I had my car, fixed by this shop about 3 days ago, and let me tell you my car runs better then it ever has !! And the prices were outstanding!! They replaced, my 02 sensor, my Cadillac converter, and bushing in my rear of my car . For $987!! Every where else just for the Cadillac converter they wanted 2,000$, i highly recommend this place!!! And i definitely will be telling my friends and family about this amazing service!! Thank you so much!! I’ll definitely be coming back for all my cars needs !!

Lee and his guys do a fantastic job. They are very professional and offer great customer service. I reccomend them to anyone needing automotive service.

If you have car problems go to Pughes these guys know what they are doing. Its a successful business so they arent out to get you if you are like myself a car dummy. They care about their customers!

Fantastic shop! Very knowledgeable and quotes are dead on. Very friendly staff and Lee has always been a pleasure to work with. I always bring my son because they have a lot of amazing vehicles on display as well as a personal collection you can view. My son loves coming and looking at the cars. Highly recommend this shop. Have done all my vehicle work for the last 5 years. They have worked on my Mini Cooper S, My S2000, as well as my FJ cruiser 4x4.

Great place and great mechanics i love these guys, if u have an older model car they know there stuff . They have taken great care of my cars . If you have a newer car they can fix that also I highly recommend them

Best auto shop in town. Great mechanics, super knowledgeable.

I had my transmission rebuilt in May 2018 for$2500 and 30000 miles later Im having to have it done again. I had my vehicle back in 23 hours so IDK other than theyre not doing it again!

Had my 2011 Subaru Transmission replaced ----so far so good ! (Edit: 6 months later still going great). During my time interacting with this business I have concluded this place is a Jacksonville Jewel!! If you dont know alot about cars and just need a no hassle, professional opinion go to Pughs! I was on the cuff of if I should just junk my car or if I should invest in a new transmission and these guys helped me weight the honest pros and cons in that.I get the impression they have plenty of work and have no reason to talk someone into work they honestly dont need. They also dibble in other arenas in the car industry so take their name and trustworthiness very seriously!Ask for Lee and worry no more! He really is great! As a business owner his communication was on point. He answered the phone with pep and info! I dont know how he keeps it all together--he never had to put me on hold or call me back---he just knew what was going on with my car all the time!! He is trustworthy and will tell you straight on the real deal with your car!Very efficient and caring about the needs of their customers!Im so glad I found this place!EDIT: one time I dropped my car up there for a quick service and totally forgot to leave the keys. I mentioned I was heading to a local restaurant up the street. They sent their runner up there to fetch my keys so I wouldnt have to be inconvenienced and leave my lunch date!!!!

This place is awesome! Myself and my husband are from Philly we came to Jacksonville to visit on our way back to philly our spark plugs went bad. My husband is a mechanic and he fixed three out of the four but the last one was stuck. With open arms and genuine mind sets these guys with no hesitation literally helped out. WITHOUT CHARGE! I was quoted between $200 and $300 at 4 different places. They really are amazing people, please stop by and see them! Any issues problems let them help you! WE MADE SURE WE TOOK CARE OF THEM but the owner refused to take it. COME BY AND SEE THEM NOW! HIGHLY RECOMMENDED! Be a blessing And be blessed

After about a year of experience, I can say these guys are awesome. Lee is a straightshooter and always tells me what he recommends fixing and whats not worth it. We have a 2002 Jeep Liberty (150k), a 2011 Accord (125k) and a 2012 F150 (220k). Pughs keeps them running like tops. They have solved issues other mechanics couldnt and their prices are very fair. Highly recommend; A++++

Such a hassle free experience. For someone who barely knows anything about cars, the staff there was very helpful. They explained to me what was going on, and helped me understand without making it seem above my head. They were concerned with my well being, and checked in with me every day they had my car while it was being serviced. Highly recommendable, and the prices are great!

My Dodge Ram had a really strange starting problem. It was very difficult to troubleshoot and I was freaking out a little bit. But Lee, Johnny and the rest of the crew at Pugh’s kept at it and they figured it out. I appreciate their diligence, patience and the fact that they understood how important it was for me (as a working person) to have a vehicle I can trust. These dudes are great!

Highly recommend. Guys rebuilt a heavy duty Allison transmission for me in a M35A3 military 6 wheel drive truck in 2 days! Dropped off Wednesday at closing time, they were done Friday by 1. Fantastic job on a difficult project. Went above and beyond expectations, both in quality, service, and price. They were 20% less than the competition, who we had a commercial account with! Theyve earned my business from now on. Its not convenient, as my shop is across the world, but the work is worth the drive. Talk to Andrew, or Lee to get you back on the road. Great job guys!

Always there when I need them. Good guys and helpful.

Did my transmission for what I was quoted. No hidden fees at all. Highly recommend. And the price was cheaper than most ball park quotes I received from other companies.

Lee is a awesome guy. They might not be the cheapest shop but when you leave you know your car is %100 road ready and they wont try in sell you stuff you dont need. Ive had small stuff like a tune up done all the way to a full motor swap and Ive been happy every time they have worked on my vehicle. They are the only shop that has worked on my vehicles for the past 5 years and that wont change as long as they are still in business.

Everyone in this establishment was so kind and helpful from the owner, to the servicemen and office! Lee was so fun and knowledgeable, such awesome customer communication! The price was great, the customer service was excellent and the work was extraordinary!!! This will be my family auto shop moving forward. I have nothing but positive comments about this place.

The transmission man, Dominick did an awesome job on my transmission. He fixed it quick, and a good price. I highly recommend him.

This team did an amazing job! They are always so professional and courteous. waiting area is very clean.

Awesome experience with them. Very professional. They fixed the transmission on my tahoe about 9 months ago and havent had any issues. Very satisfied with my service. They are getting my future business for all my vehicles.

A nice owner, and the transmission man is the best in the country! He is super quick, thorough, and very experienced. His prices are better than anyones.

I took my honda pilot in for a timing belt replacement and the service was great my belt was in need of replacing and they stayed lower than the quoted price and my car is in great shape now its not making any more noises and my car has the pick up it should have now. if you want a good honest repair shop with prices lower than the dealership go to pughs they will treat you right all the way around i know thats the only place i will be using .thanks alot guys the car is doing great.

You cannot go wrong with this place! I have been taking my car here for quite some time and I am always pleased. This says alot because I am very picky about mechanics. It doesnt hurt that they are very friendly and customer service driven. And as a woman, I feel that they dont try to knock me over the head with the prices. The prices are always fair. This shop beats those franchise car repair businesses by far. Keep up the great work guys!

These guys have worked on my 1949 DeSoto and they are great with the vintage cars. I would highly recommend them. Fair and honest!

I came here due to a light illuminated on my 2010 Nissan Altima reads transmission module circuit code. This was the second shop that I went to upon learning from the first shop that they dont work on Altimas. Pughs Im very sure is a awesome shop but didnt take the time to troubleshoot the problem that i had. The wonderful people here and for me that I will either need a new transmission or rebuilt transmission and furthering investigating my error code I took it to a third shop which was Clay County Transmissions it was there that they discovered that my battery terminal to my vehicle wasnt properly tighten which was causing the voltage to misfire and send error codes. I was very close to looking for another vehicle as a replacement this weekend but Im glad I didnt. Folks Im just saying get opinions after opinions dont rely on just one auto shop to tell you what the issue is. I saved myself a new transmission... I will say this Pughs have number one top service theyre wonderful people theyre busy people just please take time out and be thorough with your customers

Lee and his team were fantastic. Thorough and professional with my Mazda. A God send!

I just had my car fixed here!!! Great customer service!! Great prices!!! Very trustworthy!!! I highly recommend them!!!!

Excellent service helped out in the worst situation thanks Lee.

Got our car fixed and back on the road in the same day and helped arrange towing. Great place and cool local vibe.

Called these guys up asked how much it would cost to remove rebuild and reinstall a 700r4 in my 67 Camaro, he gave me a great price payed for the tow after hours on a friday night, and it was ready to go on monday,torque converter included !,i was not it came with a one Year waranty or 12000 miles and they were super nice,thanks guys for bringing my baby back to life,abd keeping her inside !!

Great staff great prices and very honest im a lifetime customer

I just love Lee and he knows it! Best shop ever!! -Shug

Ive never had a better experience hiring someone to work on my car! Ill never go to anyone else!

Completely misdiagnosed my truck, tried to charge me for things that didnt need to be fixed!!! BEWARE!!

But then they said go somewhere else we have no time for you

Real human people like back in the 60s

Nice old carrs