Worst of the worst! Cannot fix or retrieve data from a phone.

They couldnt fix my computer and told me I had to reinstall windows then I realized that the fix was easy.

Dropped off my apple computer. After two weeks nothing was done. Called to check on it. Mike was very rude. Said he had to go to Batesville and he also lost one employee. Thats business! He was unwilling to work past 5 pm to get the work done, so he never started on my computer. I went down and picked it up and took it to PC Doc. They had also heard many complaints about AllyIT. PC Doc is putting a faster hard drive in it for much less money. Never go to AllyIT unless you like to be treated rude and overcharged.

Fast, reliable, & friendly!

Extremely arrogant and rude.

Fair price, quick and complete repair on phone. Had to wait for parts to come into stock, but once they were repair took an hour, Will definitely be back!

I dropped off my phone the first week of December to have the charging port replaced. I have called several times and they keep telling me it isnt ready yet. I am just about at my limit at being nice...

Very good service, quick repair, good prices! Love it! They fixed my Dell Inspiron 13!

I dropped my phone off due to the screen not coming on. It took them several weeks to fix it. Understandable right. Picked my phone up after paying almost $200. Got home tried to log into my iPhone and couldn’t . Contacted Ally at which they said I need to contact Apple due to a iCloud issue. Called Apple, after several days and multiple calls we finally figured out the problem. Ally gave me someone else’s phone! Both IMEI numbers were wrong and the reason I couldn’t get into my phone is cause it was reported stolen cause it WASNT my phone. They also never put my SIM card back into my phone. Still don’t have that. I called ally IT and told them that I had someone else’s phone and “Cody” preceded to be rude, cut me off and told me there’s no way he basically made that mistake. He offered me to drop the phone back off so he could look at it. I called 3 days later and the guy on the phone said I had to take it to Apple they couldn’t do anything and offered me a refund. Then later that day I got a call from Cody stating he “fixed” it. Apparently they replaced another part and cost me a extra $37. I picked my phone up, everything seemed to be working as normal. 2 hours later, phone went black and won’t turn on . The same reason I took it to the store in the first place. I wouldn’t recommend this place to anyone. If you can avoid them do it. Their customer service is poor and they are very rude.

Service was good, and they saved me some money. Whats not to love?

Wow. Very extremely rude right out the gate.

They performed a quick, thorough screen replacement for my iPhone and provided excellent service after the sale!

By far the worst experience Ive ever had. I took my iPhone into the paragould location for a simple screen replacement. The work was done I paid and I left. The same day, my phone stopped vibrating then the screen went black. The screen wasnt in correctly so the tech fixed it again. Before I even made it out of the parking lot I noticed my phone was lagging and seemed to be less responsive than normal to touch. I contacted the Jonesboro location in hopes that maybe a technician at that location would have better luck than the one in paragould. Once again my phone was fixed. I checked it before I left the store and everything seemed fine, but 45 minutes later after I had made it home the ear piece speaker started crakling and popping. Now, 1 month after I paid to have it fixed, my camera doesnt work, my ear piece speaker doesnt work, my phone doesnt vibrate, and the screen is not as responsive as it should be. I finally got sick of dealing with the techs so I reached out to the owner (Gerrard Conners) and set up a time to come to jonesboro and see what we were going to do about getting my phone fixed. I drove 45 minutes to his store and when I got there the person at the desk informed me that he was in Memphis. I left a note with instructions to call me ASAP but I was never contacted. When I called Mr. Conners again to figure out if they were even going to fix my phone he proceeded to cuss me like a dog, tell me how ignorant I was, that he wasnt concerned with fixing my phone because he is a successful business owner) and then said Why dont you come back in here and we will see how big you really are. A threat in plain english right? A police report has been filed in regards to the threat. If a zero star rating was possible, this company would get it. Unless you just like wasting money and being threatened I recommend using another company.

Cody is the man he fixed my iPhone in 10 minutes

Great people who know there stuff

Best technicians and best prices around!!!

They opened my mothers tablet and lost a piece out of it and it has been over 6 months and they have not replaced it.