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Toms Lock & Key
121 E Strawn Ave, Jonesboro, AR 72401, United States
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Toms Lock & Key

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Ti
Review №1

I give Tom a five star rating he is one of the best and kindest locksmiths I have ever come across. His work is also good and trust able and he will give you a good deal!!! He is willing to work with you and that makes all the difference in the world to me. We found a Locksmith that we will use Everytime we need one. Thanks Tom Lock and Key for all you do!!!

sa
Review №2

Was quick, and efficient, even brought the key to my husbands work for him. it was a little pricey, but it was cause of the code they have to use to cut it. so it a fair trade.

As
Review №3

I called Tom’s Lock and Key after AAA told me they were going to be an hour late from the original hour wait time. I needed to be back in Memphis and could not wait. I spoke with Tom himself and the first thing I asked was how fast he could get to me and the music to my ears was when he said NOW. I am so thankful for this man. He was promoted and came in like a ninja. He popped my door open within seconds. I was astonished with the expertise and swiftness. He didn’t mess up anything. The entire experience took no more then 10minutes. He is definitely a superhero. I am so grateful for him. He mentioned that they have a few trucks so I bet if y’all call him up- you wouldn’t have to wait around forever and he offers fair pricing. I just wish I had him in Memphis when I locked my keys the last time.

Su
Review №4

My husband and I were mistakenly locked out of our house at 6:00pm in 95 degree weather. We called 4 locksmiths and they all declined to help us for one reason or another.My husband called Tom’s Lock and key. Josh came to our house in 30 minutes or less. He was great! We had difficult locks, but he persevered and got us into our house.I will definitely call Toms Lock and Key again when needed!!!”

Be
Review №5

Amazing service! I locked myself out of my car, called them at 7:34 and was on my way by 8! And I live way out in Bono. Friendly, fast, easy and unbeatable price!

De
Review №6

My daughters key broke off the key fob and she really didn’t want to go to the dealership and pay $200.00 for a replacement. I told her let me check with Tom’s first—Shout out to Tom’s lock and key for talking good care of her- No more worries about her key breaking. Price was ONLY $75.00

Lo
Review №7

Tom was here within 10 minutes to unlock my car on Sunday afternoon. His rates are half the price of locksmiths in Little Rock and hes twice as friendly. Excellent value, fast service, and professional. Couldnt ask for a better locksmith.

Ym
Review №8

Toms lock and key are a blessing when I needed them the most they came right away very very good people I appreciate them so much

An
Review №9

Called before 7 am and he was awesome and professional and got across town quick. Great attitude and quality work done quickly! Would absolutely use these guys again! A+++++++++

Br
Review №10

I asked how fast he could get here because my son was locked in the car. Within minutes he was there and had it unlocked. Friendly, fast and cheap

Sh
Review №11

I HIGHLYY RECOMMEND!! Stover Is Such A Great Helppp!!! He Came So Fast And Unlocked Our Car Less Than One Minute! Thank You So Much For Everything! I Will Continue To Come To You Guys! I Highly Recommend Them!!!

la
Review №12

I appreciate Tom lock and key you guys are awesome right on time unlocked my car

Di
Review №13

Stover was here within on 30 minute of my phonr call and the door was unlocked with in minutes. From locked out to door open in less than an hour from my initial call. Thanks Stover and Toms Lock and Key. Do yourself a favor and give these guys a call!

Pa
Review №14

They told me 15 minutes and he shows up and I’m on my way in less than 5 minutes. Thank you so much!

Ja
Review №15

Arrived within 10 minutes on a Sunday and had the car open within 30 seconds. Super friendly and great service!

Ja
Review №16

Did not answer the phone or return call in timely manner.

Ja
Review №17

My key wouldn’t come out of the ignition due to pins breaking, they Got the key out within 5 minutes and also had my ignition switch fixed within an hour for less than the Hyundai dealership was going to charge! also gave my drained battery a jump from key being left in acc position too long.. Definitely recommend!

Sa
Review №18

Tom came out and helped get my front door fixed up. Very professional and kind. He did fast, great work. Definitely will be using again if i ever need. I highly recommend!

Ma
Review №19

I was having one of those days where nothing seemed to turn out right. But when I walked into Toms I was greeted with the warmest smile from the nice blonde woman who works there! She was nothing but kind to me and and I left with my keys, and a smile, cant recommend Toms Lock and Key enough!

Aa
Review №20

I was locked out of my car after a 12 hour shift and within 15 minutes of calling, Mr. Stover helped me get back on the road in minutes. I highly recommend using Toms lock and key for a stress free, professional experience. I will be using them again whenever I need them in the future.

Al
Review №21

Great people. They responded to my request quickly and charged a very fair price.

Jo
Review №22

If I could give 10 stars I would! I locked myself out of my husbands truck at Wal-Mart with my 2 month old inside 😔 my husband called Toms and Mr. Stover was there within 10 minutes of him calling! He worked quickly and carefully and he was very concerned about my son when he didnt have to be. If we ever need a locksmith again we wont go anywhere else!

Cl
Review №23

This was the worst experience I’ve ever had over the phone with somebody. Maybe if they would have been a little more respectful I would of used them but all they did was keep changing the price every time I called and continued to get an attitude for no reason. Definitely do not recommend them.

Ma
Review №24

Thanks so much Tom’s for coming to our rescue. After the Redwolf game, we discovered that the only existing key to my boyfriends truck was gone. Lost in tailgate city, we think. The gentleman from Tom’s quickly took our information and brought a new working key to us within about 30 minutes. I hope I don’t get in that situation again, but if so, I’ll be calling them again. I recommend you do too. Fast, friendly, professional service!

Mo
Review №25

I want to give a big thanks to STOVER ❤️He was so nice an seems like a great personHe came out an helped me an didn’t have no problemOf getting the work done with in minutes..Thank you so much 😊

Sy
Review №26

Tom came out with a quickness and got me in my house. He determined it was a faulty lock and had it replaced in no time. Very professional! So proud I called Tom’s Lock and Key!

Lo
Review №27

My girlfriend locked her keys in her trunk at the park. We called Tom’s Lock & Key and they arrived right to the correct pavilion in about 10-15 minutes. They were very friendly and it only took a few minutes to get it opened! Pretty reasonably priced as well. Would recommend.Also, I think you should deck the van out and ride in style 😎

Sh
Review №28

Absolutely professional and awesome service. Brian S. showed up promptly and had the door unlocked quickly. Very friendly and reasonably priced as well! I definitely recommend and will use again in the future if this type of service is needed!

Li
Review №29

All my locks were punched in on my car. The cheapest quote I could get from an auto repair was $400. Tom & Jason got the job done for half the price, and in half the time. I feel so lucky to have found them! Jason had to rip my doors apart because the handle was broken too. They got the parts overnight & fixed it promptly the next morning. These guys are awesome!Dont forget to say Hi to the sweetest guard dogs Ive ever met! They stay behind the counter, but theyll jump up for you to pet them. They love playing with their tennis balls... say give, throw the ball and the games begin!

Jo
Review №30

Quick and reasonable prices

Jo
Review №31

My son locked his keys in his car at 7:00 at night. I called and he was at the house within a half hour and was done in just a few minutes. It cost 45 dollars which tome was cheap being that time of day and the fact he had to drive there. Thanks Tom! I definitely recommend your services !

Ca
Review №32

Was having a really rough day and got locked out of my car at the hospital. Rough time in my family with my dad being very ill, not only did he come quickly but he cut me a huge break! Thank you so much for reminding me that there are still good people and good deeds to be done! I will recommend to anyone anytime! Thanks so much for being so helpful and understanding!

Jo
Review №33

Best and Cheapest Locksmith in town! Quick and Efficient as well as good conversation while they’re unlocking your car. The guy who unlocked my car was Ed and I would ask for him again. Thanks for the service!

Cu
Review №34

Got locked out of the house.. called toms lock and key to get us in!! Then my father came and got us in the house so I called them back and said if he was close I’ll give him $10 in gas for his drive and he respectfully decline!!! Great people thank you so much guys!!

an
Review №35

I locked my keys in the car by accident but they came right away to help me and were so nice even though they were technically closed! It only cost $40 so it was very reasonable!!

87
Review №36

Shover came and unlocked my truck after a 4th Of July mishap he was very professional and fast .. I would DEFINITELY refer them to everyone...

Am
Review №37

He was absolutely amazing! Quick service! Low price! Would call again if I have another mishap of locking my keys in my car, lol. Thank you again!

Sh
Review №38

I had lost my keys and called Toms Lock & Key. After the door refused to open, Tom came and helped me out. For a wonderful price, he was patient and did exactly what was needed to fix my lock. I would highly recommend their services to anyone with a key/ lock problem. I will surely go there again when needed.

De
Review №39

Fast, professional and super friendly. This company arrived 15 minutes after a phone call to unlock my car door. Very reasonable pricing as well!! Thanks!!!!

Jo
Review №40

I’ve used Toms for an apartment complex I manage and for our offices as well. Each time our needs are met quickly and professionally. Their pricing is reasonable and the staff is great!

De
Review №41

They came to fix my truck keys on there day off. I have used them before and never had any issues. Awesome service.

Da
Review №42

(This is Wanda Carpenter, posting through my sons account.) My friend and I were stranded at Wal Mart, having locked my keys in my car and Ed saved the day! He was prompt, humorous and cheap! I was definitely satisfied with the service!

Gi
Review №43

He was incredibly quick to show up when we got locked out and the process was super quick. It was also a lot cheaper than I thought it would be. Very impressed.

Ja
Review №44

Good people too deal with. Had a car that was a little difficult to program 370z. Got it done! Would recommend

Da
Review №45

Locked my keys inside my car while trying to be a good boyfriend and deliver some tropical smoothies to my fiancé’s work.low and behold I left my dang keys sitting in my car.Called two locksmiths before calling toms, and was out on hold for minutes, toms thankfully answered right away and sent ED over to handle my mess up.ED was quick, efficient, made it to my car in about 10 minutes while also handling ANOTHER call.Now harm was done to my vehicle, ED only took about 3 minutes to work and got me back in my car and on my way home in no time!The fee was moderate-low, but definitely worth the quality and service that this business provides. I highly recommend them if you live in the Jonesboro area!

De
Review №46

The guys did a great job helping us get in our car today after the key fob battery died. They arrived very quickly and we were in our car in a matter of minutes!! Thanks guys!!!

Ja
Review №47

My girlfriend locked her keys in her car and he was there within 5 minutes, no problems at all! Really nice people! Great service, and great price!

Ju
Review №48

This locksmith took TWO HOURS to reach my fiancé who was locked out of his vehicle in Harrisburg. I called initially at 8:48 and it sounded great. The guys call him and let him know “they’ll be there.” No time frame, absolutely nothing. My fiancé calls back at 10:00, they still haven’t made it. So I call the receptionist & she informs me that they were on another call, which would’ve been great to know because I could’ve called a different locksmith. It is now 10:45 and they claim they are leaving Jonesboro. My fiancé would not let me call and cancel so that I could get a quicker, much more professional place dispatched out because he’s a nice guy. Had it been me, no I wouldn’t have waited 2 hours. I absolutely refuse to use this company again and recommend that others call any of the number of locksmiths in Jonesboro other than this one! They have absolutely no regard for other people’s time much less their professionalism.

Mo
Review №49

I love this business so much I called Mr. Ed early round 6 and he has amazing customer service. I broke my key in the ignition and they fix that. I would recommend them to anybody they are awesome and they is not very pricey either I really enjoyed my time doing business with them

Cu
Review №50

Toms lock and key helped me when I locked my keys in my truck. Fast answering and got there within 10 minutes. Highly satisfied

Ki
Review №51

Absolutely a life saver! I locked me and my 1year old daughter out of our apartment and as soon as Toms lock & key answered the phone their first concern was making it to us to get me and my daughter out of the cold. If youre ever locked out call them I highly recommend this company the service is great and the price is very reasonable.. Thank you

Ch
Review №52

I just locked myself out my car, keys and phone laying in the seat. I had already hit the push start so the car was running. 🤦🏾‍♀️ Accidentally hit the lock button instead of the trunk button. Just so happen the neighbor knew of this key company.Mr Tom came within min. Very fast and very friendly. Hopefully I want need u again, but if I do u will for sure get my business . Thanks again

Ja
Review №53

Got locked out of my apartment, I called toms lock and key and they were there probably 5 minutes later. Took probably 30 seconds for the guy to unlock my door. Great service!

Pe
Review №54

My boyfriend lost the key to his chastity belt while he was wearing it, hes so silly. We tried to unlock it with a safety pin, but after several hours we were unsuccessful. We called Tom, and he was able to unlock my boyfriends chastity belt with his lock pick and some of our KY jelly. Thanks Tom! You Cutie.

St
Review №55

Stover responded quickly to a Paragould call. No one in Paragould was available to assist. Breaker through on garage door and was locked out of my house. He was very professional and did a great job

Ma
Review №56

We absolutely love Toms lock and key we called them they there here within 30 minutes and did a wonderful job we recommend them to anybody.

Te
Review №57

Locked my keys in the car on my lunch break. I only get 30 mins. Called and he was there quick and I got back to work on time. Thanks so much!

Da
Review №58

My daughter called me around 12:30am and said shed lost her keys & was stuck at work but had a spare key in her car. Im in South Dakota! I called Toms Lock & Key. I woke him up (sorry) and explained the situation. I gave him my card number over the phone and paid him up front. His price for having to go rescue someone at almost 1am was rediculously cheap (in my opinion anyway.) I called my daughter and told her that a locksmith was on the way. We talked a bit and she says OK hes here. Im like whaaaa? He was the in less than 10 minutes. Literally 20 minutes after being woken up, at almost 1am, he arrived at my daughters car. Thats crazy!! Thank you, sir. Ill never forget that. Youre the gold standard for locksmiths everywhere.

Mi
Review №59

I highly recommend Toms lock and key! I have had to call them twice for locking my keys in my car at work, both times they were there exactly when I needed them to be. They are always very friendly and provide excellent service!

Co
Review №60

Hands down, the best locksmith service that I have ever used. Not only do they have the best prices in town but they are very friendly and had me laughing and cracking up the whole time they were unlocking my car for me....did I mention it was 4 in the morning and they showed up just a few minutes after I called...great group of guys!!!THANK YOU TOMS LOCK AND KEY!!!😘

Sh
Review №61

It’s Shay! Great Service. Didn’t Have To Wait Long For Him To Arrive And Didn’t Take Long To Get The Job Done At All. I Was Over All Satisfied!

As
Review №62

Highly recommended! I called on a Sunday because I had locked my only set of keys in my trunk. He was at my home within 15 minutes and had the doors open within 5!

bh
Review №63

Had a very bad experience! He is one of the mean business guy i ever came across in my whole life! He refused to give me a refund for a manually made car key which does not work! I had to get the spare key shipped from Dallas to use my car and this made me loose my work for 3 days! I ended up paying $32.55 for a defective key made by them. Once i got my car key i drove up to the store and asked them a refund and with an angry voice he said I WILL FIX THE KEY OR LET YOU WALK AWAY! I WILL NOT GIVE YOU ANY REFUND! YOU DECIDE. Since i had no other option i said okay to fix the key and ended up having 3 keys for my car which is useless to me! I would never do business with you guys nor encourage anybody doing so! Youve lost a potential customer!! THANK YOU FOR RUINING MY ENTIRE WEEK!

Lo
Review №64

Own a Mattress Store key was lost they came in less than an hour at 10 pm at night and had us all secure again. Thank you Tom and your other employee. Awesome Job.

Pa
Review №65

I locked my keys in my truck, called them, and they arrived within 10 minutes. Had my truck unlocked under 2 minutes and at very good price! I would highly recommend them to anyone. Great service!

Ki
Review №66

This guy is not a good locksmith & never shows up when he says he will or at all & also I seen he has had multiple DWI/DUI 6 to be exact & has already been to prison twice over them & still continues to drive the street all the way up until his recent arrest a month ago & does not need to be on the roads where our families & children are.

Za
Review №67

Called about getting the door to my shop unlocked Friday afternoon, and the guy that answered was rude and abrasive. He certainly made it sound like I was wasting his time. He told me he was in Paragould (Im in Jonesboro), and hed give me a call back when he was in town (he never did). Ended up calling J & J Mobile Locksmith, who were courteous, quick, and affordable. Wouldnt recommend this business to anyone looking for friendly or timely service.

Je
Review №68

I just want to say that Stover showed up in 5 min! No kidding. I called because I had locked the keys in a uhaul truck and he came and had it done within 15 min of the initial call!!Thank you Stover!!

#m
Review №69

Very nice people great service and fast work they helped us out tremendously

Ka
Review №70

HORRIBLE SERVICE I WILL NEVER GO BACK AND I WILL NEVER RECOMMEND! Toms lock and key made me a key for $75 it didn’t work. Called them and asked for a refund the person said we will give you another key and if that one don’t work then you can have a refund. So they made me another key and that one didn’t work! I demanded a refund like I was told and he refused to give me one! Also I now have to get my car towed from passed Manila to get it to my house so he can make sure the key don’t work and then make me another key! He said he would go to Manila but my luck with this horrible service he is gonna want a service charge! HORRIBLE SERVICE!!!! SUPER RUDE PEOPLE!!!!!!After all of that today he finally came to my house and fixed it! Thank you so much! Just wish I didn’t have to go through all of this!

Jo
Review №71

Tom is the man! He came to my house on New Years Day and made me a key for my car on the spot! He is the only locksmith I will ever call from here on out! Wonderful experience!

Ta
Review №72

Just great service! Talking to you, making you laugh while doing his job. They came quick as ever! Nice gentlemen. So bless for this company. You dont get that most often

Za
Review №73

These are the people to call! Had a great experience. Super fast, super friendly. They had me on my way in no time. Really great people!

Pa
Review №74

Ive had to call upon them several times. I have to say that are absolutely the best in my book. They are quick to get to you when you need them and above all else they are very polite and friendly.

Ga
Review №75

Quick and efficient! Great customer service and competitive pricing. Would use again if needed!

Co
Review №76

So fast!!! I just has them out to unlock my truck. Took them just a second to get to me in this heat and was super friendly!!! Thank u guys so much!!!

Sa
Review №77

Amazing service. I was locked out of my house and he was able to cut a new key for me just using a picture, and he was able to do it at my house!

Br
Review №78

Service was amazing! Made us smile and laugh in a time of trouble! Got to us and in our saturn in under 30 minutes for a great price. 11/10 would call again. :)

Em
Review №79

Tom came to my rescue when I locked my keys in my car while pumping gas on my lunch break. He was very fast, very skilled, and very reasonably priced. He went above and beyond to help me out that day and was a kind and compasssionate person when I was way down in the dumps. I will never use or recommend anyone else in this area for locksmith needs. P.s. He was so fast I even made it back to work on time!

J
Review №80

It really is nice to have Toms Lock and Key to call on to save the day!! Thank you Toms Lock and Key & Ed for rescuing my son and me at Walmart today!! I dont know what wed have done without yall!!

He
Review №81

Locked my keys in my truck on a Saturday morning and called these guys and he came right over! Truck unlocked within a min or two and keys back in my hand. Great service and great people!!

Ha
Review №82

I called at 3:08 pm, he told me it would be 20 minutes. 30 minutes go by, nothing. Then forty, and still nothing. I tried calling back twice to make sure he had the right address or number, something. Both times it rang once and went straight to voicemail. Finally I’m able to borrow someone else’s phone and call my Mom. She shows up and calls the same number and he answered almost immediately! Tells her some cock and bull story and then says he’s half way to Trumann! Completely left me in the cold, didn’t bother to call saying he wouldn’t make it, just ditched out on this job for another. So, we call Jonesboro Lock and Key, they showed up in less than 15 minutes and took less than 5 to get me back in my car. Toms Lock and Key has lost my business, and I won’t be returning and it’s a damn shame because I use you guys all the time. You’re by my house, and I lock my keys in the car all time.

Na
Review №83

He was fast and friendly! Everyone else I spoke to either gave me bad news or wasnt very confident in what they could do to help me. He told ne exactly what he would charge over the phone and that is exactly what I paid. I was so thankful

al
Review №84

I highly recommend them we tried almost everything called them they came out very quick and were very friendly and did a great job

Jo
Review №85

Ed from Toms showed up in a matter of minutes and took him about 30 seconds and had me back in my truck great price great service really nice guy

Mo
Review №86

Was late in the night locked keys in the car after dinner with our 2year old son came in a timely manner very friendly will call if this ever happens again thanks so much! -Chris and Morgan

Ky
Review №87

Very fast very polite! Huge help coming to my store to get my keys out of my car. THANK YOU SO MUCH!

Je
Review №88

Amazing people. Will definitely use them again if I ever lock my self out of my car again.

Gf
Review №89

I was locked out of my car at the mall and they showed up in a very timely manner. They did a great job unlocking my car no damage at all. Very professional service.

El
Review №90

Great service. I locked myself out of my car around 5:40 am. He came right over and had me in my car ready to go before 6:00. He was a real life saver.

Je
Review №91

Great guy!!! Did a wonderful job and was very reasonable. I use him for all my locksmith needs.

Di
Review №92

My boyfriend left they keys on the truck we call toms lock & key . Great services and very fast to open the truck thank you

Ab
Review №93

Spent 2 hours trying to do it myself, but he got it done within a minute! Prompt, polite service!

Ch
Review №94

They got to my house super quick!! And unlocked my vehicle just as fast! These guys are amazing

St
Review №95

Best locksmith in town. Gets to the jobs fast and gets it done in a timely manner!Great prices and friendly !

Sh
Review №96

My fiancé was at walmart, in my car, getting a new battery for his vehicle that had stopped running a few days before. With our luck, he accidentally locked my keys in the car trying to put the battery for his car in my trunk! I told him to call Toms and he did....they showed up within 5 minutes and had the problem solved even faster! They are the absolute best around town and have the best prices. Thank you all so much for helping us today!

Le
Review №97

This is the place to go for any lock or key needs! I had bought a chip programmable key from Tom about 6 months ago [at less than half the price of everyone else, I might add!] and I thought I had done what was needed to make the key work to start my car, but apparently I didnt. I went out of town the next day, and then just kind of forgot about it. Over 6 months later I happened to be back in the shop for something else, and remembering my key, asked about it. Tom took it to my car, worked for just a couple of minutes, and now my key works perfectly! What impressed me the most was, before I left, Tom told me, now if you have any more problems with this key, bring it back and well get you a new one. After 6 months he was not obligated to do anything, but he went above and beyond to fix the problem. Hes got my business from now on!

Gr
Review №98

Tom is the best in jonesboro he came out the waffle house on parker road in unlock my car quick fast and a hurry and for a very reasonable price....call tom

Ty
Review №99

Best locksmith ever lost my keys in the river 100 miles away and he was the only one to work with us and get us home very understanding and checked with us later to make sure we were still up and running.

Cr
Review №100

Best service in townQuick and friendly people got it done on my 15 min break

Information
38 Photos
100 Comments
4.6 Rating
  • Address:121 E Strawn Ave, Jonesboro, AR 72401, United States
  • Site:http://locksmithjonesboroar.com/
  • Phone:+1 870-972-1450
Categories
  • Auto repair shop
  • Locksmith
  • Emergency locksmith service
  • Key duplication service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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