I was so impressed with this company. They responded right away to our flooding emergency, got everything cleaned up, dried out and it looks like it never happened. They were very knowledgeable, very friendly and very good at what they do. I’m in New Jersey and they are in Florida so I will probably not have the opportunity to use them again but anyone in Florida and in that area would have a wonderful experience with them.
We were assigned PuroClean for remediation from water damage after a pipe break during the 2021 freeze in Dallas, TX. They explained the process, and then performed the service exactly to the explanation. They set our expectation and then met it. What wasnt explained to us was the level of communication we would receive from them about what was happening and why, nor did we expect the attention they took to keeping things as clean as they could (Remove this, clean it up. Do the next thing, clean it up, etc.). I dont know how we could have been more pleased and impressed. Thank you Daniel and team!
We called PuroClean to repair our kitchen after a leak from the dishwasher created water damage and mold. The insurance company wanted us to use a company with terrible ratings so we looked for one with better customer reviews. Happily we found PuroClean that had all 5 ratings. So thanks to all those customers for steering us to a great company. We called on a Friday afternoon and spoke with the Daniel Castro, President of PuroCleans Jupiter company. He asked when we wanted him to come. I said, jokingly, in the morning as I wondered how many days we would have to wait. Daniel said in the morning or afternoon? And this was a Saturday. It got better from then on. They took care of everything and did a GREAT job. You will not go wrong with this company.
We had a tub drain break and our ceiling and walls were filled with water. The plumber we called out recommended Puroclean to us to do dryout. Daniel came out and did an assessment. Juan then came with a crew and opened up the sheetrock areas using advanced tools to pinpoint wet areas. He was very, very, thorough checking all areas. Then using fans and dehumidifiers, they were able to save a lot of the sheetrock in place. When all was dry they did the build back and we were so pleased with the results. Like it never happened. Daniel worked with the insurance company and helped us through the whole process. Very professional company and individuals. Timely, fair, honest, high integrity, punctual, and thorough are words that come to mind when describing this company and individuals.
We would recommend PuroClean to anyone who needs expert client-centered, professional, and top-quality property damage restoration. We had water/mold damage to our kitchen, dining room, and guest bedroom. PuroClean came to the rescue with outstanding remediation and service.
I had a roof leak and mold. Puroclean took care of everything. After the roof was fixed they did the rest. I can’t thank everyone who was involved enough.Daniel and Juan made sure that everything was easy for me, they guided me through the whole process.Thank you!Gail Peters
Puroclean was expeditious and attentive. The team was professional which made for a smooth interaction! They are helpful and we recommend their services if needed!
Amazing experience! I had a flood in my home from a broken pipe and chose PuroClean to manage the mitigation. What a blessing! Daniel, the owner, went over and above what a company such as this would normally do. He personally explained everything, step by step, so that I would feel comfortable. When the insurance claim arrived he went over it line by line with me so I would understand what was happening. He took care of the repairs and monitored everything each step of the way. Had I chosen another company I would have been just another number: with PuroClean and Daniel I was the number! A known individual, a special client who was given truly personalized, professional care. I cannot recommend another company more highly than I do this one!!! An unforgettable experience with an incredibly professional, caring company whos owner, Daniel, will spend the time with you (very patiently I might add) to make you feel more comfortable during a very unsettling time. This company is truly a one of a kind company and deserves all 5 stars time and time again!!!!
Juan, Daniel, and their hardworking team were great. They did a wonderful job. They were friendly, professional, and very knowledgable. Not only did they clean up the damage from the water, they made every effort to make sure everything else was done perfect. I would highly recommend them for any mitigation job!
Daniel and his team did an amazing job of drying out my townhome when it flooded! They were very thorough, professional and polite. We were always notified when they were coming to not waste our time! Polo was outstanding in his performance. We appreciated our relationship with them.
We couldnt be more happier with the work that PuroClean provided. We called from out of state to service our property in Florida. They completed the job in a timely manner and they exceeded our expectations. We would definitely use them again if we need to and will recommend to all of our family and friends.
Daniel and the whole PuroClean team are true professionals! I am very impressed with their work, from start to finish. They had to remove walls and floors in my home and set up many fans and dehus. They were prompt, efficient, organized and neat. They were polite and courteous every step of the way, which was much appreciated during such a stressful life event. If only my insurance company were so good!
Dealing with mold is a stressful issue but Daniel and his partner Juan were amazing and made the situation so much easier to handle. I couldnt believe how professional they were and the lengths their crew went to. From beginning to end I dont have a single complaint and would absolutely recommend them to anyone dealing with property damage of any kind.
Great job cleaning my condo. Good as new!
Daniel and his team were fantastic! They were prompt, courteous, professional and extremely accommodating! Polo left one of the cleanest job sites I’ve ever seen! Super to work with during a very difficult time!
I want to say a big thank you to Daniel.He was the man I needed for the jobs I had. I have rental properties that I was turning over for new tenants and Daniel did a great job completing each job on time and efficiently. He was polite and courteous.I highly recommend Daniel and his team at Puroclean
Daniel Castro was most professional and thorough. He took time to explain the damage to our property, its potential causes and effects, and all of the possible restoration options. It was obvious that Daniels chief concern was our satisfaction as customers. When we need future services, PuroClean will be at the top of our list and we recommend Daniel specifically without reservation.
AMAZING! I rarely write reviews, but feel the need to do so given PuroCleans amazing service. My husband and I recently bought a new home in Palm Beach Gardens and experienced a water leak following a flash tornado event. Daniel was great from beginning to end. He showed up on time, was very thorough and answered all of our questions. However, what makes PuroClean and Daniel top notch is that even though Daniel figured out pretty quickly that we ultimately may not require his services, he still took his time, and at no time did he try to push services that we did not need (which he could have easily done). Daniel even followed up with a separate visit to make sure the situation was resolved. That sort of honesty and dedication is very rare to find in todays world. We would not hesitate to recommend PuroClean and Daniel to anybody that needs these sort of services; and we will be reaching out to him if we ever need his services in the future.
We discovered this overflow of water from a running toilet at 9:00 on a Sunday evening of a Holiday weekend. It had flooded the guest bedroom. bath closet and family room. PuroClean arrived in 45 minutesand worked for hours and retuned each day until everything was completely dry. Took out the flooring, baseboards etc. Very professionaland polite - all workers. Excellent job.
Puro Clean did an incredible job with our mold problem! Daniel came out and inspected the infested area, told us what needed to be done and they were at work the next day. Every person that came through our door was so nice and helpful. They walked us through the whole thing and I trust them 100%. Definitely recommend them for your needs!
I cannot say how thankful I am that we found PuroClean. It was a difficult time as it was not just because of our flooded house. PuroClean was professional, thorough and overall just did a fantastic job putting the house back together. Thank you again PuroClean!
Thank you DanielVery professional and informative during the estimate process.the work was done thoroughly and properly.Thank you for all of your help and your amazing customer service!
Daniel from Puro Clean was professional and prompt in doing the work to repair a water leak that caused mold in my property. He made sure that the work was complete and handle all the subcontractors the were involved in the remediation of the mol. I highly recommend him.
Super service - complete restoration including water damage, repair of drywall and baseboards, and supervision of repainting, cabinet replacement and recarpeting. A great asset to the community. Totally reliable, personally anxious to please, highly recommend..!
Amazing service.I called on a saturday(when I discovered the problem.They came out the same day to examine the mold damage and were back the next day to begin work.They proved to be polite and professional.In 9 days the mold was removed,treated and the proper inspections were made and passed.We are now ready to put our bathroom back together.Even though I hope to never have top use their services again,I would not hesitate to recommend them.Mark Govrin
I called PuroClean Jupiter (because they serve West Palm Beach area too) last week to see if someone can come give me an estimate for Mold problems that has been caused by a leak than We treat with the wrong person (Plumbing Company). It was fast and easy to set an appointment. Daniel came to give me a quote and evaluation and he is extremely polite and educated; He arrived on time, He explained very well the problem and the solution and the price was under my previous estimates. I highly reco
Highly recommend this company for any restoration need. I had a leak and everything was taken care of, professional, efficient and knowledgeable!
The people at PuroClean were fast, friendly, knowledgeable and very adept at their job. They completed the job faster than expected, and were flexible and easy to work with.
Daniel and his team were extremely knowledgeable and helpful, they were able to help us with the restoration process after we had a FIRE DAMAGE in our home, they handled the project from A to Z and made the insurance claim super smooth and free of hassle.Thanks!!
Daniel, Juan and the team get our best recommendation here! We suffered smoke and water damage that affected the entire home. We interviewed several remediation companies but it was clear from the start Daniel was there to not just assist in a fully professional manner with extensive services to help address the numerous damages but was also able to listen carefully to our many concerns with true concern and great patience. Puroclean came in with a very dedicated and trustworthy team, working in difficult conditions and handled our contents with great skill and care. The clean up process after a fire, smoke and water damage is extensive to say the least but at every turn Daniel had answers and the restoration methods they use are extremely thorough. Puroclean was also flexible with us when we wished to have some extra outside reconstruction help during the process. We felt very lucky to have Purocleans expert assistance and the personal care and attention Daniel and Juan provided throughout the entire experience. Highly recommended!
The first time a had to call for their services was when my shop had a plumbing issue and my working equipment got damaged since it was flooded with water so a friend told me about Puro Clean and they got it all fixed up by the next day! I was really happy and satisfied with the attention and will recommend it to other friends
Daniele Castro, President of Pure Clean in Jupiter, Was a very pleasant surprise when his company handled the mold problem in our condominium. His crew was very professional, neat, thorough and personable. The job area was cleaner than original when they completed their individual jobs. They had to tare out one wll plaster board between the utility and laundry rooms. The wall was in fantastic condition when doneDaniele was very professional in scheduling all the work around my wifes medical anointments. We would recommend Pure Clean to those who would need their services. The best of jobs. Margaret & Mac
Excellent dry out services. Ill likely use Daniel and team for the restoration as well.
I had some smoke and cigarette odor problem in my rented house. I never imagine that odor from the previous tenant could be removed like Puroclean did it. 100% recommended.
Everything was done perfectly, I highly recommend it!
Great professional team