They good with time

I used New Limo for the first time last week for a trip to JFK airport, and also on my return from Newark. I live less than a mile away from their headquarters on Danforth Ave so decided to give them a try. The driver that came by was on time and very professional. He was conversational & polite.On the return (from Newark), I did not reserve in advanced because I wasnt sure what time and what day Id be arriving. When I was in my connecting city, I called New Limo and told them my flight number and expected arrival time. They closely monitored my flight schedule and the driver arrived within 2 minutes after collecting my bags. The driver on the return said it was his first day, so he wasnt as sharp as the first driver. (The new guy didnt know where the buttons were on the car, and also didnt really assist with bags). I will give him a pass this time though, since it was his first day.All in all, it was a good service, and wouldve rated it excellent if they informed me ahead of time that there is an $8 charge for Credit Card transactions (their website says there arent any other fees to the fare).I will definitely use them again the next time I have airport needs.

Fast reliable and on-time thank you so much for making sure I need to get to my destination as fast as I needed to be

I recently had the pleasant experience with New Limo NJ. I was a little skeptical as it was my first time hiring this type of service but it worked greatly.The customer service was very satisfactory, the driver was on time and the price was reasonable comparing to others.I will certainly consider New Limo again if I need. They are trustworthy!

New Limo is an awesome and reliable company! The owners are super friendly and understanding. The drivers are very friendly and knowledgeable of the area. I highly recommend this company for your limo and taxi needs! I am an everyday satisfied customer of New Limo.

I called them to pick me up and they did a good job. The driver was friendly, the car was clean, and the dispatch was very understanding.

Worst taxi service ever. They were 30 minutes late. When I called he said go outside they are right outside. I did, was out there for 10 mins still no cab. I called back in which my calls were being ignored. Then when the cab shows up it was horrible, the seat was falling off, no ac, etc. Then the driver says he needs to stop at the store for a second. This is after I’m clearly running late. I wish there was a way to give zero stars.

My bus was running late and I was willing to catch a cab from this company so that I wouldnt be 10 minutes late for work. I asked the person who picked up the phone how long the cab would take to reach my destination and he told me 10-15 minutes. I asked the person on the phone if it would be a minute longer than 15 minutes and he told me no. 20 minutes passed by and still no sight of this cab. I called them back only to have my call ignored. I then received a call from them 25 minutes after my original call, but my bus had already arrived by then. The person on the phone was rude and they dont give satisfactory customer service. Choose another cab company.

Great, punctual service. They are always on time and dont complain if I am running a few minutes behind. I will continue to use New Limo as my preferred car service.

The worstttttt Taxi service ever, I would definitely give 0 stars if I could .

Great fare very nice owner. The car was clean he was on time to get us and he got us to our destination on time. We got picked up from shoprite by Newport and dropped off at West Side.

Second update:Second update--After a horrible, horrible first experience, I was contacted by the owner and given a free roundtrip to make up for it. After a satisfactory second round trip including a pick up from one of the owners, I decided to use them again. This review is now a month outdated as Ive never updated, but I tried them again in late June... and it was just as bad as the first time. Late picking me up at 6am on the way to the airport, and again 30-45 minutes late picking me up at the airport with more excuses from the dispatcher telling me he was circling the airport. It doesnt take 45 minutes to circle Newark airport and get to a clearly decided upon gate/door.The owners are nice and seem to care for their business. Everybody else that works at this company is incompetent and rude. What a shame. Stay away. I will not be giving a third chance.

This people are not really a companyIs really the house of my uncle that decided to make business out of putting his car a a phone number here

Absolutely worst taxi service I have used in JC. Started with one of the most disgusting cars I have ever seen. There were dirty tissues on the back seat, seats were soiled and stinking.The driver did not even get out to offer to put bags into boot.Told him I will pay by cc when I got into cab and he just nodded. At the airport then he says we dont except cards and said I should find an ATM if I have no cash. I refused and in the end had to wait 20 minutes while he called his boss to figure out how to charge the card.Will never use them again and cant imagine how they have such good reviews here. Uber it is next time.

Better than average prices, minimal wait times compared to other cabbies, and the drivers are personable from my experiences so far. If you need a ride call these guys!

Rave reviews from me and my family! Friendly courteous and always on time !

If I could give these people no stars I would. I requested a taxi and they never showed up. After calling them numerous times they stopped answering their phone.

The first guy was on duty and declined to take me. Some African man.

Clean .. rather the driver was on the phone the whole ride .. took his slow ass time .. and all I kept hearing was gibberish and the seat belt dinging.. ooh yea took them 30 min to take me 1 mile ..

Over charged and they never have cabs available. Horrible service.

I waited 45 mins n still no cab worst experience ever especially with a sprained ankle

Worst cab service, their car does not have working ac, the car does not go above 50 mph on a freeway as well, there are better car services in jersey city.

Bad service no is good

# 1 in jersey city

Bad service, too expensive, unit too dirty

No longer exists

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