Shame on me. I used RONNIES REPAIRE SHOP, when the shop was down on the corner of San Jose Blvd. and Sunbeam Rd. I was very happy with them. Then LOWES came into town, and they were more convenient, Bye Bye Ronnies. Now, 30 plus years later, I find myself back at Ronnies. What a terrific shop, very friendly and accomodating. I had them repair and service my lawn mower. Very, very reasonable price, runs better than new. Terrific!!!
Ronnies repair shop has a great staff. I called over the phone to verify if they had the toro Lean to steer sprayer. I spoke to Robbie which was very helpful in explaining that They didn’t have any in inventory but that they could special order one. He was able to tell me the price over the phone and everything. I came in that same day and Matt was able to assist me with financing. He was very professional and explained all the details. The sprayer came in 2 days and Matt called me to come get it. Ive been in the lawn care business for a few seasons now and have been to a few dealerships. This was my first visit at Ronnies and I had a great experience here and will continue to shop at Ronnies because of there costumer service and quality products. Mainly the costumer service!!!
My husband has used these guys for years, everything from chainsaws to generators...they may be busy, who isnt these days, but a good repair should should be. My lawn mower was acting up and it was beyond work my husband was able to do for me. Instead of waiting on him I took it in for repair myself. Matt was wonderful, he didnt talk down to me since I was a woman bringing in a mower for repair. He was knowledgeable and very helpful through the entire process...so much in fact I brought him my Grandmas mower for repair as well. We are a family where the Gals love our mowers. Mostly so our plants dont get run over. They got them both in and out in the projected time given. I highly recommend them.
Nice shop, very clean and organized, and plenty of inventory. Able to get what I needed at a very fair price point.
Ronnies did a great job of cleaning out and maintaining my household pressure washer that would not turn on. The price was very reasonable and the turn around time was only one business day!! They were very helpful over the phone and in person with great recommendations for fuel and future usage. Highly recommend.
I took my lawn mower in for a tune up and Ronnies did a great job! I was really pleased with the turn around time and the price. The guys were super nice and answered all of my questions. If you need small engine repair this is the place to go!
The guys that work there are great and they go out of their way to help me everytime Im there. Ive never had such good customer service from an equipment service place
I purchased a Toro 21 self propelled lawn mower from The Home Depot. When I used it grass and debris would blow in my face from a gap between the bag and the flap/door on the rear of the mower. I took it to a Toro dealer here in Jacksonville to get it fixed. They would not or could not fix it. They told me to cut it to get it to seal. I told them it was still under warranty and I would not do that. So I took it to Ronnies Repair Shop here in Jacksonville, (another Toro dealer), which was the best thing I did. They assessed the problem and in about a week they replaced the bag and its frame which solved my problem. Now I can mow my yard without getting showered with grass and dirt. Thank You Ronnies Repair Shop, the best Toro dealer in Jacksonville.
Very nice guys, very thorough with services. Decent prices.
Ive been going there for years and they never have disappointed me. Matt at the front desk is extremely nice and caring about treating people the right way.
Great turn around time on my repair. Very fairly priced.
As a new homeowner (with a big lawn), I can say this shop has been invaluable. They have competitive prices and I chose to buy my new mower and edger here, AND they tested the equipment, filled them up with gas, and took the time to educate me on them. They do a fine job with maintenance and they are very friendly. I’ve been impressed since Day One!
Came in for a part that I knew no one would have. I had pretty much resigned myself to the fact that I’d probably have to buy a new mower. One of the guys went to the back and he magically had exactly what I needed. Guy was nice enough to install it for me and not even charge me. Great staff and service. I’ll be back to buy.
I took a pressure washer in to fix since it had not been run in over five years. Everyone was friendly, courteous, and was able to give an estimate unless they uncovered something more than old gas and a carburetor that needed cleaning. They were timely and very fair on the price. I will definitely use them again and would recommend them to others.
We took our mower up there for the front axle they call and say the motor runs poorly it needs a new blade etc i just replaced the blade on the not even 2 months ago and honestly the mower runs worse now after we got it back it struggles to start
Fair price. Nice people
Great place.
Good work, good prices, reasonable turnaround time. They’ve been in town for a very long time and I wouldn’t go anywhere else.
Fast service knowledgeable staff good place
Knowledgeable and polite salesmen. Plenty of choice of high quality movers and edgers. No job too small. I brought every single year to sharp a mover blade which is done perfectly.
I came in to enquire about a new commercial mower and was pleasantly approached by Matt. I have been to several shops around town over the past month while looking at different models of mowers. Matt was by far the most knowledgeable person i have ram across out of all the stores i visited. I ended up getting a new stihl weed eater while i was there and anxiously waiting for my mower to come in around the first week of November hopefully. I will definitely be buying all of my lawn equipment at Ronnies as well as my services. Highly recommend!!
Great place for small engine repair. Fast and fair. Highly recommend for your repair needs.
Their website and the guy answering the phone said they closed at 1 pm. We drove there from east Jacksonville. I called at 12:40 to let them know we were on our way and would get there in 15 minutes. The guy said twice that they closed at 1 pm. I said well hrry and get there as soon as we can.Well, we arrived at 12:56 according to the time on our phones. My wife went to the door as the guy was locking it. In the meantime, I got my pressure washer out of the car and up to the guy. By then he told me they were closed. I said its only 12:57. He said its closed at 1 pm. After I tried to get him to concede to just me drop it off after I let him know we drove from eadt Jacksonville and let him know we were on our way. He said they were closed and walked away. By then it was only 12:58 pm. I said that and showed him my phone. He did not say a word but walked away.I dont know about you, but this is TERRIBLE CUSTOMER SERVICE! We drove a half hour to get there. We dont plan to go back!
Awesome customer service and fair prices. After ensuring my selection was gassed up and ready to go, they gave me a quick tutorial & were even kind enough to recycle my old mower. Look forward to visiting for future service, highly recommended!
Ronnies was very knowledgeable informative and friendly I would go back. Thanks Joe
I stopped by for repairs on a generator, unfortunately they do not work on the brand of generator I have. They were very friendly and nice. The showroom was clean and stocked. I am coming back to buy a chain saw.
Very helpful on my saw parts
Very knowledgeable and friendly. Had my pressure washer fixed within a day. Much faster and cheaper than express mover. Thank you!
Great customer service and knowledgeable staff
They are not very polite to people when they ask a question. dont go there because if youre a woman they dont treat you with with respect and talk to you like they do the other.will not ever go back there .so when I called to talk to the manager at the same guy who went off on me and I said well you know you dont treat women the same way and he said women are just as capable
Hurricane Dorian on the way and my generator would not start. A throttle cable adjustment had vibrated off during Irma and I did not get it set properly to start. I took it to Ronnies at 0700 this morning and had it back by 1030. The guys knew exactly what I was talking about with the throttle and fixed it quickly. Bring it on Dorian, we are ready. Knowledgeable and reasonable. Thanks guys.
Very friendly and quick service. Brought my mower in for service in the morning, it was done by afternoon. Professional, knowledgeable and reasonable prices. Would highly recommend.
I took my edger in for repair. These guys are great to deal with - very professional and great customer service. They know their stuff. Chris, the repair tech, took the time to give me some tips to make starting my edger much easier. Thanks Chris - I appreciate the professional advice.
Wow! From front to back truly an amazing shop, it was more like a Harley dealership than a mower joint. Matt up front is the man, knowledgeable, but most importantly he cared and knew how to hustle. It was busy the whole time I was there for more than an hour shopping and he and the team helped more people than I have ever seen and answered my 1,001 questions and not once did I feel rushed or pressured. I was also given the Grande tour and that was impressive. Its a dealership, a parts warehouse, with a stunning shop and it goes on. Truly Grade A+. This one actually earns all 5 stars!
My father-in-law has been going to Ronnies for year and recommended we look for lawn equipment there after buying our first home. Since my husband was working I went to Ronnies alone to buy a Trimmer, Edger, and Blower. As soon as I walked in and looked around I was overwhelmed by the selection, but I explained (to the very nice, helpful man) what I was there to buy, and he got me all sorted and out the door in under thirty minutes! I know nothing about lawn equipment, but left feeling confident I got the right tools for the job. Thank you!!!!
We have been doing business with Ronnies as long as I can remember. We have purchased everything from weed wackers, chainsaws, blowers and a rider lawn mower just recently. Their service has been exceptional. When they say something is going to be ready, it is. Staff is polite and informative. It has been and will continue to be a pleasure being served by Ronnies.
Matt was very helpful getting me Toro parts in a hurry. Saved me a bunch of time from ordering online and I always like giving bit back to the local guys anyway. Thanks guys and keep it up
The only place to buy lawn equipment and accessories!
Didn’t do what they what they charged me for. Don’t do business with them.
I looked at several mower repair shops but chose Ronnies because of the stellar reputation I found in on-line reviews. All of the reviews turned out to be spot on for me and my experience with this business.The mower I took in for maintenance runs like a new one now. The price they charged for the service they provided was very reasonable as far as Im concerned. The shop is clean, organized and well stocked. Its like a candy store for men!I recommend Matt to deal with up front because he is extremely knowledgeable about his products and is very patient, professional and down to earth in his approach with customers.Im looking forward to a long-term relationship with Ronnies Repair Shop!
These guys have been good to me, sometimes I get frustrated with communication mishaps but this shop will always take care of you. Robby is helpful and pretty funny
Over the last 7 to 10 years I have purchased almost $3000 of residential lawn and yard maintenance equipment from Ronnie’s...two mowers and a full array of Stijl products. Before My first trip there, I checked out the Reviews. One was very negative and I’m writing this review to communicate that these guys are the real deal. They know their stuff, they sell and service an excellent product line at reasonable pricing, and they have ALWAYS been professional and courteous. I had a small stroke several years back and have issues remembering things. They have been extremely helpful and patient with me regarding operational and maintenance issues...not cheerleaders but true pros at what they do. May God bless them!
We were in Hurricane Michaels path, needed a specific generator. None of the big name stores had big generators in stock, they just dont keep them in stock have to order online which is useless to us at the moment. Anyway, Ronnies Repair Shop had what we needed and made sure it was ready and serviced and gave us a discount. It is the small hometown companies that have awesome service. Thank you very much for all their staff, Craig, Matt and everyone is super helpful there!
Great place, guys that work there are knowledgable, speak spanish and fair. Didnt try to charge me for something that was not broken. Keep up the great work Guys will be going back for all my lawn tractor needs.
Great atmosphere with Friendly staff,Matt was very nice and polite and Really knowable about his Equipment and really a people person Ill be back for other issues I have.
They have great help and they find what you need
Ronnie’s has always treated me fairly and quickly with my repair needs. I have my own small business and they have kept their schedule estimates and costs accurate, and minimized my downtime on several occasions. Fast and professional every time! Thanks Ronnie’s for the good work!
I have used Ronnies for push lawnmower repair. They are great! They seem to really care. They take time to explain the problem and how to prevent problems. They are also quick. Today I brought in a lawnmower and they were able to look at it right then and get me a quick answer. Also, I have never had an issue with their pricing.
Great service! Not only did they take it apart too make sure everything was ok, they gave me detailed information on the operation of my chainsaw. Good work, Nick. You all are a bit further away than my local repair shop but worth the extra mile by going the extra mile for me. Thanks.
Our new Honda inverter generator needed a part replaced due to recall, and their service was excellent. Upon pick-up, Matt carefully protected the generator in heavy rain, and stood under my hatchback to show me how it works. I wasnt sure of the sequence, so we went back inside, and Matt typed the instructions for me at super-speed and sent me away with a printed copy. Highly recommended for repairs and service.
Excellent repair and gardening equipment store. Took my old lawn mower in at 10:00am. It had been stood a few years and would not start. They diagnosed it in a hour and did a service plus added a new carburetor and some parts for a total of $90. The mower was ready at 2:00pm the same day. All the staff were super polite and professional.
Awesome, only way to describe it. Thanks Jim.
Fair priced and honest establishment, got my repairs done in a timely manner, would come back here again.
Amazing service. These guys fixed my pressure washer with lightning speed. As usual, ethanol gas was the problem. Use ethanol free gas from gate gas station to prevent your valves from sticking or the carb from gumming up. I will definitely use these guys in the future. Their prices were reasonable too.
This place is excellent! I needed a new blade for my edger. I thought I would have to leave it with them for a day or two. Nope! They found a new blade and installed it in about 10 minutes. Fantastic service at a great price. I will definitely be back.
Usually fast turn around on repairs. Good selection of equipment & tools
Took in my Honda Generator for repair. Matt was very helpful. They told me how long it would take and delivered as promised. I would recommend.
Picked up a Stihl 56 RC Trimmer. The staff was very helpful, filled up the fuel tank of the trimmer, and had it warmed up to show me how it runs. Was pleasantly surprise with a six pack of Stihl 2 Cycle Engine oil and safety glasses. Came home and edged the whole yard. The trimmer worked great. Conveniently close and looks like they have a large repair shop for any repairs I may need on lawn equipment.
Extremely knowledgeable and friendly, Matt knows his stuff. Great prices and willing to work with you. Stayed late on a Friday to make sure I had the equipment I needed for the weekend.
Great selection of parts and good prices even for an old Snapper chainsaw like mine. I spoke with Matt and a few others and they bent over backwards to find the correct parts for my old and not common chainsaw. Chainsaw runs great now. Thanks!
This place has been here forever, and sells the best equipment for commercial, and residential landscape. For over 15 years I have come here and this is a place you can be assured that when you leave you have something that will last for a while in Stihl, and Toro.They are swamped with repairs on older stuff, and may be a little direct but this aint a office setting..Very clean inside, products are easily visible, and they are very educated when it comes to what you need to do the job.I only wish they made the outside a little more upgraded, and parking area asphalt.Yall make enough money.
Matt just dropped off my new Toro 30 Timemaster to my driveway since I had no way to get it home. Also took the time to make sure I knew how to use it. Great customer service, thanks Matt!
The guys at Ronnie’s are simply amazing. With a hurricane bearing down on us, they sold me a Honda generator $100 cheaper than Northern Tool, Lowe’s, Home Depot or Amazon. The bonus is they can service it too!
Fast turnaround for service and low cost for routine maintenance on our self-propelled mower 🙂
I own a lawn service and these guys always give me back up and running when my equipment is down.Quick, reliable and fairly priced. Thanks!
Ronnies repair shop has saved the day again. They always fix our equipment in a timely fashion. We have not missed out on any work due to them keeping our equipment in top notch condition. Any time we get into a jam, Ronnies comes through to help us out. There is no other place like this in Jacksonville!! I would recommend Ronnies to anyone who uses small engines. Private or professional.Great customer service with a smile. Thanks again Ronnies!! ~ a Solstice Lawn Care employee
Matt at Ronnies is thebomb.com! He is very knowledgeable and does whatever he has to to get the job done! He makes it so we are able to run our business easily and efficiently. Thanks Matt!
Super helpful and knowledgeable.
Robby the truck driver is a great asset to Ronnies Repair Shop. He is very professional and customer oriented. If anyone need a zero turn mower worked on Ronnies Repair shop is honest and reliable. Thank you Robby your the best.
They are very helpful an inside is very clean. They were quick to get are parts for us
The price is very fair and sometimes even better than other locations. Staff is great and Matt is knowledgeable and great to deal with.
Matt was very helpful and his honesty saved me a lot of time and money. I highly recommend Ronnies.
Very good service. I took my OLD Snapper to Ronnies because it went from running to off and not starting/backfiring. I assumed that the timing key had sheared and I didnt have the tools to pull the flywheel. The told me a few days later that he set the valves but it was still running rough, he took the initiative to did into the carb and fixed a few other things. Result... its running better, smoother and stronger than I can recall. These guys are honest and conscientious.
Matt and the crew at Ronnie’s was fabulous! Very friendly, helpful, knowledgeable and understanding. The repair was completed sooner than expected. The price of the repair was very reasonable! Thank you!!
Great prices friendly service!
Ronnies Repair was quick and to the point. They took my mower without fuss and fixed it within two days. I didnt visit during peak season, but I was very pleased with their service and communication from initial phone call to final pickup!
Went in there with a small issue. Jim let me know what I needed to do and helped me fixed!! Very helpful and grateful to be able to get back to work so soon!!Thank you Jim!
The staff is very professional, honest, helpful, and friendly. They want to help you in any way and will give you an honest estimate. A special thank you to Matt for not only helping me with my lawnmower, but also finding my cellphone... Above and beyond service! Thank you!!
Awesome professional service. I took my generator in for repair in front of a looming hurricane and they indicated I was #76 in line just for generators. They said they would try to have it ready but unlikely. Next day it was repaired and less than estimated cost. They even fixed a tire (valve stem) at no extra cost. I highly recommend Ronnies Repair Shop and Lawn Equipment and will be bringin all my small engine business to them in the future.
I found this place because my go to repair and parts place became too far for my lawn Business. I was wonderfully pleased at how knowledge and fast they were with my backpack blower. Even told me most of the repairs would be covered under warranty and I hadnt even bought it there. I highly recommend Ronnies.
Excellent business extremely helpful staff good prices I would recommend anybody to go to this business. They sell some of the best products on the market and they repair the their products
This is the best place in Jacksonville to buy and service your equipmentI’ve been using them for over six years and they have done a great job
Fixed my lawn mower lightning fast. The cost was only $48. Im so glad I chose them.
I have purchased several stihl chainsaws from these folks. The owner is very abrasive and will not allow you to purchase the full warranty that most ACE locations offer. He makes alot of excuses when the equipment has problems or you need to make a warranty claim, typically he blames the user. The technicians, Rob & Nick are great, very straight forward & helpful.
Go there to get any power equipment taken care.. theyre the best... Pink Lawn Care
I took my Stihl multi-task tool in for repair and Jim and his staff had it repaired the next day. They offer excellent customer service at a fair price which is hard to find today. I buy all of my lawn tools from Ronnies and recommend them highly to anyone looking for quality products and great customer support.
Bad customer service
These people are honest and actually know what theyre doing at a reasonable price. I have tried elsewhere but only Ronnies from now on. They have my full support. Keep up the good work. razzkar
5 stars everytime.
Went two days in a row and had excellent service from Matt. He helped us decide between either the Toro or the Honda. We were sold on the Toro and it was on sale for the holiday so that was an added bonus! Definitely recommend them for repairs as we’ve used them before and they do great work! They are fast and check over your mower very well. They also registered the mower for warranty for us.
I have a Honda mower and Stihl trimmer and blower. If I need anything I go there. They always seem to have what I need in stock and prices are great. They take the time for me to tell them whats wrong with my equipment and give me advise. Great service. I recommend them to everyone.
Did a great job on my lawn mower!
Walked in with an easy repair expecting to just drop off my chainsaw. They fixed it on the spot for a very reasonable price. Friendly and knowledgeable. Thank you!
Have been taking my mowers here for years, since 2002. Purchased mower and string trimmer as well. Always great service and price is reasonable. Definitely recommend.
Matt, Jim and the entire staff here are the real deal. They are full of knowledge, flexible and patient. This is the shop that helps me run my business and you should make it yours.
Terrible! Do not go there! They kept my lawn mower for 6 weeks. $250. I got it back on Friday. Tried to mow Saturday morning. Its still broke. Its doing the same thing it was when I took it in. The bad reviews are true. I should have paid more attention to them. But they were close to my house. Also. They leave your mower outside for storage. It even looks worse now than when I took it in. The starter switch froze up. From being in the rain
Thank you so much! I went in there with my lawn mower running really loud. The tech- JF took one look at my lawn mower and fixed it. He told me a particular piece got bent probably by bushes. I got a new filter and brought my working lawn mower back home! Thank you so much for knowing what you are doing! It saved me a lot of heartache trying to fix it myself. Will definitely go back to you! Thanks!
Walked in and what seemed like a hard repair job to me, they did it in 2 minutes...Ronnie did not charge me a dime. With service like this, they have earned my business for all my needs in the future. I will also refer many others to this shop....thanks again.
The staff was friendly and helpful. Matt answered all my questions about the Toro timecutter that I bought. Robbie delivered it and furthur answered all questions and showed me how to operate the mower. It takes some getting used to, driving a zero turn mower, but he stayed until I was able to show that I could steer the thing. So thanks to Robbie and Matt. I have done business with Ronnies in the past and they have always provided great service. I would definitely recommend them.
Every time I use Ronnies repair shop fast repair great customer service thank you so much.