Alicen has helped me with 2 moves over the past few years. She is super easy to work with and continues to assist with questions even after move in which is HUGE, I have recommended friends to Mac Properties and specifically her.
Ive had to endure one thing after another w/repetitive noise issues in the building. Here&@Park Central. I wld also love to give more stars, but the constant issue of one noise popping up after another gets resolved is too much on my nerves,& that is overshadowing every thing that is good about living here. 1st, I was on the 7th flr @ Park Central & I happened to be close to the roof where the AC UNIT that cools the entire high rise is & it sent a sharp high frequency buzzing sound throughout the entire unit & the sound was so deafening, I had to switch to a different building. I was by the elevator & next to me was a unit where 1 (sounded like 2) dogs who barked constantly& 1 dog on the other end of the hall barked at 1 a.m like clock work.Upon moving into Clyde Manor, the first 4 days, I had to deal w/2 smoke alarms w/dead batteries in them that chirped every 30 seconds, one in the apartment next to mine & the other on the other side of me! After that, construction was going on in a unit by me, & then floors were being pulled up, around that time, I started hearing this jarring sound, I thought it was the neighbor above me, but now I dont think its him. Unless, he moves furniture around every 15 minutes at times! But I went up there &he doesnt have any furniture except his couch/bed. I can hear the same noise in the hall& I went to the floor below me & can hear it there. It sounds like sneakers against a school gymnasium floor or heavy furniture being moved, but who knows what it is. It also could be in the pipes. But how can I figure this out? I called the office twice. I also put in a request today. I can deal with regular noises of every day living, but these are extremes. My leasing agent told me over& over, the walls &floors &ceiling are concrete. You wnt hear a thing! Yet, Ive been hit back to back w/every repetitive sound that cn be heard! I havent even lived here a month&Im totally over it. I feel like I made a huge mistake signing a lease here. If I would have known what I was in for, I would have run far away from this place&as fast as I could!Most of the maintenance staff are super kind&helpful. Only one, I felt like made a joke over my stress, which I do not appreciate. The staff in the office are mostly helpful. The residents are cool. The common areas are clean. There was a crazy guy outside late last night yelling stuff about murdering people, which was pretty scary. I could hear him from my window.I wish that these noises issues wld cease. I shld b enjoying my new apartment &I want to be! But instead, its just been one stress after another &already, I feel like Ive reached my wits end w/this latest issue (which actually has been happening for the past 3 weeks! I thought it had to do w/contractors pulling floors up. But that was done awhile ago!) I dnt know how Ill be able to hack another 11 months of ths. Because right now, living in this place is making me miserable.10:40 p.m same day, someone has recently made a habit of slamming a door by my unit. I got woken up from sleep this morning by door slamming. So, concrete floors& walls you wont hear a thing shld never have been told to me by a leasing agent. Its a completely false statement. I think I pinpointed the current constant sound issue. I pray someone will get it fixed. Were living through a pandemic. If I cant get peace at home, &theres no peace outside, where is my respite & refuge?Current noise issue frm the soda machine that echoes upward 2 floors still not taken care of. I have a new neighbor who slams his door every time he leaves & enters his unit & it literally shakes my walls. It woke me up in the morning twice already.END RESULT-Cld hear car doors slamming all throughout the night, every night, once the weather got colder.The impact noise was so disturbing. I got such horrible anxiety&panic attacks while renting here for a short time. I had to exit my lease to save my health! I lost 14 lbs in 2 months, I was so stressed out! Management did not help. Now Im stuck with a big bill.Nightmare experience.
MAC properties cares! I happily live in Clyde Manor! My building is going through some lovely interior renovations. All of the MAC staff takes excellent care of my needs and requests! Staff is friendly, helpful, and caring!! A great place to reside!
I want to give them more stars, because they are nice apartments - and extremely affordable. However, I feel like they were not upfront about some of the quirks that come along with this being an old building. My windows HOWL when it is windy, the closest thing I can compare it to is a train horn. It’s incredibly jarring and you don’t have much control over it outside of opening the window - which isn’t always conducive. Especially on a rainy, or cold day. I spoke to the staff about it and they assured me no one else had complained about it (yeah right. I can hear my neighbors’ windows too). They sent maintenance to “seal” the windows shut, but this did nothing to fix the problem.
Terry is super quick and efficient. He put in an order for me when randomly ran into him with a toilet problem. It was Saturday and snowing, yet he made it happen within the hour.
Clyde Manor is a very nice building in the MAC properties of Hyde Park in Midtown. Maintenance and office staff are very nice and complete requests in a timely manner. Additional security has been added and that improves my confidence in my personal security at home and my neighborhood!
The Apartments are renovated with all new appliances, paint, floors, and they are all wired with Google Fiber. The workout room in the basement is excellent, and the property is very well maintained. Mac Properties is an excellent company to lease from, they have been honest and upfront with us, and the work they have done on Armour Blvd. is remarkable, but Claud Manor was not the right fit for us.
Clyde Manor is an old beautiful building. Unfortunately this means that the buildings AC system is prone to failing. We spent several weeks this summer without AC for 24-72 hours before it would be fixed only to fail again a few weeks later.
Excellent maintenance service. Prompt and polite! Thanks Bryon.
Quick prompt and helpful maintenance assistance from Eric and Terry!
Please fix the East RF entry at Clyde Manor. It has been down for weeks!