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Appliance 911
341 County Road 402, Jonesboro, AR 72404, United States
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Appliance 911

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Review №1

Tony and his crew are the best. Incredibly responsive and keeps the customer up to date on arrival time for service. They genuinely care about customer satisfaction and interact personally and professionally with the customer. I can not recommend enough. Im glad we have an honest, courteous appliance repair service in Jonesboro. Thanks Tony.

Ad
Review №2

Super professional. From the initial phone call until they completed the service. Reasonbly priced and timely. Thankfully mine was a quick fix but he seemed very knowledgeable in general about washer/dryer repairs. Will definitely use them again if needed.

Sh
Review №3

I found this business on Google & the great reviews influenced my decision to call them. Communication was awesome! The technician was on time, friendly, & helpful. The price was affordable. 30 day warranty on the work if any problems arise. I will for sure call them again if I need any repairs in the future. Great business!

Di
Review №4

Tony was amazing!! The whole experience was great and it began with the process of scheduling the appointment all the way through the repair. Appliance 911 was punctual, friendly, and super knowledgeable. I can’t express how pleased I was with their customer service and the repairs they performed. I have found my forever repair company.

De
Review №5

These guys know what they are doing. An do it well. I would have them back again if ever I need a repair done, they are awsome, Thanks again. John Walls Paragould, ar

DO
Review №6

Extremely good people. Knowledgeable about what they are doing .reasonable pricing.I have used them twice before and I will call them again.

Da
Review №7

They were on time, pleasant to talk to, fixed my dryer, explained what happened and I was very pleased . I’d recommend to anyone .

Ro
Review №8

Found Appliance 911 thru a friends recommendation. Called them yesterday when there was a problem with my ice maker. They came out the same day, found the problem and ordered the part needed for repair. Texted this morning that they had the part, came over and replaced it in a matter of minutes. Very professional and knowledgeable. Ill definitely use them again.

Br
Review №9

I appreciate that we were able to make all arrangements for my dryer repair via text messages or online, no phone calls. My way of communicating. They showed up on time, they had what they needed to fix my dryer and they were quite professional. I appreciate the fact that they showed concern about COVID-19. Thank you.

Jo
Review №10

Appliance 911 has answered 3 manufacturer/home warranty service claims for me, each for unrelated issues. Each time they were courteous, professional, efficient and informative. I would definitely use them again.

Ve
Review №11

Awesome and professional! Friendly, knowledgeable,and informative. They went above and beyond. Will definitely use them again if needed.

Ka
Review №12

Appliance 911 repaired the ice maker on our Whirlpool freezer. We appreciated the responsive communication they provided and when he was delayed for the appointment by a few minutes, he called to let us know. They provide professional service at a reasonable price. Highly recommended!

La
Review №13

Great customer service and very friendly repair people!!

As
Review №14

These guys are amazing. The best communication Ive ever had with a repair service. Automated texts to confirm appointments, let me know when parts were ordered and when they arrived.Oh and you know how repair services will give you giant windows of time and still somehow be late? Not them. Gave a two hour window and were ALWAYS there right at the beginning of the window. Just awesome.

Ri
Review №15

Courteous and knowledgeable. These guys are good. They fixed my dryer and answered all my questions. Iam a satisfied customer$

Ro
Review №16

Tony and his company are absolute professionals they are very trustworthy and they take their job quite serious. He was early he was very communicative of what was wrong and what they could do to fix it he was very appreciative to have our business. I will never use any other appliance repair company other than Tony’s they do an amazing job.

So
Review №17

The technicians at Appliance 911 are great!!! They are extremely professional (and they do not talk down to women). They arrive on time and my appliance is actually fixed when they leave. They don’t leave a mess all over their work area.What I really like about these technicians is their professionalism. They are professional to everyone. Not all repairmen will treat women with professionalism.They just repaired my Samsung side by side Refrigerator and freezer. They had the freezer side fixed in no time at all.Ladies- call this business to fix your appliances.

Ch
Review №18

Call 911 Appliances when you need repairs. Tony, Andrew, and “Pops” are professional, knowledgeable, quick, and courteous. They explain the problem and solution. I have had 3 occasions for their services through American Home Shield and have had excellent results.

Je
Review №19

Great repair guy!!! Friendly and knowledgeable. Showed me stuff about my washer I had no idea about. Will use him again.

To
Review №20

We have used them several times over the years and always pleased with the experience. Very professional. Highly recommend.

Su
Review №21

Fantastic communication and easy to work with.

Ti
Review №22

Very responsive and friendly. Tony was awesome on the phone and Andrew made very short work of a pump replacement. Very professional and knew what he was doing. I will always refer anyone needing service to Appliance 911.

Ju
Review №23

First time to use Appliance 911, but definitely not the last! They were polite, friendly, and took adequate time to diagnose the problem. In the same week, they made the initial call, ordered and installed the faulty part, and my refrigerator is working once again. Their work is guaranteed for 30 days, and the price was reasonable. 5 stars!

Da
Review №24

Tony and the crew came out and changed my dryer cord. They were extremely courteous, knowledgeable, and got the job done in a timely manner. I was able to get same day service. This household is running smoothly again. Thanks Guys😊

Pa
Review №25

Very reliable, got parts in when promised, very neat and fast...

Br
Review №26

Extremely knowledgeable and friendly staff! The entire process was super easy from convenient appointment set up to the arrival of the knowledgeable service technicians. When any household appliance malfunctions it is extremely disruptive to day to day life! Thanks for repairing my appliance quick and for a great price!!

Ad
Review №27

Great staff, friendly, knowledgeable, and most of all know how to get the job done. 911 Appliance is where all my appliances will be getting service and yours should too. Keep up the good work guys .

an
Review №28

My refrigerator was not cooling properly this morning and I had just bought a bill of groceries and I did not know what to do. I called this company and they were so prompt they came out and it was something so simple. it was only that my refrigerator was in demo mode the buttons got pushed on the front of the refrigerator. It was not a compressor or anything serious, these gentlemen were very professional about what they do and so very knowledgeable. I am so thankful for their timely response service.

Jo
Review №29

Got references from a friend and was not disappointed. Excellent communication, fast service, and reasonably priced. Could not ask for a better experience and will tell all my friends about them.

Vi
Review №30

They worked us in the next day and were very knowledgeable and fast. The guys were very professional and got our dryer working quickly. Will definitely use again.

A
Review №31

5 stars are NOT enough! These Gentlemen rock!!!! I was very SATISFIED with their services💯! I recomend Appliance 911 to anybody who desires an honest to goodness service along with top notch quality!!!👍🧰

TA
Review №32

Andrew was very professional and went out of his way to fix an extra issue with my dryer. I am very pleased and will recommend this company to anyone.

KJ
Review №33

They have taken care of our appliance warranty claims. Once when another provider made 3 trips. Oven still wasn’t fixed. They saw the issue AND fixed it on their first visit. Love their texting and communication. Great company.

Da
Review №34

They came out and repaired our dishwasher. It works great now. No issues. I would recommend them to anyone.

Ed
Review №35

Great group of guys. Fast, friendly service.

Br
Review №36

Washer fixed. Priced fair. Service friendly. Satisfied customer.

Hu
Review №37

They were very fast and professional will use again

Tr
Review №38

Great Service. Very informative about the issue and how they are going to fix.

Ri
Review №39

These guys have worked at my house a few times now. Also have worked for my Dad. Very professional and friendly. I would not use anyone else.

Al
Review №40

Seems to value repeat service. Good treatment

Information
3 Photos
40 Comments
5 Rating
  • Address:341 County Road 402, Jonesboro, AR 72404, United States
  • Site:https://appliance911.repair/
  • Phone:+1 870-277-2827
Categories
  • Appliance repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Health and safety
  • Staff wear masks:Yes
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