I had a favorite backpack whose zipper broke, and brought it in to Blue Spruce to see if they could repair it. They assured me they could and low and behold they did!! The work was so great, affordable, and quick that when the zipper broke on my favorite snowboard jacket I immediately brought it to Blue Spruce. Again, turn around was quick and very affordable, though I wasnโt thrilled with a gold zipper on my black jacket and it was placed on the outside of the coat instead of the inside. I reached out and expressed my concerns and Mary, the owner, got back to me right away and asked me to bring it back at my convenience. I dropped it off on a Monday and was told could be a couple weeks, but they called me Wednesday (or Thursday) to say it was done. Just picked it back up and thrilled!! Everything looks great!!! They do amazing work here, are very professional, and seriously want to do right by you. If you need alterations or repairs bring it here!
I had trouble finding a way to contact the company, evidently their contact form and phone message service is broken, but Mary the manager started fixing things as soon as she learned of my problem
I dropped off 3 expensive leather coats. They told me 4 weeks. Its been several and I called them. She told me they have been ready for sometime. Not once did they contact me. Nor did she apologize for their mistake.
Super disappointed! Specifically asked if they would be able to get 8 stained white towels white again. Was firmly told yes. Every single one returned to me with the exact same stains on them. Was told at pickup that since they dont use bleach it is not possible. Total waste of $20 dollars. UPDATE: Thank you kindly for your credit towards future use of your services. I have had another blanket cleaned since and it came back smelling fresh after being used extensively by our older dog.
The people of BSC are always pleasant and efficient. As a customer you receive coupons after certain $ spent, participation in monthly raffles, and knowing if on that rare occasion, something goes awry the management will do everything in their power to make it right again. I have trusted this company with everything from a wear once a year blouse, to repairing a favorite purse, to family heirlooms, and even my wedding dress.
Cheap dry cleaning, and quick too. Did a great job!
Always helpful and friendly
Good service!
Good, fast work.
The rudest staff in Jackson Hole.