Had the best experience here! Matt was so helpful after I got a nail in my tire and needed a quick fix. He got me in super fast and was very kind. Was in and out after an hour when it was crazy busy. Will be using them in the future.
Lowest prices, awesome customer service, and great products. A formula for success in business. I wont go anywhere else!
Superb, over and above service. I have bought 2 sets of tires and a set wheels from them. They always give you the best price and find any available coupons for your purchase. So helpful. Highly recommend.
Oh my goodness do I love this place! I wasnt even out of my car and 2 gentleman were on their way to assist me! I was even a tad late for my appointment and I was in and out so fast! I was expecting a much difficult process but Im beyond pleased with the service I was given and my new tires!!!
Fast, knowledgeable and friendly. Even though I let them sneak in their $18.50 insurance like I didnt know its a rip off. I appreciated them getting me in and out quickly.
Courteous employees that help you with all your automotive questions.
Had a major problem and Jarrod/Jared turned out to be Major Problem Superman. Special key lug nuts are a pain in the #ss. My son bought a used Subaru with the anti-theft lug nut on each wheel....with no key. After several calls to auto parts stores AND a check at the Subaru dealer, no one had the right socket. What no one else could do, Discount Tire with Jared/Jarrod at the wheel stepped up and with a can-do attitude took care of everything. We had to drive it to the store flat so there was a chance the rim needed replaced. No problem. He had one if needed. He replaced the 4 now useless lugs with new ones. He explained all the incredible after the sale benefits (which really are a good value). His demeanor (and all actually all the employees we encountered) was so professional & friendly. (A tip of the hat to all their mothers and the boss smart enough to hire them). Plus it was finished at time he told us.It truly was a good encounter on the Saturday afternoon of a holiday weekend when we all wanted to be somewhere else. You wont go wrong here....I will guarantee that!
Greeted almost immediately by a well spoken young man that offered a good deal of assistance as I was selecting tires for my daughters truck. Shes a student at Missouri Southern and just didnt have time to take care of this need. First time ever in a DISCOUNT TIRE location for myself. This one was in Joplin MO.Fortunately for me I arrived about 9 AM on this Tuesday the 6th of April. Not long after arriving this place got remarkably busy. Everyone was greeted as if they were a friend or a member of the family. Quality time was spent with each customer to address their particular needs. Kinda a refreshing approach usually seen at good to great restaurants.Masks were worn by staff except those working in garage area.Overall a pretty good experience for someone thats never been here. I may or may not use this location for any personal tire needs. Largely I live a few miles closer to Springfield MO and majority of my family shopping takes place in Springfield.Final thoughts: a great place to get tires with very competent people providing terrific customer service even when very busy.
Great service. My wife and I blew a tire AND the rim way out in the rural lands on a Saturday. DT was open, we hobbled in on the temp spare, and they hooked us up within just a couple of hours. Shorter wait than they estimated. Price was reasonable. Hard workers. Very happy.
My experience was awful, I will never go there again or ever recommend them.They kept taking care of people coming in after me,till I finally said I was going to Walmart.Im sure they did this because I was not going to be charged since I had bought my tires there 2 years ago and just needed to have a tire checked for a slow leak also we are older much older than most people who came in after us.Walmart at least does do first come first served.Not happy at all with discount tire
The employees I interacted with were very nice and helpful. One even asked me about my Warhammer 40k book I brought in to read while I waited. It was super cool to see another fan of the setting, though I wasnt at all expecting to!
DONT order tires here especially if you talk to Gunner, told my brother a week ago told him they could order tires for my car. So here i am expecting to get my tires changed mind you two other people have told my brother they were on the way and now i will probably have to wait another day on bad tires. Get your online team together and communicate horrible service its not that hard to follow up.
Went to the store with a flat tire that I knew was going to need to replaced, was already off the vehicle, riding on the spare. Got there a few minutes after 5:00, waited less than 5 minutes to be helped, and they had the tire swapped, mounted and balanced, and the spare put back in place by 5:40, and the place was clean and Joseph, who waited on me, was very friendly and knowledgeable.
Jonathan was very helpful. We came by with our van vibrating and they got us in and out quickly. Will definitely be going back.
Very friendly, great service. I never once felt talked down to or unintelligent. Prices are good, store is very clean. Will definitely be back and would recommend to anyone.
Excellent service! Fast, efficient and courteous. Competitive pricing if a little high on some but great selection.
We have purchased several sets of tires for different vehicles and they have ALWAYS treated us amazingly.
Gunner was awesome. As soon as I walked in, I was greeted by his smile. He educated me on tread and was able to help me make a formed decision. Will definitely be back
We went to Discount Tires, what we needed they didnt have at the moment but ordered them for the next Day. They are the friendliest staff that Ive been to in awhile, we got 4 new tires put on, they went out of their way to get it done in a small amount of time. The prices are awesome, couldnt beat them. I havent been anywhere where they had done all they could to satisfy their costumers as they done for us. Joseph thank you for your hard work on getting our tires changed out so fast, your an awesome person, If everyone that works their are as good as you and Im sure they are then this is an extremely wonderful place to have your vehicle serviced,I would go anywhere else.
They were very nice and they checked one of my tires today and fixed it!
Quickest tire change Ive ever had! Employees were friendly, helpful, and efficient.
Now I dont normally do reviews or complain to much. I go through discount tire exclusively. Now I had an appointment already set for 8:45am. I arrived at 8:40am I followed the rules by waiting next to your car until an associate came to you. Then I watched 4 cars come through and had been helped before I was even talked to. Now I find an issue with that.
Great service. I had ordered my tires last week and made the appointment in the process. I showed up this morning and they were prepared for me. I was in and out of there in 30 minutes. I highly recommend them.
Quality service, and work. Some employees need to work on making sure they get the customer information correct, took about 7min to find my order.
Could not get air into the back tires for some reason. They were really helpful. Thanks again
Good experience here. quick service, friendly staff, especially Gunner
Friendly and helpful staff. They got us back the road in a half hour after a blow out.
Cheap quick and good work!! Cheapest in town
I had bought a car from a used dealer that had came with out a spare. I called discount tire and asked if there was something they could do. they suggested I get a full sized tire and wheel. I placed the order with them and I did not hear back from them till I called and asked about it weeks later. It seemed that they had nothing the could tell me about my order. but this time around they told me it would come in on a Wednesday. Well about two or three Wednesdays I called them again. A man by the name of Jon said that he would to some research and call me back after 20 minutes. After waiting for an hour and a half I still had no reply. I called them back and they said my wheel was on back order (something that they never informed me of from the start. I was very irritated at this point and asked him if he could get me an aftermarket one. he said he could have it there by the next day but refused to budge on the price even though it was their fault for having me wait this long to being with. what could have been $160 went to $210 it was either that or wait another week on something I should have had weeks ago. I am extremely disappointed and dissatisfied with the way that this was handled. I gave these people more than enough time to make this right and more than enough opportunity to do so. I will NEVER go back to this place.
Came in for a rotate and balance. Was in and out in about 30 min. Very friendly staff.Highly recommend for all your tire or wheels service.
Super fast and friendly service. I ordered and paid for 4 tires online plus setup appointment for the tire installation all online, so all I had to do was wait 30 minutes today while my new tires were installed....will I be back the next time I need tires.....the answer is YES!
Very Friendly staff, will work with you on tires and rims. Good selection of tires and wheels to choose from. Michael and Matt with their staff, make buying tires easy. Good waiting area. Good parking area. Easy place to find. Saturday will be buying four New Tires and maybe four New Wheels. 👍The Wheels I have are to big. 👍TY help me get New Wheels. Staff is outstanding. New picture of truck coming soon. 😎😎😎😎 Got the New Wheels. Looks great. Large Thank You to Ty, Matt, Michael and Staff. 👍
Good brands at the lowest prices i found in the area
Good prices, waited on me soiner than they quoted time in line, friendly, clean lobby.
Always good service and selection here. Four new tires for my step-sons jeep today. It took about an hour and we were back out the door.
Discount tire is filled with knowledgeable people who are reliable and eager to help
Jonathan & Cooper were very professional while still being courteous & friendly. Jonathon gave me an approximate time & the work was in that time frame. Cooper was quick & they both answered all of my questions. I use Discount for all my new tires!
Great service. I was in and out within an hour with 4 new tires put on. All the staff were friendly and helpful
Hands down the best company
Service was great and price was reasonable. Took a little longer than was expecting, but they kept me informed as to why and I was okay with waiting just a bit longer.
My tire blow out was extremely stressful but Cooper made the replacement of my tire (under warranty) a great experience. He went above and beyond and replaced the spare and tools back into the correct place, so I was back to where I started. Great service! friendly atmosphere. Clean and sanitary.
Very fast, friendly, and great value. Lowest prices i could find.
In and out 15 minutes, new tire on, grest price, and they fixed my original tire as well. Awesome service thanks!
Great fast and friendly service!
Fixed my tire and rotated them, great job!
Yet another company that has fallen to COVID lack of service.I made an appt for 1230 for tire rotation and balance, I bought the tires there so its part of my service warranty. When making the appointment I was asked to arrive 10 min early so I did. 45 min after my appointment time they finally got me in for service. Took another 20 min to rotate and balance the tires. When I said something to Gunner, the manager on duty, the first words out of his mouth were well because of COVID I stopped him right there informed him Im so tired of business using COVID as an excuse for poor service.Why make an appointment if your not going to honor the time we agreed on. I understand things happen from time to time, but this is the third time, and to be given that excuse as the first response to my complaint?My time is just as valuable as yours.
Friendly staff. Fast service. Good prices.
Thank you John! This is the kind of teammate that you should be proud to have working for you! I called at 7:20am (not realizing the store wasnt open yet) John answered the phone, listened to me tell him how Firestone burned me and I was leaving on a long road trip. He got me set up with a full set of new tires for later that morning within 10 minutes of being on the phone with him. All before they were even open. What a great representation of your company. I have used Firestone exclusively for 13 years for our personal vehicles as well as our fleet vehicles. but you have a customer in me now. Great job Discount tire Joplin! Great business model and fair prices!
Why do I have to get a 1 hour check up when I just need a plug in the tire. Sometimes the customer knows exactly what they need and just wants to get in and out.
Friendly staff very helpful. Got my tire done really quick.Just forgot to put back my valve stem core back on the old set.But they are busy and stuff happens.Overall great experience!
Super fast in and out we dropped off out suv around 1 asked when it would be ready or when was the cut off time to pick it up and it was done within 2 hours and we got some errands done 🙂
Highly recommend! Very professional and kind. With everything going on in the world right now, people are stressed due to all the challenges yet they were friendly and very upbeat. Got 4 new tires and it was done quickly.
Great service! Awesome management.
We needed a tire and they had it. Not overly happy about the way they give you a price THEN tack on all the other fees making our $90 tire $135. The total was fine, just say that upfront.
Wouldn’t work with me. Would not recommend
Great service. We were traveling and had a problem with a tire. They were able to get us in and fix the tire in just a short time. All were very polite and helpful
It took me 43 minutes to put on my spare, took them 12 minutes to replace the tire and re-mount the spare under my vehicle. Great service!
I didnt know they were the most expensive tire shop in town,80 dollars just to replace one tire.
Very professional, way to deal with, not pushy. Edit: had a little problem with a tire and these guys never made me feel like I was imagining a problem. They were positive and were determined to find and fix the problem. And they did just that- found and fixed the problem, and carried a very nice, positive attitude all the time.
Today was a wonderful experience in Joplin!! My wife and I were greeted before stepping out of our vehicle with a knowledgeable staff member Cooper. After examining our tires we were escorted inside as if we we’re going to dine at a five restaurant. John and Ty were able to fit our vehicle with exactly what we were looking for and a price that can’t be beat. With all that is going on in our country Discount tire have made it flawless from start to end. I’ll never buy tires anywhere else but here. I’d like to thank everyone at the Joplin store for a wonderful experience especially the professionalism and value.
Always a great experience! Fast and friendly service! Great prices!
Fast service.
Very professional, friendly and courteous
I just needed air in my tires but they were very helpful and fast. Thanks for getting me safe and back on the road guys!
Wow...excellent service!!! I’m just blown away at how fast and honest this was for me. I’m from Texas, here on a road trip..and they had me in and out in 30min for balance and inspection. I’m a perfectionist and they went above and beyond for me. Thank you guys!!! The speed and kindness is where it’s at!
Very helpful, professional, fast and efficient. I only took one star off because they dont automatically notify you when its time for service... That would be nice.
Friendly staff. Little overpriced
These guys are very helpful and knowledgeable. If there is a problem they will do everything they can to make it right. I always buy tires for both of our trucks.
Very happy we have a Joplin location, this is the best tire shop in the area!
Excellent customer service, fast and efficient.
Such friendly staff and excellent service will make this place my new go-to for any tire problems my vehicle may have. Excellent payment plans and affordable options also exist. The staff is very knowledgeable and helpful, as well as overall friendly! I highly recommend going here for any tire questions/problems!
Super Fantastic peoplework there
Needed a lawn mower tire put on. Quick service and no issues. Excellent service thanks to the bald guy (his choice of description). 👍🏿
I highly recommend this place bought my last set of tires there get free tire rotation, todays they fixed my tire at no cost. They really take care of their customers!
Awesome last minute save
Always friendly, just purchased tires yesterday, took my other car for a tire repair and was no charge, will keep going back
Gunnar was extremely helpful today. I went in with a low tire on my trailer (not sure how far Id driven with it low). The friendly staff had me in and out, with the tire repaired in about 20 minutes - at no charge. I got on the freeway and 5 miles later, it blew out. I called the store and Gunnar fixed me up with a replacement tire (again at no charge) and got me back on the road. First rate service and they stand behind their work 100%.
Always excellent service. They get in and they get out. Theres some good guys over there.
Having an appointment for 11:45 this morning I waited an hour and 15 minutes and then had to go in and complain. They said they must have gotten me mixed up with someone else with a GMC, how is that when they ask you to wait in your car then when they come to get it they call you by name. They did offer me a drink and then to buy me lunch, but I was so mad I refused them. I have 2 sets of tires to buy in the next 3 months, I am strongly considering going somewhere else..
Fast and friendly
The staff is friendly and you dont get any better service! Ive ordered quite a few sets through this store and they have been nothing but helpful! I recommend them to everyone!
We went in for air in a tire. The young man came over quickly and checked all tires. Found a screw in on tire. Fixed it and they all rushed around and so polite and the charge was nothing. We were kinda flabbergasted by the REAL SERVICE.. THANK YOU. WE WILL BE BACK ..
Gunner is always enthusiastic and took care of my situation with professionalism and in a timely manner.
EXCELLENT customer service! Evan was extremely helpful. Every employee was accomodating, knowledgeable, and professional.
Having discovered a slow leak in a car tire as I was passing through Joplin Missouri headed back to Nashville, I found this Discount Tire location and even though they had been officially closed for 30 minutes, they were still there finishing up another customer. I pulled in, explained my tire situation and that I still had 600 miles to drive tonight, and they helped me without hesitation. Superior customer service to say the least. Thank you Jarred & Jessie !
I don’t normally take the time to write reviews but I was impressed. I quite enjoyed the expertise and professionalism of the staff. Very kind and forward, they seem to be a just a group of hardworking men, with the service and the selection/price of tires. I very much recommend this establishment.
Fantastic help, salesmen and quick prices are right on point
They dont have it? They will get it asap. Also have a quick setup to get you in and out as soon as possible.
Went to Discount Tire after a not so great experience at Wal-Mart Service Center. Very quality customer service experience and quick turn around. I am very impressed with the kindness and character displayed by all staff members. Will definitely be returning to Discount Tire for their service and speed.
Friendly staff and excellent service. Very knowledgeable as well. Usually fairly quick too. Decent prices. The best place for tires and wheels.
Quick and friendly service.
This place rocks! Great prices and even better service. If I could give them more stars I would.
Fixed my flat tire fast and it was free! Will shop there when time to buy tires!
Quick and respectful workers, would definitely recommend!
Took care of me and were very fast!
After using Discount Tire and John for couple years now I always left John explaining that when I need a set of tires that I would buy them from Him... Well, I didnt stay true to my word because I purchased them months in advance of actually needing new tires - and as before Discount Tire of Joplin Exceeded ALL my expectations, even dealing with COV these guys exceeded in customer service & professionalism, expediting my new tire purchase with laser focus further adding to their value - Thank you again to John and his TEAM!!!
Service was fast. Staff was very helpful and professional
I took my tire in to get fixed for a flat (that I bought from them). They told me it would be done in an hour and 20 minutes. I waited an hour and 45 minutes and still wasnt done so I took it to sams club and got it done in 20 minutes.
This was my 1st time at Discount Tire & I found The entire staff was extremely knowledgeable, courteous, friendly, very quick & thorough when installing my tires. The prices are less expensive than I found any where else. I will no doubt be a return customer for ALL my wheel & tire needs. 2 thumbs up guys.
I called them at 5:40 and they close at 6. Matthew said come on in and well fix you up. Its a good thing I did because one of my tires had the wires showing on it. They were fast, amazingly friendly, and reasonably priced. What more could you ask for?