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Appalachian Maid Services, LLC
528 W Market St, Johnson City, TN 37604, United States
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Appalachian Maid Services, LLC

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El
Review №1

I have used Appalachian Maid Services for 4 years now, and Ive always been impressed with the quality of their work. Allison is a wonder, getting this place dirt and pet-hair free in record time. It would take me a couple of days to clean what she does in just a few hours. I cannot recommend them highly enough - friendly, professional, and they get the job done!

As
Review №2

I would highly recommended Appalachian Maids!! They do an excellent job down to every last detail - making beds, toilet paper flowers, making a cute arrangement of stuffed animals on the kiddos beds. They always give us a time frame when they will arrive (ex between 12-1pm), which is very helpful for my hubs who works from home so he can try to run errands during that time to stay out of the way. I cannot say enough good things!

Cl
Review №3

We have been using Appalachian Maid Service for a few months. We have been delighted with their service. They are prompt, pleasant, and professional. We have been particularly pleased with their Covid protocols. With an immune compromised person in our home, their diligence in wearing masks and contacting customers prior to each cleaning to ensure there is no Covid exposure in the home allows us to feel safe with Appalachian Maid Service employees in our home.

Ma
Review №4

We started using Appalachian Maid Services in the spring and are so glad we did! We continue to be pleased with Yasmine. She is professional, friendly, and efficient. I am also happy with the health and safety precautions both Yasmine and the company take.

Br
Review №5

We have been using Appalachian Maid Services for a couple of months and are very happy with the service. Kelly is always friendly and efficient and does a great job. We were considering replacing our stove but they made it look brand new. Their services are affordable and my house is always sparkling and fresh when they leave. I no longer worry about company dropping by.

Ka
Review №6

I first had a deep clean when we moved into our new house! It was fantastic. Jennifer and Mikayla did a great job. I try to always request Jennifer for my regular cleanings because she’s friendly, efficient and my chihuahua loves her. My house has never been so clean and fresh. I’ll never use anyone else to clean my house!

An
Review №7

Have been using Appalachian Maid Services for over 2.5 years! Absolutely cannot speak higher of the work they do. I use them for regular bi-weekly cleanings, and most recently, their newest service of carpet and upholstery cleaning! Jenna and her team are outstanding with the quality and little touches with every service. I highly recommend them for any and all jobs!

Br
Review №8

Had my first cleaning visit today with scheduled weekly cleaning and could not be more impressed! Crown molding was dusted baseboards were scrubbed down I have a dog and two cats my floors are now spotless countertops are spotless bathrooms Are spotless steps were swept there attention to detail is spot on. The ladies were extremely professional and polite with my family I am beyond happy. look forward to the weekly cleanings!

Bu
Review №9

I highly recommend Appalachian Maid Services ! They were extremely professional and polite while doing a fantastic job. Allison and Ashley were so professional and courteous! They did an amazing job and a bonus: my dogs loved them!

Ke
Review №10

We have had nothing but good experiences with Appalachian Maid Services. It is very easy to schedule and everyone is so friendly. Sarah-May cleans our house regularly and she is awesome. Not only is she thorough but she is so nice. We always look forward to cleaning day because our house looks and smells amazing after Sarah-May works her magic.

na
Review №11

I could not have been happier to come home to a clean home this evening! These ladies did an amazing job! I would recommend these gals to anyone! Thank you so much for your service and attention to detail!

Aa
Review №12

Just a quick not, Katie has been working for us Wrecking Crew, she has a great attitude and does a great job. We love having her and appreciate the work she does. - Grumpy

Pe
Review №13

The cleaning staff was very nice. They did a great job with the fridge and stove. Some of the dusting was missed, but overall great job!

Sh
Review №14

I have been using this service for a while now and I am very pleased. Courtney always does a great job and is so friendly. Sometimes having someone in your home can be awkward but we always enjoy seeing Courtney.

Wi
Review №15

Dani and Allison did a great job for us. Pleasant young ladies, kept busy.

Ki
Review №16

Allison and Kendra arrived on time and did a wonderful job on my home, they cleaned it as thoroughly as I would clean it. They are friendly and cheerful, they were professional and used eco friendly products and my house looks and smells amazing. I have a little dog and they were great with her, I have signed up to use them all the time! Thanks for a great job and wonderful service.

Ra
Review №17

Appalachian maids did an amazing job cleaning my house. They were on time, very professional, and really paid attention to detail. If you are looking to have your house cleaned i would highly recommend.

Da
Review №18

Appalachian Maid service is the best. Jennifer Sarah May and Micheala did an amazing job. I loved coming home to a very clean house. They were very professional and very nice. I would recommend Appalachian Maid service to anyone.

Ha
Review №19

Jamie does an amazing job at helping clean our place! If you ever need a sweet, kind, and efficient person to come clean for you, ask for Jamie!

Sa
Review №20

Appalachian Maid Service is the best! I found out about them from a women I Nanny for, I’m a busy college student who also works full time & have 3 other roommates. We had a deep clean of our apartment and it was wonderful. The ladies were so kind and did a great job. I will definitely be using AMS again & recommend it to anyone!

Se
Review №21

Have used them multiple times for multiple properties. The first time was great but ever since then, quality has been slacking. A shelf for my refrigerator was broken and I still don’t have a replacement for it. I’ve attached photos from my most recent clean with them where they missed tons of dog hair and sink grime. They charge way too much money to blatantly miss things like this.

Ab
Review №22

I have been so thankful for Appalachian Maid Services and helping me keep a large house clean. Excellent service for an excellent price.

Gl
Review №23

My cleaner did a wonderful job! She was quick and efficient. The owner, Miss Jenna, made sure everything was set for my appointment and asked if the service went well. The company is professional, kind, and reliable. I will be using Appalachian Maid Services again. Thanks for helping me keep my peace of mind at home.

Vi
Review №24

The service was very good and efficient. The ladies all have been prompt and professional. I’m very pleased with AMS and would recommend them to anyone searching for professionalism!

Tr
Review №25

The crew was awesome and I would recommend them to all my friends.

ce
Review №26

Miss Michaela did a van tastic job highly recommend the services.

Re
Review №27

Amazing job, they are so detail oriented and they go above and beyond what is asked of them, I recommend them to anyone!!! Im a working mom and it was very nice to come home to a clean, spotless home!!

Em
Review №28

Love the way they care about the details. We have never had a problem. They are are always on time. I love always coming home to a clean house. Always smells so good after they leave. I would recommend them a million times. Awesome job girls.

Al
Review №29

Appalachian Maid Service now has a carpet cleaning service.My carpet was cleaned today. It looks great and smells wonderful. I would highly recommend them.

mi
Review №30

I really didn’t know what to expect but I was very pleasantly surprised. The oven hasn’t been this clean since I moved in. My fridge is amazing. But the thing that really hit home: I had a picture of my first love lying on top of my bookshelf. When I came in, I saw his face, prominently displayed. We have just reconnected. Just the attention to detail is amazing. I really appreciate everything! Sometimes it’s the little things that make it so special.

Ka
Review №31

This company is AMAZING!! The staff are super professional as well as kind and sweet. I feel like they are family!! And they have never failed to do any of the crazy things I ask of them 😄 My house is spotless when they leave and it is such a great feeling to have people such trustworthy people in my home. I’ve gotta give a shout out to Allison......precious lady and great at her job.....thanks so much to you all!!

Ka
Review №32

They started out great, but into third week problems with scheduling consiseny and communication. At this point would not recommend.

Sa
Review №33

Allison D always does an amazing job!!!

Ro
Review №34

I am in awe of the level of professionalism that each person has brought to this job. They are friendly, kind and dedicated to the best customer service. They all go above and beyond, but Jennifer was also very patient with me. I am a shut-in and very anxious when people come to my home. She listened to me babble nervously while still doing her job. At the end, I felt like I had made a new friend. I am always pleased to see the ladies from Appalachian Maids coming because I know I will have a sparkly clean house and a very good day!

Ja
Review №35

Very professional, hard working, paid attention to detail. Simply the best value in the tri cities. I would pay them to come back anytime because those girls are really that good.They even cleaned things they didnt have to clean, the owner waswas nice too, she called to make sure everything went as I expected and even sent a Thank You card. 5 stars no questions 👍👍

Jo
Review №36

The crew was prompt, professional, and did an excellent job!

Sh
Review №37

This company offers a variety of people to work with, something for your every need...on the spot, punctual, trustworthy, enjoyable people happy & ready to work when they show up. Been acquainted with this company for several years, especially Mary, Bailey and Hannah...they always set your mind at ease when they come & clean ...the house is left so clean & tidy. Really appreciate your services to the area & the company for its great benefits in hard times, & employees that go above & beyond to make you comfortable 😆tytyty!!⭐

Wa
Review №38

AMS was able to work us into their schedule on short notice for a move out clean. The team arrived on time and worked around us because we werent completely out yet. Both Kendra and Sarah May were friendly, professional, and thorough in preparing our home for its new owners. Would definitely use them again, and highly recommend.

Bi
Review №39

Excellent service. I highly recommend Carolyn.

La
Review №40

Its so nice to come home from work and find my house clean. Brittany did an excellent job for us for months, and now that shes moved on Michaela and Abby are keeping up the good work. I especially appreciate that during the COVID time they take extra care with doorknobs and light switches and the other high touch surfaces. Thank you!

Mi
Review №41

They do a great job and they have awesome employees!

Al
Review №42

Incredibly personable on the phone and easy to work with and schedule. Showed up right on time! Just blown away with the service! We closed on an investment property and needed someone to deep clean the home so we can get it ready to list for rent and I’m so glad this company was recommended to us! I’ve never hired a cleaning service and now I can’t wait to have them clean my personal home. Thank you!

Ta
Review №43

Sometimes youre annoyed at the fact that theres an upper limit on the ratings; this is one of those times. The house we acquired and hired AMS to clean was pretty disgusting. Allison & Jennifer did a fantastic job, including dealing with issues which I caused along the way. Very pleased with my decision to hire Appalachian Maid.

Pa
Review №44

Awesome owner and staff! Always so nice and professional!

Ju
Review №45

Very pleased with my experience! They were able to work me in on very short notice and were accommodating to my needs. The girls that came and cleaned my house were professional, hard working, and so very friendly. They did an amazing job cleaning my house and were not judgmental about how messy it was (2 dogs & 3 kids so you can imagine). I strongly recommend them for any cleaning service you are looking for.

Bi
Review №46

Adrienne and Carolyn do a great job! Theyve been cleaning our home for almost 6 months now and one of my favorite things ever is coming home to a clean house that theyve cleaned. If your looking for a cleaning service for your home this is it!

Ca
Review №47

Stacey and Brittany did an amazing job cleaning our home! We have never had a bad experience with any of the sweet ladies that come to help. We appreciate you all!

Pa
Review №48

The team at AMS are fantastic, professional and provide quality cleaning. Ive recommended them to all my neighbors and friends, and very much recommend asking for Adrienne who is amazing. The owner and her team will make sure youre satisfied and pleased with their service. I highly recommend Appalachian Maid Services!

Sh
Review №49

I called a couple agencies looking for someone to clean our house and Appalachian Maids was the one I choose because of the kindness, consideration and professionalism I received on the phone. The first time they came out I was not home but when I returned the house was amazing. Then the 2nd time I was home and met Katie who was very nice, considerate and again professional - she did a great job and the house was shining when she left. The 3rd time I was not home and I forgot who came but she did a great job - coming home to a clean house feels so good. Then COVID hit had to wait a few months - when I called to see if I could get back on schedule, Abby was the lucky one who got to come - she did a wonderful job of getting all the dust bunnies that were hiding, my bathrooms sparked, and all my floors throughout the house were spotless. I will continue my service with Appalachian Maids for a very long time because of the courteous and professionalism that is preformed and received each time they come to clean.

Ch
Review №50

I have used this company for quite a while at the business. Very nice people that do a good job. I would recommend.

Pa
Review №51

Appalachian Maids Continues to do an excellent job. Michaela is our dedicated representative and we appreciate her work and diligence. She is a joy to work with. I highly recommend this maid service.

Ch
Review №52

If you are particular about your house and want it cleaned to perfection hire THESE PEOPLE! Jenna listens to what you want and then sends a team of amazing people to clean your construction ridden, dusty or just dirty home. Special thanks to Adrienne, Kaitlyn, Hannah, and Jocelyn who made my pup and my home feel cared for. My husband just said our house hasn’t been this clean in a long time. I would give them 10 stars if I could.

Cy
Review №53

Excellent Customer service, extremely responsive. The team sent to my home was professional, respectful and accommodating.

Ta
Review №54

Appalachian Maid Service is the REAL DEAL! Theyve cleaned commercially for us, and are not only super dependable, but are always easy-peasy to work with on date/time changes.When moving our familys home last week, we had terrible time with the previous sellers getting out of the home in a timely manner... and cleaning was the LAST thing on their mind. We already had movers lined up to unload us & the house was FILTHY. I called Jenna & Mary, in a panic. They had a crew out first thing the next AM, who worked feverishly behind the sellers moving out, so that our moving crew could get us in. They were LIFE SAVERS!!Plus, all of these employees are trustworthy, kind & do an exceptional job! You wont be sorry!

Ch
Review №55

Great value! Always on time and responsive to your needs. I have used them now for 6 months and have not had any problems. Michaelais the best!

ch
Review №56

Kaylee cleaned my house yesterday and was so friendly and did an amazing job. I feel like I finally can spend my weekend playing/ relaxing instead of catching up on cleaning, it has been such a gift for me and my family. They are so nice, have been very flexible and have done a fantastic job!

Ch
Review №57

My services were great! The individuals were timely, efficient, and provided a deep clean that I was looking for before turning over the keys for a rental that I had lived in for years. I would recommend this company 10/10 times and over and over again. Also, the responsiveness and scheduling were great!

pe
Review №58

Great cleaning by Michaela!! Nothing is ever missed. As husband said the house even FEELS clean when she leaves.

Jo
Review №59

Abby did a great job cleaning our house! Thank you letting us come home to a nice, clean home!

Am
Review №60

I was very impressed with this company! They were very nice and professional. I had them do a deep clean and it looks amazing!! They were very thorough and I’m also happy with the pricing. Well worth it. Definitely recommend and I’ll be using them as much as I can.

D
Review №61

We have been using Appalachian Cleaning Service for some time now and couldn’t be happier with their services! Recommend them 100%!! Adrienne is our superstar!!!

Je
Review №62

This company is awesome. Loved having Heather in today to clean. She did an awesome job and now I can enjoy my weekend. They always work me in when I need it. I will recommend them to everyone I know and also ask for Heather. Thank you Heather for your time today.

St
Review №63

I have used several times in the past 12 months and I love coming home to a clean and organized home. I am single and work 6 days a week so housing chores stack up. I would highly recommend Appalachian Maid Services. Friendly staff, reasonable rates and my house looks awesome.

Th
Review №64

I love Appalachian Maid Service. They have fulfilled my every request from deep cleaning after a remodel to weekly cleaning. They are always right on time and quality of service is always consistent. I depend on the team at AMS!

Ca
Review №65

Michaela is awesome, does excellent job and loves my fur babies ❤️

Di
Review №66

At first they were good but later on they were always in a hurry. Once I asked her to do a few extra things and she charged me extra without going over that with me. I don’t mind being charged extra for the additional work. But You should discuss the extra charges with the client in advance and that should be your initiative. Disappointed that they started out well and couldn’t keep up the initial impressions later on.

Da
Review №67

Top notch service! Easy booking, friendly staff, and excellent communication. They spotlessly cleaned my rental home when I moved out, not a single spot left on the final walk through. Great job!

Ch
Review №68

We love Appalachian Maid Service! We have been using AMS for going on 2 years. They are prompt, friendly, and very reasonable. Michaela is awesome and we look forward to seeing her each time she comes!

Ra
Review №69

Appalachian Maids are always on time, my house is super clean and sparkling! Communication is extremely useful and easy(emails or texts). David has been a great cleaning tech (detailed and courteous) but all the others has been wonderful as well. I would like to add Sarah and Michaela to the all star roster, my house is super clean when they come!

Jo
Review №70

Heather was extremely professional and did a phenomenal job! would recommend to anyone. Bottom Line: The service is great and the price is well worth it!

sh
Review №71

I have been a customer of Appalachian Maid Service for about 2 year now and I have no complaints, just praise. The employees are always very professional, courteous. They always enter my home with a friendly smile and their work ethic is exceptional.

X
Review №72

We have tried several cleaning services in Johnson City and finally, after many attempts, settled on AMS.Sarah shows up every other week with a smile and is very attentive to detail. She is kind, hardworking and friendly, leaving no corner unattended.When I come home from work on a day she comes to clean its such a refreshing reward to find my house in order, clean and inviting.Definitely worth every penny. We will continue to ask for Sarah by name.

As
Review №73

Love having a clean fresh home and they delivered! The girls, Hannah and Mary along with Jenna were super friendly and did an amazing job. Will be booking a cleaning again with them :)

Sc
Review №74

My wife has been quite ill, and I needed some help. Jenna and the rest of the ladies at Appalachian Maid Service have been great. They come in, work hard, and leave. Theyre reasonably priced and do an excellent job. Id recommend them to anyone.

wa
Review №75

Very professional, on time, and was the perfect gift for my wife. It was so easy to use the gift certificate that I will be getting many more for friends and family! Highly recommend!

Ka
Review №76

Our usual housekeeper Mary is very friendly and does a great job cleaning our house! Price is very reasonable. Would recommend!

Ro
Review №77

Couldnt be happier. Jennifer and Appalachian Maid Service have been great! Jennifer is efficient, friendly, prompt, fast, trustworthy, and a skilled, hard worker. From cleaning our home to washing our windows inside and out, we couldnt be more please. We feel this is going to be a long-term solid relationship.

Te
Review №78

Appalachian Maids did a great job cleaning our office. They went above and beyond. The process was simple we called scheduled. They should up and left the office cleaner than it has ever been. 5-Stars will be calling them again. 👍👍👍

Ci
Review №79

Appalachian Maids is an awesome company. All their staff are very professional and thorough. They are always on time and do a fabulous job. I will continue to use them and highly recommend them.

Al
Review №80

I have always received excellent service when using AMS. The girls are always friendly and do a great job cleaning. I always use AMS when I’m able to splurge and give myself a break.

Ja
Review №81

Appalachian Maid Services is a great company! They were very thorough and worth every penny. I will be recommending them to my friends.

Cl
Review №82

I have had Sarah with Appalachain for a year now and I am very satisfied with the service I have received. She is punctual and always does a good job.

ma
Review №83

I would highly recommend Appalachian Maid Services. They did way more than I expected! Very nice staff and very professional. Will book again.

Em
Review №84

Love, love, love this company! One of the best parts of my month is coming home to a beautiful clean house. Mary does an excellent job and always makes me feel valued and important. I highly recommend Appalachian Maid Services!!

Kn
Review №85

WOW! What an amazing job. Thank you ladies.If you need your home cleaned you should call them. You will be amazed also.

Is
Review №86

I was very happy with my deep clean. Thorough cleaning at a fair price. I will be scheduling regular cleans.

Al
Review №87

We have worked with AMS for about 3 months now. I have been very impressed with their professionalism, prompt communication, and thoroughness in their cleaning services. We receive a detailed list of all that was cleaned after each cleaning and they have been quick to respond by phone, email, or text to schedule or re-schedule appointments. Very convenient! They are well worth the price and I can recommend them without hesitation.

Br
Review №88

The workers are very professional and very tidy my bathrooms were spotless floors were swept mopped and cleaned and all Shelves were dusted I would recommend this company to anyone who wants a nice clean spotless houseThank you Appalachian maid service great job

Da
Review №89

I have had maid service for over 30 years. This is the worst and most expensive ever. $30.00 an hour should produce a clean house. NOT! Plus they added $20.00 for “out of area”. I’m 12 miles from the service persons home. Closer then her home to the office. I assumed for the price the place would be very clean. I called and complain and was told that someone would come out and fix the discrepancies.So I had to name the areas that were not cleaned after 10 areas I stopped. Also it would be a week and a half before someone would show up. Find someone else.

Je
Review №90

After a recent knee injury, I needed help spring cleaning the house to get it ready to sell. They did an amazing job for a very reasonable price! Thank you so much!

J
Review №91

Absolutely terrible company. My wife worked for them and her experience was awful. The owner of the business doesnt do any of the work yet she is completely rude and aggressive towards her employees. I have seen first-hand the jobs that they have done and they are not up to standard. She does not take her time doing effective work but only does work to get done quick.

Bo
Review №92

Wow! Thank you Appalachian Maid Services!! They came with just a few days notice and they did a fantastic job!! They are priced very reasonably, so maybe now my husband will let me get it done regularly. 😄😄😄 They are also people who you dont have to worry about being in your house.

Ca
Review №93

Sarah has cleaned my house on multiple occasions. She did a great job. Very friendly, courteous, and professional.

Ma
Review №94

They always leave my house very clean. For a busy family their help is priceless. Thank you

br
Review №95

I used a great deal of maid services and Appalachian maid services is by far the best service I ever dealt with. I highly recommend and you will not be disappointed with the outcome!

Pa
Review №96

They came out twice. Neither time were my shelves dusted, the edges of my bathroom floor were still filthy. My floors were not mopped the second time. I sent an email telling them I was discountinueing their services and she apologized and said she understands. If I ever wanted to try them again she would make it up to me. Yet still charged me for the second cleaning which was horrible!!!!

Ab
Review №97

Very reasonably priced. They cleaned my late mother-in-laws house before it sold out of probate and it looks beautiful.

De
Review №98

My Mother recently used the services of Appalachian Maid Services. SHe was very satisfied with the cleaning. Believe me that is not an easy feat because my Mom is very picky and doesnt give undeserved compliments. I should know. Mom is going to continue to use the service. I hope she can keep Jennifer M as her housekeeper because she can get along with my Mom and did an excellent job. Thank you Jennifer.

Cr
Review №99

Thanks for the amazing job on our salon & home! Paying attention to detail & going above & beyond!

Me
Review №100

She was rude.Worst job, definitely not recommended. Do not know meaning of top to bottom and left to right cleaning. Her definition of deep cleaning is totally different. Worst experience.I wish I can put some pictures so that way owner can understand what her team did in 20 hours. Fans, Oven, Cabinets, Windows, Doors everything was dirty.

Information
87 Photos
100 Comments
4.6 Rating
  • Address:528 W Market St, Johnson City, TN 37604, United States
  • Site:https://appalachianmaid.net/
  • Phone:+1 423-328-0499
Categories
  • House cleaning service
  • Cleaners
  • Commercial cleaning service
  • Window cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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