BJs is a wholesale shopping club and this outlet is based in Jersey City. This always has some great deals on stationary and home office items. You get everything you need under one roof starting from garden kits to sleepwear to bakery and gifting cards as well. There a lot of inhouse brand items which are really good and comparable and a whole lot cheaper than the standard brands. It requires a membership which was traditionally $50 but now due to the pandemic one can get it for as low as $20.

Great deals and prices. You can add friends and family to share the benefits. The in-house brand has some good quality products as well at very competitive prices.

Its a nice place but not reliable as in they dont always have the same thing as the last time. But all and all great place.

I see people stealing from here all the time.... A Shoplifter will love it here.... Keep up the good work...

Only good for select items. This BJs is pretty poor quality. Not much selection of fresh items and theyre not focused around customer service. Expect to spend a lot of time on the customer service line if you want to return something or get a coupon. Staff focused on their role, dont help out with other areas if they get backed up.

Went in for fresh salmon. 4 pcs there expiring Aug 31. I ask for a fresh selection and was told the fish and meat guy went home??? soooo..what do that mean..then saw a nice young lady who said that doesnt sound right so she went to customer service and they told her new shipment coming in Wed. .so I left empty handed and disappointed

Its BJs what is not to like; service is excellent. I must share on this review their cakes are to die for. Ever since I tried their cakes, those are now my go-to no looking back lol

Its alright. Not very big. Items are limited. Customer service and staff are friendly and welcoming.

Good quality, good price!!!

This is the place where you can get goods at the cheapest price. They offer wholesale price so it would be cheaper than any store in the area even with the discount coupons especially the adjacent ShopRite store. The only catch is you need to buy the goods in bigger quantities as well. The quality is the same, it is still top notch but the price is really way lower than any store in the area.

Very good range of categories available in the store. Price wise a little expensive if compared to Costco and Sams. Less home appliances, no liquor section, clothings being same for more than 6months and very limited ones. Their own brand Wesley products are good though, which is why little expensive never makes a difference.

Nice but rough customer service!

Not shopping here again. Shady management seen below saying they are not responsible for the eggs being broken. Saying it was OUR fault someone pushed us outside the store. Never again with this membership. I had to threaten cancelling before the manager finally gave in and gave us another eggs “as a courtesy”

You can find everything in big in awesome prices

Staff very perfessional and helpful

I WOULDNT GIVE NO STARTS, IVE BEEN CALLING THEM AND NO ONE ANSWER THE PHONE, THE PHONE KEPT RINGING AND RINGING AND RINGING, NO ONE CAME TO THE PHONE.

Visited yesterday after long time to this place and one of the worst experience. Waited in car for more than 40 mins for curb side pickup finally gave up and went inside and picked up in person on membership services.I think there is no enough resources to serve customers or irresponsible staffs.will visit my usual Bjs north bergan location going forward

Very poor customer service. They make you feel that they giving you products for free.

Well stocked & courteous workers!

I go once a month and good place with ok prices.

Nice place to shop for literally anything you want,Easy to find all products

Love ordering via the app quick and easy. Save time going into bjs. Restocking is an app away.

I wanna know who hire these two people at the front when u walk out she accusee me of stealing something i already paid for who ever the HR manager plz retrain ur people cause if i would of press charges u would of had a lawsuit on ur hands plz retrain ur people

Called Two times, two different phones and absolutely no answer. Disappointed

Be aware that BJ’s will automatically charge your credit card for a membership fee even if your membership expired. Costco would never do that. What a scam BJ’s runs. Costco will prompt you’re at the register when your membership is expired to make payment.

Bjs is Bjs! Good quality food. Not much variety but I enjoy the good quality.

I bought 3 watermelon yesterday and all three watermelon was rotten from inside would not buy it again.

I sent the company a email regarding my wife being groped by a nonmember who only came in to use the restroom and no response. Obviously the Google score reflects what the company thinks of their members. This man walked in and out with no membership id and walked around aimlessly and looks for victims. Thanks for not responding to my concern and not making changes so other families do not have to deal with this as well.

Loved the place. Service is fast and you get almost every item you want. The only constrain is you have to have a BJs card

Waited 15 mins in line to pick up online order. What is the point to order online to pick up fast and then to wait for 15 minutes in line...

It was quiet, not crowded at all. Everyone wearing their masks, and for the most part keeping their distance.

Bjs had a hugh selection of products. Great service.

Convenient and good prices, love the rotisserie chickens

Lots of Good options.But curbside delivery is a mess. I had to wait 40 minutes after checkin. Then the guy brought Wrong items.

Signed up and returned membership same day. Store doesn’t pick up their phones.

Prices is too high.

I dont know if I Love it anymore

Nice shop good staff

So I got membership some months back because of discount. I generally don’t buy many items or frequently to this store. But mostly I had bad experience as per cleaning or arranging things in sections.But now today very very bad things happened.I found bug/insects/ fly in theirs one of the Arugula box.WARNING: Fly insects / Bug 🐜 in food box.Please be aware . I think this brand is their own. Sharing pics.

I hope Tracy can treat people with respect.

The coupons on the app rarely work.

I brought a sandwitch from here it came not in a container the sandwitch was everywhere and Im very disappointed that they would give someone a sandwitch like this disappointed is an understatement

Food is alwaus fresh and very clean people often self distance

Affordable and good quality Stuff.

I dont always in this location no respect for customers. Supposed to be nice area down townBut maybe new people works these days .Last 3 month was bad no food no supplies no respect long time waiting oh My God .I did not like to go there any more .I can buy ssme same prices in different places .No need to there .Normally you buy form same place for 2 reasons price or customer service??Now they dont have both reasons???👎👎👎👎👎

I have been coming here for years....love the location....has everything I need all time I go...staff is great and friendly! Best of the Best Bjs I have been!

I was discriminated at this location, first they asked to see ID when I came in, that never happens at any NJ locations. Then when I was leaving they wanted to check my bag? After I showed my Bj card and receipt. I am not a high school student, I am 35-year-old man coming from work.

Great selection, massive space to shop around in

Was insulted by cashier by manager. Calling corporate office.

I used to love shopping in this store but lately its been disappointing before the coupon book provided it used to be from the 1st to the end of the month now they are either from the last week of the month to either the 1st week or the 2nd week and if you dont shop then you lose out. Another problem is when you go shopping what is in the coupon book the items are out of stock and by the time you go and buy the item the coupon has expired. I hope BJs reviews the coupon book. Went back to the store and to my surprise their meat is outdated when I went to customer service to ask for my money back they were telling me no refund for meat I had to speak to the manager just to get my money back

Customer service has brain damagedThey dont tink i dont know if they are educated even the worst i promised my self no more member ship in this bjs any more no renew

A cake was ordered well in advance then the design and detailed colors were referenced in a picture and agreed to order. The day of the pickup the cake was done on totally different colors, the wrong flavor, and the Rep. gave an attitude that someone else dropped the ball by replacing the cake design. It’s definitely frustrating, irresponsible, and not even a discount was given.

Great place to buy cool items to make your house/ apartment more modern. Cheap too. Large quantities though.

Customer services was great

Self checkout the bestMakes going to bjs wonderful especially when doing light shopping.

It gets crowded quickly. It is well stocked and decent price. Staff is super friendly and helpful. I like the self checkout they quick and easy. Often have to wait for coupons booklet but it is worth it. Best time would be morning for shopping. Evening and weekend is horrible packed.

They dont have a wide variety here, but once you know what they have you make do with your options and it is useful to buy in bulk. As a mother myself, I find it hilarious that the lines here were so long on Mothers Day! Its a decent store with decent staff and a decent restroom. The location is pretty convenient for New Yorkers who drive and shop in Jersey and its right next to Shop Rite, which is a pretty Good supermarket. Nothing to brag about; just know what to expect and youll enjoy your experience here.

Good shopping experience here

Ordered online for pickup, and got an email saying it was picked up. I haven’t even been to the store yet. Unfortunately, their customer service continues to fail as no one picks up the phone to try to resolve the situation.

Good

The staff was friendly and very helpful but they store did not actually carry. The product I ordered.I ordered a suitcase set through there pick up in store program. I arrive at the store they didnt have any of the model. I drove 30 minutes out of my way just to have my time wasted.

The employees here are usually disinterested in helping, today was no different. I hope that they continue to find more people who actually like being customer facing.

Everything look good you have to trust the store 10 point from me love it

Although its convenient place, pricier even if coupons are applied to items when compared to costco.

Very good price

Horrible experience. There were hardly anyone there to help you, and when I did find someone they were really rude and disgusting. Didnt like it at all.

Busy, as expected for a Saturday afternoon.. but quick workers on the registers.

Very good club. Almost every item which we purchase is in stock all the time. Not too packed either and the customer services are quite helpful. Best is the big parking Lot and easy accessibility in the heart of jersey city.

Good collection with decent price . Vegetables price are more compare to Costco

Nice selection of fresh meats. Its also open late too. The self check out is a blessing. Plus bring your membership coupons!

The experience was good though it was a little crowded as I went on Sunday

Convenient for some things. Good prices on staples generally. I will often go to buy brands of goods that I had previously purchased only to find that they are no longer carried. Lines are often long. Carts are often banged up and the self-check out machines often need service. I shop there because I save on some goods but otherwise am not at all fond of the store.

Rude cashiers and the prices and quality arent great either. Youre better off just driving 30 minutes to Costco for much better service and prices.Also, unrelated to the above review, but Ive also seen some really rude customers who end up berating the cashiers that are more reasonable.

Very good quality price value. More organic selections and European style prepared foods available, which is great

I was disappointed yesterday coming to optical department to pick up daughter eyeglasses, driving for 2 hours and result was, they can not find the eyeglasses. Wow this is a very bad experienced I had with BJ’s. Not only this....last year when I bought a pair of eyeglasses when I claimed and pick up and told me that I already claimed the items. And later on they said that it was claimed by another customer and I waited for another 2 weeks. This was a great experienced with this establishment.

I am Regular buyer at store, found nearby Shoprite price-wise little better in few items.

Hours of iperation are better than most wholesale stores

As always

Best place for grocery shopping. Best value for the price. Not too packed either and the customer services are quite helpful. Best is the big parking Lot. But i found electronics is bit expensive.

The store is ok and the price are somewhat cheap but when it comes to cleanliness Im am not satisfied. The mens bathroom is never clean. Dirty and smelly always. I have been a member for so many years.

If your trying to make a delivery dont Ive delivered to the bjs warehouse faster then this store I checked in with receiver st 1 am he told me at 3 am they were going to get me unloaded now its 4 am still waiting sooner or later drivers are going to tell stores like this they cant leave because ran out of hours of service then were going to sit in the dock door and theres nothing they can do if we have appointments honer then and stop looking at the clock saying its not my problem

Not that worth..the rates which you get here is same as that you get in RiteAid..waste of membership fee.

The lines are huge and they never have all the lanes open (even the scan it yourself). The only reason I come back is because of the location, otherwise, I would cancel my membership. The employees are indifferent. There are always people hanging around your car making you feel unsafe. I Wish Jersey City had a better option.

Great value here. Just keep in mind that there are no bags for your groceries so its smart to bring your own. I opt for duffle bags so I can fit everything into two bags and only make one trip when I get home

Used to come to this BJs often but stopped for no particular reason. Lines are always long but move pretty quickly, never had much interaction with the staff but in the times that I have they have been good. This place is always busy so I guess thats good.

Nice shopping experience . Things are sold at reasonable price which justifies membership fees.

Fyi Families with babies who must go outside during this time even when placing an pick up in club order this particular location will still make you wait outside with your children. Every other location we’ve been to allowed us to go right in, collect our order and leave. However, the “general manager” did allow us to park in the no parking zone and let our children stay in the car until it was our turn to go into the store.

Everything you need and great prices

I was annoyed and frustrated at the fact that I couldnt shop properly due the a/c being off or whatever the case maybe in the store but what was worse was the fact that none of the managers took initiative to help their associates feel more comfortable while working in that heat or at least make the customers feel comfortable while we shopped

9 months since my last visit and the checkout is still horrible. People are peeling off the coupons like dumbs. Only 4 customers ahead off me but i was in the line for 30 minuets.No employer takes care of the shopping cart. You will have difficulty to find one when you enter the store. Checking out is a disaster. Be prepared to wait 20 minutes. Why wont BJs just automatically apply the coupon as Costco does?

Decent prices and convenient location. The lines can be long though and not enough registers are open during peak times. No gas station at this location but reduced sales tax!

One of the worst customer services.There is a Chinese guy at the returns section, and don’t have a minimum commonsense of how to talk to a woman.He was so rude and I need to cancel my BJ’s membership only because of him and his behavior.

Good prices on food and basic house goods. Quality of other items are debatable. Can be extremely crowded here on weekends, having to wait 20+ minutes in line.

Customer Service is horrible! So are the cashiers. Worse checkout experiences and the cashiers are slow. Complaining is pointless. The management seems just as disinterested as those they oversee. You will spend as much time on line as you do shopping. Self checkout here is also a joke.

No matter which warehouse store you go to, you save huge amounts. I have done side by side price, by weight and I know for a fact I have saved tens of thousands over the last 10 yrs. Even if I went once a month and saved only $100 each times. 100 x 12, 1200. 1200 x 10= $12,000. I go more and shop more but just an example

Favorite store

I recently bought here. Be aware that the prices shown on the islke not necessarily reflects real price. So be careful and check your purcheses carefully

Great service. Always greatly organized and the workers there are super friendly.

Just joined and best time to shop during week at lunch time . Clean and a few people. Every one helpful

When BJ’s closes early, they should let paying members know