Kristian Owsiany did a fantastic job today. He was very thorough, professional, and went above and beyond today, answering all my questions. Thank you!
Jessa was superb, courteous, and professional with his inspection, assessment and quotes. First class, top notch individual. Timely, informative, and accurately answered all questions. Office support from Jennifer and Amber mimic the high quality from Jesse. Great business to work with and the end result was a great roof installation. They are my go to business for my roofing needs.
After experiencing hail damage to our roof and siding in April, we called Advantage Roofing & Exteriors because we had used them a few years prior to do some work for us. Once again, they proved themselves to be an excellent business to work with! Dan and Tim were so helpful in discussing all color and style options with us and thorough in presenting a quote that they stood by. The crews that were sent to work on our home were fantastic guys who were personable, worked hard and were meticulous as they crafted an entirely new look for our home. I might add that we had some tricky design details to work around, but the Advantage team solved those problems without issue! I would recommend Advantage Roofing and Exteriors without hesitation. Great company, even better people!
I am very satisfied with Advantage. From the very start through all the jobs I had done Matt Ritchie had my back, supporting and suggesting and making sure the jobs were done on a correct and professional manner. I would highly recommend the company to all people I know and those I don’t. Cannot go wrong. Matt’s advice and suggestions turned out to be the ticket!!! All the workers were also very nice and professional.
They came to look at our roof, never even got up there. Greg eyeballed it from the ground, and gave us a verbal quote, then never sent us the actual quote. I called Mark his boss and got no response. So, even if they offered to do our roof for free, I wouldnt want their company to touch our, Roof! If I could give negative stars I would! Dont bother calling this company, they wont follow through anyway!
Work was completed as agreed and looks great. The crew were professional and courteous and I would definitely use Advantage Roofing & Exteriors again.
After an ice dam leak this winter (that Advantage cleared off for us) we knew it was time for a new roof. Had a great experience working with Kristian. He was extremely knowledgeable, prompt and patient with my questions, gave us a lot of options and really took the time to explain everything.The roofers were also great. They did our whole roof in one day and cleaned everything up very well. Would definitely recommend Advantage Roofing!
Advantage did a great job and were easy to work with from the quote, through scheduling, actual installation, and follow up. The crew was professional, personable, and did quality work. I highly recommend Advantage and will use them again.
We had hail damage and Advantage worked with us and the insurance company to repair the damage and upgrade our entire house. Matt helped us select roofing, siding, gutter, and soffit colors to completely transform our house. It was a big project and every crew involved was professional, considerate, and courteous. They made a really tough situation exciting and enjoyable.
These people are excellent. They showed up on the day they were supposed to and finished the job on time. Beautiful work. We are very pleased. The salesman Greg was great!
We worked with Kristian from Advantage Roofing to replace our main home and barn’s roof from hail damage. We couldn’t be more happy with this company and will continue to come back to them for other services. Kristian was an incredible communicator throughout the entire process, very detailed oriented, and truly has passion for quality work and doing the right thing. I highly recommend Kristian and Advantage Roofing for any roofing need.
Im going to get a quote to have the garage roof done by adavanage roofing & exteriors too!!! I waited for a good rain storm & the house roof did not leak!!!!!
We had Advantage Roofing & Exteriors replace the roofs on our business from hail damage and, after working with Matt Ritchie and the rest of the crew, we had our home roof replaced. Worked great with our insurance company and all were very professional and performed quality work, we were and are very pleased. Thanks!
Advantage did a fantastic job! Kristian was so knowledgeable and helpful. The roofing crew was great as well. Two other local contractors either did not return calls requesting an estimate or acted disinterested in doing the job at all. Kristian called back right away, met the insurance adjuster, and got the job scheduled. We had a new roof within 2 weeks. Thanks Advantage!
Advantage Roofing was very professional from start to finish. Matt Ritchie worked with us to select a select a color combination of shingles, drip edge, and gutters that look amazing. Lisa and others in the office frequently updated us as the project progressed. Great quality at a fair price.
We used Advantage Roofing to replace the roof on our parent’s home. Jesse worked closely with us and our insurance company to get the job done in a timely, professional manner. We replaced the entire roof on the house and a separate garage. Communication was great and they did exactly what they said they would do and when they said they would do it. I highly recommend Jesse and Advantage Roofing & Exteriors
Requested estimate for roof replacement. Sales guy showed up for measurement, 3 weeks later still no quote. He was more interested in talking about himself and talking to other contractors which showed up at the same time, not to mention bad mouthing other companies with quotes he couldn’t compete with. Overall terrible experience
They were very professional. They were quick to answer questions and very good at keeping me updated as to when they would perform the repairs/installation. They even helped with extra flashing to prevent squirrel access. I would highly recommend them.
I reached out to Advantage Roofing for a roof inspection. I connected with one of their representatives on my first attempt, and we were able to schedule a date/time for the inspection. The representative arrived on-time and was very personable. The information I received was informative and honest. I highly recommend Advantage Roofing for anyone with questions, install, repairs, etc..
They got my roof replacement done quickly and it looks great. Kristian was an absolute pleasure to work with. He’s very personable and knows the options and products well. I feel he really went above and beyond to make sure I was satisfied with their work.
Did an excellent job. Matt Ritchie got all the parties taken care (insurance claims adjuster and bank representatives) and made sure my roof was done on time. Oh and to mention that he also had my roof tarp on that first night after calling him about storm damage. I recommend using advantage roofing, make sure you call and ask for Matt👍
Kristian Owsiany Was absolutely amazing. He helped coordinate getting my father’s roof fixed and our family home 10 miles away. His insight into color matching was second to none. He was responsive and listen to concerns about storm damage to our home. He was readily available for any questions we had. Can’t say enough about the value he adds to our roof installation experience.
We were so impressed with the entire team at Advantage and are grateful they were able to locate + repair our roof leak so quickly! Thanks so much to the Advantage Team + Tim! You guys are the best.
Advantage came out to inspect our roof, said we needed a new one and he would put together a quote. Never heard back from them. I guess they don’t need any new business. Spent my money on a new roof from someone else. I wonder if the owner knows or cares that his salespeople ignore people who are waving money at them?
We worked with Kristian Owsiany for our new roof and gutter installation. He made sure we knew exactly what was going to happen and what we were getting. He was very responsive and professional. The installation went perfectly and we are very impressed with everything.
Advantage Roofing has done good work for us. They were a better deal than other companies, the workers were professional, and the sales guy (Matt Richie) was polite, informative, and not pushy. He listened to what I wanted and helped me get there.
Needed wind damage repair of facia on my eaves. Called to let me know repair guy was running late and gave me a time to expect. Repair man was fast courteous and asked if job was satisfactory before leaving
Had hail damage to my roof, the sales person sent a garbage report to my insurance company with wrong measurements and was way over priced. When asked to come back a get correct measurements they said they were “too busy” and never called me back.. very poor customer service and unprofessional. 100% would recommend another roofing/siding company.
They ran into some unexpected problems with my roof. The crew I had was so good. They repaired everything. When they were done it was better than I ever expected. It was a raised roof that was not to code, they really went above and beyond to repair, and make my roof safe. Recommend them for all your needs
The Advantage team did a great job on my roof...very professional, on-time and on budget!
Mark L. arrived at my house almost two months ago to provide a quote for roof replacement after hail storm damage. As of today I have received nothing. I called Mark a few times over the course of several weeks ( I was more than patient), and after several false promises from him... still nothing. I also spoke with Jason (Marks manager?), who seemed very knowledgeable, however when I called to follow-up with Jason directly, they put me through to Mark. After another false promise a week or so ago, I am done wasting my time with such an unresponsive company.
Jason was excellent, as was his crew. They removed a leaking roof, installed rain gutters, and came back and made adjustments. They also installed beautiful windows at a cost comparable to the cost Pella offered.
I am unable to comment on a review from the owner follow up, but question the ethics and integrity behind this company. It’s from my own personal experience that from a professional business standpoint issues aren’t truly resolved but rather just smoothed over on here to sound “resolved”. The integrity is not there and safety during this pandemic didn’t seem to be relevant or a concern.
Requested quote, quote guy was a no show
My house was hit during a hailstorm. I was devastated at the amount of damage. But Matt Ritchie found the best way to solve this problem. I got a new roof gutters and gutter guards. Now my house looks better than its ever look before. Thanks Matt for all your hard work.
WARNING!!! This company and Mr. Matt Richie are some of the most unprofessional people I’ve ever had the displeasure of even talking too. Texts at 2am from intoxicated Richie and lies after lies. I’m a contractor myself and since I didn’t have time to do the job I called this company. Major mistake which will never happen again. I wouldn’t recommend this company if they were the last people in Kalamazoo.UPDATE!!! Your company never tried to accommodate anything I took my business elsewhere because you and your staff wouldn’t return my phone calls and when I finally spoke to your salesman he threatened me! Then you try to “sugar coat” my review and others. I’ll be following through with the BBB and the police report and we will resolve the issue in a public fashion.
November 7th, 1012: We chose Advantage to restore our two cottages with new siding and roofing after a bad storm. I recently had a patio door installed and found out Advantage skipped a step when completing the contracted work. They did not use any house wrap or flash over the windows on a framed part of the porch. This caused water damage on the bottom portion of the porch. This is a clear breech of the contract we signed. It specifically stated the house would be wrapped to protect it from moisture. I called and talked to one of the associates at the company more than two weeks ago to voice the breech and no response. This is poor negligent behavior and unacceptable.
One year after siding install, a small piece came loose. I informed the company and they came out the same day. This company actually cares and stands behind their product and installs. Highly recommend them to anyone. Priced competitively.
Great pricing and very fast scheduling. Matt R. was great to work with, very knowledgeable, and even had a lot of good suggestions for future exterior improvements; will surely do business with advantage for future exterior needs
I highly recommend Advantage Roofing. My salesman Matt Ritchie and both crews did an excellent job from start to finish.
Very professional, respectful of property, expert workmanship! Superior quality materials. Thanks to Matt sales/estimator for your professionalism! We will highly recommend Advantage Roofing to our family and friends!
I am so impressed by the personal touch when the estimator came to the house! I felt he explained very clearly what to expect and what needed to be done. They kept me updated on every thing. The workers were so kind and thorough. They did a an absolutely fantastic job. It was so cold out. My roof and gutters look wonderful! The price was right. We are moving soon. We will surely use them again.
Jesse and everyone were great to work with. The job was completed quickly and they did a fantastic job!
We used Advantage to install Siding, Soffit, Fascia and Gutters. The estimator Greg was respectful and gave a fair quote. The install was pretty hectic just because they were busy and we had some miscommunication. Other than that everything looks good..very efficient.
Incredible customer service, with expert worksmanship. Matt was very personable and knowledgable. He explained the process step by step. Im verry satisfied by the quickness and cleanliness of the work. I will definately recomend to family and friends.
After five years, I am still satisfied with the excellent roofing, professional work, clean-up, and service. Advantage Roofing is an excellent organization !
I called upon Jesse for an estimate on my Battle Creek roof. I was VERY happy that he followed through AND in a timely manner! (I had called about 25 CertainTeed certified companies from the CertainTeed website and had very little luck for many different reasons: they didnt service the area, they were 1.5 months out just for an estimate, no answers, no call backs, etc!) Jesse was very professional and pleasant to work with over the phone & in emails. After receiving our estimates, my husband and I did decide on another company for our own personal reasons. Therfore, this is where my review ends. I can not say anything on the companys workmanship, morals, etc.
Low quality work. A lot of their workers are rude and don’t know what they are doing. I see their drivers drive down the road in work trucks all crazy and think they can get away with it. If your looking for quality work lysters does amazing work along with TMC exteriors
Gave a referral when they could not help.
Very expensive, salesman was very quick and careless with quote.
They did a Great Job on my boyfriends house and garage...(Simmons)...on time, finished the job early, clean up, all done Professionally....Thank You...
My mother is a pillar of the community. She called her friend, the former owner of the castle and was given the name ADvantage roofing and more specifically to call Jesse. I did. He came out, looked over our roof, told us he would have a quote to me by the next morning and I never heard from him again. Highly unprofessional by any standards. Im not sure why he refused to call back even after I had called again to check in but I can only assume he profiled me as Poor so not worth the effort. Im 66, on a fixed income and cannot afford a new roof at this time. He never returned my phone call nor informed me as to why. I would NOT do business with them on a bet and I can only hope others understand that kind of lack of customer care is a symptom of a larger, more pervasive problem. Dont bother calling them unless you have lots of money. They dont care. Oh, one of the reviews you may read is from Jesse. It says AR Awesome. He is the one who failed to get back to me.Its summer now and I just wanted to add that I am finally replacing my roof. I have chosen another company in the area because when I needed help, they took care of me and Jesse couldnt have cared less which he made obvious.Thank you jesse for letting me know ahead of time how unprofessional your company is. I am pleased with the company I chose and they have always been open and honest with me. And THEY understood.
Cant rate..waiting for estimate
At first everything was great Greg came out measured the roof and helped get me approved for financing but then I talked to him about the color of facia I wanted and a window I wanted replaced also some other small things I was specific on he acted like he understood then they started the work they did not replace a window that was specified the facia was suppose to be green and they put tan on it when they put siding on they hit an electrical wire which caused lights to blow breakers which I understand they can’t see but when it was brought up they acted like it was not there problem. When Greg walked the roof he didn’t think any wood needed replaced but the needed ten sheets which I also understand that you can’t tell until the old roof is off but after they supposedly finished the job there was a small square of siding that didn’t get done which I specified and was on the proposal as well as the bathroom window didn’t get done like on the proposal on top of the facia being tan not green which was also specified and having to re-wire my outdoor lights they hit also. When I brought it up to Greg he said he had to look into it and then emailed me a change order saying his boss asked him to get it signed supposedly for the wood they used which I signed one already for he admitted they used more material than he figured in which I don’t see how it’s my problem he miss judged oh also the change order was not for time and material it says pre determined amount of $1800.00 I told him I was not signing it until the work on the proposal was done like I asked and have not heard a word from him nor have they finished the work. They started 2weeks after they stated they would and my $17,000.00 project turned into $20,000.00 I would highly recommend using lysters they are more expensive but there crews know what they are doing and don’t bs you that’s who I should have used in the first place.
Thorough, patient and detailed
Helpful staff.
Never called me back
Awesome customer service and finished on schedule.
Best in Kalamazoo and surrounding area