said that they were too busy to even take our job in the first place. So why take it? If could give any advise for anyone thinking about using this company, don’t.

Excellent service, well trained staff, They are the only ones who will be allowed in my home.

Fantastic company to work with. Polite, responsive, do great work, and they dont try and slide in unnecessary services or up charges. Ive never had an unhappy client that I have referred their way.

John j is a true professional and I truly appreciate the time he took to explain the process and the attention to detail. My home is back to normal and I couldnt be happier!

John, the project manager, stopped in several times during the clean up. He checked and double checked everything to make sure everything that was wet was removed and everything was dry in the end.Cole was amazing!! He has a great attention to detail, and made sure to clean an area I noticed the plumbers had gotten dirty.Then the WOW experience: Cole noticed that the plumbers had torn up some additional carpet to get to the pipe they were repairing, and had left all the torn up carpet in a pile for us to clean up. Cole offered to grab some garbage bags to put it all in as well as take it away for us. This was above and beyond what they needed to do. We truly appreciated him doing this for us!If we ever were in need of clean up again these guys would definitely be my first call.

Top notch quality technicians..

They are the best.

A++ in my opinion

The guys that came out to my house were Awesome. You need to give Cole a raise. just found out that they damaged my grandmothers cabinet and didnt have the decency to say anything at all

Broke my wine fridge because they decided to move it out by the handle apparently. Had to discover this myself as apparently they didn’t think I’d notice. Reached agreement on cost to replace in writing on 6/12. Insurance paid for their services on 6/25. Email sent 7/5 was ignored. Called numerous times leading up to 7/29 before I finally got a response a check would be cut by 8/2. 8/30 and still no check.

Good folks. Very good communication

Thanks for everything.

Do not use these people. Caught there guy looking in my dirty clothes...