Super quick and very fairly priced! Very nice people as well!!

Great fast and friendly service! Great prices!

A terrible experience in all aspects. Brought in an aftermarket key fob to be cut and programmed to my vehicle. Lady on the phone gave me prices for the service, the fob if you buy from them how much for both. Told me you can bring in your own fob and obviously just pay for the service. Anyway, the guy at the store who was programming the fob comes back and tells me it wont program to the vehicle. Then tells me these aftermarket fobs usually dont work anyway, yet expected me to pay the full price for the service. I asked why I wasnt told by the lady on the phone that most 3rd party fobs dont work and I would still be responsible to pay full price if it failed. The guy said why should I have to tell you that? The lady even said she made a mistake not giving me that information. Anyway, I told him I didnt feel I should have to pay the fee and how much would it cost for him to order a new fob through his store? He stated he could do that and not charge me for the failed programming. I was set to to do that, but I guess he didnt like me mentioning it didnt take him long to try it and he was on the phone for over 15 minutes talking about short wave radios with somebody. Anyway, he just pushed both the original fob and the other fob that failed to program back to me and told me he didnt want my business. Completely unprofessional people and I can see why there are so many negative reviews. Wont ever go back there and will let others know to avoid this place.

Never showed up To change locks after someone had taken my keys, then hung up on me when I called to request someone more reliable

A few years ago, I bought a Volvo 245 as a project. Previous owner had lost the keys, so I needed some new ones made for the locks. I called around and most places turned me down as soon as I said Volvo, but not Coats. They were willing to take on the job and quoted me a great price, so I left my lock with them.Im sure this was a decision they regretted deeply, because holy moly, I had no idea a little door lock for a 1985 station wagon could be such a can of worms. They looked and looked, but couldnt find replacement parts needed to disassemble the lock to decode it, so the locksmith called the original manufacturer of the lock (in Germany) only to find out that parts are no longer available, and the only way to swap parts from a donor lock without ruining them is with a fancy-pants $300 set of specialty pliers.This was many times the price I was quoted for the job, so naturally they called and told me that they wouldnt be able to... nah, just kidding. THEY BOUGHT EM ANYWAYS. I happened to have some spare locks from another 240 I parted out, so I left them a couple as donors. Once they got the pliers, it wasnt long before they called and said my keys were done! They didnt even make me pay for the special pliers, either!Coats went above and beyond for me. Im beyond pleased with the work theyve done, and you can bet Ill be coming back for any locksmithing work I need done in the future.

Prices are good but the key fob I bought gives me issues every couple of months and almost every time I go they’re closed that specific day without reason given. It’s been a lot in a couple months. They also say they’re 24 hours but they almost never answer the phone and are definitely not 24 hours. Also the guy is pleasant enough but the woman is always on her phone or something and acts like you being there is an inconvenience and is unwilling to do much and flat out says she doesn’t know what she’s doing or talking about.

Prices are reasonable. They go out of their way to make copies for old keys and locks. Very knowledgeable staff

Went above and beyond with services. I needed 2 keys cut and programmed for my Honda civic. The dealership was going to change $175 each. I bough the uncut keys online, and was able to have both keys cut and programmed at a 3rd of the price!

Had car keys programmed and cut successfully. I did not like that they charged the programming fee weather or not the programming was successful with third party keys. Overall I would return.

A deadbolt installed will not slide in unless the door is slightly open. The door knob installed on the front door was loose after installation and fell off in a few weeks. I have called for three days and can’t get any assistance. I am going with someone else.

Extremely honest, helpful and went above and beyond to take care of us.

Incredibly helpful staff, expert service, and their work is always spot on. They will let you know if something is cheaper to fix or replace. This is the kind of business we need to keep around.

We thought that we had lost one of the two sets of keys to our motorhome. RV keys can be a pain as many locksmiths dont stock the blanks and have to special order them.The gentleman at Coats made up 2 sets for us in just a few minutes. Very helpful and friendly. The keys all work perfectly - better than the ones that they were cut from. Of course now that we have the new keys, we found the lost set!

Martins Transportation will use these guys for life. Best service and price by far.

Quick, accurate, and very friendly priced. What more could you ask for??

I special ordered a key and paid in full. I was promised a call when the key arrived in 5 - 7 days. When I called 10 days later, I was told the key was in and I scheduled to have the key programmed. I received a voicemail 2 hours before the appointment and was told they couldnt do it that day, call for another appointment. I called 3 times in the next week and was promised a call back. They NEVER called back. On the fourth call I finally have another appointment. I hope they dont decide to cancel again.

I came in looking for certain size blank key and the lady (who was on her computer) told me she didnt have time for me to look at 1000 keys to find the one I needed. I kid you not! Thats what she said. Ill never go there or tell anyone else to go there.

The owners are great and will go above and beyond. They are knowledgeable and skilled.

They duplicated my bent, twisted, partially broken Volvo Truck key!I received perfect working copies.Service was quick and professional.Thanks!(Truck Driver of Stills&Collins 2018 Tour)

Coats Lock and Key is amazing! Excellent customer service. Fair price! Thanks for your help!!!

These are by far the most rude and unprofessional people I have ever dealt with. They lied to me numerous times on the fee, once I brought up AAA they were extremely rude and cut me off! Price changed and gentleman(far from a gentleman) on the phone on Sunday gave me a quote initially then after I brought up AAA he said he would not drive to Oklahoma as he would receive a 1000 fine and he would not risk it, then when calling back on Monday they said they would(obviously they didn’t know who I was) but it was double the price of any other locksmith in the area and 130 more than his quote the day before(prior to AAA conversation.) They must be family because both people on 2 separate days were extremely rude! I cannot believe these people can stay in business!

Very friendly staff and I was able to get 2 keys made without any, their work is guaranteed.

Great pricing, fast and friendly service with a smile!

Was able to replicate and program my new car an extra intelligent key for half the price of the dealership. New key was an OEM. Had me done in about 10 minutes.

I took a (car) key I had in to have it cut and programed I was told they could not do the programing, so I had them cut the key..it did not work, the rude woman said they dont guarantee products they didnt sell I told her the product was fine it was her work that faulty she tried to cut it more then told me there was nothing she would do for me.AVOID THIS PLACE AT ALL COST!!

He was great, fast and price was fabulous.

Great service, fair price. This place can work on anything that has a lock or combination!

Needed a spare key made for my Motorcycle, and I was in and out: a happy customer!

Even have keys for my 1968 VW Bus,... reasonable prices!

They change prices on young children, the owners wife is extremely unpleasant...if only I could share the recording!

Got what we asked for. Quick service.Thank you.

Knowledge and fair priced service.

A good place for all kinds of locks & keys.

Overpriced, lady up front is rude and will never go back. Ill gladly pay someone 2x more instead of dealing with Coates Lock and Key.

No place in 5 cities had the camper keys I needed. Coates walked over picked them off of a wall of keys and cut them 6 dollars for 3 keys. In and out in under 3 minutes.

Always helpfull staff, even when the job is difficult

Outstanding service & great local business

Always friendly and fast

I came in today having a really bad day and had a broken key stuck in my trunk, and coats lock and key left me very happy with two keys now and they were unbelievably nice about everything.

Not the friendliest outfit but they got the job done

Good people

I️ called there and the lady on the phone got rude with me before I️ even say what I️ wanted she yelled because she thought I️ had just called which I️ didn’t That was my first time .

Helpful friendly professional staff

Very rude and high priced go to chris

Next some place to have keys made

Good availability

Fast

Great locksmiths