Our company switched from a long time warehouse relationship to Shipping & Handling in October of 2019, and it has been nothing but good experience since.Shipping & Handling met, and frankly exceeded all of our small companys expectations in terms of picking, packing and shipping our orders. When Shipping & Handling says that they will do something, they mean it! So reliable, accurate, helpful, easy to work with, and the staff is super friendly! Our company is very happy and fortunate to have found such quality of work in Shipping & Handling!
S&H assists our company with production, kitting, and packaging needs. They are extremely professional, accommodating, attentive, prompt, and communicative. I work directly with Megan and Jennifer, and they are amazing. They have a quick response time. They are excellent partners in achieving a fast turnaround time while maintaining high quality in the finished product.
For the past couple years Shipping and Handling has handled warehousing and fulfillment for my web-store. They have been nothing but a pleasure to partner with! I truly cant say enough good things about them.Brandon Adams
Our experience with Shipping and Handling has been excellent and consistent. Weve shopped, visited, and tried other 3PL (Third Party Logistics) operations in Florida, California, Texas, Michigan, and South Carolina. They all promised a lot, some tried, but most did very poorly or were too expensive.I have dealt directly with all company departments, from Management, to IT, to Client Fulfillment, and Accounting. Not only have all staff performed well, been responsive, and professional, but all - without exception which is almost odd - have demonstrated a great attitude. That type of culture breeds and supports success.Their costing is fair and competitive, and their billing is clear and detailed. Frankly, makes you wonder why other operations cant simply do it right like these guys do.Update Feb 5 2019: This company has changed over the last several months. Over 80% of their outbound shipments have errors, they are unable to present count / stock history, inventory quantities change from one day to the next, and despite 2 people checking the shipments they still make errors. We are going to need to secure our own staff to run our own physical before we move out asap. They use to be great, but despite repeated efforts of good faith to resolve and have patience, they are unable - and frankly unwilling - to accept any responsibility. Look at the other recent reviews on them before you choose this warehouse for your products.
We are a national manufacturing business using SAH to fulfill our orders in the Southeastern US. So far our experience has been nothing but positive. From initial contact to setting up our account to initial stocking to fulfilling orders their service has been friendly, professional and accurate. This is a refreshing change in a business (warehousing) that is not always customer - oriented. Weve only been on board for 3 months but so far their performance has been 100% error free. I highly recommend SAH for any company that needs order fulfillment that is reasonably priced, accurate and fast.
SJ Display Group has been doing business with Shipping-and-Handling for over 3 years. They are a major part of our fulfilment and logistics line of business. We are very grateful for their team and their partnership.
Shipping and Handling have been great to work with and make my job a lot easier so I can focus on the important things of growing the business while knowing my customers are receiving their orders on time. I highly recommend S&H!!!!
Always pleased with their services and going the extra mile on projects.
The Shipping-and-Handling team is amazing and always handle everything from inspecting, fulfilling... to shipping professionally and in a very timely manner. Matt Beyler is very patience and extremely supportive with my delayed shipment. Thanks so much for the help and support of Matt, Jennifer, Bryan, Matt (IT), and Dan (whom I got to meet in persons with). Everybody is friendly and make me feel like you are a part of my own team. Many many thanks again for your great work. Im very glad to have found your company and feel blessed to have a chance to work with you.
Incredible service, incredible people, and super reliable processes. I trust Shipping & Handling for our fulfillment, and you should too.
Very easy to work with, hands on support, and good pricing. And the people are really great and super friendly!
Extremely hard working and knowledgeable employees! Would recommend
Shipping and handling has performed admirably for our small business. The staff goes out of their way to provide personalized service and customized service requests are welcomed. Urgent and/or priority requests are handling quickly and professionally and fulfillment has been flawlessly executed. Highly recommend their services.
We have been doing business with Shipping-and-Handling for about a year. They moved a lot of inventory from our warehouse to their fulfillment center, and the move went off without a hitch, thanks to their organization and professionalism. The staff is very easy to work with. They are always very quick to respond to requests.
Choosing to work with Shipping-and-handling has been one of our best business decisions for brand. The team has been incredible to work with. They take the time to know our needs for our customized product and they have excellent customer service. We truly feel like they are part of our Fotostrap family. Thank you SH for helping us to grow our brand with your excellent fulfilling services!
Weve worked with multiple fulfillment centers throughout our 6 years in business and Shipping and Handling is the worst weve had. We moved to them because of their location in North Florida, but whatever efficiency we gained by proximity has been lost due to numerous mistakes with shipments and unbelievably bad inventory management.Our inventory counts randomly shift by hundreds of units from one day to the next. Weve had product inventory damaged by Shipping and Handling at their facility and recurring issues with poor packing leading to broken products in shipment. We were also consistently overcharged on storage fees. When we finally had enough and had the product returned to us, they returned less than 1/3 the number of the pallets they were billing us to store each month. They also magically found hundreds of units of product across numerous SKUs that they didnt know they had. The final product we received back still did not match their final inventory report!To add insult to injury, they didnt even shrink wrap our product to pallets when returning to us, so our product was returned dirty and damaged. This is an unprofessional and unreliable fulfillment company that doesnt take responsibility for their errors and is focused on growth over quality. Avoid them at all costs!!
My company has been doing business with Shipping-and-Handling for over 3 years. They are great to work with, every person we deal with has been pleasant, knowledgeable and goes out of their way to make sure continue to maintain a great partnership. Customers, vendors and employees are well taken care of.
Shipping-and-handling provide an excellent, hands on service. The team are proactive, attentive and help solve problems along the way. We are very happy to be working with them and if you are an e-commerce company, they are a great option for storage and distribution.
Shipping and Handling offers the best customer service with the most caring, conscientious staff that daily strive for excellence. It is my pleasure to work closely with this company and I wish it were possible for them to handle all of my shipping needs.
Perfect service, nice team.
Easy to communicate with, great services, thanks!
They are the absolute best. No matter what my needs have been, they have met and exceeded my expectations!
Great and professional fulfillment service with awesome staffs. It is really a good choice to be a partner with S&H!
Really great client services. They are very responsive and will to help your business and company.
S&H saves us so much time, allowing us to scale! - Aviator Gear
Very good team and service.
Great Company!!