I am so glad I found Home ASAP to help me with my social media. They are very pro-active and put out great posts on my media. Well worth the small investment.

Diana was very responsive to my emails and making sure my issue was addressed in a timely manner. Very satisfied with her service. Thanks Diana!

Home ASAP is fantastic! I have been using their social media marketing services for a long time. There customer service is outstanding. Angela is great. She is very professional and also responds to my requests quickly. If youre looking for a social media marketing program, you should consider Home ASAP.

Jan and Julie... THANK YOU!!Jan, who is a Customer Support Assistant was so helpful! Her knowledge and explanation of how things work and what I can do to customize my needs was awesome. She made things very clear and it was so easy to converse with her. It is her customer service that motivated me to stay with Home ASAP. It doesnt feel like another shiny object. TRUE customer service is provided. Thank you!I later reached out to Julie, a Senior Technical Support Analyst to request a change in a feature related to my profile, and YES, it was DONE. I know what its like to work in both a tech support role as well as in a leadership role for building digital products. Thats my core background. So, I was very specific with my ask. But, to my surprise, the tech team responded quickly and made the change I requested. You typically dont get that AT ALL, as an external customer! As external customers, we are always told that a change we request cant be done (even though it can... it just has to be prioritized against other projects). But, Julie make sure to reach out right away to the Development team and she submitted my request. It was implemented FAST! Thank you Julie, and thanks to the Development team for listing to the Voice of the Customer and responding to customer needs!!

Bailey Villarreal is an excellent representative and huge asset to your team. She made me feel comfortable with my decision and offered me another great product that I know I will be pleased with. Im very happy with this purchase and will be working with Home ASAP for a while.

I appreciate the great customer service I received today from Home ASAP to correct a problem I had with a Real Estate Directory posting. I left a voice message in the morning, and had a customer service rep email me and call me back the SAME DAY! No phone tag! Not only did I get a call back, but the rep named Baily quickly corrected and solved my problem. Very pleased with Home ASAP.

As far as customer service goes, generally today there are few companies that make it a focus! I was very impressed with HomeASAP as a new client I had a few questions and not only was my email immediately responded to but a live extremely efficient representative called me back and walked me through my issue. 5 stars in my book!

She was very professional and even offered me a great discount on a sellers program

Very unhappy with their product and their service. Contacted them to cancel their service, which is conveniently automatically billed every year. After all these years of paying they said i missed the cutoff by days. At which point is good service or professionalism the right thing to do? There are too many other services out there to pay for any of the services they provide. The results are not what I expected very very cookie cutter post. Dont waste your money.

Very informative and easy to talk to. Also, receptive to your ideas and questions. I am looking forward to working with this company.

We finally have our social media handled with the professionalism and customization weve been looking for! The process of having their expertise on what we should concentrate on, along with whats important to us, its the perfect balance. Angela is extremely responsive so I have the confidence knowing everything is happening on schedule!

Aimee Grace with Turnkey Suite is outstanding to work with. Definitely responsive, professional and competent. She goes out of her way to make sure I am totally happy with my facebook page in regards to my listings.

Joel was great. Patient, helpful, polite, funny (which cut down on my anxiety) which made it easier for me to understand what to do. He walked me thru everything, Joel answered all my questions (even the ones I thought were silly but necessary to ask. I thank Joel and you for having such understanding people working for you. Thank you a Thousand Times THANK YOU!!!! Maria Terrano

Thanks to Spencer my experience was excellent. Great job Spencer. I thank you for your patience and kindness.

It takes work to formulate a lead gen program that works in the Real Estate biz and Gwen has been an outstanding part of my marketing team from day one. Theres definitely value in the exposure the company offers and Im still working on leveraging the program. Ive been very happy with the quality of ads and personal support I receive.

The postings on my page were fresh, clean and professional. I had so many positive comments about the postings, which ultimately directed traffic to my page.

I have been working with them on a number of their products and want to say they are very responsive and technically excellent. I highly recommend.

Diana responded to me quickly and had my issue resolved immediately. Very pleased with her efficiency and professionalism.

Angela and her team at HomeASAP have been superstars. Theyre determined, informative and detail oriented. Most importantly, theyre communicative and answered in a timely manor! Each time we had questions or concerns regarding our accounts or Facebook pages, they were extremely accommodating and professional. They took note of our goals and adjusted our pages accordingly.Working with this team was an absolute pleasure. They made the process easier and most importantly fun. Cheers HomeASAP, for all your hard work a dedication!

I emailed and requested and appointment today with Allyson she was patient and very helpful. I have to say I was not the most polite on the phone, even with that she was still patient with the same tone, I appreciate her she does very well with customer service.

Bailey from Home ASAP took care of my problem immediately. I have to say usually when you have a billing issue companies arent so good about taking care of the problem but this one did in just a few minutes. Very good service!

Diana responded quickly to my email and corrected the issue right away. Didn’t have to wait 24hrs for a response.. Thank you Diana

Diana is amazing! She solved my issue quickly and knowledgeably. Thank you!

So far the responsiveness and professionalism has been super. Once being apprised of an issue with my marketing campaign, Aimee worked quickly and diligently to get it back on track.

I just recently started with Home ASAP They have been so helpful, especially Jan. I look forward to a long and happy working relationship with them.

I am a fairly new customer but I can say I’ve been very happy with the results so far. Money very well spent! Excellent customer service as well. Extremely responsive. They are very motivated to make sure that we are happy. Highly recommend!

Gwen Eigenbauer has been incredible in setting me up for success! In just a few days she turned around the focus of my Facebook campaigns. Helping me to decide the right way to target and market. My page and ads are beautiful and customized for my area. Thank you for doing this work now I can focus on my clients.

Joel quickly fixed some issues that have been preventing my work from getting done. He was quick and painless with the computer technical assistance.

HomeASAP is very professional and exceeds my expectations each time l try something new with them. They are easy to reach and communicate.

This company provides - all areas and is exceptionally responsive to their clients needs, concerns and growth. Customer Service is above and beyond and I really pay attention as it lacking everywhere. Great company

I have been very impressed with the product Home ASAP LLC has given my business and especially like working with Gwen! The Turnkey service has been amazing and I got my 1st sale on a post she wrote for an odd property. The posts that go out are very impressive and are getting attention and leads. I would recommend this service.

***** UPDATE*****Shortly after posting the review below, Mary called me to apologize for the delay in responding and informed me that she and her manager had been working for nearly an hour to find an answer to my question. I also received an email from Julie today. Although, my question was not completely answered, I will give credit for the effort to find the answer I am looking for. I will continue my search for that answer. I increase the rating from a 3 star to a 4 to reflect my appreciation for the effort. Improvement is needed with customer service so that is why Im not rating 5 star. I hope measures will be taken to improve response to customer questions going forward.(Original Post):I do not like leaving negative feedback so I avoid it as much as I can because no one ever knows the true difficulty going on behind the scenes or in someones life. However, a paying customer should be able to expect a certain level of professionalism and response regarding customer service/support. The posts are great and have seemingly been posted accordingly. I will have to keep an eye on the schedule to make sure.The responsiveness from customer service is the issue. I sent a message on 4/7 and then a follow up message yesterday. Both have gone unanswered. Customer service is paramount to me. Especially, when I have spent the amount of money that I have spent with Home ASAP. The message, according to the name attached to the email address, is going to someone named Julie. I would really appreciate an answer to my question and if I get it, I may consider improving this review.

I recently started using Home ASAP and had a small issue. I emailed them about it and within a short amount of time Bailey reached out to me to let me know that the problem had been handled. Thank for the awesome customer service and the quick response time Bailey!

Kuddos to Julie, Diana and their team of AMAZING tech people who figured out the weirdest and most frustrating IT issue connecting FB to Home ASAP. They stayed on the ball the ENTIRE TIME, they were like a bulldog that would not let go of the bone!! I am so grateful that they stuck with me and all of my questions to help me get my RE page set up to do what it was intended to do! Thank you from the bottom of my heart Julie and Diana!!!! You guys ROCK!

As many have said, very deceptive with their policies and service. Been an agent over 2o years, this isnt the first service of this kind I have used, but they are certainly the worse. The automatic billing is deceptive at worse an unfair at best. I attempted to cancel all three of their services as soon as I saw the bill on my card. They refused and are holding me hostage for another year! Agents do your research, there are many other services out there much better than HomeAsap!! Or use a prepaid card and let them try to bill that when you are dissatisfied with their service which you will be.

Can’t express enough how awesome Jan was. I was so frustrated and ready to give up and she wouldn’t let me give up and we solved my problem together ! She really talked me down off the ledge. Best customer service ever ever !!!

The level of professionalism that I encountered to today was nothing short of amazing! I left the phone call feeling like the most important customer of the day!

If you have never heard of Turnkey Suite, look it up. this is the best offering for Realtors going. Then... Ask to Have Peyton N. assigned as your account manager. I have been in business for over 50 years and managed every size organization you can imagine. In all those years and thousands of employees, Peytons professional approach to my account blew me away.Her knowledge and ability to explain every detail of the program was great by it self. On top of that, she is courteous and friendly as can be.Turnkey is privileged to have her as an asset. If I ever decide to build another enterprise, I will steal her as my first hire.Thank you Peyton for the time, insight, training and care you take with my account. I cannot tell you how refreshing it is to see that type of customer care and how fun it was to talk with you today.My Best,Les BoringOwner, Tru-North Real EstateU.S. Army MSG (Sep)

Mitta was simply awesome. Resolved my issue, answered my questions and responded with a solution, via email, in under 5 mins.

Home asap is only as good as the team members assigned to you. If that team member is on vacation or leaves........you are not assigned to anyone else. Not what I needed at all.

Super fast response time & fixed my issue quickly! Very happy with their service! :)

Ashley is and always quick to respond to helping me renew with HomeAsap. I think she has a good idea of what I want to go for and does everything in her power to make it happen.

Diana helped me set up my page and walked me through every step. Great customer service!!

The agent response was great, after leaving a message on the weekend, Monday morning my issue was resolved. Greatly appreciated

Just started my service with these guys and Diana has been most helpful, extremely responsive and professional. I’m looking forward to ramping up all the capabilities their services have to offer but we’re off to a good start!

The representative I work with, Angela, is knowledgeable, upbeat, patient, friendly and offers solutions to questions I ask her. She often proposes solutions to either my build my page or advertise properties. A pleasure to work with.

I had questions about my FB page and ownership from a different company I had hired years ago. Joel patiently reviewed my page and answered every question thoroughly, even those that were off topic. FYI, Home ASAP does not set your page up so that they own it, they set your page up so you do. Wish Id known about them years ago. It would have saved headaches. Thank You.

DianaTechnical Support Department was very responsive to my problem. Going back and forth she never lost her cool. Thank so much for your help

SCAMMERS and extremely unprofessional. They took my money just like they did with many others, they cover up their poor reviews with rave reviews from years ago, not forthcoming and transparent with their offer. They even banned me (LOL...like Im desperate for more of their poor service), to show their undeniably low level of pettiness (yet true and consistent to their form). Ill be reaching out to Mark Bloomfield to share the poor level of services provided by his company.

First - I LOVE the IDX Home Search Tool and the Home Value Tool. I use them both and they are great for what they are. I do HIGHLY recommend the IDX Home Search at a minimum! After I signed up, I was getting inundated with TONS of Spam mail asking me to sign up for services I was already receiving. I tried replying to those emails asking them to stop... Finally, I came and left a review where action was finally taken to resolve my concerns. As promised in their reply, I have stopped getting those emails! THANK YOU for responding and fixing this issue. I do greatly appreciate the follow-up and am happy with the services we are receiving.

Joslyn was super responsive and helpful with solving my needs. Thank you!

I appreciate Joel KLopfenstein helping me get my page setup for the designers. He was very patient and knowledgeable as to what it took to get it done. He took his time to fix my issue, not rushing through. Thank him so much. I never would have been able to get this done without his help.Martha Webb

My review of doing business with this company is so traumatizing that I feel like if I was to lay out all of the details, you’d probably think that I am just being mean or bitter - so I will refrain from the specifics.But, I will say that if you are on a timecrunch and looking to partner with a team that cares about helping you genuinely build your business? partner with a team that makes you feel like they care about your business as much as they cared about processing a charge to your card? or work with representatives that that interact with integrity and empathy? - then this is not the company that I’d suggest you do business with!Pathological misinformers... for what reason? I don’t know - but it seems like the people that works for the company, and that gets assigned to work with you are not on the same page. For many reasons and feelings of frustration, I will now end the review - but don’t be fooled by these ‘good’ reviews - there’s a bunch of pretend professionalism happening at this company.. this company doesn’t care about your little puney real estate business.. proceed at your own risk.p.s. don’t worry about the refund that was guaranteed and then revoked - I got it handled on my own..

Joel went above and beyond to help me get my problem fixed. He showed me a lot of ways to get into the page that I didnt know. Ashley has also helped me a lot, when she couldnt figure it out she made sure to get help. I really like that, work until you get it fixed. Im excited to get my page up and running to get my business going, Thank you both for really helping me. Thanks again, Terri

Gwen is my account manager. She is phenomenal. She always has my best interest at heart and strives to make everything perfect . It has been a pleasure working with her. I cant tell you how important it is to have someone advocate your strengths and success to social media for your business. We have been working together for so long now, I dont need to do anything. Its a well oiled machine. She just knows what I need and does a great job! Love you Gwen! Thank you for everything.

Speaking with representative Jan was absolutely great...she guided me thru everything and was helpful in answering my questions....thank you

As a REALTOR, I cant imagine not having Home ASAP to help me attract customers to my website with their IDX searches, and the best part about it is that its not only a wonderful service for my clients and potential clients, but its also staffed with knowledgeable and responsive staff--like Bailey who just recently helped me. Im so glad that I found Home ASAP!

Just had a 30 minute session with Joel and he has fixed all my problems with multiple Facebook accounts. Thanks

Licensed in Real Estate over 16 years, Achieved many Top Awards over Career, Member of the Long Island Board of Realtors, & National Association of Realtors, Luxury Homes & Estates First Time Home Buyer Specialist, Investment & Rental Properties

I bought a 6 month package and paid this company $ 749. I requested to the salesperson somebody who speak Spanish and asked before I bought the package if this is something they will set up for me since Im not a computer savvy. The salesperson agreed to everything I asked for to just get the sales, but nothing she promised was accomplished. Somebody called me once and they supposed to set up everything between 24 to 48 hours and they didnt . I called a couple times requesting to speak with my manager account or a supervisor but nobody returned my calls back. I also tried leaving a couple messages as well but not received any response either. At the top of that, the person who answered my last phone call from the sales department was very rude, unprofessional and hung up the phone on me after told me to stop calling and wait for somebody to return my phone call, but they never called me back. They take your money, lie and give you a hard time to cancel if you requested it. Im still waiting somebody gets back to me and cancel my account. Stay away from this company. Spend your money somewhere else!!

Scammer. They dont mentioned about cancellation policy when you signed up. They took my $479 for 2 weeks signed up. I was a victim for fake reviews, because of this reviews, I signed up. Before you signed, go to real view, do your researched. Is not worth losing money from this bad people.

I have had the most wonderful experience, so far, with this company!! I listened to one of their webinars (very much a “value-add”) and signed up for page engage. When I had a challenge getting my account set up (mostly on me, LOL!), I reached out. Bailey VERY QUICKLY responded and was AMAZING!! She walked through the process WITH ME and was the most helpful, fun and knowledgeable person I could ask for! I can’t say enough good things about her! Knowing that I have someone like her and some really great products makes me very excited about what is ahead for my business!! Thank you, HomeASAP and Bailey for being such a GREAT HELP!!

It is not often that I find technical personnel who follow up, stay in touch and best of all solve a problem.Diana is one such person and I suspect a valuable emplyee.Thanks Diana

Bailey was wonderful! Walked me through my Facebook Page set up form, Page Engage Services explanation and IDX authorization form.

WOW! Im loving this service. And thank you, Kate, for taking care of our ads with great attention to detail and wonderful marketing!Blessings!

Fantastic service from Bailey as she walked me through how to navigate the site! Patient and friendly and kind...just what you want for service. Great job! Thank you for helping this newbie through this!

Professional service, they were able to resolve all my needs and more!

Excellent Customer service by Bailey Villarreal. She was very helpful and provided prompt response and walked me through the process.

I am extremely frustrated and upset with this service. I tried them out last year but did not want to renew service this year because it wasn’t making a difference for me! Homeasap charged me on 4/19/21 I noticed the charge on the 23rd and contacted Homeasap immediately!! This representative June told me the steps I needed to do to cancel which I did exactly as she said. She gave me her cell phone number to call back if I didn’t hear from them in a week! I waited and heard nothing! I called June back she asked me to repeat the same steps! Now even more frustrated I continued to email homeasap and contacted my bank to dispute that he charge! After a a couple weeks I received a rude email from Valerie threatening me to stop the dispute with my bank or they will prove this service is legit! I emailed Valerie back letting her know I don’t appreciate being threatened to stop dispute with my bank because I Don feel like homeasap is really going to give it back! I called my bank and told them about the email. Valerie stated I will receive my refund 10 days from the time I stopped the dispute which was the 19th of May and it’s been over 10 business days! I WILL NEVER RECOMMEND OR USE HOMEASAP AGAIN!!!!!!!IT HAS BEEN HELL AND I STILL HAVEN’t received my refund!!! They have threatened me and have been rude!!! I am extremely upset and I hope no one else has to experience this!!!! Run away from themQUICK!!!! Not EASY TO CANCEL OR GET YOUR MONEY BACK.

HomeASAP, LLC has changed my way of looking at my Business Facebook account. Angela is my account manager. I have never been fond of social networks but my views have taken a 360 degree turn since the first day I talked to Angela. Highly recommend HomeASAP, LLC. and very specifically Angela within the team. Great graphics and advertising.Isabel de Juan JocherCentury21 Redwood Realty

I was having issues placing ads on Facebook. Joel was very helpful. He walked me through step by step. I recommend Home ASAP LLC to anyone!!! Great job and THANK YOU Joel!!

I am very new to online marketing and Amy Grace was very patience, informative and professional

Lord knows I wish I would have researched this company much more. So I paid this company with credit card to provide service and my Account Manager Andrew has set up several appointments with and does commit to them. I call him and email him to start appointment no answer, then 2 to 3 days. late he reaches out with a cappy excuse of he put it on calendar wrong, I have called customer service several times no response, I have called and emailed Calvin the sales representative that signed me up,, I have called the supposed President of the company Marshall and left a message but no one answers . I will be contacting NC Commission, and the Realtor Association along with MLS and IDK to inform of this company. Please do not sign up with this company. I have only been with them for two weeks and its been quite the experience.

Joel, was excellent, top of the line! He was extremely patient!! He helped me very much!

This company is a complete ripoff... They take your money and then you receive a phone after that it all goes down hill...The site is a dead end after you enter your information it continues to send you to a sales page,your promised to see post within 24-48 hrs and it doesnt happen you cant reach customer service it sends you to a voice-mail which states some one will return your call but it never ask for your phone number then if you email them you get a automatic response that thanks you for the email and says someone will respond and you never hear from anyone.. Dont believe the 5 star rating their obviously made up...this was a complete rip off and I hope this helps someone else avoid wasting their money like I did.

Originally was unsure of the product and services, but turns out to be a very useful and productive tool! Definitely worth the investment! The staff has been exceptional in handling every question and providing input and guidance. Their diligence has been outstanding! Excellent product overall!

Home ASAP in one of the BEST Real Estate investments that I Have ever made!

I shared an issue yesterday evening and they had it resolved before i even checked my email this morning. Very responsive. Thanks

Ashley has done a super job of getting my Facebook page transformed into something really professional looking!

Bailey is sweet and was very responsive and called me back and emails me when ever I need her. She fulfilled my needs and Im happy with her customer service..

I have had a great experience working with HomeAsap, and the engagement and response I have received with the ads. In particular, Aimee, my account manager has gone above and beyond to make sure the system performs exactly as I need it to. I couldnt be happier and would recommend the system, and Aimee, to any Realtor looking to grow their online business.

Working with Home ASAP for the past years was one of my best business decision. Professional, affordable, high quality contents and very responsive to my needs. Thank you Home ASAP for great service.

Talking to Bailey was the best, she did explain to me everything what I was asking, very helpful and patient, thanks again

Joel talked and most helpful in assisting on my Google Business page. He also gave information about marketing on FB and Google business that I didnt have knowledge of previously.

I hard a rough start with getting all the products up and going properly. Had a great call with the manager and all problems were resolved and Im now a happy customer

Joel was very helpful in walking me through the process, clearly explaining everything to me. He was also very responsive and personable.

I have been using Turnkey Suite for less than 2 months. My Account Manager/Marketing Consultant is Ashley Meyers. Ashley has done an outstanding job providing me 32 leads. She is very professional and prompt whenever I need assistance for my business needs. Daily, she provides facebook marketing material, as well as has developed an excellent post advertising Austin, Texas to attract leads. She works with me to develop a marketing plan that provides quality leads.

Since I have added a business page on Facebook, I have had many questions. I have contacted Angela S. many, many times. She has been absolutely amazing. She always answers my emails, and is always very patient. I have been extremely please with the customer service I have received.

I can’t say enough about Home ASAP. Gwen handles my account. She cares about my business and helping me grow. She goes above and beyond always. Their FB postings get attention. I’ve used other companies and nothing. They also get me page LIKES! I know she’s got my back and I trust her to care for my business!

Buyer beware!!! Dont let the fake 5* reviews fool you, theyre in the business of online marketing, they make sure they balance out all the 1 star reviews with a few 5* fakes. They take your money and deliver total trash at best. Completely unprofessional, total scammers!!!

I have a great experience with their service they have an excellent customer service plus they give you an account manager to handle all your ads and marketing, I had an absolute wonderful lady her name Gwen Eigenbauer, she was very much informative and professional also she is very helpful giving me a new ideas to grow my followers.This the best marketing website for advances ads with a very reasonable budget.I do recommend try it out .Maha Darling at Samson Properties

Aimees patience and professionalism thru out the initial conversation and set up process was outstanding.

I am super impressed with the price and the level of service I’ve gotten from this company. They’ve done everything they said they would and communicate with me super fast when I need something. I love the product and the price! I Already doubled my likes on FB in the first day!.

Edward responded to my email promptly and listened to my situation. Within minutes he had my services up and going again. He was very polite, patient, and understanding as I am not very tech savy. I am very thankful that he was able to find a solution so quickly. I am now up and running again all thanks to Edward!!

The company is very professional and knowledgeable in marketing about FB world and thechMy manager was Payton, she is great with a lot of wisdom, great knowledge. Great follow upper. She really knows her staff.Very highly recommended.Thank you Payton.

Awesome to work with so far! Great response to all questions!

Home ASAP has been a wonderful addition to my marketing business plan. The quality of the social media content has exceeded my expectations.

Bailey walked me thru the new program which will place my name in front of more prospective buyers & sellers.

Diana solved my issue immediately !!

I am a new client starting my own business and totally clueless about technology and social media, hardly even understood the Home ASAP emails asking for information on how to access my Facebook and Google pages but Joe called me and offered to do it together over the phone and I was amazed with how patient and helpful he was, he tried everything to access my business account and remodeled. I am very grateful and ill recommend Home ASAP to all of my co workers and friends. You guys are awesome!