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Zimmer Marble Co Inc
1812 River St, Jackson, MI 49202, United States
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Zimmer Marble Co Inc

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J
Review №1

I wanted to take a moment to thank you and the entire team at Zimmer Marble for doing an incredible job on our kitchen countertops. They look amazing! You were an absolute pleasure to work with. After getting bids through others, I was certain that I was making the right decision to go with Zimmer. Communication was timely, thorough, and accurate. The quote was also very accurate and competitive, but the level of service provided was exceptional. The people that came out to measure and do the install were also very polite, timely, and most importantly, did an excellent job with the install. They went the extra mile to communicate, let me know about some of the things I didnt think about, and make sure that I got exactly what I wanted. There were no surprises along the way and I couldnt be happier with the results. I would 100% recommend Zimmer to anyone looking for quality stone work. Too many companies these days are super busy and are just focused on completing transactions. You all took the time to listen, get it done right, and stayed on budget. Thanks again!

Li
Review №2

During our recent kitchen upgrade some friends recommended that we try Zimmer Marble for our new countertops. Our experience with them was seamless. Alex and Michelle explained everything that wed need to do and gave us an extremely accurate timeline and Rocky was prompt and professional doing the measurements and during install. Best of all our new counters are gorgeous! Its amazing how a beautiful counter can transform a kitchen. We highly recommend Zimmer Marble!

Ch
Review №3

They did a great job! Even with some hiccups along the way, they made it right! Owner was very hands on. Ours wasnt a standard countertop install, bar top and counter top set, looks great.

Pa
Review №4

With the assistance of Zimmer Marble we installed granite in our main kitchen, master bath and quartz in our lower kitchen. They all turned out beautiful and Zimmer was great to work with. Appreciate them!

Kr
Review №5

Thank you, Zimmer Marble, for your outstanding customer service! This quartz countertop is a showstopper and I couldnt love it more. You went above and beyond to make it happen, just in time for the holidays. I appreciate you all so much. You have a customer for life!

La
Review №6

I used Zimmer Marble for two custom projects. The final products were high quality and perfect for our needs. Plus the price was very competitive. The staff was professional and great to work with. I highly recommend Zimmer Marble and wont hesitate to use them again!

Sa
Review №7

Zimmer Marble just took my kitchen remodel project to another level! The granite countertops are beautiful and working with the Zimmer team has been a true pleasure. Will definitely use them again for my upcoming projects. I highly recommend contacting Zimmer Marble for your project needs.Thanks again!Sam Bitonti

St
Review №8

From picking out the slab to installation the job took 4 months. Also, Zimmer initiated very little communication throughout these 4 months. During installation several walls were damaged, the backsplash seams are not ideal, the grain pattern is not always cohesive, and we actually have to redo some.of the silicone that was done.

Ju
Review №9

Zimmer marble did an amazing job from start to finish of the installation of our Purple Dunas granite in our kitchen and master bath of our newly constructed log home. Everyone was so helpful. I would highly recommend them to anyone looking for granite fabrication and installation services. 🧡

Mu
Review №10

Zimmer Marble is such a great find. They helped cut a tabletop for an antique heirloom piece. The selection was fantastic and it was such a pleasure to work with people who are so knowledgeable and have fantastic customer service. Communication was great throughout and the piece looks fabulous. We worked with Peter, who was a real pleasure. Thank you!

El
Review №11

I highly recommend Zimmer Marble! We worked directly with the owner, Joe, and he helped us find exactly what we needed for a unique project. Joe was extremely helpful and kind, and made finding what we were looking for a really smooth process. Thanks so much!

Ka
Review №12

Awesome job! They did a small project for us and we loved the work. Great customer service, and fast! Going to them for our upcoming larger projects for sure!

Da
Review №13

So Joe and his son whom I met along with their other staff are remarkably kind, generous, helpful and fair people... I rarely find a company of people that upon first impression make me think why cant everyone be like that? Clearly a group of people that care about their customers... I really was amazed by their professionalism and great communication. Their willingness to go above and beyond to build relationships that will grow a business was impressive and I have to believe they will be around a very long time. Its rare to find folks willing to stick out their necks at all to help someone they just met and was refreshing to see... Thanks again Joe.

Jo
Review №14

Recently had a home project and Zimmer Marble service and support was fantastic. Highly recommend Zimmer Marble. Special shout out to Peter for the advise and encouragement.

Ro
Review №15

This is our third new home build using Zimmer Marble. That in itself should tell you something! However, we’d like to reiterate the fact of how pleased we were to work with them again, on this home. Over the past 20 plus years, Zimmer has met our every expectation. They have done quality work each time. Our marble and granite countertops and islands, have been the center of attention in every room. They are super competent and skillful cutters. Zimmer did the templates and installation in perfect timing, with our building process. This is a great company and we highly recommend them for all stone cutting and installation work.Very happy customers, Bob and Diane Doyle.

El
Review №16

Awesome selection!Customer service was the best! Very responsive and totally took care of us. I would definitely use this company again

Ca
Review №17

Great customer service. Willing to go over and above to make all aspects of the work perfect.Love my stone. Thank you Zimmer Marble

Ma
Review №18

We had a specific piece of granite that we needed and the owner Joe was very helpful in showing us what our options were and helping us decide what was right for our project. Thank you!

Mi
Review №19

Zimmer did a great job for our new kitchen / all 3 counter pieces look great and the installers were very meticulous, assuring all details were in order before leaving. My wife is very satisfied with the colors that your rep and she selected. Zimmer had no issues with our several visits to finalize the style and type, even during this virus issue. Thanks

Su
Review №20

We started our shopping for an island countertop and this is where we stopped, no need to go elsewhere. From first contact with Joe via the phone and after 20 minutes of conversation we were impressed and excited about getting into this project. Our first, second and third visits to Zimmer were great. Contact with Michelle, Peter, Martin and Alex was time well spent, informative and yes fun. The piece we picked out was fabricated delivered and installed, (before promised time) met our expectation and then some. Our overall experience with personnel, product, and cost was exceptional. Would recommend Zimmer Marble, as a matter of fact we already have. Thank you! Sue and Jan

Jo
Review №21

I purchased a quartz bar top and vanity top from Zimmer. The people are friendly and knowledgeable, the product is excellent and reasonable priced. They exceeded their schedule estimate too!I can only think of reasons to recommend Zimmer for counter and vanity tops for any remodel or new construction project.

Cr
Review №22

My counter top was installed yesterday and we love it!Peters communication was outstanding.Alex was great!The installers were amazing!The whole process was wonderful!So refreshing!

To
Review №23

I couldn’t be happier with my new countertops!!! They are exactly as I thought they would be!Peter was awesome to work with. He walked me through the process with ease. I would definitely buy with Zimmer Marble again and I highly recommend them!

Br
Review №24

The counters and backsplash look amazing. Both installers were very professional, courteous and very good from the start to finish. We are very thankful for a job well done, we will be returning to finish off another counter and shelf that consists of my coffee nook. Looking forward to more business from Zimmer-Marble!

Ri
Review №25

We were remodeling our first floor bath on a budget, and were looking to box stores for a decent vanity top. On a whim, we decided to compare pricing with a custom installation. Zimmer came out to measure the next day, gave a huge choice of remnant marble, quartz, and granite, and with installation, still was able to work within our DIY budget.These guys rock!(no pun intended)

Ch
Review №26

We got our quartz kitchen countertop from Zimmer Marble. Alex was very knowledgeable about the different types of quartz and granite. He gave us quotes on many varieties. The installation went beautifully. We’re very happy with it. We highly recommend Zimmer Marble.

Ni
Review №27

Zimmer was a great company to work with. They have excellent customer service and got the job done timely and efficiently. I have no complaints and would definitely recommend them.

Jo
Review №28

Zimmer marble has an absolutely fantastic selection of granite and marble for your custom countertop needs as well as special projects. I have not seen a more impressive selection any ware in Michigan.The people here are extremely friendly and helpful. Even during this COVID 19 pandemic they are seeing customers on a appointment basis.In my opinion you cannot go wrong with Zimmer Marbler Co. in Jackson, Michigan.

Da
Review №29

Very helpful and professional.

Ca
Review №30

Zimmer Marble were amazing to work with. Met us on the weekend, allowed us to search their inventory, measured on site at our convenience and the installation was very professional. And we only installed a small bar countertop. Will use them again!

Mi
Review №31

For such a small order I was treated extremely well. I dealt with one person start to finish. Roughly 20 emails back and forth in 3 days and my custom order was ready to be picked up I am planning my second order as I write thi .

Mi
Review №32

Couldnt ask for more helpful folks anywhere! I had a couple small granite projects that they aced! They even made good an error on my part & had it taken care of in one day! I will take future projects to them without hesitation! Everyone I contacted was top shelf!!

Pa
Review №33

Best deal and prices along with services thats had to beat. I will use them again in the future. Top quality stone and work . i shopped around before I used them and glad that I did . Zimmer Marble ended up being the best all around.

Da
Review №34

We renovated our kitchen and bathrooms this past summer and Zimmer Marble was fantastic to work with. Our granite countertops look absolutely amazing and we couldn’t be happier! Thank you ZM!

Da
Review №35

We had a wonderful experience working with Zimmer. From picking out the material to the final install, everything went very well, and the finished product looks great!

KP
Review №36

Dear Mr. Campau,We want to thank you and Martin for all of your help with the custom marble pool deck project we recently completed for our client. Martin went above and beyond for us on several occasions, from cutting material for us at a moments notice, to letting us borrow his polishing equipment to complete some finishing touches.Your staff truly stepped up to assist us, and was an integral part of helping us deliver a final product that our client was thrilled with.We look forward to having the opportunity to work with you and your staff in the future.Regards,Brandon MorrowOwner/ KP Morrow Landscaping Co.

Ri
Review №37

We used Zimmer Marble Co. for our home in Ann Arbor and were very impressed with their work. After selecting the Granite for our kitchen counters, their staff came to our house, measured counter tops and made some very good suggestions for placement and edging. We are very pleased with their quality work and conscientious follow-up.

La
Review №38

Total satisfaction. Cooperative staff. Highly recommend.

Ta
Review №39

We had a great experience with Zimmer Marble in remodeling our kitchen countertops. I called on a Saturday to see if they were open, and the owner answered and said that they were closed but if we wanted to stop by he would talk to us. He spend 1 1/2 hours talking to us about the different types of stone and walking us around to look at samples (when they were technically closed). We received a quote within the next few days which was very competitive not only compared to other custom shops but even with the Big-box stores. At that point, we were very impressed by what we had seen and decided to go with them. The procedure from that point forward was explained in great detail. We knew exactly what to expect (price, procedures, timelines, etc). Everything turned out great and we are very happy with our granite countertops. We will definitely use them for any future projects.

St
Review №40

My project was a small DIY fireplace hearth and I couldnt have asked for better service and product. Peter, Karen, and everyone I dealt with were friendly, professional, and knowledgeable. The equinox quartz looks great!

Gu
Review №41

I was surprised how affordable granite countertops were. Zimmer did a great job in the design, fabrication and installation. Always nice to deal with a locally owned and operated Company who values quality and customer service. I highly recommend that you allow Zimmer to meet your renovation needs.

Ca
Review №42

I have to say that I had the most amazing experience working with this company. We initially had them do a small job for a vanity top in our bathroom and we were so pleased that we had them do the granite in our new kitchen and even had them do a granite countertop for our mother-in-law. Joan from Zimmer marble was amazing to work with and she really took the time to understand exactly what we wanted and everyone we interact with was very accommodating. They will work with whatever budget you have and you will receive an amazing quality product in the end. Could not more highly recommend.

Wa
Review №43

Helpful guys and nice treatment with high experience.

Pa
Review №44

Zimmer Marble has done several jobs for me over the years and it has been a pleasure dealing with their great employees. I highly recommmend them for any job! Fast and efficient!!!!!Thank you!

Ta
Review №45

Sales personnel and owner have been so accommodating and informative in helping us to make our decisions in the remodeling of our kitchen.

Je
Review №46

Wow. So disappointing. Initial experience was great. Quickly found the quartz I wanted to use, got an acceptable price and agreement. We went downhill from there.Agreement in place, then, surprise, I had to take the old countertop off. Not something that was mentioned while we formed our agreement. Then, unlike other countertop companies, we find that I have to bring the sinks and the cooktop to Zimmer, rather than Zimmer measuring the inserts in the existing countertop. This meant that I had to load the cast iron sink and the porcelain lavatory in the car and lug it to them. They brought them back when they brought the countertops the next day, both were damaged. Countertops installed, but for some reason the backsplash had to be installed separately the next day. Oh, yeah they dont caulk those backsplashes in place, I have to do that. The seam in the countertop is not flush, but there is nothing they will do about that.Then we tried to reinstall the cooktop and sink. They had cut the insert for the cook top in the wrong place, too far forward, so the cooktop would not fit over the oven. They came back out to cut the opening so we could put in the cooktop, muttering about how they would normally charge me for this extra trip. (The trip to fix the improperly cut insert) They left, and the cook top now fits, but sits at an angle in the countertop. It is also not centered over the oven below, being about 1/2 off center. The quality control manager who showed up to address my complaint only reluctantly agreed that the angle of installation was a problem after significant resistance.The sink is installed so far back in the counter that they couldnt properly install the backsplash and we were barely able to fit the sink into the opening.Very disappointing. I was hoping to be able to recommend Zimmer to my clients. Unfortunately I cant.

Cl
Review №47

Great selection of quartz and granite easy to work with

BB
Review №48

Very nice people. Warm and helpful!

Mi
Review №49

Knowledgeable, professional, and fun to work with!

Br
Review №50

A++++

Information
44 Photos
50 Comments
4.8 Rating
  • Address:1812 River St, Jackson, MI 49202, United States
  • Site:http://zimmermarble.com/
  • Phone:+1 517-787-1500
Categories
  • Bathroom remodeler
  • Countertop store
  • Granite supplier
  • Kitchen remodeler
  • Natural stone supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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