My husband went in for 4 days and it was the best thing that could have happened for us. Saved our life! The doctors really cared about what medicine they were giving him. And the nurses we wonderful about relaying messages and giving me information. We are very grateful for this place. Thank you!Mauri Jackson

The care here is irresponsible. My mother was put here for care and they recorded false information not only about what us, the family, said in their paperwork, but claimed she had alcoholism and then said there was no alcoholism tendencies recorded. Among many other different contradictions. We’ve started a lawsuit for irresponsible medical practice, false medical documentation and neglect. It’s unfortunate this is the best psych ward this area can do. If I could give zero stars, I would.

These people should be unemployed. They aren’t professional. They are rude. They are liars and people that suffer from mental health issues deserve to be treated like human beings.

I feel like the staff is very poorly trained on how to do their jobs, lacking insight on how to treat people with mental health issues. Basically glorified babysitters. The doctors try to put patients on medication as quick as possible and spend very little time observing or listening to what the patients think about their treatment. Give any kind of attitude or resistance and they sedate you. The release guidelines dont seem to have a logical basis and weekends and holidays dont count towards 96 hour holds. Whether youre there voluntarily or not doesnt seem to make a difference. I did like how they provided plenty of food and snacks and we had access to ice, water, juice, and tea the majority of the time. There is a phone in the hallway that accepts inbound calls and anyone can pick up the call but people are usually pretty good about getting the person the call is for. During group activities the staff turns off the phone and often forget to turn it back on. I witnessed the staff make fun of people and treat them like children just because they can, and deprive them of things like clothing and phone calls if the patient has any attitude. I was also bothered about how they asked me to sign and date paperwork that hadnt been filled out yet and when I told the staff member that I didnt feel comfortable signing incomplete forms they acted like I was just trying to be difficult. One day I was there they accidentally forgot to give me my prenatal vitamins and then another med they had administered to me hadnt been recorded in my log. Some people they were good about giving meds to and others they really ignored. They definitely play favorites, which is absolutely ridiculous in a mental health facility. All of the patients are being held against their will in an environment where they dont have any control or normalcy and most dont trust the staff at all so we just try to be as chill as possible in order to be released as soon as possible, but it can definitely be a stressful environment. Many people leave to face more distress than when they went in because everything in your personal life just has to be let go of while youre in. I couldnt work on any of my college assignments and missed a handful of Dr. Appointments while I was in. Luckily they let me get phone numbers out of my phone before they took it so I was able to contact my school and boss to let them know I would be absent, but there was still a lot of trouble and stress from postponing a while week of tasks and having to double up on them the week I got out. The med they put me on made me extremely depressed so when I got out I really struggled and hated everything way more than when I went in. There are definitely pros and cons of going and for some its helpful and for others its horrible.

Absolutely the rudest people I have ever delt with. They are to help people with mental issues not drug them so much so they cant even complete a full sentence. Shame. I understand hippa polices but to not even be able to speak to a doctor nurse or social worker its shameful

Worse place ever....i barely Received any help and when I visited with the psychiatric lady she told me that sounded like I just wanted a vacation. I was only visited by the doctors once A-day for 5 minutes enough for them to prescribe medication and that was all. The food was absolutely horrible suitable for dog food only. The groups consisted of playing Mario karts on A TV and listening to music. There was no real help their. I begged to leave even faked being better just to get out of there. I watched 2 guys flip out in there and the staff made fun of them as a tranquilized them and stuck them into different rooms. It was CO Ed and no privacy whatsoever. I felt like I was starving half the time because the food was so unedible. I beg to be transferred to a place where I could actually get help and was denied.

The staff on stevens unit 1 is amazing and is always willing to help. I was there a few months ago after having a really hard time with things going on in my life and the ladies there were nothing but kind and understanding. It’s nice to be able to go somewhere and actually get the help you need. They made me laugh a lot and definitely helped pull me out of my funk. I will forever be thankful for them!

The Doctor would not adjust my meds instead he increased me on what I was on when I got admitted. I tried and tried to tell him the meds I was on are not working but he would not listen at all. They all thought I was a meth user but I wasn’t. That’s the treatment I got there. They were treating me for the wrong thing and released me even though I wasn’t better. They don’t listen to you at all. I liked the unit, though. It was clean and they had activities all the time and took very good care of you except one of the nurses told me that staying in bed wasn’t doing me any good and to get out of bed the next day. If I felt better then I would’ve been up, but the doctors are horrible.

Probably one of the worst places a person can go to better their mental health. Disgusting environment, the staff has no compassion and are there simply to clock in and out. Literally everyone that was admitted had to fake their way out just to leave because we were all so miserable. If you know someone who needs mental help, I suggest looking into Cottonwood Springs in Olathe. If I could leave a negative star I would.

I went in for severe depression and suicidal ideation over a year ago. Stayed 3 nights. I talked to a psychiatrist for about 5 minutes a day, who seemed as if she couldnt care less about my state. I had no insurance as Id recently aged out of my parents, and I kept telling the staff this but they continued trying to run my old insurance and the ones who told me I would receive information on financial aid never actually delivered. I never once saw any type of therapist except once during a group activity that was derailed by an angry patient. They allowed us to skip as many meals as we wanted. Some patients never once left their rooms while I was there. I once told a nurse about my emotional state which was preventing me from sleeping and she said the equivalent of Cool go to bed. I heard other staff joking about us. No music, no sunlight except one window in a common room with a lovely view of an a/c unit and some sky. No physical contact with anyone. Coed unit with no privacy. I was allowed to leave because I pretended to be better. But honestly I left in worse shape than I arrived.

Stephens Behavioral Unit (of Freeman Hospital) has been a great experience when I needed the help; truly, a life saver!

Dr. Orlando was wonderful I was glad I went there bc he did med change and got me on track

I have autism and mental retardation the first time I was there was this huge very huge woman named Renie said she she didnt care that I had autism the second time I was there I stayed there after being kidnapped and raped all they did was keep me there for 24 days and then give me a guardian while people on drugs got to go to the Laffite house and to rehabs while I had to go to new hope a physicality were I was treated terrible I ended up going back after I took pills to kill myself because I thought a staff who beat me might kill me I tried to kill myself I also was drinking my pee and I asked to go to a state hospital where they wanted me to go in the first place and then gave me back to the physcility

The nurses were difficult and rude, unknowledgeable and seemingly ill informed.