I love Dr Finks and Lacy at VCA. They have been incredibly supportive and loving of my Sarah dog. Both have taken amazing care of her and genuinely care for her. All of the staff at the front are so kind and accommodating. It’s a wonderful feeling to walk in and Sarah dog is treated with the biggest welcome. I am obviously too but they are so excited to see her each time which makes the appointments that much easier.

All the staff were absolutely amazing and compassionate. I made a very difficult decision to have my baby go in peace, and from the second we arrived until we left, they were outstanding. Very thoughtful and gave us all the time we needed. I highly recommend.

The staff at VCA is phenomenal. They were always willing to take the time to explain all options available for treatment, and I never felt like they were pushy. They took wonderful care of my Louie every time we had a visit. Unfortunately, Lou passed last year, but VCA is still at the top of my list. I will be bringing the newest feline addition to our family to see them soon!

Took my 14 year old dog to VCA after being misdiagnosed at another Vet. VCA was great;, the vets all top notch, inside is very clean and welcoming. They all went above and beyond caring for Jake. My vet was Dr. G.

They care about they animals my dog love the nurses they call her drama mama

All staff is so wonderful from the front desk to the vet tech to the actual veterinarians I have met there. They take the time to explain my little dog (who I treat like my child) They are all very understanding, listen to every concern and answer ALL of my silly questions!!SO happy!

The staff is professional and show true concern for the pets they treat. This is especially true for the two vets who transferred there in 2015. They are the best. They took loving care of my cat who suffered from multiple illnesses, and treated us with respect. I could not imagine ever trusting my pets life to another veterinary clinic.

Nice facility, veterinarians and staff are nice but they are ALWAYS running late. I’ve been here 4-5 times in the past 6 months and have always waited a minimum of 30-45 minutes past my appointment time before seeing the veterinarian, sometimes longer.

A very professional and truly compassionate group. They really care about your pet. Highly recommend.

Wonderful staff! Very nice and clean. Highly recommend

One of the veterinarians has a passion for cats. This has been so wonderful since many vets focus on dogs primarily and cats secondarily. The staff are efficient, but they listen and really care about the animals.

Had to put my dog down here recently and the staff was very respectful and helpful in the decision making and during the whole process

Always detailed explanation of my pets health. Cheerful staff.

The Doctors are good but push the gold plated treatment. Hope you dont have an emergency they have a rude unhelpful reception staff.

Great staff great service have been taking care of our Peanut for years

The woman I took my new puppy to was very knowledgeable and very pleasant.

The staff and Doctors are very caring and were very kind during the loss of our dog. I highly recommend all pet owners in the area to consider using County West. A very compassionate group.

I have never walked into this vet office, but the price quote I was given was outrageous. Im doing a Trap Neuter Return project in Kankakee, and was told this clinic has the best rates for a TNR package by a local rescue. It turns out that several of the cats are friendly, so I was going to take them here for their spay/neuters before handing them off to their receiving rescues.When I called today to get a price quote, I was told $400 just for the spay/neuter. I asked the receptionist to verify that was for a cat spay/neuter and she said yes and that didnt include vaccinations. Most other vets are around $75. Needless​ to say, I would not recommend this clinic to the average pet owner.

This is my first dog I have A 4 month old pit bull very interjectic and love to play. For some reason she caught parvo A disease that kill dogs at a 80% death rate. I noticed she wasnt eating and very lazy, she out of nowhere started vomiting yellowish fluids and also popping yellowish. I brought her to the VCA COUNTY WEST ANIMAL HOSPITAL I was in and out 15 mins and this is the next morning 6:54a.m she is doing A 100% better back playing and she ate A treat no Im waiting on the poop? The vet was very nice informative and very generous as well as gentle with my dog and me 5stars.

We use to love County west until VCA took over..They have cancled and rescheduled my appointments twice, which is a problem when i reschedule work for the original appointment..Also turned away on an emergency vist, told go to Mokena....They only care about money is a corporation now..Dont waste your time or your pets

I drive past other vets to come to County West. It is clean, bright, friendly, fast, organized and well priced. They take care of the pets and make sure all your questions are answered.

Love there. Service. Grate with my moms pups my brothers pups and my kitty recommend. Takeing all my animals. There

Loved this place before I️t became corporate. I️ always feel jabbed left and right to pay for so many different things every visit and at such high costs.

I am giving one star due to the fact of how unorganized and overpriced they are. Also, they discontinued my pets immunotherapy without enough notice which upset her horribly considering that she is allergic to humans. And I received nothing to alleviate her symptoms. Dont waste your time at this hospital.

Great bunch of people, took care of my sweet little Harley dog 🐕, his whole life, during 3 years of diabetes, blindness, and eventual kidney failure, until the day he lost his battle and died, at age 11, and I lost my best friend

Used to love and recommend to everyone. Not happy since VCA buyout.

My clients cat was sick and they helped him get well and it wasnt a fortune.

I do not particularly care for the new staff. They are not as concerned with the animals. They have raised prices and pushed for shots that were not necessary.

They took great care of our little girl Mandi when she got sick.

Top Notch service very caring

Excellent staff, very honest and have compassion

Theyre very compassionate.

Very Poor Customer Service, always cancelling our dogs procedures, and rescheduling them for a month later.Very unhappy with County West.

They are very patient with my dog, she is very nervous, and they handled very well

Great Customer Service

Great veterinarian!!!