Wouldnt go anywhere else!! always great, honest service and fair pricing the owner Mark is a great guy!! Highly recommend

Mark and his Team are awesome!!! Straight to the point explains everything in details what needs to be done or what should be done and how much it’s going to be !! I felt comfortable and trusted him with my car!!

Everyone very nice and professional.

I dont usually write reviews but I received such great service and value here that I had to type something up... Long story short, I had a golf ball break my mirror on my new vehicle. The dealer quoted me $250 for labor. I thought Id head over to Pica because its behind my home and not only did they quote me $40 (incredible) but, they completed the work right then and there!!! The job was done perfectly in literally 15 minutes. Love this place and will be going here for all of my automotive needs- I recommend the same to you if you want great service and great pricing with the job done right. Thank you again for your help today!

BEING WRITTEN BY ANNE MILANO-COLE ON FATHERS COMPUTER - MARK PICA IS .BEST MECHANIC WEVE EVER USED. HAVE BEEN GOING THERE FOR OVER 20 YEARS. CARS ARE FIXED QUICKLY AND WELL. OWNER IS VERY EASY TO TALK TO. HE EXPLAINS IN DETAIL THE REPAIRS NECESSARY AND WHY. KNOWS CARS INSIDE AND OUT. WOULD NEVER GO TO ANOTHER MECHANIC...EVER. RECOMMEND MORE THAN HIGHLY. YOU WONT BE DISAPPOINTED.

This shop is a rip off. They charged me 3 times what the job really cost using my situation that i wasnt from the area and needed my car to get home in different state. And after all it didnt solve the problem and I had to to call AAA to tow it to another shop that actually fixed the issue. Shop owner is a crook. Avoid this place.

Mark pressured me into a bunch of research and additional repairs when I knew only the Manifold sensor needed To be replaced. No need to bully people into doing work. Went to wrench brothers instead. Focus on the critical reviews and don’t let this business rationalize their nonsense.

Very professional and Quick! All around had a great experience.

Mark is simply the best

Picas Auto is one of a kind. I, inevitably, have moved quite often in the last 7 years for my college degrees and have had many experiences with mechanics. Upon moving to Jersey City only a few months ago, I needed some work done on my Toyota. Mark was amazing! Always quick to answer the phone, always kind and helpful. The work was done exceptionally well and fast! They worked around my busy schedule. As a student, it is very important I have a working car to get to class, and even more so, have a good deal. Mark was very cost conscious and understanding of how tight money is. He was honest and very fair. I recommend him to everyone! Thank you Mark.

Mark @ Picas is a gem. My car was a disaster, it had a manufacturer defect and a blown engine. He gave me great diagnostic advice and even got on the phone to the dealership and ended up saving me thousands of dollars. Hes super knowledgeable and honest. People, take your cars there.

One of our vehicles broke down after a road trip minutes before entering the tunnel to NYC. We ended up at Picas which is located very close to where we stopped. At first they seemed too busy or uninterested in helping us with our issue, but by the end of the visit we had received valuable advice as well as a solution to our issue, and all for an extremely reasonable price!

Honest. Fast. Friendly. Cash discount. Not sure what else people would be looking for in a shop

A really excellent experience, and Keith explained exactly what had happened to an old car, and explained what to keep an eye on in the close future. His detailed written account laid out everything in good detail. Perhaps though the most impressive factor was that I was looking after a friends car that had broken down on the way to the airport. Keith was good enough to phone my friend in New Zealand to discuss the repair strategy.

The best automotive service Ive ever worked with. Highly recommend for any repairs on your vehicle. They worked on my car and walked me through every step in detail, multiple times. Excellent customer service. Mark, the owner, is very experienced and prices very reasonably. I will definitely work with him again in the future.

Great work very reasonable

My car started smoking feet before the Lincoln tunnel, literally. These guys diagnosed the problem, ordered the parts and had me up and running the next day! Mark is super friendly - even picked me up at the Path Station and he took the time to explain what exactly happened to my car. His prices were more than fair and he was transparent with his costs.I dont live in the area, but if you live in Jersey City or your car dies at one of the tunnels - Picas Automotive Service Center is the place to go.

He said hed give me a great price through the phone. I towed my car to him and told him to change my alternator. He tells me $720 when everyone else offers me $350 - $500. I tell him never mind and he insisted I pay a diagnostic fee. What diagnostics, I told you what needs to be done. Hes buying the part for $250 when I can buy the part for $80-$120 with warranty. I told him Id bring my own part he said hes gonna bump up the hourly labor cost & if I left my car overnight $50. I pushed my car out of there and therefore you deserve a 1 star. I had a terrible experience and Im never coming back there again. Mark was taking advantage because my car wasnt starting. Some people had a good experience, I had the worst, I wish you the best of luck if you go here.

$70 versus $268??? Whats not to love? Weve a 2006 Prius, and one headlight burned out. One of the local dealers - no naming names - said it would be $150 for the part, plus an hour of labor at $118. A call to Ziggys Auto Body down the road from us got a recommendation for Picas, and Ziggy had been great with suggesting who to go to for a quality but low-cost windshield fix a few months back. Stopping by Picas I found a satisfied customer waiting to pick up his car, who said hed been coming back for 25 years, which was a good sign. An even better sign was that Mark Pica found a bulb and fixed the light for $70. Needless to say, well be going back for lights, brakes and general service. Not only does it feel good to patronize friendly, competent, smaller local businesses, it costs less and gets the job done faster. Go, Picas!!!

Ive been scammed by mechanics previously, so my father brought me to Picas Automotive after a mechanic gave me an estimate for almost $1000. Mark looked at the list and showed me personally what actually needed to be fixed and what didnt. Mark is honest, reliable and kind. He always explains what is going on and takes pride in his work. This past time, he was able to squeeze me in with very short notice and finished my car that day. I was skeptical about mechanics, but now that I found Pica Automotive I know I can trust Mark and his staff. Thank you Pica Automotive!

These guys are the best in new jersey hands down!! The owner is one of the most professional people ive ever talked to. If you are looking for honesty and professionalism stop here. Thanks again guys!

Thanks for the speedy service and great job Pica

Had my windshield smashed and need a replacement within a day or two. I called around many auto centers in the area and Mark was the only one who said he could do it for me in time. I met with him, and there were complications with delivering some of the parts. He drove to get the parts himself because he had told me it would be ready no matter what. He is great! You wont get that type of personal service with any one else!

Honestly, Ive dealt with some really horrible mechanics, this shop is by far the best Ive come across! They fixed a lot of issues other shops created with my car. They know what they are doing and havent felt like I was being over charged, or scammed (which I always felt that with other places). I highly recommend!

Great, quick flat repair for a very reasonable price.

Customer Service is all about experience on the first encounter, I took my car to this garage based on the reviews I read, ignoring the bad reviews thinking this would never happen to me. Yet what Mr. Ahmed Elzoghabi experienced, I just went thru in the same manner today. My car needed to be checked out because I got towed recently and my cars ride felt damaged and not correct. I took my car to here get inspected, the mechanic who took my car in Nelson was really nice friendly and took care of everything promptly, he is a positive at this place. I brought it on a thursday expecting to hear from them on Friday, but instead I had to call in and see whats up myself on Friday. I work in the music industry so my voicemail is always full, so its funny when someone tells me they called and left a message, when I called in the owner stated just that lol. I spoke to the owner and he told me my cluster wasnt able to read or connect with the equipment they had but the owner felt certain things needed to get fixed which might be the air suspension but until that computer scan was done they couldnt be 100% certain, being a mercedes owner I knew we needed a proper read out. He asked me if I was gonna pick up the vehicle I told him I needed to get this checked out, find out what really needs to get done and get repaired asap so once he can tell me a proper diagnostic on the complete vehicle then we can start from there, the owner told me he needed more time to be certain and that they close to the apparent time of our convo was + the weekend but by Monday he would know. So I allowed my car to be there over the weekend since I was in manhattan and could not pick up the car in time before they close. On monday I went ready for the final evaluation and to begin on some of the work but instead the mechanic told me they had to get a guy from mercedes to come with his scanner and I wouldnt be charged for the inspection just for labor if they begin to do work on the vehicle. On monday I stopped by twice to see if the action was carried out. At the end of the day the mercedes guy still didnt come. I went today to find out I have a bill for $274.00 from the owner. There was never a mercedes guy just another person with another scanner and that my story is irrelevant because his guy worked on the vehicle, but did nothing to my vehicle because of the computer of a bad cluster. The owner has a sign of minimum $35.00 per hour but instead of charging me at the lowest rate for work he did, but did not do because my car computer wouldnt allow it LOL pure joke. But wait it gets even funnier he said he would take care of me when I came back why would anyone come back after such a horrid experience I told him as a business owner he could make a difference today and not up charge me the most if couldnt do anything to service the vehicle but he instead chose to kill me with a high bill and charge me with a smile. For the thousands of you that follow me on social media, I always uphold my truths and experiences with exposing what I went thru. When I spoke to the owner about the clear miscommunication, he didnt answer my question how much service charge was per hour until I picked up the car and since I didnt do the work there. I also spoke to him how he should be consumer friendly due to the blurred lines of communication and reduce my bill for work that was done, but not done category he would not change it all instead he wanted to make sure his speech got heard instead of taking course of action and helping me, he could of charged me for an hour of labor and inspection but instead he decided on carrying on what he saw on the first for an additional couple more just to make that money without my consent. I cant believe people these days. He also wouldnt honor his discount coupon he has online for service maybe because I was charged for service that he could not service my car So regardless of his response towards here yelp or any other site this is what I went thru today with this place. Remember I thought this would never happen LOL

Fast, Reliable and Honest !!

Great service, great price, quick turnaround. He even dropped me off at work!

Not knowledgeable about Toyota, misdiagnosed engine problems. Coated me few hundred bucks. Do not go to Pica

Good place