Multiple experiences dealing with muffler city has prompted me now to leave a review. Without a shadow of a doubt this is one of the most respected, knowledgeable, and honest automotive repair shops in the Jacksonville Florida area.If you are looking for a shop and reading this review because you have been nailed from others…GO HERE!!!!!!Don’t trust A-A or others that are in a network trying to charge you extra for parts and services, and maybe have a quite good name.It’s not about the name, it’s about how you are treated.Muffler city is a great shop for all your repairs.This really is a trustworthy place.Thanks muffler city my go to forever.
The best automotive maintenance shop in Jacksonville Florida! They took my classic 1994 Chevrolet Corvette and made it sound so aggressive that I can’t even explain how happy I am. Their customer service is definitely exceptional and they have a vast variety of options to choose from. From exhaust to get in your engine completely redone they are the best in Jacksonville! Scott and JR are the bomb!
They delivered quality and custom work in record time! I was able to get my exhaust and aftermarket bumpers done and the turn around time had to be a record. Honest and reliable service and I will definitely be returning for any other aftermarket/ general auto needs without a doubt. Thanks Muffler City team!
My radiator cracked and they had a quote to me within minutes. Everyone was polite and willing to discuss repairs with me. Their team stayed in contact with me and gave me updates and recommended repairs. The engine also had a knocking sound which they diagnosed to a belt lever.Another company suggested unnecessary repairs, but I was happy with their honesty and the affordable quote.I will definitely be back.Daniel
I completed muffler repairs in 2018 w/1 year warranty. However, the muffler fell after accumulating an extensive amount of rust. After much deliberation, as I was out of warranty, I called and Mr. Ron advise I return for repairs. Not only did he replaced the muffler but he also allotted a 2 year warranty on the replacement. I was completely shock and taken back as tears filled my eyes. Please, I encourage you to take all your vehicle issues to them as they mufflers, arent the only job they offer.....they take care of all vehicle issues. Kudos to Mr. Ron and his staff, on a fine job well done!🤗😄
I went to Muffler City on a referral from a friend, and I am quite pleased at the quality. They did some of the best welding Ive ever seen from an exhaust shop. I went from duals (horribly done), back to a Single exit exhaust. I was considering single exit and they talked me into a single 3 Super 10 with double walled/beveled tip. This thing sounds and looks amazing.Thanks again,Billy
Fair prices and excellent service! They repair more than mufflers. They diagnosed my car problem and fixed it within a few hours on the same day that I brought it in.
Would give this place 20 stars if I could, and I am not known for Exaggeration. They are by far the Best place my family and I have gone to. They are able to fix Antiques, Carburetors and all. Only a few things, like Major Engine Work and Engine Replacement, are beyond them.
They did great work and were quick about it. I would highly recommend them. Great place!
Did a great job on my muffler and price was great. Trust me my car is 25 years old so it needed a huge bandaid and was very happy when I drove off in my super quiet Maxima.
Scott, JR and the crew did an awesome job on our RV. We were in a bind having had our Catalytic Converters stolen from what is essentially our home. Muffler City had the equipment and experience to handle our difficult situation quickly and get it fixed. Scott was super helpful, calming and reassuring. Im glad we now know where to have this work done in Jacksonville. Thanks guys!
Thank you Ron, Scott and crew! My engine light came on and you guys were amazing. Found the problem and more. My SUV is running great and you guys are the best shop I have ever dealt with. The professionalism and people that are employed there are top notch in every department. Thank you again!!!!Lisa Bouchard
Awesome service got my truck fixed and I was back on the road to deliver my cars the same day!! Ron and his team were great.
I went to Muffler City one month ago on a referral from a friend, and they did not disappoint. They installed an axleback exhaust for me, and JR walked me through my options for the muffler, even held the different mufflers that I was considering up to the car while it was on the rack, and showed me all of the exhaust tips that I could choose from in their inventory. In the end, I got exactly what I wanted, and the wait at the shop that day was well worth it, as they do great, professional work at a reasonable price. I know where I’ll be sending any of my friends for an upgraded exhaust!
I took my sons truck in for repair,first of all these guys were the only ones that would look at it that particular day when all others said that they was to busy to look at it....they gave me a fair quote so I set up an appt. To get it fixed ..I knew it was going to be a hard job because of the rusty bolts, the mechanic fought with it for hours but got it fixed and did a great job.....the repair went a little longer than estimated but they split the time with me which I thought was more than fair....I will definitely. Be using muffler city for the rest of my needs....they are very professional and courtesy....
First time here. Fast and thorough service. Someone stole a part off of my vehicle & they got me taken care of the same day!
These guys are courteous and professional. They may be the cheapest in town but the cheapest seldom do the best work. Ive used them before and Ill use them again.
Super friendly and professional. These guys hooked me up with a nice set of duals, they sound awesome. I have had this same job done many times over the years but these guys really do top notch work. I couldnt be happier. They are the best in town, highly recommended.
As a business owner in the Automotive industry it is hard to find trustworthy shops that do the job right the first time. Ron and his crew do an excellent job, the FIRST time without cutting corners. Highly recommend!
Took my car there to get exhaust work done on it, called through the phone asked how much for a double resonator and double muffler delete and use the tips that my car had they said 160$ when I took my car they got it up on the lift then they said 300$ ? They changed prices abruptly, don’t recommend coming here.
Thanks to Ron and the crew at Muffler City. The new Magnaflow mufflers on my 72 C10 sound incredible! Who knew Id find a fellow C10 enthusiast! From be starts and highly recommended!
Needed my muffler system looked at. They were very quick at getting the car on the hoist and diagnosed the problem. The nanager showed me the worn part and explained how they would replace the rusting expansion joints. He took the time to explain how I could save some money. The repair was done within the time stated and the costs were reasonable and fair. Very happy with the repair. I definitely recommend them.
Excellent service at a great price. A++
Amazing staff Scott took care of everything I needed at a great price. I will only have them service my vehicles for now on.
Not pleased at all. Took car in for timing chain replacement and my car had a rattling sound. Took car back the next day and was told the sound was bad spark plugs. Had another mechanic check my car out. Found out that there are defective parts on the car and no warranty because they ordered my parts online. They overcharged me. Paid $3400 on this repair and still had to have another timing chain kit put on by another repair shop for half the price. TERRIBLE EXPERIENCE!! Will never take my car back there.
Fast Friendly Accurate Repairs.
Unfortunately I had my exhaust done here and after paying $500 I found that the way they ran my exhaust was burning through a wiring harness but said no wires were burnt through ( which I don’t believe) and yes they rerouted my pipe, also the chrome tips they put on are now pitted and rusted horribly. I get it chrome does this but this is only after about 4 months and their products are already rusting out after I took their lead exhaust guys word and bought the exhaust he recommended. I’d recommend finding a different exhaust shop to do your work. Honestly Rainbow Mufflers is cheaper and I’ve had better experiences there.
Ive used them twice now, and couldnt be happier!
If I could rate this place 10 stars I would. I had been on the phone with numerous muffler shops and I came across Muffler City Auto Repair. Absolute best thing that could’ve happen. I came in a little after 2. Ron, showed me a car just like mine that they were working on a new exhaust system and he let me listen to it to see if I liked it. I told him whatever you did to that, I want it. He knew that he was going to be a little short handed at that time, but he made it happen. He said “I’ll jump in and do it if I have to”. That right there showed me his character and he earned my trust. Needless to say, this was worth the hour drive. I love my new exhaust system! They got my V6 sounding like a V8! I recommend this place to everyone! Trust me, you will not regret it!
Awesome people.I would highly recommend this place. They are so nice and friendly. JR was very knowledgeable and explained everything to me. Tanya at the front was very sweet and answered all of my questions. I will definitely be coming back for all my car needs. They arent just a muffler place. The place is huge. Awesome people, great work and fair prices. What else could you ask for.
The place is like any other mechanic shop. Their work was top notch, they explained what was going on and even test fitted a muffler onto my truck to ensure I liked the sound before welding it into place. Their welds are clean and I got what I came in for.The 1 star deduction is for pricing. I was quoted a price over the phone of $230, higher than other places but not overly so. They had a great reputation and stellar reviews, so I chose them. Only after removing the original muffler and test fitting the new one did the price then jump to $260. Upon checkout the final bill was just over $300.. over $70 more than quoted!Overall.. they do good work, but need to be up-front about their pricing, shop fees, and taxes before any work is started on a vehicle.
I called Muffler City to see about bringing my car in and they were able to assist right away. The energy and professionalism at this shop was outstanding and I wouldn’t hesitate to use them again if I have any other issues. SIDE NOTE: They got the job done correctly the 1st time‼️
Always fast and fair! From: grab a cab clay county
Took my Monte Carlo SS which Im particular about to Muffler City for installing new mufflers. They discussed different makes and I picked Magna Flow. Took me in shop to show me welding. Selected tips from large selection. Outstanding work. Would recommend Muffler City anytime.
The owner operates in total integrity. Most honest mechanic I have ever met.Is part of community and treats everyone like a neighbor. I would trust him with any vehicle . Extremely knowledgeable and oversees all work done .
Very happy with the service i had completed here! My Mazda was sounding very loud and come to find out my exhaust was rotting. They were quick to give me a fair quote which was in my price range. They worked me into their schedule and had me out with a quiet sounding car in just an hour! Will definitely be returning should i have any other issues with my car. Thanks guys!
I have a few important things to say... i called the day before needed help because I knew I wanted to improve the sound of my car I just didn’t know what I need they gave me important details and told me I’m here when you want to get started I came in right after work the nexts day walked in at 5pm car was in the air shortly after explained important things to me he told me his thoughts on what he thought would be nice and in a good price range I went with what his thoughts was....the mods haven’t been on my car for 6 hours and I’m VERY satisfied I will continue to be a costumer.. I really appreciate it man!
Good service and meet Price given.
Muffler City is my new go-to shop for all of my auto maintenance & repair needs!! Its extremely hard finding honest, reputable, & quality auto repair service these days but, after visiting Muffler City on two different occasions, I have to say this place is the real deal!! The technicians are very knowledgeable & take the time to explain whats going on or may be needed not to mention affordable compared to other shops. In sum, theyve earned my trust!!
Friendly staff excellent service I went there for something other than Auto Repair and they had me in and out in 5 minutes excellent service
Allways a great experience Scott Rocks.
Had an issue, they partly fixed it and when I took it back, they wanted to charge me extra to fix the problem they originally didnt fix. Would not recommend.
The staff was very nice and confessional they fix my muffler and tail pipes and my vehicle runs much better.now
Fast, cheap, and straightforward; they arent gonna scam you, and they will give it to you straight. The service was good, with free WiFi, and a good job on the soldering.Edit: Thank you for your amazing service! You turned a two-day $500 dollar repair at pep boys into a $200 dollar two hour repair.
Ripped off !!! Ladys or Guys who dont know nothing about cars or cars Repair Do Not Go There !!!! Only if you got Extra $$$$$$ to waste !!!
I recently bought a new truck and wanted a nice sounding muffler/exhaust system over the stock one. The only info I had to go on was from watching YouTube videos. A friend of mine recommended that I take my truck to Muffler City and Im glad I did. Ron listened to what I was looking for and then took the time to explain the functionality of several mufflers AND what would work best for my specific truck, as well as meet the sound I wanted. He didnt try to over sell me on anything and got me exactly what I wanted...and the installation was professional. Everyone now complements the sound of my truck as of well as the clean look of tips out the back. Highly recommend this place.
Great job. In and out in a heart beat for work done
Waaaaay over priced. $520 for a muffler delete and on muffler no tips.
I was fair on sharing with Facebook before sharing this on google. The guy at the front desk wasnt friendly in my opinion. The guy working on my car did a great job however he got into a bad fight (verbal fight) with another machanic for 10 mins. Sorry but regardless if Im inside or outside you should be professional. I was quoted 60 bucks to have a y pipe installed. After the work was done I was charged 70 Im okay with that. But they said they had to cut my y pipe and it was steel and I ruined 3 or 4 of there shop blades cutting the material. So they charged me 30 bucks extra. Im sorry your a muffler shop you need to buy better blades for your job thats not my fault. I had 6 different exhuast done between two different shops both in gainsville. This shop is my first problem Ive ever had.
They do all the work on my vehicles and they always do a great job. The latest addition was a cat back exhaust system. I gave them an idea of what I was looking for and they executed it perfectly. I highly recommend them for whatever you need done.
Had after market exhaust put on my 2020 Ford Explorer, very happy with the work
I would not go anywhere else but Muffler City Auto Repair. They are the best, and I have been going to them with all of my car needs for many years. They are honest, reliable and phenomenal!! Staff and technicians are top notch, and completely truthful in all aspects!!! I would drive 100 miles to make sure that my car is repaired by the best!!!! Thank you again Muffler City!
Scott worked on my 2011 Ford Escape. He diagnosed it immediately did not have to wait to have the car pulled into the shop. Once diagnostic came back he told me what was wrong and charged me a fair price for the repair. They did not try to sell on a bunch of other unnecessary stuff.either. Very trust worthy group of guys, I will be bringing all my vehicles here for any and all issues in the future. You guys are the best thanks again fellas.
I’ve had a problem with my vehicle for a year and took it to a number of shops .Even dropped my truck off for the day only to be charge $100 for 1 pound of Freon and that was not the problem !I was extremely upset and no one could tell me why my truck was acting up when my ac was on .I went a year not turning on my AC . This is Florida it’s Hot. I almost gave up !But I ended up having a problem with my Muffler took my vehicle to Muffler City and let me tell you on my first visit there they were able to diagnose my problem order the part get it in in a timely manner my truck was done within three hours and my check engine light has not come back on my truck runs great and most of all me and my kids can enjoy the AC again thank you I will definitely recommend and return to Muffler City
Awesome job by a very talented installer!
Great pricing. Good all-around people. Full service mechanic shop.
Great service and friendly staff, they know what they are doing.
I was in the market for a dual cat back exhaust. They knew what I wanted, had all parts in stock, and installed system in an hour
The bottom line is that I called these guys around 1:30pm on a busy Friday, and they had me taken care of by 3:30pm. Needed an adapter / reducer installed. One end welded, and the other end clamped per my request. They worked around existing work and got it done for a reasonable price. Thanks for knocking this out on such short notice.
I first brought my 1978 ford bronco in for some small exhaust repair. They gave me options and left it up to me to choose whatever I’d like to have them do. Really appreciate the consideration and transparency.They were happy to show me exactly what’s going on.Since then I have been back 3 times to have them check out and do more work on my Baby bronco. Always been great service and experience each time. The team here feels like family with how friendly they are and seem to know lots of folks walking in. Ron, RJ and Scott know there stuff. Stopping in here for whatever you need, you won’t regret it!
They do the best work in town. Have done several of my cars. Great sound and welding
I recently brought my wifes Chevy pickup in to have a noisy exhaust system checked out. I told Ron I thought it was the catalytic converter which had been replaced years ago, and had the same sound. That was a more costly part of the system. Ron checked it out and said that part was fine that I just needed a muffler which was less money. It is sometimes difficult to find an auto repair shop that is that honest, and I have been to some who were not. Muffler City did a great job The truck sounds quiet like it did when we bought it.
Took my 2018 F-150 into Muffler City to add a dual exhaust system. Ron went through options, and based on my wants, made a suggestion. Because this is the 9th vehicle he has installed dual exhausts on, I trusted his opinion, and went with it.Ron called me a few hours later to clarify what he understood I wanted. About 30 minutes later he called again, to explain an issue they ran into with that particular model. Again, he offered several solutions. I told him to go with the one he would take for himself were it his truck.A few hours later, I picked up my truck. As usual, a beautiful job and Ron was spot on with his recommendations.I highly recommend these folks, especially for exhaust work. The installation was stellar, nice weld seems and perfect alignment of the tips.Thank you Ron and staff, for hitting nine straight home runs!
Waited over an hour just for them to tell me they can’t get me in today never coming back.
They were awsome sold me a used muffler it was his what needed thank you!!!
I was referred to Muffler City by a friend after I had purchased a new truck. I was looking for a muffler with some nice sound but nothing obnoxious. Ron talked with me about a few options and we decided which one was best. He started the install immediately with no wait and 30 minutes later I have a new muffler and great sounding exhaust system. Well worth the trip over to the southside.
Dont know did not go there
Great place and good service
Went here Less than a month ago to fix an issue with my exhaust. Found out it was the manifold and I needed new motor mounts. Well when I got the car back a week or two later there was a clinging in my engine, dad checked it out for me and saw that one of my screws was completely gone and the other was loose and was making the clinging noise. Now not even a full month later Im starting to hear the hissing sound of my manifold again. Spent almost a grand to fix those two things. Not going back here again. Wished I would of looked at other places before I came here.
Extremely thankful for the quality service and kindness they displayed. They helped to get my recently deceased daughters suv fixed while showing genuine care and outstanding customer service. We will definitely use them anytime we need future repairs !
Good job on a straight pipe, affordable and quick!
They custom fabricated an exhaust system on my 29 model A hotrod and did a perfect job I looked for fault and couldnt find anything but a perfect job
I had a new aftermarket exhaust installed. Ron, who I presumed was the manager, oversaw the installation. As a new customer, this gave me more confidence in the work being done. I would come back again if I have more projects worked on. Thank you for the excellent service!
Good prices and fast service... would recommend for auto service. I had a catalytic converter replaced. They had it in stock and knocked it out in about an hour....
These guys are awesome! I had an interesting job, one very out of the ordinary. They gave me a great price and did amazing work! I would highly recommend them to anyone!
These guys know what they are doing, no reason to go anywhere else, great workmanship at a great price !
Did excellent work on time and as promised. Theyve been in business a long time and there is a good reason! Highly recommend
Thank yous with great apprecition going out again to Ron and JR of Muffler City of North Florida. This is my third sports car where Muffler City has modified my cars exhaust. First a 1993 Mitsubishi 3000GT, then a 2010 Chevrolet C5 Corvette and now a 2011 Chevrolet Camaro SS. All modified to my expectations and wallet in mind. If you like a throaty rumble without the straight-pipe noise...Muffler City should be your first and last stop. Talk about service after the sale...after leaving his shop I entered the highway. I discovered a drone noise related to the exhaust that was in no way tolerable. I called Ron from the road and he told me to come back. He and JR put their heads together and efficiently solved my drone noise. I couldnt be happier with my rumble or the service that was provided. Have confidence that you and your car are in great hands.
Stopped in to get a price and have some questions answered about an exhaust system for my truck. I wasn’t really sure what I wanted, but spoke to J.R. and described to him the sound that I thought I was looking for. He explained to me about the different options I had available, and how the baffling of the different mufflers affected the sound. Then after he gave me his opinion of what he thought I would like based on my description I gave him, I agreed to have him install it. Took him just under an hour before he lowered the lift and fired it up. The sound was way better than my expectations. I felt like a kid on Christmas morning. I am extremely satisfied with my experience, from the price, to customer service, to the quality of the product and the short amount of time it took for the installation. Would highly recommend checking them out for any exhaust questions or issues.
Edit: No response or attempt to solve the problem in 2 months.There is a skillful and helpful staff (mostly), but I have had a bad experience with the shop. I was sold “Flowmasters” I knew they were off-brand but they were described as exactly the same. I had ear piercing drone for a month and had to go back to change my mufflers back to stock. Their prices are fair but not as good as other shops. The quality of the welds and fitment were great the 1st time. That time I had a guy who was knowledgeable and had been working there for many years. The second time they had a new guy work on my car. My main complaint is about the new guy. My tips were installed too far back and unevenly. The owner talked to me about price and when I went back he was not there. They would not contact him to verify the price and would not honor his prices. He quoted me $60 and they tried to charge me $130. Do your research before going in.Overall, if you are lucky enough to get the staff that cares then you’ll have a good experience.All companies make mistakes and I would be happy to resolve this. I know they are better than the quality I received.
Good pricing and great service! I was in and out in about 40 minutes for a new muffler. Very pleased and I would recommend this place for your automotive needs.
Great job! Great people! Awesome place. Did a custom cutting and welding to my downpipe to fit it in the turbo and cat back, And it came out perfect! All in a couple of hours of labor! They really did magic!
Great people this is my second time coming the prices and quality you cant beat
I brought my Silverado up there on Monday knowing that it was going to take a lot of work to fix my leak. It ended up needing more than expected but they were very helpful and extremely professional. They explained my problem and even showed me pictures to help me better visualize what was going on. I was able to make a decision on fixing my truck and they got it done very quickly. The truck runs amazing and I am very grateful for the excellent work they do.
Great customer service. Friendly & knowledgeable staff. Great place!
Great price and fast quality service.
Did everything as requested and was even shy to give me my high bill but I had electronic, AC, wiper and oil change to be done. I got fair bill for what was done on my vehicle! I recommend greatly!
I went here with questions about my car making a funny noise they advised me it was a catalytic converter and gave me an estimate I called around for more estimates and their estimate was over $100 less than anywhere else.I went there for another reason not associated with Muffler but they fixed it and the price was wonderful and they even guarantee their work.Love these people love this place everybody should go to Muffler City off of Sunbeam Road
Absolutely honest and great service ....Mr. Brown and the mechanics working on my car were absolutely wonderful.... I reccomend all services be done here.Thank you guys for being Honest.......
I could tell my car was having trouble, and as I was driving, it quickly got worse and died as I was pulling into Muffler Citys lot. I chose them out of necessity, but I couldnt have asked for a better experience. They were friendly and honest and they did a great job. Im grateful that they made a stressful experience much easier.
Went to Muffler City for exhaust and decided to have them do a complete brake job and also replace all bearings etc in axles on all wheels.The exhaust sounds great however one of the welds is not quality and appears to have a hole. When I tried to have new wheels and tires put on a month later at discount tire we found 4 studs on each front wheel were cross threaded. I called Ron and he had to tell me that he has been doing this for thirty years blah blah. He did not own it and denied his staff would have done that. Even tried to blame it on bad staff at discount tire. At this point took it to another shop to fix the studs that were stripped and discovered that only one front wheel actually had new grease and new bearings the others did not. So I paid for something that was not done. On top of that they stripped the main rod that the spindle nut screws onto so had to replace that. Going to double check brake job myself to see if actually was done. I doubt it.I would not let this shop touch my vehicle again and would advise anyone else to do the same.
Walked in and told them what i wanted done for my exhaust and they started right away. About an hour and a half later they were done, sounds awesome!!!
Just got done getting an upgrade on my Chevy Silverado exhaust and RJ took great care of my truck. Exceptional service you guys! Best job in Jacksonville