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Hilltop Tire Service
8277 Birchwood Ct, Johnston, IA 50131, United States
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Hilltop Tire Service

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Da
Review №1

Went to Hilltop tire for check engine light. A thorough diagnostic check was done. A new transmission is needed. Chris was upfront and honest in needs of the car. While putting transmission in, minor parts were added as necessary. Very impressed with the Thoroughness and dedication that were taken to service my vehicle. Chris was fantastic to work with, so even though news was not good, the experience with Hilltop was pleasant. If you are looking for a car maintenance place, I highly recommend.

T
Review №2

Always a great experience here - they go above and beyond every time! Fast service, reasonable prices, honest opinions. Highly recommend!

Bo
Review №3

Staff and management were great. I remember the company from when they were smaller and used the family name. Ive had trouble finding a place that would work on motor homes tires, but they acted like it was no big deal. Now three locations here.

Ta
Review №4

Wish I could give them 10 stars!!! These guys are great! Fast, affordable service, and very trustworthy!! Thanks Hilltop!

Ri
Review №5

Great service, good prices. Friendly staff.

To
Review №6

The crew at Hilltop responded expeditiously and resolutely to the jumping spark plug failure of the Triton engine of my beloved 2004 Mercury Grand Marquis.Thanks to the guys, I was soon on the road again to the Rocky Mountain Front to commune with grizzly bears 🐻 coming out of their winter torpor.All it took was an earful of rhythmic popping from the engine compartment for the chief mechanic to diagnose the problem.Then he made a quick run to a busy parts supplier, picked up the infamous Triton kit, and returned to the Hilltop garage to complete the repair.Im now carousing with griz in large part because my cross-country expedition didnt end abruptly in Des Moines, Iowa.Thanks, guys. A toast to your dedication.

Ja
Review №7

Great experience, friendly helpful staff, easy to work with and get scheduling. Great shop, great guys!

Br
Review №8

The team at Hilltop Tire Service is very helpful and friendly. They are experts in the industry and honest. They do great work and care about their customers. I’ve suggested them to friends and coworkers and highly recommend!

Ro
Review №9

Chris helped me get the wheels and tires I was looking for and gave me the stance I wanted on my truck. Very good crew, and explained everything throughout the process. They also had me stop back in to re torque everything. They have won me over, great bunch of guys.

To
Review №10

These guys are great! I was having some speed wobble issue with my excursion, they found my wheels were very bad and tires weren’t balanced. I ordered new wheels and as soon as they get here I will be right back at Hilltop for them to swap tires and mount my new wheels.

RM
Review №11

Good experience! We ended up with a screw in our tire and they were able to patch and get us on our way quickly - and at the end of the day on a Friday.

Sa
Review №12

Top notch! Totally went above and beyond to help us get back on the road to Michigan. Got our truck and camper tires done so we could make it home. Highly recommended. Dog friendly too ;)

Ra
Review №13

Nice people. Clean parking, Profichanal.

A.
Review №14

Comin in hot to talk to Mot.

Jo
Review №15

These Guys are Great! Chris and his team always treat me as if I was their only customer. This is a family owned business and you can tell.

Da
Review №16

My son got a flat tire. The lug nuts were stripped so we werent able to change it. We had AAA tow his car to Hilltop Johnston at our request on a Sunday. Mot called first thing on Monday. 2 new tires and lugs taken car of by early afternoon.

Bi
Review №17

Top notch products and service.

Je
Review №18

Clean, efficient, Honest, Quality and Reliable Tire Service. Preformed Above Expectations.

Ed
Review №19

Fit me in when they were extremely busy. Greatly appreciated. Will do more future buisness.

Pe
Review №20

Great service! Nic is a great technician!

Ja
Review №21

Very friendly staff and very reasonable prices. I never feel like they are trying to up sell me like many auto places do, they only mention something if it is a true concern that I should fix. Highly recommend.

Su
Review №22

Hilltop Tire Service is top-notch when it comes to alignments and everything about brakes/tires. They did an outstanding job with my father’s car. They were very courteous to us on our visit, and were absolutely up front with costs and estimates for future work. I would highly recommend them for all your auto alignment/tire needs!

Ar
Review №23

These guys are awesome got our 04 Honda odyssey in on June 18th 2020 and let us use a loaner car which I must say is amazing me and my wife are thankful for honest and very friendly people.

Ch
Review №24

Great location and customer service. They took care of a nail in my tire and oil change on the same visit. This was during the week of Thanksgiving. They were busy and the phone never stopped ringing with request for service. Each interaction with a customer was very professional and treated as family.

Ri
Review №25

Great People at Hilltop. Service and attention to details are tops. I will always use them for our service needs on all of our vehicles. I really appreciate the way they look out for our safety and take care of us.

Er
Review №26

This morning when I walked into my garage, I noticed one of my tires was flat- great start to the morning. I called 5 different local businesses in hopes it would be a quick fix. Each business told me that they could not fit me in and they were booked solid. Pretty disappointment as its hard to believe none of them could fit in an extra 20-25 minutes to fix the tire. Anyway, I called Hilltop in Johnston and they fit me in right away. I could tell they were also very booked but I got there and within 30 minutes my tire was fixed and all was good! Thank you Hilltop for your amazing customer service. I will absolutely return for future service. Thank you thank you!

Va
Review №27

You guys are Rockstars! I’m so happy we brought our car to you! Not only are y’all friendly and courteous but you are knowledgeable and on point! I’ve had so many problems with other mechanics and just relieved I’ve finally found a place worth my business! Thank you for all you do and have done. We will be returning for all other future needs

Bl
Review №28

I work for Kohles & Bach Heating & Cooling. We bring our trucks here whenever we have a problem. These guys do great work and always get us back on the road quickly. Thank you for all you do Hilltop!!!

Er
Review №29

Theyre one of the best tire shops in the area.

Ra
Review №30

Friendly professional team - prompt efficient service! Very satisfied with my experience having my oil changed & car aligned- will recommend to others!

Ti
Review №31

Top notch shop! Brought my truck in for tires and these guys not only had the best price in town, but also were very accommodating with my schedule and able to get me back on the road quickly. I have since gone back for several other repairs, including some challenging ones, and consistently found the same high level service and workmanship. These guys have definitely earned my business and recommendation.

Ro
Review №32

They were super friendly to me and my child, and very helpful with my concerns for my tire.

An
Review №33

Staff is very helpful and very detailed in their vehicle check and listing all things that will be needed to work on.

Ol
Review №34

Great customer service, great people. all the staffs are professionals and flexible.

An
Review №35

Been going here for years and the staff has always been knowledgable and friendly

Ch
Review №36

Friendly and knowledge staff. Tell you what you need or dont need. Prices are very reasonable. I go there for all my vehicle needs.

Ma
Review №37

The entire staff is trustworthy, knowledge, experienced. Also, they are very fair in price, the service is always top notch and quick. I take all of my vehicles here, trailers, etc, along with buying all of my lawn mower tires from them. I recommend Hilltop to everyone who asks where to take their vehicle for service.

Jo
Review №38

We were traveling home and realized we desperately needed new brakes so we stopped for the night and looked for a mechanic the next morning. I brought our van in at 7:00 and they had us on the road by 10:00. Nice guys and a fair price.

Ju
Review №39

We were traveling across the country, had an emergency situation where Mot and his team had us up and running in less than a half of an hour. They were exceptionally friendly and and extremely knowledgeable! Thank you for saving Us!

Mi
Review №40

Thanks guys for tightening those lugs for me in January! My car had studded snows and going down the interstate I realized something was wrong, babied it here, and these gentlemen helped me out! They fixed it fast and I was able to go back to work in no time! 😀😁🚗🚘🚙🚥🛵

Ji
Review №41

These guys are the most honest mechanic we have found in several years. They are thorough as well. The are trustworthy, and very reasonably priced.

Ja
Review №42

The staff was helpful and friendly. We got our tires at a reasonable price and they were installed quickly.

He
Review №43

Super fast and super professional! Fixed my leaking tire in less than 20 min. Highly recommend!

Br
Review №44

Paid for an alignment that wasnt performed so they essentially stole my money from me. Also caught the service advisor cracking jokes about me after he thought I had left but just happened to be behind the divider. Will NEVER take a vehicle here again or recommend this place to anyone

Pa
Review №45

The Hilltop guys are the best! Quick, professional, polite and courteous.

K
Review №46

Visiting in town, lost my brake controller, i was able to get in next day....Very helpful and friendly staff.

Jo
Review №47

They had a tire for my zero turm mower that no one else had in stock. Was in their store for less than ten minutes before they had the tire on my rim inflated with a new stem. Great service!

Mi
Review №48

We started at Bob Brown for service and inspections and received a rather large estimate. We then took our vehicle to Hilltop as we bought our tires there and were blown away at the honesty and customer service they presented us. This is how getting a car serviced should be. We will now be taking our vehicle here for oil changes and all minor service calls.

Do
Review №49

I like the way they do business theyre honest upfront and well worth going there.

St
Review №50

Very friendly people. Willing to work me right in for a tire repair.

Ri
Review №51

By far one of the most if not the most reputable auto service center in central Iowa. Have known the Holt family for over 45 years and they have never disappointed.

Ru
Review №52

Very friendly and knowledgeable staff.

Le
Review №53

Place is dope, Mot, Chris, and Wes are all honest guys, cool to talk to, very personable. Work is done right, Id argue dealership quality for non-dealership prices.

Jo
Review №54

Competitive prices fast friendly service

Ma
Review №55

Top notch work, great knowledge on all the products and services they provide.

Ju
Review №56

Their service was very good and fast too, I impressed and would certainly not hesitate to refer people who need tires and associated services.

Bi
Review №57

Chris and the guys are great and they do pretty good work too

Ch
Review №58

Honest and reliable

Sy
Review №59

Great customer service great place to go!!

Li
Review №60

It was fast friendly service i arrived at 7am was done and fixed up by 745am it was a great experience and i was charged very reasonable and fair prices thank you hilltop

St
Review №61

Awesome service, comfortable to wait, several local retarants and bars you can walk to if needed

Ke
Review №62

Excellent service with very knowledgeable staff. I would highly recommend this place!

An
Review №63

Allways have been fast and friendly service at a great price

Am
Review №64

These guys assisted me at closing time on a Friday. They went out of their way to help and made me feel welcome and confident with the service I was receiving. I cant thank them enough....

Ro
Review №65

Quick tire repair and all your trailer needs.

Da
Review №66

Unfortunately sometimes automotive repair is a gamble. Taking my Acura TL to this facility cost me an entire day of headache. After charging 245$ to mount, balance and align all 4 wheels. I get on the road and the car is pulling to the left so hard its dangerous. I asked to see how this shop was performing their 135$ alignments. NO JOKE this guy is spray painting lines on my brand new bf Goodrich tires and using a tape measure to align my car. After getting my money back for the alignment. I leave and the TPMS system on my car stops working. I return once again, this time they argue up and down that the sensor error isnt their fault. All 4 wheels sensors worked PRIOR to bringing it to ther location. The technician didnt note that the system was broken. They ended up fixing the TPMS sensor. But he failed to BALANCE the tire after he replaced the sensor.Update November 2019, the tpms sensor they installed after damaging my OEM sensor, ended up dying. The battery died within 12 months. Now, I have to pay 50$ out of my pocket to REPLACE the junk aftermarket unit they installed. Bunch of ASE clowns that dont even know how to mount tires without breaking the valve off TPMS sensors, then blatantly lying to your face that they did no such thing.PSA: dont bother going to this location. They will use your lack of automotive knowledge to swindle you into work they have absolutely no idea how to perform. Save your time,money, and mental energy and STEER CLEAR!

Ni
Review №67

Very reasonably priced and AMAZING service - Would give 10 stars if I could!

Jo
Review №68

Honesty, good mechanics. Best I have ever experienced.

ge
Review №69

Great customer service and fast service. Thanks guys!

Jo
Review №70

Always great service! Honest and fair pricing.

Be
Review №71

Great service, doesnt try to upsell unnecessary repairs

Br
Review №72

Thank you to Hilltop Tire for getting me right in and and fixing my tire during my half hour lunch!

Ni
Review №73

Very knowledgeable and you can tell they care about you. I cant speak for their service yet, but it would have to be on par or better.

Jo
Review №74

Great experience with Hilltop Tire yesterday! thank you for making things right and thinking about the customer first.

ti
Review №75

Great customer service

Ma
Review №76

Friendly and fast! Had a tire fixed.

Ra
Review №77

Best place to go!!

Za
Review №78

Quality work.

Tj
Review №79

Friendly staff and fast service

Sh
Review №80

Outstanding service!!

Da
Review №81

Didnt return call or an email on estimate on 2 sets of tires on 2 different vehicles

Ke
Review №82

Friendly, helpful, and fast service.

Sc
Review №83

Good service

Mi
Review №84

Only place I will bring my car!

Ki
Review №85

Too high price

Al
Review №86

A+ service

Pe
Review №87

Nice employees

ch
Review №88

Very helpful

Information
22 Photos
88 Comments
4.7 Rating
  • Address:8277 Birchwood Ct, Johnston, IA 50131, United States
  • Site:https://hilltoptireservice.com/locations/johnston.aspx
  • Phone:+1 515-331-9030
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Tire shop
  • Used tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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