Im not sure why the reviews are so bad. It could be the Postmaster there. I did not find him to be polite or helpful at all when I had a mail delivery problem with my PO Box there in 2020. However, all of the staff is nice and very helpful - especially Karen! So, a bad manager doesnt necessarily always mean a bad (government) agency or business.

I would give it 0 star if I can. My order was never delivered to me, They gave me a slip to go to the usps for pick up my package and when I arrived, They said they dont have the package.The front desk lady was really rude and there was no sorry for the whole trouble it caused.

Stopped delivering my packages saying “full” or “attempted to deliver” or “item oversized”. We have an amazon hub locker that can hold big diaper boxes and even other larger items so “item oversized” doesn’t make any sense. Never attends to come up and leave packages like rest of the shipping carriers do. Amazon delivery through USPS is horrible and I wish I didn’t have to go through this service at all.

Stopped delivering my mail because my mailbox is full but delivered my neighbors HOA bill and mortgage to my mailbox- the only two pieces of mail in there. Now I have FULL confidence in my postal carrier and their great accuracy!Super slow in office there and inconvenient hours for people with full time jobs that have to commute to work.

The place was clean. Line was short (2-3 people in front of me.) Staff was courteous, patient, and helpful. They said hello to everyone. The gentleman who helped me recommended the rate option to that suited my need the most (speed vs price.)Prior to the visit, I read all the bad reviews but went anyway. I am glad I did. And I want to post this review to help keep the good spirit of the staff up. If you think about it, they are standing there all day helping people who are sometimes negligent, unprepared, or simply rude to them. All of this for a relatively low compensation. Walk in with that perspective, youd appreciate them more.

They apparently can’t print their own labels to put in packages. Pathetic

I’d give this place 0 stars if I could. Not friendly at all, you get the feeling that they can’t wait for you to get out. No smile, no extra advice, zero enthusiasm...don’t know what usps do to their employees... or perhaps you need to fire the boss.

Unable to reach by phone. Randomly wont deliver packages.I also have literally never seen a group of attendants work slower. Ive been in line for a half hour.Update: today I went in and was again reminded how unduly rude these post workers are to not only myself but the gentleman to the left of me.They also have a Candidate’s campaign sticker on their front door. Political views aside, I don’t think the USPS (a branch of federal government) should be endorsing a presidential candidate. I am fairly sure the Hatch act prohibits this.

Couldnt send a package of water to Africa

If I Could Give them 12 Stars I would, only because Mr Jeffrey helped me with some issues I had with some packages that I thought were lost. There was another very nice gentleman who works there and helped me too. I have a special circumstance that prevented me from getting my packages right away, but I couldnt get to my packages right away, and they were very understanding after I explained my situation to them, and they helped me. Thank You So Much for understanding my situation.

They never deliver packages that dont fit in the mailbox and they never leave a notice on my door stating they have my package at their facility

I sent Priority International package 6-10 business days delivery time with tracking and insurance. As of today, July 29, 2020, the package has not arrived. Package had tracking number CH101175108US. I attempted to call USPS, there is an automated system with no life representative. Could not get any life representative assistance. DO NOT buy any insurance because to make a claim they will ask you to provide various proofs, such as purchase receipts. USPS is not a reputable package shipper. Use some other company such as UPS, DHS or FedEx. The package is lost and I can get any response. Paid insurance and cannot process my claim because I need to find some receipts to show them value of the articles sent.

Called today for a question about lost mail and Timothy was very helpful! Grateful for the USPS.

Standing in line waiting for assistance, I couldnt help but overhear other patrons who had serious problems with the mail services. The staff behind the counter had some special feelings of not my fault, not my problem, etc. These pronouncements served to antagonize the customer and make those of us waiting for our turn break out into a sweat. The worst part was when the counter person said to the customer again and again, Its not my fault, then followed that with Well, lets just see what happens. As if only by magic unicorn and fair weather winds a delivery could be assured. Nice. And scary.May the new postmaster enjoy great success at reforming the system and perhaps suggesting a wee bit of customer care, concern, and employee ownership of problems as well as seeking solutions. I am sure it can only get better, right?

Dont do your passport there.The guy is super rude. Not even a star.They really need to change him.

Helpful staff, but for some reason no one ever picks up the phone.

Area drivers wont actually enter apartment buildings or use package lockers, so anything larger than your mail slot gets taken to this USPS for pickup. Obviously inconvenient, and no other shipping service has a problem with either of those things.Phone line is always busy, so you cant try to contact them about anything either.The only good thing you can say is once you ARE at the USPS location, the counter staff is reasonably friendly.

Amazing, clean facility. Efficient workers/humans.

AMAZING CUSTOMER SERVICE! I had a package that the sender forgot to put my apartment number on the address. I called the Issaquah Post Office and got a gentleman whos name I didnt catch. He was very helpful in checking to see if the package had gone out for delivery yet and he even called the carrier to give her my correct apartment number for the package. These days, with Amazon being so bad at dependable delivery, its nice to know that ordering from other sites that use USPS instead of Amazon carriers can give you a little more piece of mind. Our Issaquah Post Office just earned my trust, big time. I wish I had gotten the name of the guy who had helped me so I could thank him by name. I would never have expected them to go through the trouble, as busy as they are, to contact the driver and tell them my correct apartment number so my package didnt get delivered incorrectly. Truly awesome level of service!

They lost my overnight express package. Cant even find it w tracking. They are pretty incompetent. Lesson learned- if you really need it to arrive in 1 day, use FedEx or UPS. .

I was in line behind a customer asking to speak with a supervisor- that shouldve given me a clue as to the friendliness of the staff. I was then called up by the next available attendant. I asked what my options for shipping a package were. The attendant spoke very softly and had an accent so I was having a hard time hearing/understanding. The prices and options popped up on the screen so I read those as the attendant was speaking so I could better understand, but what I was hearing wasnt lining up with what was on the screen. So I asked about one of the options on the screen and she replied in an annoyed and stern tone thats not what I said! I was polite and just verified what the screen was saying for all of the options. She was obviously aggravated, but you could see she was attempting to remain calm. Overall, I wouldnt recommend going here if you need to interact with the staff.

I can see why the rating is so low. Very bad service

Friendly and helpful staff

One of the worst usps location. They never do origin scan.

My order should have been delivered and it was kept here “at customer request” when I was never informed. Do a better job. What do u guys get payed for?

Dont expect to reach anyone by phone. As mentioned by others on here their line rings once before going straight to a message along the lines of your part is unavailable and if youd like to reach the receptionist to then hit 0.Only to hear the same message repeated.The staff themselves, from what Ive seen, are pretty close to the definition of disgruntled postal workers. Theyre not exactly the cheeriest. Or most helpful. Or honest. Or polite. Theyll also lie to your face about the phone working despite what I already mentioned.The drivers based out of this post office are also pretty hit or miss. Dont be surprised if they leave a slip in your mailbox about having missed you, despite no knocks on your door when youve worked from home all day. Seriously, you can be expecting a package, watch the truck drive past, then check your mailbox only to find a note of how they tried and missed you. Also dont be surprised if they go a different route and instead fraudulently log that youve signed for your package before leaving a box worth a couple hundred on your doorstep.At this point, when Ive the option, I either try to get items shipped by one of the non-government organizations or to my place of work.

Terriible customer service! I asked the attendant in the post office a question, She said I havent finished talking.

I wish Google had a negative star review system... Two months ago, (my paycheck) went missing. Went to talk with them and. After waiting for 20 minutes to talk to the supervisor, he asked for my address, phone number and said he will call me if the letter showed up. Im still waiting... 3 weeks ago, same think, fortunately, this time my paycheck showed, 4 days later... Same problem now, two days had passed already, nothing. The funny part is that the manager will just ask for your info and look at you smiling and say, I will call three times this happened already, NOT A SINGLE TIME has the manager called me. He should be replaced asap for someone that actually appreciate to have a job. That smug smile on the supervisor, like thinking sure! Ill call you. Again, that guy should loose is job and someone that actually cares should replace him.

Friendly, helpful staff. I’m moving away and hope the next P. O. Staff is as dedicated! Thank you!

Friendly and efficient staff - I am grateful they were open on Saturday.

Mail carrier wont deliver my ups packages that get routed to them. Have to go to the Post Office and pick up 2 packages, ask for a receipt and was told no. Track my 2 other packages from the same sender and the Post office says i picked them up and i did not. More than frustrating.

Every time I call asking about a package they are super helpful and offer real solutions. I feel I am always asking silly questions and they do their best at helping me reach my goal. Really incredible staff, glad to live so close to this post office.

Was trying to call them about some issues. Phone line responds with a message Leave us a detailed message and we will return your call followed by You cannot leave a message - the voice mailbox is full. Press 0 to transfer to reception. Pressing 0 repeats the cycle.Another issue - trying to hold my mail at the post office. No luck - already filled out the paper form in the post office and then, a couple of days later, an online form, but they keep delivering into the mailbox I cannot access. Complaining in the post office doesnt help. I guess Ill have to take a day off and spend the whole day sitting near my mailbox waiting for this idiot to come by. Horrible service!

Man people werent kidding in these reviews. Its like theres a competition between this office and the DMV for how employees can be. We need to privatise these offices. This is ridiculous.

Lobby/PO Boxes are open 24/7/365 which is nice. They do lock the package dropoff door on weekends, but the self serve machines all work as well as getting Priority Mail boxes and supplies 24/7. Gets very crowded at weekday lunch time, so avoid 12pm to 1:30pm if possible if you need a live person. Huge parking lot that is rarely 10% full. Generally nice people behind the counters.

This post office does not answer their phones at all. I had to call the main 1800 number to talk to any one. They are 100% aware of this and they do not do anything to improve this. The post master is a real jerk and completely condescending. I told him that no one is answer their phones and he said some one is on it right now so it works. I asked him about a hold system and he keep saying that some one is on it so the phones works. I believe that he was too stupid to understand what I was talking about or just doesnt care. If the post master cant figure out their phones he can not do the job. Also, I asked about my package that was deemed undeliverable and he kept cutting me off and talking over me. I did get a little short with him in the end but he was a jerk to start with. I also called about keys being installed on a out going mail box that we installed. He did not have any information what so ever saying that it is not his job and he cant check any thing. Wow great customer support I can see why this post office gets a 2.2 on yelp. Way to go guys! I have contacted the main office to file a complaint against him. Hope he gets a write up :)

Solid friendly service from staff, and relatively simple and easy to use self-service as well.

No wonder USPS is dying!Today was the last straw!! I ordered a part for my classic car from Amazon, to get it working for an up coming show. Was guaranteed Sunday delivery. I have used the same address through amazon for over a DECADE and never had an issue, NEVER! But all of sudden, today (Sunday) I get a Cannot Deliver error on my tracking. My weekend delivery women probably didnt want to work anymore so she just skipped it. This is by no means the first time this useless women has pissed me off. Every single small package gets THROWN at my door/ doorstep, my extremely expensive and very fragile parts that are delivered from Japan are often broken, or sticking through the box, i can no longer buy anything from overseas because EVERYTHING GOES THROUGH THESE MORONS!! ITS NOT A HARD JOB PEOPLE!!! SO fed up with USPS. Worst organization i have had the displeasure to work with.

They never answer the phone, so we get to waste our time driving there hoping the package will be at that location, or is scheduled for re-delovery. Their Sorry we missed you slip on my door had no tracking number. Lines are long here and the desk jockeys suck at their job. But hey, why bother doing your job correctly when this bloated, broken soon-to-be-dismantled operation will never fire you.

My package was scheduled to deliver on July 25, but never got delivered. When I checked with the post office on July 27 with the tracking number, the staff told me he would check on the package and gave me a follow up call on July 29. He did not call in the morning, so I went to the post office in the afternoon to find out what happened to my package. Another staff who seemed completely disinterested in his work told me that the person that I asked for was not available at the time, so I left a written message for him to call me back. I called him a couple of hours later and he said he didnt get any message from the other guy, and he seemed to have forgotten about my inquiry on July 27. He asked me to give him all the information that I had already given him on July 27, including the tracking number, my address and phone numbers, etc.Then he put me on hold for about 15 minutes to locate where the package was. Finally he found where the package was headed for. IT WAS BEING SHIPPED BACK TO THE SENDER! He advised that I could communicate with the sender to have the package resent back to me! He said there was nothing he could do at that point. What kind of postal service is this? Its very annoying to deal with people who are so uninterested in their work and who have no care about customer service and professionalism.

Rude and impatient workers with long faces trying their best not to be helpful. THE WORST USPS location I have been to so far.

They won’t answer their phones. Extremely poor customer service.

They kept delivering my packages to the wrong addresses.

USPS at Issaquah location is terrible . They do not forward your mails to the new address after you set it up on their website. Good luck with them.

I dont know why there are so many negative comments! I stopped this post office several times, and I received good services and staff generously help customers. And, I absolutely use this post office if I need services.

They keep losing my packages and never get back to me on it. Each time I call them, they say the wait time is 20-30 minutes but that ends up becoming an hour or more which then I promptly hang up. Then, when I go down to the post office in person to speak with a manager, they tell me to give them my contact info and the manager will call me a week later. A week later, no one calls me. Absolutely horrible, service. #defundpostoffice

Everybody is very friendly and very helpful! Use it a lot to mail packages and letters. Stuff alwsys help with which form to fill for international shipping.

Package supposed to be delivered on the 17th and tracking still says it’s on track to be delivered on the 17th when it’s now the 20th. I’ve tried to contact the office directly and I get sent to voicemail right away. When I try to leave a voice message to leave my information to receive a call back, It tells me I can’t because the inbox is full. Not happy at all.

If your willing to waste your entire day this is the place for. Waited 40min in line for no answer to my question. I wonder if this is how they are 4 billion in debt.

If only we could give a negative # rating. One star is too nice and therefore misleading.Our mail carrier is refusing to deliver our mail because we purchased a larger mailbox and therefore had to move it over a couple feet. Hes upset that he would have to create a new label in his truck so he refuses to put our mail in our box ever again.Where is the postmaster and who keeps these people accountable for their work? I will never know and I will NEVER be able to connect with anyone at the Issaquah post office.Thats our government for ya.

This place is awful. Packages used to be delivered no problem, but now all of a sudden none of my packages can be delivered as addressed. I call the main USPS line and request a package stays at the local post office so I can pick it up, go down there two days later and its on the delivery truck, but of course not delivered. Incredibly frustrating that I cant get my packages but apparently my letters are available to be delivered as addressed. And of course, they wont answer their phones so no choice but to go down there and stand in line for 20 minutes. I was even told Id get a call about my packages, but no call for a week now so I get to go back down there.

Omgosh...as if the self help kiosks werent already challenging enough, now they have upgraded them or something and they are terrible. They barely recognize your touch, they are slow and with all the people waiting inline behind you obviously frustrated you are taking so long, it turns into a pretty stressful experience. The only reason I gave two stars is because one day I was in there recently and one lady, an African American woman pulled me out of line because I had a priority envelope all sealed and ready to go and asked me if I was paying with credit or debit and I confirmed. She pulled me over to a side window and I was in and out in a few minutes once she helped me! Personally I think those kiosks should be for priority or express or stamps only! No funky do it at home boxes you have to measure etc. The purpose of a kiosk is to speed up the lines, but those machines are dreadful enough on their own.

I didnt go into the post office but walked into awesome shops in old Issaquah. I love the eclectic and unique shops. :)

Very poor run post office . It starts with the outside aparance . It looks like its closed . You cant call them they dont pick up try to leave a message there voice mail is full. Badly run for a public serve.

Well they cant find my package or tell me where its at. They said they didnt deliver because they thought my place was vacant. Theyve been delivering mail and packages to my place for a month so I dont buy that at all.

Grace at the front counter is always sweet and helpful! The Gilman Post Office is always my go to!

The worst post office Ive ever encountered. Many times packages have been out for delivery, and then never arrive and end with the message delivery was attempted yet no one has ever come to my door or my apartment office. There are also lockable mailboxes. The last time delivery was attempted in Snoqualmie, yet I live in Issaquah. In other words, they lie about attempting delivery. I have tried contacting them several times, but no one ever answers the phone. It rings endlessly, or more commonly, sends you in a loop of recordings.USPS, the reason youre becoming obsolete isnt the digital age, its because you are absolutely terrible at deliveries.

I visited after hours but the stamp machine worked perfectly.

The man who answers the phones gives horrible customer service. The passport manager is usually in appointments during his limited office hours. The postmaster answering my call refused to jot a note for the passport manager to give me a call when he is in between appointments. And also refusing to tell me when his appointments are. I have called every 5 minutes, and each time the phone has gone straight to sorry hang up mode. This is such a frustrating experience that could be resolved by asking the guy to call me back. At the time I had spoken to him 10 minutes prior. I had no idea how lucky I was at the time to have contact with him! Now I will have to keep trying tomorrow, and maybe the next day. Post office SUCKS!

Every single time Ive been here Ive had the worst experience! Ive already avoided this place like the plague but decided to come here and give it a chance one last time today. In the end I chose to walk out and will be shipping with a more expensive shipping carrier just so that I dont have to do business here. The issue today was that they dont print a shipping label now? They want me to print it out myself using the self serve machine. They will put a shipping barcode on the package but will not supply the shipping label. She threw down a piece of paper and told me that I could put the To and From on there myself but that I would need to tape the top of it to prevent it from getting wet, and since I didnt bring tape with me I would need to buy tape from them. Nonsense! Worst experience, consistently. I will never come here again.Go to to Fedex in Issaquah, they have amazing customer service and show urgency in respecting your time.

In the 8 years I have lived here and the dozen or so times Ive been in this post office, I have never had a good experience. The staff is rude. Mailmen and mailwomen do not deliver packages to your door, like ever. They are seriously the worst! I try to avoid going there at all costs but inevitably have to to pick up packages they dont deliver. Sorry we missed you? Try knocking.

Never had any issues here. Staff are always friendly and helpful.

They won’t use the package lockers to deliver packages, and say they can’t deliver to a building with almost 300 people in it in the Issaquah Highlands. Sad.

Have had a large number of packages and letters not delivered or misdelivered by this post office since moving to Issaquah. We dont ever have anything shipped by USPS unless we have no choice, because there is very little confidence in the items actually being delivered to us.The problem is, the most important documents and items are always delivered by USPS by default, because you are supposed to be able to rely on them.There is a house in the same general area as us with a similar address, that our route driver has misdelivered mail for to our mailbox many times. Weve always brought this houses mail to them or placed it in the outgoing box. I assume when our packages go missing, they are ending up at this house, and they havent seemed to have wanted to bother returning the favor.The managers here act either incredibly uninterested or exasperated to help in any way when I have brought this up.The worst items that we had misdelivered to someone elses house (who never returned them to us), were our US PASSPORTS (!!), and debit cards tied to our checking account. We didnt know that we were even supposed to be getting new cards until ours stopped working, we called in, and found out they sent new ones months ago. So they were out there potentially in someone elses hands the whole time. And its nice to know that someone also probably has our now voided passports sitting around somewhere.I recently visited to set up Informed Delivery (because of course the online system didnt work for my address...), so I could actually see what mail Im not getting delivered that day (would have been nice for the two above items), and they had a technical issue with their system. I waited for upwards of 25 mins without complaining or losing my patience, was very polite the entire visit, but the postmaster acted like it was a massive burden to help me, passive aggressively mumbling to himself and sighing the whole time.On the positive side, the cashiers are generally very friendly, as was the guy who handles passport interviews.July 2019 Update:This post office continues to misdeliver mail intended for us, including most recently, important mortgage and insurance documents, including refunded overpayment checks totaling thousands of dollars that we received notice that were about to expire and we were about to lose the ability to claim (since we had no idea they existed due to not ever receiving the original letters.)Who knows what we havent received that we are unaware of.

Wheres the postmaster general when needed!?! For the most part this post office works but the customer service here does not. So painful to be talked to by a manager whos eyes are glazed over and literally cannot show any less interest in where your mails at or helping to help the very people paying their wages. The management here ranks (in my mere opinion) below that of Comcast and the DMV in Customer Service. I literally stood in front of the manager and troubleshooted the best likely hood of where my mail went while all he was interested in was blaming his counterparts.... Shame on him.

Good luck getting your mail.

Ive used this place for multiple services. Good experiences with staff. I removed one star for long lines and lack of A/C. Unsure why the ratings are so low.

Thos post office is aweful, theres only 2 people there that can actually understand what your saying. If uou ask them questions about anythimg they guve you short, baerlu underatandable, wrong answers. They have horrible customer service. They have lost my mail multiple times. Dont even think about calling them inlesa you just want to get frustrated and lose an hour or more of your time. Would not recommend!

Very friendly staff. Answered all my questions and recommended the cheapest way to send by package.

Absolutely no customer service. Every employee acts like they are completely miserable and treat everyone like they want them to be miserable too. Very slow and rude service. One of the most unpleasant places I have ever been. Avoid this place at all cost.

Wonderful people in the post office and on maildelivery. Wonderful job. Sad to read all the bad reviews.

Misdelivered mail all the time. Several times a month good neighbors knock on the door to correct things being sent to the wrong place. Important items such as bills go missing. Terrible.

In spite of being overworked and under appreciated, the staff is always able to help me with courtesy. the USA postal services is an excellent bargain, in any other country we would pay much more for less.

Rude staff. Slow self service kiosks. Overall poor experience.

Their workers are aggressive. Acting childish when delivering mail. I was going to deliver my mail to the post and the delivery guy happen to be there. I gave him my mail to put in with the ones he was organizing into his truck. This angry, little man gave me a death stare and just threw my mail into his truck. I dont appreciate these kind of childish behavior from any employee, and i recommend that you dont send these kind of man-childs on a delivery job.

Please fix your phone, guys. I have been trying to call in for days and keep getting Sorry the party you have dialed is not available before it even rings.

We attempted to deliver your item at 7:45 pm on June 3, 2016 in ISSAQUAH, WA 98029 and a notice was left.In reality - door bell did not ring and no PEACH colored slip left. Extremely disappointed!!

Think it would kill them to pick up the phone! Bring a book you will be in line for service that long and a translator may be needed! Shame can’t give negative stars ⭐️ 👎

I feel bad to see lots of bad reviews... I was having bad experience as well in any of the post offices. Waiting line and no customer service at all. I am posting this review because I have discovered a local service named Kiwiship. After tried one time, I literally will never visit any post office again.

Well I guess I am not surprised that this office has the reviews I have just read. What I cant understand is why nothing is done about it. Our experience gos beyond the office of cranky, unhelpful and uninformed workers that reside there. Our postal delivery person who had to have witnessed the mail strewn up and down the streets that he travels EVERY DAY did nothing to inform the public or even the PO office. Is there no risk management department that governs our postal delivery service. What does the Post Master suggest is an appropriate response to the countless people affected by mail theft in the last month. And then to have to deal with such unhelpful people at the PO. It would take a full page take you through the absolute disfunction and agony that has transpired in the last month due to plain ignorance and apathy. And what an opportunity missed to provide the community with a level of service not only that the tax payers deserve, but a level of engagement that could reflect a true effort to improve a community service and taking pride in the job.

Shipping service which is incapable to seal your pack with a tape. Either buy one or pay for a more expensive one. Ill use private service next time, every time.

Last time Im using USPS. Sent paperwork in a large envelope that was supposed to arrive in 2 days. 15 days later it still hasnt and they dont know where it is..

Either unprofessional or rude. Bad experience!

I am inviting everyone who was standing in the Issaquah post office today to write a review. My experience with that office has been horrible. I have been promised a call back from a supervisor but none has come. I called over 20 times today and could not get through - and I even faxed over a request for (the supervisor) to call as he had promised to do. My package has bounced from Issaquah to Settle to Federal Way to Issaquah to Federal Way to Seattle!! My husband went down to see if he could speak to someone about my package and he reports long, long lines of very disgruntled people - none of whom were getting service or any satisfaction. Please join me in making sure that this comes to an end. We have every right to expect that our packages arrive as well as to expect some kind of customer service when we do not receive our packages. Please write a review and continue to write until we can effect some sort of change.

If i could give zero stars i would. the loathe that is in my heart for this usps office is unimaginable. the absolute worst usps ive ever been to and its my local branch. this place makes me worry for america, and ruins my day every time i even think about it

So after having numerous complaints about having missing mail, and having other peoples mail in my box and vice versa.... today I came to my mailbox (which is shard with everyone within our plaza) to find out the whole panel was open and not only was my mail exposed for anyone who drove by or walked by, but so was everyone elses mail ! So confidential medical records for our patients and were exposed to the seattle weather. Hope no ones mail got stollen or went missing as I dont even know if im missing mail... this is just sad.

Trying to get someone to answer the phone is next to impossible!!! Trying to find out where my mail is since they hand wrote a sign that says mailbox broken, sorry Ive been gone for 3 days .........WHERES MY MAIL!!!???

Very bad customer service at the counter. Got notified from my vendor, undelivered address...??? Missing mails. My neighbors mails come to my mailbox. Issaquah is the WORST postal service I have experienced.

No wondering why they got bad reviews a lot. Poor service, guy on the phone was really rude.

The staff is helpful and the place is clean

Always add time on to expected deliveries, I never get anything on time when USPS is the carrier. FedEx Smartpost here is wildly unreliable (I have not once received one of these on time). Want to go inside? Expect a line that will make you want to go postal. This place is a disaster.

-misdelivered mail, always getting neighbors mail-packages gone missing-says delivery attempt, but no one ever knocked (we live in a small condo and was home during time of delivery)-packages locked up in parcel locker but not given the key to unlock-damaged packages-ATROCIOUS customer service from guy who answers phone (long slow drawl, doesnt pay attention to what youre saying, continuously asks you to repeat details and gives nonsensical responses, zero apologies or even effort to solve your problem)-phone is never answered-phone has been left on forward to voicemail (!!!!!!)

A throw of some 5 feet onto concrete for a package labeled FRAGILE. Nice service USPS?

Too rude service

Really low efficiency. Waited more than 30 minutes to pick up a mail.

Please Trump shut down USPS. These jokers dont deliver packages because (as per one of the very rude ladies in in the office) they are too busy to deliver packages to my apartment.

Mail and packages misplaced many times. Delivery many times not done even when we are home, then get a notification or not for attempted delivery, would not give even one star.

Always open kiosks are the best !

We marked a package fragile and the employee just threw the box over her shoulder right in front of us!. The manager said thats how we do it, and thats why you should buy insurance

How come no one answers the phone from this post office? Almost every time I call?