My experience was impeccable from start to finish. The Sales Representative was professional, knowledgeable and made an excellent recommendation for the replacement of my unit. The replacement cost for my unit was within my budget. The unit was installed as scheduled. The installers did a flawless job. They were exceptional and didn’t take any short cuts. They were experts. My home is very comfortable. I appreciate ECM and recommend them highly.
Very helpful techs and quick turn around to get the ac installed. Had the unit 1 month and everything is running great. Would definitely refer to others.
Most honest, reputable, friendly and professional people around! These are our go to people here in Florida!!!! Great all around service. Thank you for all you do.
This place is amazing. I cannot recommend it enough. Their communication is concise and clear. Their pricing is upfront and reasonable.
My cars A/C has been on and off for the last year. 1 day on, 3 weeks off, 20 min on, 2 hrs off. No consistency and didnt want to do another summer without it. I had brought my car to the local Dodge dealer three separate times and they werent able to fix the issue. Replaced parts, refilled system, no luck. East Coast was recommended to me so I took a chance. They figured out the issue and the A/C is back. The owner Tom was great, and I highly recommend East Coast Automotive for any A/C issue if you are near Jupiter FL.
I have utilized the services of East Coast Automotive for a few years now. I have a Honda Element of which I have grown fond, and this facility has done an admirable job of keeping it in top condition. My wife’s Lexus is now out of warranty and they have been maintaining it as well. I have found the owners to be honest and accommodating, providing professional and exceptional service. Their pricing is fair and competitive. These qualities are important to me, and can be difficult to come by these days. I would highly recommend this automotive shop.Greg Hill
Trustworthy. Amazing. So glad we have them to go to rather than the dealer.
Very good mechanics! And top notch people. I have an older Jeep TJ and they dont have a computer to tell the mechanics exactly what to change. They were able to troubleshoot and diagnose the issue and get me back on the road.
Tom and his team are fair, efficient and knowledgeable. Trusted them with my cars for more then 10 years. Highly recommend.
I have to say Tom went above and beyond to fix an issue I had. Tom reached out to me last night and reassured me that he will take car of any issues that arise again personally! Thank you again for making the corrections and making me feel at home.
I am so incredibly happy I went with East Coast automotive services for a new transmission. I almost went with a different transmission company down the street and I am very glad that I didn’t. Thank God for East Coast automotive services they came to my rescue. I will hands-down highly recommend them to my family and friends and to anyone I come across that needs any type of automobile services! They go above and beyond the average automotive shop. After I paid and was ready to check out, they insisted to replace a oil screw to stop the leak that had nothing to do with the work they did. That goes to show the kind of company and people they are. 👍👍
This company is not your run of the mill auto garage. This is a family owned business that CARES about their customers. I brought my jeep in to get breaks down and it couldnt have been easier and more pleasant. The entire staff is dedicated to making your life smoother. If you need a reliable auto center, this your top choice.
East Coast ALWAYS does a great job on our cars. GREAT customer service- very friendly and treat you like family.
Oasis in a desert of bad options!I HIGHLY recommend! Have had auto body and engine work done here, one was in an emergency and both were treated as such. Great service, great turnaround time and absolutely fair pricing. They have let me know about possible worry areas, but never pushed unnecessary work.Over a few decades and a half dozen states, I have a jaded exterior toward auto body/mechanics...this provider has made me feel like theyre the small town family friend thats supremely talented at automotive care from front to back bumper!
I took my car to East Coast Automotive because it wouldnt start. They have replaced my battery a little over a year ago so I figured it was under warranty so Idtake it back there. They performed all kinds of tests, replaced my battery, and made sure everything was working properly and didnt even charge me for their time. As the battery was still under warranty they covered everything else as well. I was very satisfied and would recommend this shop.
I cannot say enough how amazing everyone is at East Coast Automotive. Tom, Janine, and Steve have been professional and always a pleasure to work with, since day one. If you live close to Jupiter, or dont mind a bit of a pretty drive, they are the best! I take my 2014 Lexus as well as my daughters Volvo s60.
I brought my VW Jetta in for an occasional issue I have with it. Its a common electrical problem that I would visit the dealership for in the past. East Coast fixed the problem in one shot so that I dont have to drive down to the VW Dealership and deal with the service department. The pricing was very reasonable, and the service was excellent. We dealt with Steve directly, and he was very informative and did not keep me waiting or guessing. Car was finished in one day, and everything was great upon pickup, as we could not get there by closing time- the proper accommodations were made with no hassle at all. Excellent service- will be bringing our other household cars here!!
Great guys! My car had to be towed and they saw it after hours on a flatbed coming to the shop and they turned around and checked it in. Great prices, down to earth, and did a great job in a reasonable amount of time. They even saw a bad bushing on one of my shocks and replaced it for free! Customer for life!
After both me and my Mom had body work and painting done to our cars here at East Coast she always returned for general maintenance. My Mom was in her 80s and would like clock work take her car there every 6 months for an oil change and whatever else. She probably only put about 2,000 miles or less on her car in those 6 months. These people are so honest! They would have to talk her out of having the oil changed because it was not necessary! It is hard to find good honest people like this anymore!
Had a troublesome water leak. East coast was very diligent in finding leak around windshield and door seals. They were very professional in explaining the problem and fixing the issues. Definitely give them thumbs up on their explanation and workmanship.
Always amazing! I have a BMW so many places try to take advantage of me bc they think I have money which I dont, got the care bc its sentimental from my brothers death. Had no clue it was going to have so many problems being brand new! Anyway - I can be a difficult customer and they have always treated me with respect and like family. I am confident the work they recommend I actually need and if something can wait, they tell me. Good place to give your business, especially over the dealerships that are usually just newbie mechanicsThanks guys ! Greatly appreciate having someone local i can trust!
Just picked my vehicle up after having some warranty work done and I could not be happier. Tom the owner personally took the time to send me an email explaining what needed to be done and the cost involved. I was incredibly impressed that the owner would take the time to do that. That just never happens anywhere else. It demonstrates his level of commitment and the personal care he has for his customers and their satisfaction. I highly recommend East Coast Automotive!
Another great “repair experience” at East Coast. They are so accommodating with appointments and wonderful service.
We were visiting from out of town. Had a vehicle issue. They squeezed us in and it was a simple fix. No charge. Nice people. Good business. Will use them when we move closer.
The real deal!! I needed my oil changed. They said it would take an hour and 15 mins. They were done in exactly that timeframe and I was on my way. I was impressed. Great job.
This company has always been honest, fair and are excellent mechanics. I have and will always recommend them.
I have been using East Coast For about a year based on a recommendation from my brother. They are honest, fair priced and excellent mechanics. Today I dropped off my 2007 Lexus fearing a costly rear suspension repair. I get the call from East Coast telling me that some bolts had just loosened up over time and that everything was fine. Retorqued all the bolts and no more clunking. I highly recommend them.
Not only did they professionally install a new exhaust system, but they did it at a very reasonable price. They are always very accommodative in terms of scheduling and they are very timely. I have a 2016 vehicle with 100,000 miles on it and I trust East Coast to keep it on the road for years to come!
They squeezed us in and it was a simple fix. No charge. Nice people. Good business. Will use them when we move closer.
I had issues finding a shop that could mount and balance bigger mud tires for me. These guys can mount/balance I think up to 44s or maybe even bigger but not sure, (and actually balance them, my truck drives great). They have very new equipment/technology in their shop and have decades of experience which is invaluable in and of itself. It’s hard to find skills, fair pricing and honest work all in 1 package, especially with automotive work in South Florida. They are a 5 star shop all day long, and I use them for everything automotive, much better work/experience than going to a dealer, not to mention saving a fortune!
Quality work and great customer service. They show that they really care.
Great place to have your car cared for.Honest, fair pricing. Thanks 👍
Had a clutch replaced on a MiniSuper professional and half the cost of the dealer highest recommendation! Rare to find truly honest guys in auto repair
Tom, Jeannine, Steve and crew have taken care of our family vehicles for 16 years. Excellent service!
They gave me a very fair price for brake pads and rotors.
Awesome service and attention to the client. Professional in every single way. Recommend 100%
Great auto repair shop, I always take my cars there.
This is a great shop, they worked hard to deal with the insurance company to get my truck fixed right when the insurance wanted to cut corners .I highly recommend them for repairs .
Fixed my car but they forgot a few requests, and Steve really took care of me and provided great service! They are busy, but they will make sure you are satisfied when you leave with your car.
I had my repaired here and the work was completed in a timely manner and they always kept me informed of the work and cost of the service being done. If you are looking for a new shop, then I HIGHLY recommend East Coast Automotive Services!
Top notch outfit. Called them out of the blue because I work near them but live far away and was having transmission problems. Took me in immediately and took very good care of me for a very reasonable price. I will definitely use them again.Used them again this week for a major repair (wheel assembly and brakes). They remembered me from 6 months earlier. Treated me great! Great people with great service at a very fair price. They also have a sense of urgency for their customers....hard to find in FL and much appreciated!
My car died in the middle of a rain storm and the tow truck recommended going there. I couldnt be happier i thought my engine was done! They got me back on the road for less tha 100.00. I highly recommend!!!
Wonderful, comfortable and clean place. The mechanics here truly go above and beyond to make sure their customers are satisfied with the services they offer.
They diagnosed and got me repaired very timely...always a pleasure with staff.
I brought my car here for the first time this week because it was making a rattling sound. Long story short, they found a large piece of plastic (that I had driven over) was tangled under my car which they removed. When I picked up my car I pulled my credit card out to pay and they said I was all set! How awesome is that!!Very nice people! Highly recommend this place!
Very professional and gave me advice on brake recommendations and painting a vehicle. Seemed very trustworthy and will use them in the future
Absolute first rate service all around. I shipped a vehicle in from the Caribbean, and wanted a 19-Point Inspection done before driving it 1,000 miles from FL to TN. Turns out my little 11 year old island car had lots of problems. The electronic report with photos was very thorough, and Steve helped explain items that I didn’t quite understand. We decided on a game plan to complete any safety related repairs, as I was on a limited budget. They squeezed me and finished the repairs (same day) so I could outrun incoming Hurricane Dorian. I can highly recommend East Coast for reliable and affordable service. Thanks again :)
Steve the Manager is a true professional. I had a complete A/C overhaul, and he was very detailed in explaining everything they did every step of the way.Tom the owner is certainly one of the most ethical and honest business owners Ive ever dealt with.For many reason, Id absolutley recommend East Coast Automotive in Jupiter but no.1 is their integrity and honesty!
These guys are great! They brought my vehicle back from the dead after 2 other shops misdiagnosed my leaking radiator fluid as having leaking head gaskets, requiring many thousands of dollars in engine repairs, which a 2008 vehicle would barely cover in resale value. One of those shops was the actual Dodge dealership that I bought it from!?Steve and his team at East Coast Automotive figured out immediately that it was just a leaking radiator pipe running over the top of the HEMI engine. They fixed that comparatively minor issue and I got the car back running great!Ive since then taken it back to them to fix some other minor electronic issues with the traction control system to get the error lights cleared in the dash panel in anticipation of selling it... They took care of that and tuned it so nicely that... now my only issue is... It runs sooo good, I DONT WANT TO SELL IT!
They do good work at reasonable prices. Scheduling appointments is painless. Best place to take your car for repairs!
They stand behind their work. Great place to do business!!
Outstanding level of service. I was traveling from out of town and my engine died. I towed to East Coast Automotive based upon high reviews in a Google search.Tom, owner, was able to get my vehicle evaluated and the we sat down and discussed various repair options on my 2006 Honda Pilot with high miles.I am extremely satisfied and confident that Tom really knew my repair choices versus value of vehicle and he helped guide me in the right direction based upon my situation.I highly recommend this repair shop to anyone with an automobile problem.
Great service. This was my first time at East Coast. All I needed was an oil change but they got me in and out quickly. The price was very fair and easily the best price Ive ever paid for synthetic oil. The car came out freshly vacuumed. And the people are great from scheduling to responding to questions while I waited.I have already recommended them to several friends. I will be back.
A great shop for all your car repair. Fair pricing and top notch customer service. Will be back for all my routine maintenance. Simply the best.
Body repairs to my new Ram truck with pearl white color. Their work is impeccable.
I started taking my cars to East Coast Automotive 3 years ago and I could not be happier. You will not find a more trust worthy, fair, and friendly auto repair shop than here. I now take all 4 of my familys cars to this shop exclusively. The shop owners are extremely kind and they took the time to diagnose the problem, explain it to me, and repair it fast and professionally. I would 100% recommend this shop to anyone for everything from oil changes to body & paint work to big mechanical jobs.
Been using this shop for a couple years now, and love it! I never really trusted or used shops much - did nearly all of my own work because of decades of overpriced shops that are hacks. These people are professional, priced right, and are trustworthy. They do an A++ job, and have sent my family here with awesome experiences. I dont go anywhere else!
Not a fast food auto repair but a real deal. They take their time to troubleshoot and fix your car right! My Nissan Rouge 2009 drove like 1991 Yugo and I had no hope on fixing the noise, steering wheel shaking, and noisy exhaust system, but did their magic and the car drives like new. Honesty, integrity and affordable prices! Highly recommended.
Very impressed with East Coast Automotive. For what I had done I feel they were extremely fast, very friendly and it was a lot less expensive than I anticipated. Will definitely take my car there again.
Excellent service, this was our first time at East Coast Automotive. Tom and Jeanine were very friendly, honest, and very reliable. They did everything we asked for and even went beyond to satisfy us, doing a terrific job. It is so rare you will find such honest hardworking people who do there job so well. We are extremely happy and definitely recommend this auto shop!
Great customer service! Friendly and honest! Worth its weight in Gold!
I have never had a more honest, easy and quality experience with an automotive service.
This shop was by far the best I have ever used in my 30 years of driving. My truck was towed to their location on a Thursday with a major engine problem and Tom had it fixed in less than a week with a weekend in between. Every employee was very professional and communicated promptly with zero nonsense. Needless to say I have never had a good experience with a maintenance shop in my life until now. I highly recommend East Coast to anyone and I will refer friends and family in the future going forward.
East Coast Automotive is amazing, they are everything a mechanic shop should be and more. Steve handled our classic Benz and did everything he could and was in constant contact, congenial and honest through the whole process would highly recommend them to anyone!!!!
My wife and I called East Coast Automotive Services requesting to have several items inspected on my wifes car. Even though the shop was very busy they agreed to do the work and have it completed by the end of the next day. They also stayed after hours to complete and check their work. I also have developed a trust in their decisions and appreciate the fact that they do what is best for us the customer and the vehicle. Example, one ball joint and one tie rod was completely worn on the vehicle, but the estimate for the work included both tie rods and ball joints. For a vehicle with 106 thousand miles on it, I think that was a responsible decision. the work could have been done on only the worst worn parts for less money. but not have been to our best interest.I will definitely be utilizing them for all future auto work.
We love this place! Been trusting them with our cars for over 20 years!
Tom, Jeanine, and their crew are absolutely amazing! They are honest, hard-working, and reliable. Thanks for all your help and excellent work! Very happy with all the services, its always a great experience!
Best place in Jupiter I only take my car to them.
Exceptional service and attention to detail. Quick turn around and great pricing, best shop in Jupiter. I ran a repair shop for 15 years in NY so I can be hard to impress!
VERY professional, such a pleasure to finally locate a vehicle repair shop that I have confidence in and can trust. Tom diagnosed and repaired my vehicle problem in a very timely manner and it was a cost-effective repair, just as estimated, no surprises. Will not hesitate to use again and refer my friends and family!!
Brought in my Volkswagen to verify why I was getting warning lights. Long story short they tell me that I will need to spend $6,000 to fix these issues. They told me that i should probably thing of getting rid of the car instead. They charged me $110 for a diagnostic and another $110 for an oil change. Went home and felt like I should probably get a second opinion from the volkswagen dealership on Northlake blvd. They called me today and said that one sensor needed to be replaced. Total cost: $340.00 + labor!Be careful when you bring your vehicle to this company.
Tom, Jeanine and their crew are simply the best. Its so difficult these days to find a quality shop, family owned, that cares about their customers the way east coast does. I consider myself fortunate to have access to this facility. Thank you east coast!! I constantly refer you to anyone who asks without hesitation. This is a very busy shop.. for a reason...Ron HambrechtJUPITER FL
I recently purchased an Audi and did not have a mechanic who worked on European vehicles. My car was running bad, and needed to be repaired. I Happened to stumble across East Coast Automotive while driving around. After speaking with them, I got a good vibe from the owner, and felt comfortable leaving my vehicle. They even drove me home. My vehicle was repaired in a timely manner, and they even emailed me a picture of the part that needed to be replaced. While picking up my vehicle, they showed me the part they had removed, and went over what the malfunction was. Everyone was super friendly, and the girls in the office were great!! I would highly recommend them!! VERY HONEST
Excellent service and repair facility with friendly and professional staff, and very competitive prices. I was a a service manager in the industry for many years so tend to be rather particular, but East Coast exceeded expectations. I only use one brand of oil in my cars, which they dont normally stock but were more than happy to order it in for me. The price quoted at write up was the price I was charged at delivery. The car was ready at the time promised. Definitely my new shop and should be yours too.
Very happy with the work done. The car looks like brand new. I want to thank Tom and Jeanine for working with a difficult insurance system and never giving up. I would not hesitate to use East Coast again. Very professional team. Thanks again.
First time using these guys. They are GREAT!
Just moved to the area and was looking for a good honest shop. Read these reviews and thought Id give em a try. Hard for me since my cousin always fixes my cars in my old neighborhood.All I have to say is awesome thorough service and even better customer service. I feel like I found a home shop.Ask for Janine and Tom.
I had a problem with the family van while out of town (I live in Central Florida). East Coast Automotive was recommended by a family friend. I gave it a shot and could not be happier. The technician quickly diagnosed a faulty oxygen sensor and was able to make the repair quickly. Since I had it in the shop I went ahead and had the alignment fixed since the vehicle was pulling on the drive down. All the staff was helpful and knowledgeable and the prices were reasonable. Will go here again if I find myself needing a repair while visiting Jupiter.
I originally called to get an estimate for a new CV joint which I diagnosed myself. At first the company seemed reputable with the high rating but DO NOT BE FOOLED! After speaking with a technician he told me I would need to replace my axle as well because Audi REQUIRES it.I do a bit more online research and called 4-5 other mechanics in the area, all of which gave me a price quote without the axle. Nonetheless, I come to find that I can buy a brand new axle (if needed) online for $300 and a CV joint for $50. I was told the job would be 2.5 hours of labor, and that my total would come out to a little under $1,000.Not only am I disappointed in they never called me back to follow up as promised but I was about to pay for parts I didnt even need.In the end, PLEASE do not be fooled by the 4.9 stars like I was. They sound great on the phone but when you dig a little deeper, it only shows this business is out to steal your money.
Great service, very friendly, and reasonable prices!
I am 51 years old, have owned many cars, and East Coast Auto has been one of the best experiences Ive had with Auto Repair. They are trustworthy, honest and accommodating in a way that shames the Ford Dealership I have used in the past.If you are local to Jupiter/WPB, this is the auto repair shop everyone needs to use!
Great business!!
Brought in my BMW to repair bumper from minor collision. Tom and Jeannnie were very friendly and personable. Repair was done quickly and top notch quality. Thanks again, well be back.
Had my car fixed after an accident. Wow! Couldnt tell it was ever hit!
I wouldnt go anywhere else for service on both our Honda and Buick. Jeanine and Tom are wonderful, honest business people. Their prices are always reasonable.
Wonderful, comfortable and clean place. The mechanics here truly go above and beyond to make sure their customers are satisfied with the services they offer.
Tom at East Coast went above and beyond to make sure I was completely satisfied. If youre in need of an honest automotive repair shop, give them a call. Definitely taking all my vehicles here from now on.
Let me tell you about East Coast Automotive...1st of all Tom and Jeanine are about the most 1st class people you will ever meet and their staff is the same...I took my 2002 Dodge Durango which I have owned for over 14 years to them and asked Tom to make her new again...paint, body, mechanical,..you name it they put their hands on it..and the outcome is the best looking 2002 Durango on the planet..they stuck to their quote even though they went way beyond what we talked about...I cant say enough about this place other then as long as Im alive and Tom is in business I will never use anyone else for my automotive needs..They are the real deal..its refreshing that folks like this still exist
I have used East Coast exclusively for the past several years for all my automotive needs, mechanical, body shop and tires. They are always top notch and meet or exceed my expectations. I recommend them to all my friends and would not think of going elsewhere.
Great caring staff. Always a nice pleasant experience. They do a great job on my car
These guys are great!! Prices are fair, service was done quickly and they accommodated my crazy schedule. Ill never go back to the dealer for service again!!
I am new to the area and was looking for an honest repair shop to work on my BMW X5. I went to the local Jupiter BMW dealer and they wanted to sell me a lot of services I didnt need. Just to check-in my car for a routine oil change took almost 2 hours. That was because they were trying to find things to fix on my car and they did! Except they were things that didnt need to be fixed. East Coast Automotives team fixed everything that needed to be fixed, in a timely manner and at a very reasonable price. They even have state of the art equipment to help communicate to the customer what needs to be done. I dont have to look any further than East Coast Automotive for all of my auto repairs needs!
These guys are so nice and helpful. What a breath of fresh air, especially compared to my prior mechanics at Economy Tire. Those folks dont stand behind their work. Tom and Jeanine do.
Genuine family owned and run business. Very honest and professional. Probably best experience I have ever had with an auto repair shop.
Great friendly service! Brought my truck here for a second opinion after receiving a quote from the dealer. Ended up costing half of what the dealer originally quoted and also ended up being a totally different problem all together. I would highly recommend East Coast and will be using them from now on!
I have been using East Coast Automotive for years. The guys there have done everything from oil changes to replacing a transmission and the work is always done right. A comfortable waiting room is there to use, but the work is usually done before I finish watching a TV show.
Fair, precise, on time and repaired properly, I can easily recommend themRick Morgan
The service was excellent. The customer care was superior. This is the place you dream about to service your vehicles when you move to a new place. My cars will only go here. Thanks!
The reliability, professionalism and honesty of this place is incredible. very caring mechanics!
I went on Angies List since I had had so many bad experiences with auto service. Tom and Jeanine lived up to the recommendation. They were professional, friendly, and responsive. I feel assured that going forward I will continue to receive great service.