I live on the fourth floor and have been without elevator service for two days now ! ! ! Thanks to the delay in getting this fixed, Im suffering the consequences of having to climb the stairs multiple times a day.Yall should be ashamed of yourselves for not having parts in stock ! ! !FYI, ITS NOW BEEN FOUR DAYS WITHOUT AN ELEVATOR . . . OTIS ELEVATOR WAS ONCE A RESPECTABLE COMPANY BUT NOW IM THINKING NOT SO MUCH ANYMORE ! ! ! ! !