I have used ALs Towing twice. The first time was when my motorcycle broke down. I believe the persons name was Chris. I was surprised by the care that was taking to tow it. They even stored it overnight because the dealer was closed. I was not even charged the storage fee thats usually tacked on by others. The Second was Im assuming Al the owner. He was concerned for my safety and drove me home. I dont get these negative reviews. Getting towed is a bad thing to start. People shouldnt take it out on a tow truck driver. I would recommend this company to anyone.

DISGUSTING! Theses people should be out of business they are rude, unprofessional, and outrageously expensive. You would think for the price you pay that you would get better service. I will never use this place again and would NOT recommend this place I would rather push my car all the way home than to use this disgrace of a business. They are very sneaky and up to no good. RUN!!!!

I wish I could give zero stars! Very rude, dismissive and unprofessional. Find another towing service if you can. Trust me, you’ll feel better spending your money elsewhere, where you’ll be treated with respect and professionalism.

This towing company is terrible, they are very unprofessional and disrespectful. They went in my vehicle and messed around with my personal stuff by plugging things out, which is very strange because they shouldn’t be plugging things out your vehicle. I wouldn’t recommend this company to anyone they’re a money driven company and that’s all they care about. They only take cash and checks, they don’t take visa/ debit card. The waiting room is very unpleasant and cold looks very dirty and also they don’t have any seats for you to sit down.I wish if i could rate this company a negative 5. Avoid at all cost !!!!!

AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID EVER HAVING TO DEAL WITH THIS ESTABLISHMENT!!!!!!!!!!!!!!!!!!If I could rate negative stars I would. I had an experience with them almost 3 years ago and I am still angry and traumatized enough about it to write this review. Long story short: I broke down on the turnpike after someone tried to run me off the road- location + cops= I had no control over my getting stuck with these bums. It was supposed to be a quick trip to Walmart so I didnt have $500 on me in cash (it was a few bills dont remember exactly). So the tow truck driver tows to to the FRONT of my complex, and then proceeds to tell me that he will be happy to tow my car into the complex FOR AN EXTRA $100. If I couldnt come up with that, Id be charged for the fee, mileage and gas it takes to get it back to their lot and I can come get it in the morning.You can bet on what I did because I cant grow money out of my buttcheeks- walked myself home(about a mile, big complex). Mind you its close to 3am now.I get to the lot the next day, ask to speak to the manager, and when the guy comes out he says to me stop right there, I dont want to hear it, my guy already told me what happened!Wooo lovely people of Google its a really good thing they have laws to stop me from doing anything reckless but please believe my patience, faith, whether I will put hands on multiple men twice my size and age and the overall threshold for volume of my voice was tested that day.I still get ridiculously angry when I think about it to this day because based on the other reviews- I have not been the only one.But dont take my word for it- just read the other reviews!

Horrible service. This place is an absolute rip off, find any and every way to charge you extra. Do not support this business.

My car was towed and I went today to pick it up, yes I was hesitant with the bad reviews due to my sons wallet and very expensive watch were in the car and many more expensive items and everything was in the car. The personnel I encountered were normal not rude or anything I read on the reviews. According to my son what was charged was not over priced. I went in recovered my car and left. 5 stars due to all my sons belongings were in the car and no one was rude. Treated me just fine..

This place is licensed to rip off people.Avoid dealing with those people at all cost.Low life has no manners or sympathy and all they care about is stealing money from hard working peopleIn this time where no one is working and every business is suffering from Covid 19 they are trying everything in their power to steal people money by maximizing their fees and making up stories.

This place is an absolute rip off. My car was towed due to an accident on the Jersey turnpike on a Sunday at around 4pm. I waited to hear from insurance and then called the towing company on Tuesday afternoon, who told me I had to come all the way there to get my plates, hand over my title (totaled car) and pay my bill. It is 2017 and I do not see why this could not be done via mail but they insisted I come in person. It was very inconvenient for me to get there (train, walking, bus). Upon arrival on Wednesday at 9:30am (their hours are 9am-5pm) they tell me my bill is $295. $150 for the tow - fine. $30 per day = $120. 4 days?? They said it includes a part of a day so even for 1 hour on Sunday and .5 hour on Wednesday I have to pay for the full day. That makes absolutely no sense. They claimed its NJs policy. I argued that I really should only be paying for 2.5 days but I would pay for 3. They would not budge. Then I said the guy told me yesterday my bill was at $240 so I dont see how adding 1 day brought me to $295. He had forgotten to add the fluid for cleaning up the bed of the truck from towing... $25 fee. I had seen the guy do that when he towed us and it literally took 1 minute for him to spray down the bed - thats it. He waived the $25 since I was not told about it upfront but would not budge on the days even though I arrived as soon as the business opened. They also could not fit us in the tow truck when we got towed so my brother stayed in the destroyed vehicle on the bed of the truck - not sure that was legal. Overall I paid $270 for 2 fulls days, 2 partial days, plus the tow. And he acted like he was doing me a favor. Really sick to squeeze dollars out of people who have had their car towed, an inconvenience in and of itself. If you can avoid it, do not use this company.

First tow that was professional. Chris was great.

Worst towing company ever. Driver was incredible rude,he seemed nice and was sweet talker,but all was because he was just going to rip off the skin. There is no specific price rate (mile or hour) its just what he thinks its gunna cost and asking for cash though. Before we made decision where to bring the car,he put the car on the truck with no asking or permission,so once he got the car on truck he basically had our car and was changing the price estimate. Please guys dont let this company to full you around.

Excellent place to deal with

Id give them o star if i could. the place is a total rip off, and please for the love of god, dont choose their service, please!

Response time fast, rates were competitive, real nice equipment. Will use him again and again. You get what you pay for.

I called 35 times in one day just for some fax papers.

Best service, smart, and polite.

Terrible customer service. Cant take any form of payment except cash or card but has to be on-site. Cant take card over phone. Entire staff rude.

Those guys are mother f**kers...!!!

Biggest idiots in the universe

Rude