Always finding out new pool and spa related questions. Found out there is a pool school type deal online that I have learned so much from. Excellent customer service. And have helped this area in portage MI for a very long time. My dad and I. Use them for all our pool needs. Thanks guys! π
You may pay a bit more but you will have unbelievably knowledgeable staff who when things go wrong will always be there for you. Been going for years and have been helped out of two many pool and hot tub crises...well worth spending a little extra on supplies to have expert consultation when you need it!
Very helpful. Great customer service.
We stopped in recently to get information about Hot Tubs. We arent ready to buy yet, but would like to soon. Dave was extremely knowledgeable in all aspects of hot tubs and gave a lot of great advice. He genuinely cares about what he does, you can tell. When were ready to purchase we will definitely be back! We left excited about our future purchase!
Rude person working desk. Has signs posted masks are LAW. They are not. Know the difference between Law and executive orders before you start posting and harassing customers. A customer Wearing a mask and then your desk person telling your customer how to wear it repeatedly harassing them when they have one on, will not only make you lose that customers business, but others as well through word of mouth. I know, I, for one, will be taking my business elsewhere. Advice, post your sign. Stop dictating what isnβt the law and leave your mask wearing customer alone.
They are the best in service, Knowledge and expertise. Hands down. The only place Ill go
Always friendly, knowledgeable staff! Wonderful company! The staff is amazing. They will help you with water issues and give great advice. They genuinely want to help people. Would definitely recommend anyone with pool or spa needs to shop at either location in Kalamazoo.
My smaller pool went from green to clear all summer long last year... I followed their instructions and was very happy!
Very helpful with advice on closing our pool for the winter. I will always go back for our chemicals.
Sold me wrong parts for tub and wasnt very friendly
Store owner was quite helpful and didnt try to upsell me even though I asked about buying more stuff.
Great service and good advice to help you keep your pool in top shape.
Good people. They need to hire more people to service their customer and not turn them down for service and refer you to another company.
They have everything you need if you have a pool!
Friendly staff
Super knowledgable and helpful!
Always helpful and friendly staff.
Very knowledgeable and helpful staff. Could not have opened and closed the pool to my new (to me) house without them!
Very helpful and friendly
Knowledgeable and helpful