Megan was Super low key and very informative! Got great deals and no pressure. Thank you

Conlin was very helpful. He got my device working quickly. Overall great experience.

Dylan helped me buy my new iPhone and was so kind and knowledgeable about how to handle my situation concerning my lost phone. I had some difficulties with using my new debit card and he was extremely helpful and understanding. Great customer service I would definitely come back to this branch!!

I recently purchased a new phone at Verizon Jupiter. I would highly recommend Dylan Street he was courteous, respectful and highly intelligent. Took the time to explain some things I was not aware of and answered all my questions about the Apple product in general.It was definitely my best experience with Verizon and I have been a Verizon customer for over 20 years!

Simon is amazing! Patient, informative and so helpful. We initially went in to see about adding our niece to the family plan. By the time we left the first visit we had a plan to add my brother and his daughter. This involved some work on our part and we set up another day to come back. By the time we went back we decided to add my parents also. Everything went smoothly. Simon recommended appropriate phones for everyone and answered all of questions. In person and via text. He was dealing with multiple people with all different levels of cell phone experience. He was able help us all understand what was going on. A true asset. I live in another state and honestly dont want to deal with anyone else.

Would have given zero stars. I have been a customer for more than 10 years. Unfortunately my reason there was to assist my mom to convert from another company to Verizon. Since we wanted to use her current phone, they only had time for customers that were buying new phones. We left without being taken care of.Beyond disappointed and now considering pulling my long term account to go elsewhere. Shame on Verizon. Not the customer care I expected and have received over the years of being a loyal customer.

My fiance and I both bought our new phones at the Verizon Store on Indiantown Road, in Jupiter. Dylan Street took care of us. He was WONDERFUL to work with, friendly, knowledgeable, and patient. He explained everything so clearly, was transparent about fees, and answered all our questions. He sold each of us devices that met OUR NEEDS and our budgets. And, Dylan made sure we were set up properly before leaving the store. It was by far, the best cell phone purchase experience weve ever had. Dylan, youre an asset to your team and you are stuck with us! Thank you so much!

Horrible experience.. Sales rep only cared about his commissions and made it very clear.. horrible.. verbally abused by a 20+ year old who had no clue about making a living.. go to a Verizon store not a reseller.. Verizon on PGA is a company owned store.

Danny was exceptionally knowledgeable and patient. Very helpful. My children and I are truly greatful and appreciated the time he took in helping us. Thank you Danny!

Great service, expertise and professionalism.Simon who set up my phone was the right person for a complex setup. Made sure I had the right accessories. He did an outstanding job and followup. . Well done.

After trying another Verizon store and finding it closed, I tried the Jupiter store on my way to work but was now running late. Dylan greeted me on the way in with a warm welcome asking how he could help me. I said I needed to upgrade my iPad. but was running late. He made the whole process simple and fast... 30 minuets later I was out the door with my new iPad and he had found offers and deals I was not even aware of saving me about $300. He offered to transfer my data but I didnt have time for that so he gave me detailed instructions on what I needed to do.I have been a Verizon customer for over 15 years and this was without any doubt the best experience I have ever had dealing with Verizon.Way to go Dylan !!.... love my new iPad Pro Gen 3

Stopped by to switch four family phones from AT&T to Verizon. Had exceptional, professional service from the moment I stepped into the store. Joe took care of everything from account changes to phone adjustments - a painless process. Highly recommend!

George was very helpful in answering all my questions today. Saved me a lot of time and money. He really knows his stuff! He didn’t look at me as an opportunity to make money but rather someone to help in any way he could. Thanks George. Keep up the good work here in Jupiter!

I upgraded 2 iPhone 7s to iPhone 12 Minis. The representative @ Cellular worked with me to get the best deal to meet my needs; couldnt of asked for better customer service. Most importantly, I was never rushed and the rep was willing to take as much time for him to answer all my questions and concerns. After I left the store I was easily able to contact the rep with any further issues and he quickly responded.The only problems that I encountered were directly with Verizon; website (broken links) and unsatisfactory phone customer service.

Our sales person, Joe, was friendly, patient and knowledgeable. He answered all our questions and offered to help with any future issues; just stop by. Great customer service. Thank you.

Walked in just needing a replacement phone for my business. its a specialty phone and it cost less than most of the newer phones but has a protective case that wont allow it to break easily. The salesman at this location Joe,told me they discontinued the phone and they dont have anymore and proceeded to show me the top of the line Motorola and other phones that I did not want. I told the gentleman Im not going to waste his time I only want this particular phone. He went to the back showed up with my phone that I wanted, which is about half 9f otger popular phones,and a free tablet that he told me wouldnt cost anything.It was a gift today for buying this particular phone today.Me not being someone familiar or caring about technology very much, and dont use it in my line of work, didnt need the tablet but said thank you and even mentioned I would maybe use it at home on wi-fi. What I didnt realize was the gentleman WITHOUT TELLING ME signed me up for a another account and a whole new phone number for the tablet that I didnt want or need!!!. When I called back I spoke to the manager Colin, who never seems to be at the office ever, and he assured me that this would be taken care of. He even had me work with the same sales person who did the bate an switch on me.Against my better judgment I said yes they assured me it would be fixed. It was not!!! my bill went from $68 to $200. You can imagine how horrified I was to realize I had a new phone number a secondary line and a tablet that I will probably never use when I just walked in there for a simple work phone exchange that I was told was never available again!???. I would avoid this location like the plague! They are only there to rip you off and sell you things you dont need even when youre not aware of it. From now on I would call directly online and deal with Verizon directly since they are the ones are the decision makers, not the salespeople. The salespeople are only there for commission and you dont need to utilize the stores unless you need a phone immediately.

Joseph did a great job of setting up my new Samsung S21 and transferring apps and data. The one problem that no one could solve was that Samsung Music does not like music. No one at the store or online could get it working. I finally transferred all my music using the Windows Media Play and then downloaded the free app Musicolet and everything worked as it did on my old Samsung S7.

Excellent customer service. Highly professional. They helped me with an issue even though I had set up the account directly with Verizon. The next time I get a new phone Im going through this store.

When I purchased a new phone the salesman I’ve sold me on a very expensive screen protector. It was five times the price of any other screen protector I could’ve purchased. I bought it because he assured me that if I had any problem with it just simply come back to the store and they will replace it. Four days later when it broke I attempted to do that and was told I had to pay a handling fee to take care of it. The cheap screen protectors I had bought in the past never When I purchased a new phone the salesman of sold me on a very expensive screen protector. It was five times the price of any other screen protector I could’ve purchased. I thought it because he assured me that if I had any problems with it to simply come back to the store and they will replace it. Four days later when it broke I attempted to do that and was told I had to pay a handling fee take take care of it. The cheap screen protectors I have bought in the past never Heather and have a lifetime warranty. I was misinformed by this company and they would not honor it. Buyer beware

Mature and helpful staff who know what they are doing.

Simon made it SUPER easy from start to finish.... he was nice, knowledgeable and super professional! Thank you, Simon!

Went in to switch service from Tmobile to Verizon. Okeen made the process from start to finish as easy and painless as possible.

Had a great experience today helping my grandmother get a new iphone. Her last one was very outdated and had never been backed up. Chanson helped us out and was able to switch everything over to her new phone quickly and easily. This made the experience much easier for her, so I highly recommend this location and salesperson!

Very helpful and knowledgeable. Must faster transaction than at the Verizon store.

I called before arriving because I needed my transfer pin in order to switch to a different company and the guy on the phone assured me that if I come with my ID, he would be able to help me, I even made sure that the address was right before came. When I arrived they told me there was no way for them to help me and that I HAD to call customer service. They werent willing to help me at all and it was extremely frustrating. I understand they dont want people switching from their company but I have a right to my info and of service.

Very helpful sales person, solved the issue quickly

Knowledgeable, friendly, professional service.All questions and problems totally resolved.

One word for the customer service... Outstanding! I needed a phone quickly, and got exactly that with the help off Jeff Fignar. He is what excellent customer service should be. Not only did he help me with the right choice for my needs, he made sure that happened on his day off. I am so appreciative for his patience, expertise, and attitude. Almost obsolete these days with probably not the deserved compensation! Thank you Dillan in assisting as well. Should be 6 star review!

Very unhappy, warranty I paid for is not being honored and the sales rep just kept pushing us to upgrade the phone. We paid for multiple replacements a year at $30 deductible and now they are telling us that the only thing covered is a screen replacement for $30 that will render a WATERPROOF phone NO LONGER WATERPROOF??? Worse they wont do the replacement at Verizon, I have to go to iFix and get an aftermarket screen that is not guaranteed to function the way it should.This negates the whole purpose of getting this super expensive phone and paying for the plan every year. Awful customer service. Since the phone is paid off I will be looking to move my business elsewhere.

We came in a few weeks ago to buy a new iPhone. The salesperson, Chanson, helped us out and made the process very easy! Highly recommend! 10/10

Very helpful.

Joe helped me curbside. I was done in less than 10 min. Fantastic service!!

This was the easiest experience Ive ever had getting a new phone. I was behind technology but the representative was reassuring! She showed me how to work the new phone and what features my new tablet can do!! This is the best experience by far! Thank you cellular sales! Never going to a corporate store again.

Tyler was amazingly professional, patient, and compassionate in taking care of my phone issue tonight. To make a long story short - I got my Samsung Note 8 wet and it was acting insane. I thought I was there to retire it and get a new phone - which would have been very expensive since this one was only 3 months old. However, Tyler performed some kind of exorcism on the phone and fixed! I am forever grateful.

Came to this location for information on using my insurance policy and changing my phone number. The associate Danny was very helpful and was easily able to answer my questions as well as how to change the number without unnecessary charges. Highly recommend this location and this sales associate.

Jeff Fignar was a terrific help, he spent so much time to make sure every single thing for set up was complete and I understood how do use my new phone. Even paired my car, fitbit and headset. So patient, great. Excellent customer service!

Great Service

The young man and young lady who helped me with my phone were very helpful and patient. They were very professional, and also educated me about new technology features. I was pleased to get the best deal for storage and data use. Thank you.

Dylan was an absolute delight to work with. He was helpful and never treated me like the technophobe I am! He should be commended for making it such a pleasant experience!

Best cellular store service anywhere. If you want the best costumer service ask for Clark. He will treat you better than family—and he knows everything about all models and their service options. I’ve been Clark’s costumer since 2017. When I have an issue, I just ask Clark, he’ll remember you months after the sale!

Had a great experience in this store today, Claudio helped move my wife from Sprint to Verizon and got her into a new phone. Overall great experience, will definitely be coming back in the future!

Definitely would recommend this store as well as reps Dylan, Simon, and Jeff. Over the past two years I have had major issues with phones, resulting in me having to switch several times...much to my own dislike. All three reps were extremely patient, knowledgeable, and kind. I am not a person that likes technology much (lol), but they made the changes much easier. Thanks guys!

Danny was wonderful in helping me upgrade my phone and helping transfer everything ever. Definitely would recommend this location to many people.

The gentleman that helped me, Claudio, was very friendly, courteous and knowledgeable. I appreciate his patience with all me questions. The service was excellent.

Guy is excellent! I made an appointment with him to add family members to my account and purchase their phones. He took the time to walk them through how to use their phones, set up their phones and voicemail for them. Complete customer service! I would highly recommend if you have to go into a Verizon store, this is the one and make an appointment with Guy!

WOW! Jeff Fignar provided FANTASTIC customer service. Patiently explained all my questions, expertly addressed all my concerns, and did so in an efficient, quick manner without rushing us. Highly recommend this Verizon store and particularly Jeff as an account manager.

I just purchased a new ipad. Jeff Fignar was great to work with. He answered all my questions and had a great attitude.

I love Verizon Customer Service. I live in West Palm Beach but I always take the extra time to drive to the Jupiter (or N. Palm Bch) location because they always treat me like family there! Guy helped me today and he was great! Im not technologically savvy, so I truly appreciate the extra time Guy took to explain everything to me. He has a lot of knowledge and patience and made sure I didnt leave without all of my questions answered and my devices completely set up, charged up and ready to use. I own all Apple products (which has horrible customer service), so its such a blessing to be able to go into the Verizon store and get the help I need!

Dylan was fantastic; one of the highest level professionals I have ever dealt with. It is worth seeking out this store to work with him for his advice and support. He is knowlegeable, polite, patient, truly a pleasure to do business with. (this from someone who never leaves Google reviews). Find him and work with him!

Jessica helped me upgrade my mothers and my phone. She was helpful and patient in getting our information switched to our new devices and suggested very good cases for our phones as well. Will be back for her help in the future.

I cannot say enough positive things about this Verizon venue. After having a bad experience at another local Verizon store more than once, this was a pleasure to be a customer at. Ahlea was the person I worked with there, she was so helpful and patient. But the way all of the staff work together was incredible to see. This is the only Verizon store I will ever go back to in our area

Danny was great and helped us get brand new phones. Will definitely come back

Great service. Very knowledgeable sales person. And very pleasant! I got exactly what I wanted because Tyler listened and found what would work best for me.Thank you so much for consistlently great service over the years (20+)

Danny helped my husband and I upgrade our phones and he was just great. I will definitely recommend him and this store to others people

Guy was amazing! He helped me out with a difficult situation and got me back on the grid. All the while, he was so very pleasant and kept a smile on his face. So nice to deal with someone so caring and knowledgeable.

On vacation and came in because my email wasnt working. I dont even have Verizon service, but I was helped like I did. David was so kind and patient with an old man like me. Ill be back when Im ready for my next phone.

Great service. Very patient. Very pleased.Claudio and Jessica were wonderful.

Went into Verizon looking for a new plan and was helped by Jessica who was full of info on what deals were available and which plan was best for my needs.

100% the BEST VERIZON experience ever!!! I called to ask about a phone that would be best suited for my elderly mother. Not only did Guy make and EXCELLENT suggestion...he followed up with me to ensure that I was coming up to get the phone since they only had one left. When we arrived, he set us up with the best plan and made sure that the phone was set up just the way we needed it to be for my mother. He was patient, proactive and extremely knowledgeable.Never have I ever been in a Verizon store and been so satisfied. If you have questions, need to change anything or buy something CALL GUY!!! He is the man to ask and to help you. I am just sad that I live in Tampa.....COMPLIMETS GUY!!! and THANKS....Mom loves the phone, She started to use it immediately!!!PS Mandala

I had a great experience in this store. My wife had came in earlier this week and was taken care off by one representative so she told me to go see her. I ported my number and got a new phone and I would right recommend my friends to come see her too. Great service

It was a long process. I needed to have my personal phone number released from the company I just retired from in Connecticut add my sons line and combine that with my wifes and daughters line. Needed a new phone and I Pad so the corporate equipment could be returned. The whole process including teaching this technical dinosaur how to use the equipment and transfer all the data over to my new equipment took 4 hours. Perhaps to you tech savvy individuals or those impatient people this would seem hair raising. The agent was patient and took me through the entire process. He explained all the equipment and warranties with the wisdom of Solomon and the patience of Job. He even allowed me to buy a sub during the transfer of my data as I hadnt eaten all day and the only growling part of me was my stomach. My hat is tipped to this Verizon store for their professionalism and gentle approach. Thank you!

I came in to ask a question and Im not very tech savvy. The reps here were so helpful and I ended up buying the new iPhone six. I was really very pleased and I intend to come back. They helped me set everything up. Thanks so much for all your help!

My family has had great experiences at this Jupiter FL Verizon store. Account manager Guy Catullo is second to none in knowledge and service. I really appreciate that Guy takes the time to explain things on my level and I never feel rushed or put off. When one of our phones died he even loaned us one of his own phones until we could get ours fixed, now thats service! Its also great to be able to call Guy for an appointment so we dont have to wait.

Excellent customer service and the representative helped put my mind at ease. He was friendly and knowledgeable.

Purchased 2 phones now from Jessica she is always very knowledgeable with promotions and able to get me a great deal!

I had the occasion to update my phone several weeks ago and I would just like to say that the agent that helped me was terrific. He helped me in all areas. Im not really that well-versed with the phone and he answered all my questions. He reviewed my bill with me and I had some questions about my new phone. He showed me how to work the phone and took care of everything. Very informative like a real pro.

This was the best experience Ive ever had at any Verizon Wireless store! The lady from Argentina was super helpful and she made it very easy for me and my mom to choose what we wanted. She had a great attitude which is a big thing for me because I also work in customer service, I would recommend sending everyone to her !

Ahleah was fantastic and sold me everything! Always great service and I will be back to this location!

Clark was an absolute delight during my visit. Extremely knowledgeable with my older phone, fixed an issue with it and explained options to actually save me money...wow! He is definitely promoteable management materiel!

Danny was great and I will definitely clme back if we need anything

Jessica was very helpful she directed us to the best screen protector put it on for us the service was great.

An exceptional customer service experience with Martina. Very pleasant and easy to understand. We will recommend her and this location to our clients and friends. Very appreciative of her taking the time to help us after the terrible experience on the corporate store.

Today I spent my afternoon in Verizon. The branch in Jupiter off Indiantown Rd. Both Charlie and Blake were both knowledgeable and extremely attentive and helpful. No one wants to sit in a cellular phone store for hours on end, but thanks to the staff at this particular branch of Verizon, it wasnt mind-numbingly painful and they fixed all the technical issues I was having trouble with.It is also refreshing to witness people actually doing their job. Im certain that I will be back for one reason or another, and I wont dread it. Thanks guys.

Sean explained everything well. Was very polite, personable, knowledgeable, and detailed. I would of gave him 10 stars if I could. He answered a million of my questions and he assured me I could come back or call him at any time and he would answer any questions I forgot to ask. Absolutely wonderful experience.

The rep that helped me today was beyond fabulous and I am very grateful for his help with my new phone. I have been in before with this rep and he has been extremely patient and knowledgable. He gave his time without any hesitation.

I recently switched over to Verizon from T-Mobile hoping to get a better experience. My Iphone had expanded, so I received a new phone on the mail. I had gone to a different Verizon location to get everything put onto the new phone. The new phone somehow was also malfunctioning, so I received another phone in the mail. I took it to this location to have my Apps and SIM card switched over again. I was so exhausted from having so many problems with my phone, that I couldn’t wait for it to be over. The Verizon associate told me he would have to charge me $35 to have everything transferred over. After going through two phones and not paying a cent at the other location, I was extremely disappointed. Terrible customer service. Really upset. I didn’t pay and went to the one by my house again.....free of charge.

I looked at reviews before Visiting this store, having had a frustrating experience in a Colorado store. I am very pleased with the customer service here in Jupiter. Martina was very efficient, knowledgeable and pleasant. This should be Verizons gold standard for other stores.

I made an appointment with Blake after having issues with my current phone shutting off and lagging. I was a little hesitant and confused about the new phone plans prior to coming in. This agent was patient, and helpful when it came to answering my questions, and picking out something that fit my needs and budget. He was very knowledgeable about the newest technology, finding me a phone with lots of storage and a great camera. Blake walked me through setting up my new phone, had all my photos and numbers set up, and even found me a case in my favorite color! I left very satisfied with the service I received and would recommend this store and agent to others. Thank you for going above and beyond!

Clark made my life so easy, love the Verizon store. He set everything up on my phone, great experience!!!!!! I would recommend everyone to come in.

My phone died unexpectedly on Black Friday. I wasnt thrilled about having to get a new one on the busiest shopping day of the year, and was very bummed when Verizons systems went down. Sean was extremely helpful through the whole process and had my phone ready to go later, once the network came back up. His service turned what could have been a terrible experience into an excellent experience. Highly recommend!

Quick, kind, and professional customer service. Answered all questions about products and did troubleshooting on my phone. Simon went above and beyond to make sure my issues were handled.

The person that assisted me was Clark Wilcox and I cannot express highly enough his professionalism, courtesy, and understanding of the situation. It was my pleasure and my first time to have dealt with Verizon and it will be my pleasure to recommend Verizon to my friends. Clark is a definite asset to your organization.

Sean was an excellent person to work with. He was efficient in that he explained everything since Im not as phone savy as most. His manager was very nice in letting me know there was other freebies offered with my phone. Great experience!

Switched over from sprint and had the best experience with any company ever. Really took care of me getting 4 new phones. I highly reccomend Tyler at this location!!!

Guy Catullo was amazing. He helped my friend get a new iPhone 7 Plus and also put screen protectors on both of our phones and was very diligent in doing so. Very sweet and 10/10 customer service :)

The girl that helped was so amazing. She was very knowledgeable and helped us get the best deal on the phone and plan we wanted. She helped us set up our phones and transfer our data. Thank you this was the easiest phone purchase ever.

Ahleah was tremendously helpful, professional and provided us with stellar service while we upgraded our phones. Simple process and top notch service. Thank you!!

I have been with Verizon for several years and went into this store to upgrade my wifes phone for Christmas. The sales rep said they had a bogo on the XR and we could both get phones if we added a line. I told him that I didnt want to add a line but had an iPad that had a line that I was not using. He said that it would be easy to add a line with the new phones, cancel the line that I am not using and transfer the phone number. I did all that and noticed today that my phone bill is high and see that I am paying for 2 devices. I spent 1.5 hours on the phone today and was told that what the rep told me was not true and they couldnt do anything about it. I am EXTREMELY unhappy about having to pay an additional $750 for something that was not my fault. Verizon needs to train their sales reps to not lie to customers to make a sale and also they should work harder to fix things and not make customers stay on the phone for 1.5 hours just to say that they cant help me. I hope Verizon reads this and looks into it and fixes this problem as I would be happy to revise this review. Verizon????

Customer service today was exceptional... re: a new 3-week Samsung glitch... still Not resolved... but Seans 2-hr attempts + extraordinary patience, persistence and professionalism is appreciated and exemplary!!

Its Verizon how can you rate it differently? Highly knowledgeable people and all the latest tech.

Just had an excellent experience at our local Verizon Store. The young lady and gentleman helped us switch an IPad and answered all questions. We were out in 15 minutes!

My husband and I made the switch to Verizon last week and Cellular Sales couldnt have made the transition any smoother! Simon was our agent and he was so nice and easy to work with. He explained the process clearly and answered all our questions. Its so refreshing to have excellent customer service! The Verizon Network is super fast (faster than my Wi-Fi) and reliable and I wish we had made the switch sooner. Overall, it was a great experience!

Everyone’s very helpful. Will definitely comeback to buy my phones.

Excellent customer service and couldnt be better! Brought basic phone in for an upgrade and Clark was very patient, helpful, and knowledgeable. He answered all of my questions and made it a very pleasant experience.

Guy was professional, courteous, educated on the products. Made sure I knew my phone, plan and capabilities. As a new customer coming over from T-Mobile I will be recommending Guy to all my friends and family!! John H.

Had a nice experience at this store. The staff made switching to Verizon easy, & they helped me choose a new phone and set it all up. I dreaded doing this but the store staff was helpful and pleasant.

Amazing experience coming in to exchange a phone and ended up getting a better deal with an iPad. Would highly recommend this location!

Ahleah was very helpful. Three people in my family switched over from almost 20 years at AT&T and got new phones. We met with her at the Palm Beach Gardens and Jupiter locations over two days. She was very helpful when we had some issues getting the service up and running the next day. The only negative thing, which is more towards Verizon in general than any of the sales people, is that we were charged a $35 set up fee per person without being told about it. Found out about it after the fact when the bill came. Also, seeing as we were 20 year customers of another company and switched over to Verizon getting our business, would have been nice to see some kind of concession like not having to pay a set up fee as a thank you for switching over. Some companies even pay for your cancellation fees with another company to get you to switch over, but with Verizon it wasnt anything. So far everything seems ok though with service.

Had an amazing experience getting a new phone and tablet! Tyler was an amazing help I will always come back

Jeff was so proffesional and his costumer service orientation was just amazing. It was a pleasure thank him, 5 stars service:) !