Had my gears done and was doing the oil change, when I showed up to get my Jeep I noticed it wasnt out front, no problem . I walk inside and the guys had left it in the bay because of the storms heading in!! They even adjusted my open doors so it doesnt stick anymore! This is the best customer service ever!! Thank you guys for thinking about the customers!!!! Cora White
Very knowledgeable and extremely helpful. They even came outside to check to make sure the right part was ordered. They really take there time with you and they dont rush!
Almost always have what you need and the service is amazing.
There are places of business that remember what customer service is all about and 4 Wheel Parts is one of them. The front desk customer service and management understand what it means to be professional and knowledgeable. Just recently become a Jeep owner again and the day I drove over to 4WPs was one of the best I had made it terms of looking at options for wheels and tires for my jeep. Highly recommend checking out their store for all your 4 Wheel drive needs, this team knows there products and will deliver a great service.
Great place Sean and Josh always helpful. I shop there for all my 4x4 needs.
I bought a bed cover for my f150, staff was great. They knew exactly what I needed and helped me fast. Shipped it to my house for free and had it in 2 days. 10/10 will go here again.
Good people great products and pricing for all your trucking needs 4WHEELPARTS Thank you for your service and parts and stay 💯
Needed new door skins for my 05 wrangler and was concerned about shipping times for online purchases so a friend recommended 4WP, wasn’t sure what to expect because they are located in an industrial park type setting. As soon as we pulled in I knew I was in the right place. Great prices (comparable to online price) and got my door skins immediately from the HUGE warehouse they have. Josh the manager was friendly and knowledgeable. Awesome place will definitely shop there again
Great customer service..
In and out quick. Happy to see the product on the shelf as was listed on the website. Staff was friendly!
So far so good. Install of 6 in lift and new tires and rims. Just got it back today. They must do decent work. Took three weeks for an appointment to install.
Josh and Josh are always great to work with when it comes to finding just the right parts for your Jeep, or other off-road vehicle. Also, the shop is always super clean and organized compared to the rest of the competition around. Great parts at decent prices with qualified technicians to work on your vehicle if needed!
Very helpful and answered all questions I had about my hummer. I will be back.thanks Nick!!!
Extremely professional staff that knows exactly what theyre doing. I brought my Toyota 4Runner there that another shop was telling me the alignment was okay and it wasnt. They had me fixed up and straightened out in no time. I wouldnt bring my 4Runner to anyone else.
Used to love this place has a lot of great stuff but their prices are through the roof
What a lame experience. Showroom is literally the size of my kitchen, and have maybe 6, 6-foot sections of product. Won’t go back.
Wish I could leave a higher rating but throughly disappointing service. Good luck getting someone on the phone, unfortunately if someone is in front of them they leave phone customers on the back burner. Repeatedly, this isn’t a first time thing. If you plan on buying a part in cash you better think twice about returning it. I returned a part to Ryan and reluctantly agreed to a check for the refund amount after being told it would take no longer than a week. It was over a month until I received my $47 refund.
Great service. Professional, sales.
Absolutely EXCELLENT Staff. The technicians are very knowledgeable and take the time t show you what is going on on your vehicle to explain it to you. Customer service is second to NONE!! Beyond flexible with scheduling and took the time to help research parts I needed and wanted and helped me stay in budget. 4 Wheel Parts is a group of professionals who do the job right the FIRST time!!
Its expensive but alot of off-road gear
I order caps for my wheels they sell, since they didnt have any in stock they order from another 4 wheel parts location for me which was cool. But then charged me the shipping cost to get it to come to their store NEVER have I had a company make me pay for their shipping to GET A PART THEY SELL ALREADY, this is ridiculous last time I deal with this company
Awesome parts. Pricey though. More for rich kid show trucks.
Mark and Paul were phenomenal! When looking for parts for my 2006 Jeep Wrangler, I spent two afternoons in the shop debating over bumpers, tires, and wheels. I was literally worse than a woman trying to figure out which purse to buy. They were extremely patient and very helpful. Their customer service and positive attitude could not have been any better!
Sales team here is very knowledgeable and eager to help you get the correct part the first time. I love coming back time and time again.
Great guys and super helpful. Been to 2 of there locations and both are outstanding and patient with your questions. My only stop for all my jeep needs from now on!
Great service.
Very helpful and very intelligent employees. Had answers to all my questions. Excellent experience. Will be returning.
Great products, fair prices and professional staff
The guus here are super helpful and will do everything they can to solve any issues you can have, they will give you the best options for your truck or jeep! Totally recommend this place such a big variety on parts and accessories
Staff very knowledgeable and friendly
The guys at 4 Wheel Parts are outstanding! They took care of an issue I had with a set of new tires purchased from another vendor. I would highly suggest using them for any offroad / tire purchase.
Very fast check in. Got me sum mudders.yee haw
Great job on my body mount chop, welds are clean. Thanks!
Service desk was great. Getting a tire that was in stock bright up from the warehouse on the property, Took FOREVER
Nice to have this type of shop in Jacksonville, if they dont have it in stock they can get it quicker than anyone else. Ask for Mark, hell get you setup right.
Got just what I needed at a good price. 92 YJ Jeep fuel tank parts. Huge warehouse by the Jax, Florida airport.
So far so good. Josh was a big help.
They have good Jeep parts and not too expensive I think my friend goes there so he says theyre pretty good
I would like to thank Joshua Harmon for EXCELLENT Customer service! I had an appointment for new tires and lift on my Jk. He saved me money and let me know what i did and did not need instead of trying to rip me off just becouse im a women and really dident know what i needed. He was kind, knowledgeable about what he was selling and i will deffinatly be telling everyone i know about this experience and also recommending 4 Wheel Parts on Alverez! Oh and make sure they ask for Josh Harmon!
I went in on 9/28/15 and ordered a set of rims and tires and was told the tires would be there the next day but the rims were in Ohio and they would be there in 3 days. I told them ok and that I couldnt come back till the next Monday 10/5/15 to get them put on and I start to head up there and I get a call at 8:12 saying my rims didnt come in and could he call me back in 30 minutes to find out where they are now its 10:57 and I still have not heard from him! Monday is the only day I had to get them put on. I am beyond aggravated they even had extra days to get my stuff there and yet they waited till the day they are supposed to be putting them on to realize that my stuff didnt come in. Thats crap if you ask me someone should have realized by Friday there was a problem not wait till the last minute. And this is not the first time Ive had problems with them this is just the time Ive had enough so now if they cant figure it out before they close I cant get my stuff till 10/12/15!! As thats the only day I have available. Sincerely one pissed off customer!!!
Always a pleasure to visit them,and buy parts for my truck.
JOSH has helped me with all my truck needs..Very happy !
Great selection and service. Double check to make sure you have all the required parts for some mods..
Always the best way to go for the best price on partsGreat staff.
Incredible selection, very knowledgeable, friendly and helpful employees.2 thumbs up
Sorry place to order from ordered double rollbar in chrome right at 1200.00 said free shipping 1 to 2 weeks out they call Monday on the 13th said be there this week then wanted 250.00 more for shipping I said Ill m on vacation week of 19th I will pick up there for trailer hooked up been on road for 4 hrs called to tell them I will pick up on Monday they say its on backorder Im pissed now I hauled my trailer to Florida from NC for nothing then call factory to cancel order they told me they were not to charge me freight I told them to cancel order what a RIP off I will never order from this place again
They offer great stuff but a little very priced
The staff is friendly and helpful get unloaded in no time.
The staff was very nice and knowable of there products that they offer and they have proubaly 2 million in invitory. And I will be back again.
Josh was very knowledgeable on parts and service
Good people. Fast delivery.
Take my money, please! Great group will have great parts and service!
Great place for off road or street accessories
Awesome help and have everything I need
Great and friendly service.
Very helpful, friendly knowledgeable staff.
TheThey have everything you need for your 4x4
Drove my truck(2007 F-150) in to the Alvarez location in jax for a 3 inch lift kit. Got my vehicle back and didnt make it home. My transmission pump lines were damaged causing my transmission to overheat and burn. Cost to replace Trans: $2,883.00 American Dollars :(
A real truck drivers heaven.
The 2 stars are for corporate 4 wheel parts. not the jax location
Good store with lots of knowledge
Really great customer service
Nice place and great service !!
The people was nice and cool
Great staff very accommodating! ☆☆☆☆☆
Excellent customer service...
Great place and friendly.
Laurie is AMAZING!
Helpful and friendly staff.
These guys are the best!
Very bad customer service, hung up on me during call. I went somewhere else.
These morons sent my a used shock if thats the case I would of just went to the junkyard
I agree the customer service is poor before and after the sale..New location at Atlantic Blvd..will try them and see..
Very helpful!
Huge supply of parts
AWESOME TEAM.
Great guys
Excellent dudes
Pm me for details
Great food
Love it!
Good