The people of Ziebart in Jamestown are very professional. They have phenomenal customer service skills. Nick was very friendly and helpful. My car feels brand new. All in all a five star experience.
I purchased a 10 year rust maintenance protection plan here for a used vehicle. I only purchased this plan because the sales associate, Ritsau, said that I could get my touch ups every year at no additional cost. I found out a year later that this is not the case and that I would have to go back to this original location to get it done for free. I move frequently for work and now will have to drive 3 hours to get this completed or pay $79 at my nearest location since they are all franchises. This is not a honest franchise and I would avoid if possible. Ziebart in Binghamton, NY is a better option.
Took my car in to get a new remote start before winter hits. Nick Wilkinson took absolutely amazing care of us!! Service was excellent, would highly recommend!
Excellent detailing. Nick was so accommodating with scheduling. Everyone was friendly and professional. First class. I will be a repeat happy customer.
Nick did a wonderful job he had my truck looking great. It looks like it just came out of the show room. The customer service was great.
The did a complete ceramic paint coating. My truck looks next level! Paint just pops and no wax needed!Also had the Rhino Liner done in my bed and it is awesome. They put in all I need this winter with complete winterization throughout and a remote starter. Great to work with and was in and out as expected!
Nick was kind and professional. I had to wait in the store while my car was detailed. He would periodically check in to let me know what was going on. My car looks brand new inside!
Nick was great..everything was handled professionally and looks great..will continue to give them my business.
The amount of service fee and quality do not line up!!! I paid $161.95 for this !!! Poor me.They “tried to clean the carpet. I understand the salt being “burned” into material a bit. But the carpet cleaning job was poor.Also the leather interior looks and feels about the same as well.The stuff is really great in terms of being friendly. I expected better. But kind of the only place to go around here.
After Expressing concerns to the manager Nick he offered to get me in the next day to resolve my issue. I thought that was very considerate!
My husband and I recently had a great experience. Everyone was very professional, understanding and did a wonderful job. My vehicle was under coated while his truck had the rhino bed put in. Looks amazing! Chad and everyone there worked with us with our unique situation. You can tell they really care about their customers and going above and beyond what’s expected. I can’t express enough how happy we are ! We will definitely be a repeat customer for the other amazing products they have there.
Great work, very professional well worth the money.
Professionals and very through. We are so happy with the interior detailing they did for us. We highly recommend the Ziebart team!
It was a great experience. When my truck was done it looked brand new. I would highly recommend other to go here. The store manager, Chad is also a great guy very professional and takes care of you.
Skylar will take care of you. They did an awesome job ceramic coating my Mack Anthem
Chad and all the staff at Ziebart of Jamestown were great! I’ve had a few services done now and everything is always done professionally and they make sure you’re 100 percent happy. They’re all really helpful with telling me what I can do to keep my truck looking great. I will continue to go there and send my family and friends. Thanks for the great work guys!
First time ever getting my vehicle detailed, undercoated, windows tinted, ect. and first time ever going to this place. Skylar was very courteous, professional, and helpful with the entire process, from the estimates, to going over my options, and was kind enough to wait a little bit after they closed for the day to give me the rundown on the dos and donts with my vehicle to ensure that the service done today will last for a long time. Theyre a courteous, professional establishment and I would go to them again for sure for any other service in the future.
Undercoat & Truck bed liner. Did a great job customer service wonderful.
Had a Rhino liner installed today and it looks amazing! I was very impressed with the workmanship and how professional Chad and all the staff were! Definitely will be a repeat customer!
I own a 2014 Ram 2500 crew cab since new that I have vacuumed occasionally but have not paid much attention to. My wife gave me a vehicle detailing service from Ziebart Tidy Car in Jamestown for my birthday. They got me in the next day. Just picked it up and could not believe the difference. The carpets, steering wheel, vinyl, door jams, everything in the cab looked like brand new.They told me that it would be as close to showroom condition as possible. They were spot on! I felt like I wanted to take my shoes off before I got in it. Had it not been for the snow on the ground I may have. Thank you Ziebart Tidy Car of Jamestown for a great birthday gift!!
Would highly recommend this place. They did a great job with a spray in bed liner for a new truck. When an issue came up after returning the vehicle, the level of professionalism and attention to detail to correct the issue was amazing. The management team at this business sincerely cares about outstanding customer service. Great Product, better team!
Great customer service and always considerate of your time!
Fabulous job of detailing my car this week. Having three German shepherds drooling and shedding, it was a great relief to have the new car smell and look again. Highly recommended.
Were happy with our experience here.😊
Great services, pretty expensive.
Customer service was excellent. I bought a gift certificate for my husband and the girl behind the counter was so nice. She gave me a giftbox and made my purchase so easy.
Skylar and John help me out with the car starter and advised me that there was a monthly fee. They hooked me up with fob so I didnt have to pay a monthly installment.
Very knowledgeable, friendly guys. I feel very well taken care of. Thank you. I was assisted by Skylar and he answered all my questions, set me up with rust protection and gave me an awesome deal
They explained in detail what they were going to do and it was faster than what they said it was gonna be.
Worst interior detailing job Ive ever gotten.
Chad Ristau and his team made my experience with Ziebart amazing! His customer service skills, ability to explain the rust proofing process my car was going through, plus his genuine, positive attitude was top notch! Amazing job Chad! Thank you for all your help! Im very happy with the finished product and service!
Absolutely the worst Car detailing experience I’ve ever had. Paid $150+ for this company to do barely any cleaning. I dropped my car off at 11 and was told to be there by 4:30pm for pick up. I got there at exactly 4:30 and was told it would be 10 more minutes. I waited ANOTHER 35/40 minutes before they came out with my car. When I inspected my car, I noticed they did the bare minimum of cleaning. They didn’t vacuum well underneath or on the sides of my seats. They didn’t wipe down anything on the inside besides the cup holder and the front Dash. I found some dirt spots, I took a napkin & some water & the spots came out. I’d love for the owner of the company to explain to me why I am able to get these spots off and not the “ PAID PROFESSIONALS?”Yes I have pictures of the horrible job, but cannot post.NEVER SPEND MONEY HERE. THEY DO NOT DO WHAT IS EXPECTED. IF I COULD GIVE NEGATIVE STARS I WOULD.
Definitely not worth the 150 for the interior detail. It was basically like I paid 150 for a shampoo and vaccume... dust was trapped in all compartments still, cup holder still had crusty stuff a simple good scrub would get out. I understand my seats weren’t the cleanest but leaving basic stains still didn’t seem like they really did much at all. I barely noticed a difference sadly. Also I had a full 50 pack of water bottles I left in the trunk that was taken out and I didn’t notice it was gone until I was home. Not worth it to me.
Thank you Chad Ristau and Team for your excellent work! My car smells so clean and fresh. I could sleep in it! Great job!Linda Conyer
Friendly staff an they take all the sanitizing stuff for covid-19 seriously which is great outside seating same time as your vehicle before you get it back great place
The guys did an awesome job on time.
Great service, excellent staff
Friendly staff and an inviting environment. Would recommend for any and all services you may need for your vehicle.
Awesome place will def be back
I got my daughters Subaru undercoated last fall. Granted, it was an older model. But they undercoated it, actually wanted me to purchase the package that .you come back every year for I dont know....$ 500 ...its a business I know. Imagine my shock when her Subaru broke down this September, rotted beyond repair. I wish they had told me how bad it was ! I wasted that money getting it undercoated and I could have been more prepared for her car breaking down on her !
I have been going to this ziebart for the last four years and Im completely satisfied every time! Everyone is always very nice and extremely helpful. My truck looks sexy !!!
Tim Fink is the best. Very good to work with. We recommend Ziebart fully. Very satisfied.
Ziebart Auto Detailing is 5 stars with me! Their manager, Dennis, is quick yet thorough in explaining their options. He also has a great sense of humor! The staff is courteous and friendly. They’re professional and did an excellent job of detailing my car both inside & out. They’ve got my recommendation.
Deceitful people. Lied to my wife twice
Ziebart of Jamestown is the only place I’ll take my vehicles to be cared for. Stop in and see Tim or anyone else of the Ziebart team of Jamestown NY . I’ve had my truck rust proofed and undercoated. And just got the Zgloss package completed. My 2018 Titan looks brand new all over again. I will definitely be returning for more accessory upgrades and truck care.
So if you’re thinking of undercoating/ rustproofing from Ziebart, think two or three times. I thought I was getting UNDERcoating, not all over coating, the overspray on the vehicle was horrible. The overspray that they did get off left bad scratching in the clear coat.I did take it back for review and Chad said they would detail the vehicle for me, that’s about it.I feel I can detail it myself and do a better job minus more scratches.Ultimately I made a $600 mistake.If you’re super fussy with your vehicle like some of us don’t have this done.I don’t usually leave reviews, but I am still in the process of trying to get this vehicle back to pre-Ziebart condition, every time finding more scratches to buff out.
Ziebart of Jamestown NY is a great place to do business. The staff is professional and knowledgeable while being extremely courteous. The products are of high quality and the staff is friendly and concerned about their customers needs. I highly recommend Ziebart and their products and staff.
I can’t say enough about Jamestown Ziebart. Especially the Manager Chad Ristau. His Professionalism, Knowledge, Honesty with Dealing with all sorts of Customers I observed was Explicit while I waited for my Honda Accord being Serviced. It’s hard to find a Great Place like this especially knowing all work was done well, without question. I Actually wanted to give Chad Ristau 10 ⭐️ Stars. I was only allowed on this Review to give him 5 stars. I Entertain anyone to get your vehicles worked on by Jamestown NY, Ziebart. Ask for Chad Ristau, it will be Advantageous for you all. Stay Healthy and Safe. John Anderson from Kane, PA
The rust protection coatings are like a warm fuzzy blanket in winter!
Awesome and very helpful
Huge shout out to Chad Ristau and team!! My Betty looks amazing!! Thank you Ziebart!
These people are amazing! I live 30 minutes away and they work very hard to make sure i get on the schedule. Great undercoating job and the remote starter they put in was second to none. I will definitely be back!
If I could give more stars I would!! Awesome job! I got my vehicle detailed and they went above and beyond! Staff is the most friendliest Ive ever seen! They made me feel like i was dealing with family! Dennis you are the best! My kids will be telling your jokes to everyone!
Chad and his team were great to work with! Tim Fink, the sales associate really provided LEGENDARY customer service. You can tell Chad and his team really work together. They were professional, friendly and on point with everything. Not only did Chad and Tim build a customer for today but a lifetime of business. Thank you for helping me all my rust proofing needs!
I’ve had many services done @ Ziebart from their undercoating and rust protection to their paint protection as well.Also recently had a lift -kit and some other accessories installed. Always super satisfied with their product and service. The truck looks great. Awesome Job Ziebart!!!
Tim has done both my vehicles with full packages; ceramic, undercoat, window, interior, chip rail, bed liner, paint film and more. He is great to work with. Getting second year service and interior. Thanks Tim
Have been going here for the last couple of years for rust proofing, detailing, and window tinting. I have had great experiences working with the staff and enjoy their products. I would definitely recommend others to go to Ziebart.
Always get the best prices and the best service for your vehicle. They know the care you want to maintain to your vehicle and can help find the best package plans to keep your ride looking clean, sharp and protected.
I had an amazing experience with Ziebart and their outstanding service. I took my vehicle in for undercoating and midway through the day, my daughters school (a few towns away) called to say she was sick and had to get picked up. There was noone else available to get her, so I called Ziebart to see if my vehicle was done. My car still had 45 minutes before the work was completed. The manager offered to have one of his employees drive me the 20 minutes away to pick up my sick kiddo and back, at which point my car would be ready. The employee who drove us was friendly and kind and our overall experience would lead me to recommend them again and again.And my daughter still tells people about the big car she got to ride in. Thanks again!!
Good service good product
I would recommend the complete protection package to anyone who is serious about maintaining their vehicle within the Western New York region. I met with Dennis, set up an appointment and my vehicle was completed to perfection. Dennis and the rest of the staff at Ziebart are friendly, efficient and professional.
I had paint protection film and Diamond Gloss coating priced out and scheduled for the beginning of March. They called me to reschedule, due to their employee having jury duty. I reschedule for 3 weeks later ...fine. I drop my truck off last night and requested that after they buff and prep my truck, I be allowed to come in and be shown exactly where the film would go on my truck. They open at 8am.... I was called by 10:30am stating my whole entire full-sized pickup was washed, buffed, clay barred, and ready to view. When I get there, he is making nothing but excuses for why they couldnt get out scruffs and scratches on the hood, roof, etc. He stated that the film would cover it anyway. Yes, there are scratches from previous dealership details and the automatic carwash, but the truck has a whole 5,500 miles on it. Why would I want to cover up issues and not have them corrected? Unreal. Dennis is very nice, but that is all this place has going for it. They will talk up their services and are not able to deliver the results they speak of.
Absolutely would recommend Ziebart to others. Everything was explained in great detail as to what they were going to do to my car and I was treated with utmost respect.This was the second time I have used Ziebart on my vehicles and both times my cars have looked brand new. They do an amazing job !
I have been with Ziebart for years. Without a doubt I would recommend them to anyone who asks and even those that dont :)They know their stuff - they are not going to push you into something you are not ready for. They do incredible work; down to the last puppy hair on your back seat. My Venza always comes back looking brand new and my Corolla still looks as good as new (and its 6 years old now). They are flexible in getting you in and totally flexible in allowing you to drop your car off.Love Love Love them!
Ive had Ziebart of Jamestown work on many cars over the last 19 years. They have always been professional and done excellent work. Most recently they installed a hitch on our Outback. I no longer live in the area but come back occasionally and scheduled this work for one of those trips. They were kind enough to provide transportation to another appointment while they worked on our car and then promptly picked me up. Everything was perfectly on time and the work was perfect as well.
Could not be happy with Ziebart of Jamestown....Great staff and superior service! They listen to your needs and wants... Unique in todays business world! Cant get any better than the GREAT people at Ziebart of Jamestown!
I have taken my 2016 Explorer Sport for detailing twice now and every time I get my car done it comes back newer looking and nicer looking than the day I bought it. I have even recommended friends and family to Ziebart and will continue to do so. I cannot thank them enough for the work they do for me.
I have done buisness with them in the past and received a highly recommended experience. I know throughout the years that personal will change and sometimes owners.If it wasnt for Tims background knowledge, friendly personality and recognition for Veterans, a long with a experienced staff member doing the work and such.. I most likely would have continued on my way along with my $$.I however am pleased with what was done and will be monitoring everything as the days go. Further details to come.A year has come and after looking over what I had done in which was a rust protection and a sound deading undercoat. I noticed that there are areas that were not covered by the undercoat and its definitely not sound deading. The rust protection is a very sticky substance that collects a lot of dust, bugs ect and looks dirty all the time. I am truly disappointed with the overall outcome.
The staff here is very personable and courteous. They are very knowledgeable about all items they carry and go out of there way to help you. I would highly recommend Ziebart of Jamestown NY to anyone.
Had to reschedule appointment
After walking into Zeibart Jamestown for the first time Timothy Fink greated me and asked what he could do for me. I was there for inspection pictures, as I just changed car insurance providers. This is not a big ticket item but Tim treated me with respect and kindness. I was not pushed to buy every product Zeibart offers, just got a friendly reminder, during the inspection process, and I was on my way. I would recommend Zeibart, especially Tomothy Fink for all your vehicle protection needs.
These people are awesome. I wish I knew about the rust coating protection sooner! I got my remote start for my car here and Ive always been happy with it.
Having been from the Massachusetts area its a different chemical that they put on the roads in New York. I shopped around and found Kyle and his staff online so I thought I would give them a try with my F-350. Not only was he professional and knowledgeable but it was reasonably priced. They told me to drop the truck off in the morning and they would get the rust proofing done and I also went with some window tinting while it was there. Great shop and great staff. Thank you for treating my truck so well
Staff was very friendly and helpful. Made an appointment and was right in and didnt have to wait longer than expected.
Great products & great people!Fantastic service!They took care of my car and my mother-in-laws as well. She really appreciated the car starter this winter. Thank you, Zeibart!
The friendly staff and quality products that Ziebart has to offer beat out all the competition. I trust them to help me in the battle WNY salt with their Ziebart undercoating, along with tinting my windows, and rhino lining my truck bed not to mention detailing my vehicles as needed. I not only let them work on my vehicle but my wife and parents vehicles as well. I could not recommend this business enough.
Very friendly and did a great job cleaning my outback! Would definitely use and reccomend them to anyone! They took time to explain all their services as we are new to area and did not try to push services I didnt need. Very happy customer !!
Great job at interior detailing. Salt stains are brutal to get out and once dry you can see the ones they missed. NOT THEIR FAULT. The graciously got me in a couple of days later and redid the salt stains at NO CHARGE. I highly recommend them. I also have them do exterior as well and they always do a great job!!!
Went to Ziebart and purchased accessories and undercoating for my new truck! They did a great job and I am very happy with their service. Will be going back for sure! Thanks guys!
Awesome service and great service manager! Highly recommend ziebart.
The team performed an excellent job on my truck!!! Absolutely love the bed liner and undercoat!!!Will definitely work with them again!!! The team is very inviting and great to work with!!!
I received a gift certificate for a remote starter from Ziebart Installed and does make the winter mornings so nice to hop in a warm truck .I had trouble with my remote stopped in couldnt have been nicer fixed the problem and was in and out with a smile. I have also had a full detail which was such a treat after a long winter inside looked new .If you havent had the aquapell I recommend to everyone makes rain just bead off your windows.My experience with the Crandall Family is nothing but positive dedicated service and staff who work hard to make you happy and make all those vehicle issues a positive pleasant experience.
Professional...peoples to helped you what you need..
I have had several vehicles done at ziebart. The vehicles look show room new when they get done...They do an excellent job. I would highly recommend them if you plan on keeping your vehicle for any amount of time.
DENNIS was awesome. Came on time and the the guys were just getting done. Looked good.
Reasonably priced,very friendly and knowledgeable staff.
Had my sons car undercoated and it came out great! We were very happy with the services.
These guys know their stuff. Got my car detailed when I was in NY and selected these guys based off their reviews. Do yourself a favor and treat yourself and your vehicle to this place. 11/10
I have always had great service. I wouldn’t take my car any where else. Prices are always fair and I don’t have to wait long to get in when I need something done.
I have a customized van with an automatic lift. Not only is this vehical expensive but its not easily replaced. So it is of critical importance that this vehicle last as long as possible. As always, Zeibart was terrific! They are knowledgeable, fast and friendly. They always take the time to assess the vehicle and advise us of same. If needed they will recommend products to help the vehicle last longer. I would recommend them 100%.
Great customer service and support. They take care of your car inside and out.
Very friendly staff, and extremely professional and they have an eye for detail. Exceptional service!
Always great service! Very pleasant staff! Customer for life. :)
This place is amazing I have my vehicle in twice per year for maintenance and the staff is very friendly and helpful and they do a great job with you vehicle would recommend to anyone
If I could put 0 stars I would.
These guys are simply amazing. I work at Shults Hyundai and I use them all the time for rust protection and remote starts, and have had incredible service and efficiency EVERY SINGLE TIME. They are always friendly and helpful, and I am so glad we have them nearby.
We had our SUV undercoated and new mats installed. We were well pleased; courteous service, done on time as promised. See you next spring.