Our company has been a satisfied customer of Easy on Hold for over 6 years! They have been very accommodating and excellent to work with! Writers/Voice talent are on point and make the on hold messaging creation so easy for us! No stress when you want to make message changes and they even suggest new content for you. We highly recommend them!
We did our initial recordings with Easy on Hold over a year ago and had a great experience. We recently needed a rush job and their response and customer service was amazing!!!
We have using Easy on Hold services for almost two years now & they are amazing. Excellent customer service. Speedy responses. Creative writing team & voice overs. We are thrilled with there service and will continue to use them for many years. I highly recommend this company.
We love working with Easy on Hold! They are extremely helpful with all our questions and the messages they put together are upbeat and professional. One of the best features is being able to schedule our messages throughout the month so we can promote what is needed at the right time.
I highly recommend Easy on Hold, they are extremely responsive and have supplied great quality messages for our phone system.
Service and content is top notch and easy to use. Ive been impressed by their follow through; they periodically check the service to ensure its working with your system. Everyone Ive worked with here is highly competent, and I cant tell you how much I appreciate that.Service works with custom asterisk installs ( mpg123 streaming url ), which is another bonus; updates dont require any additional work for you on the backend.
Over and over I am thankful for our EOH service. Their team goes above and beyond to help us in emergency situations, strategize or just check up. One of the best resources we have at our company and I highly recommend.
Sparkplug-IP has been partnered up with Easy on Hold for about 3 years and they have been fantastic to work with! They have an amazing product, superb customer service and their sales staff is extremely insightful and happy to help when needed. I highly recommend all businesses who are looking at on hold marketing or licensed overhead music to contact them, there’s no one better in the business!
So easy to do business with! They take care of almost everything for you! And they do a great job at what they do
I have worked with Easy on Hold for several years. Their customer service is outstanding and they always produce a quality product. Highly recommend.
You will not find many other companies that will give you as good of service as Easy on Hold. Every single person I talk to in that company was friendly and supportive and would go out of their way to help you. After 2 months and several conversations, I purchased their Easy on hold play and music on hold recording. I received the unit in timely manner but got tied up with personal issues and never got around to installing it. About 3 months later I installed the unit and found out I had a quality issue with the Music on hold sound. I called in and they had spent allot of time helping me to get the sound quality corrected. We were not able to get the sound quality fix as my equipment did not work well with their device. What I like best about working with Easy on hold, is that they really do want to help you be successful. They have a 30 day return policy but allowed me to return my device anyway. I appreciate their efforts; we will definitely use them and would recommend them to anyone.
Easy on Hold has done our on hold messages for Creative Imprint Systems for quite some time, and have always been professional and quick with scripts and recordings. We love having the ability to personalize our on hold messages for our callers to receive new and up to date information. They even take a proactive approach and call if we have not changed our messages in some time to get new information to write a new script, which is fantastic.
The whole team at Easy On Hold has been awesome! I had inquired about their services but was not quite ready to implement them within my company. Todd was persistent over the course of a few months, but not in an annoying way. Finally, when I was ready to implement and choose a company, I knew right away that I would be going with this company because not only was I well informed on what they offer, also being a fellow Michigan-based company, but because Todd was the only one from any of the companies to keep checking in. This showed me that my business was important to them. When implementing the program, it was extremely simple and their production team was so quick at getting everything put together. The owner of my company called and heard our messages and was thoroughly impressed. Great job!
Ive worked with Easy On Hold for years spanning two different employers, and highly recommend them! Love the online content management tool and the customer service is outstanding.
Nice music variety and good customer service
These guys are awesome, high quality, huge selection of music, easy to change scripts, great customer service and follow up.
Great customer service, reasonably priced. Julie and her company are a class act.
Wonderful Service, Wonderful Staff!