Customer service is terrible; I had to practically beg them to send me a contract to get started and then they waited a month to actually get started. Hired them solely because they are local and wanted to give them the business.I will not be going back to them as their customer service was terrible and they did not improve the quality of my lawn which was the only thing I needed.

These people picked my lost dog up yesterday and just dumped her at another location away from home. She is elderly and it says a lot about their character as human beings in general.After talking to the owner, he backed his drivers choice up to just drop my dog off in another neighborhood because it was after hours for the shelter. She had a collar with my address and phone number on it that they could have called in stead but they removed her tag and her collar was still on her leaving her to fend for herself without her ID to help her get home. I wouldnt recommend these people to do work if this is the type of people they are.

This was honestly the biggest waste of time I have ever seen in my life. I called them asking for them to come and give me a estimate and they said it would take them a week to come. A WEEK?!! It has been two weeks and I have still heard nothing from them as they said they would email me. They never showed up for an estimate nor sent me any sort of email. Do not call yourself professionals if you are not prompt and are untrue to your word. Do not go through these guys!!! Might as call themselves awful choice!!!!

Someone from this company just dumped a small dog on Brown St in Johnson City and drove off.. monsters.

I paid them $800 to remove overgrown weeds on a hillside in my backyard. Put down topsoil and plant grass. In stead of grass I just have weeds growing back again. I have contacted them to see if the can make it right. Waiting for response.

We have A Great Choice mulch our property every spring. They always do a great job and the crew is respectful and professional. Highly recommended.

A Great Choice has been doing all our landscaping needs and beyond for 3+ years and we have now hired them to create a custom water feature/water slide by our pool! We will post photos after it’s all done!Our landscaping is nothing short of impeccable and the entire crew is very respectful, responsive, quick and articulate.We will never go anywhere else as A Great Choice is indeed a GREAT choice!

Stay away from this company they are a rip off. I was charged for $86.40 for a fall cleanup, which I had never asked for. I emailed and got no response. I tried calling the office and was told someone would call me back and I got no call. I absolutely will not pay for services I never asked for.

Highly recommended. The guys did a fantastic job and were very polite. We were in awe with the transformation!! We will be using their services every year from now on. Thanks again.

Fantastic customer service and outcomes. Ive used lawn services in the past for many years and A Great Choice is stellar. My lawn has never looked better. The lawn improved significantly in one year. The lawn specialists are knowledgeable and suggest what is needed. They dont over sell. Price is great. The Operations Director responds to questions quickly, accurately and appreciatively. The team values their customers. I highly recommend.

These people have done a great job on the installation and care of our rather sizeable project at 100 West Water Apartments. The entire crew worked diligently and very long hours - one evening until past 10 PM when installing a sod lawn at our complex! Polite, personable and professional.

I called to schedule landscaping service, however, the person who answered the phone was bereft of any customer service skills or manners. I was asking questions and got an attitude and monosyllabic answers, and to top it off she HUNG UP ON ME. What an awful first impression for a company to make.

If I could have put no stars I would have! Contacted this business about an estiment for a huge retaining wall repair . They came out and looked said I would get an email after the weekend 3 weeks later.... nothing. Called and left a message.... no responce. Tried calling no answer and now they wont even pick up my calls.... whatever

They knew the details up front, came and said they would email me an estimate. I called for 2 weeks chasing them, I was then told they do not handle insurance claims, funny since i told them up front what happened and what the plan was...would not waste your time they only waste yours.

First impressions are everything. When an employee comes to your house, pulls up, gets out, and never even turns off the truck. Customer Service 101- guess he has more important things to do. Not a company I want to give my money to. Called back and told them not to bother with the estimate because of the employees actions. They didnt even care or apologize. Wont be forgotten and well make sure to pass this information along to others.

Tried to get a meeting 2x for estimate, no response

We found Great Choice randomly after calling a bunch of local places, and we are so glad we did. We had started a stone step and retaining wall project on our own, and after dozens of hours of work and digging we realized we were out of our league and needed professional help. We also needed it finished fast, as Halloween was only a week away and our property had become a downright dangerous place for trick or treaters to be! We called around, and since our project was already half done and mostly dug, it seemed that nobody else wanted to take over a half completed project, and the ones who were willing to couldnt do it for weeks or months down the road. Not only did Great Choice want to help, but they had guys out and working within days of calling them. The project was completed way faster than we thought it would be and for an amazingly fair price (HALF of even the cheapest quotes we got from other places.)Great Choice not only completed the project exactly how we wanted it to be, but they did it for much less than their competitors and got it done extremely quick. We recommend them to anyone looking to have rock or stone work done (or any landscaping projects). 5 stars!

Was headed down East Maine road today and had one of their vehicles driving aggressively behind me. For several miles he was so close that I couldnt see the top of his windshield or the bumper of his truck in my rearview mirror. If their employees dont have any respect for people they share the road with, I cant imagine them having any respect in the work theyd do on my property.

Awful company to work for. The workers are amazing to work with, the management are just incompetent. The work trucks are bordering the ones at junk yards, theres never enough equipment and the jobs and crews are scattered.

I made a mistake and signed up and prepaid for their Lawn Care service only to find out I already had signed up with another company. They were very gracious and refunded my payment. If I decide to change service provider in the future, they will be on the top of my list.

I will start this review by saying we were the winners of the yard makeover contest June 20, 2017 fromA Great Choice Lawn Care & Landscaping LLC. John Sacco came out to congratulate us on winning the contest. We went over a few items and discussed with him what we wanted to do. John said therewas no problems in what we needed to do. John told us someone would be back in a couple of weekswith some booklets for us to look at. I have never seen or heard from him or his company since that day. My wife messaged and texted him a few times and he just blew her off with excuses. If he wont honor on his contests, he shouldnt have them..Definitely not a Great Choice for US.

Never came to do the work as promised. Glad I never gave this company MONIES up front!To begin my short story: Owner and assistant came to my house. I had to call 2nd and 3rd time to schedule work, as I never heard back. Answer was always next week we will be in the area. Landscape group never called me back. I had estimate for at least $5,000. Be cautious, this company wants MONIES up front too. I understand that the landscape team doesnt get paid at time of work, but zero communications and always No Shows. By the way, I have an excellent credit rating with all work done at this home. I always get many compliments on this house, from people passing by -- walkers and car drivers! Therefore, all readers should know my house is lovely! I just wanted to add finishing touches --new private front walkway, even pavers around my City owned tree! This landscaping group spoke down to me on the phone. If I could give a Minus rating to them, I definitely would.Note that I even called in October 2016 to ask if they didnt want the job....the office assistant took the message as she didnt know about the job. Once again, no response back! What kind of Company would have zero communications with a potential new customer? A Great Choice Lawn Care originally mailed me a formal (final) estimate too! I called and accepted scheduling!! Stay away from them.....dont waste your time.i

The team at A Great Choice is professional and really knows what their doing when it comes to landscaping and yard maintenance. Id recommend them to any of my friends and family without question.

I have seen several examples of their design and workmanship and would have to say they are nothing short of inspiring. I wholeheartedly endorse John and his company: A Great Choice Lawn Care and Landscaping. They are a great choice!!!!

I know there work. Amazing what can be done at the lake!!! Patios, retaining walls, fire pits, inexpensive ways to make the property pop and add value to your home. Melissa Miller

I called several times due to the treatments not working. Talked to the owner John a couple times and he let me know he would be out to look at my concerns. Blew me off both times. Wanted to use a local company, but it felt like I had to fight to do business, not worth it... Maybe all he cares about is his commercial customer base. If that is the case, just say so and let me find someone who wants my business.