I have purchased many items and had several made from diamonds I had. The services is wonderful and everything turned out amazing. I wouldn’t hesitate to shop at Marlowe’s. The prices are reasonable.
I had a great experience! The service was timely and professional, but what was most impactful to me is that they took time to get to know me, my story & what brought me into the store. Its so great to have such an exceptional jeweler right in our community!
Went to a few different jewelry stores to buy an engagement ring but ended up choosing Marlows for their service. Will was extremely helpful and knowledgeable, and found me the perfect ring (which I didnt think would be possible!). He wasnt pushy at all which made the experience very comfortable. The fact that it is a husband and wife team, in the business for many years, made it that much better. Will return to them for future purchases!
The customer service is outstanding! They really knocked it out of the park with my wifes wedding band and engagement ring! She absolutely loves it and their expertise and exceptional passion for helping achieve the end goal is wonderful!
I had two great experiences at Marlows Fine Jewelry and would highly recommend. I first stopped by to get my ears pierced and Debbie really took pride in her craft. She thought of every little detail and made sure I was taken care of. I then left a piece of jewelry with them for some fine-tuning and was pleased with the care they took. These folks have the experience and it is very clear with each service that Ive requested.
After more than 30 years I trusted Will to repair my Nanas ring. Granted there were a few stones missing when she gave it to me but when it lost another stone just recently, I went to talk to Will. I knew he and Debbie sold estate jewelry but after speaking with Will, I learned about his passion and expertise in working with estate jewelry. Thank you for making my Nanas ring look brand new like the day my Pop-Pop gave it to her in the early 1920s - I know she is smiling as much as I am!
Really good service, highly recommended
Will and Debbie are both very friendly and the workmanship is beautiful. I had to have my wedding set cut off and took it to them in three pieces. Less that a week later it was ready (repaired and sized) and I still cant believe how incredible it looks! You cannot tell that the rings have ever been cut - they look as wonderful as the day my husband gave them to me.I highly recommend Marlows...you wont be disappointed!
My experience at Marlows has been fantastic! The owners are super friendly and extremely knowledgeable. I had requested someasome to my engagement ring and the result was exactly what I had imagined! They also dont use the kind of pushy sales tactics that you might see in some of the bigger chain stores. I will, without a doubt, use Marlows for all of my jewelry needs!
Will was awesome! He removed a link from my boyfriends watch, was incredibly fast, and incredibly kind. We are definitely coming back! Will and Debbie also have a super cute store mascot Cooper! We will be back!
Marlow Jewelers is such a great example of the kind of first class quality business and service you always hope for 🌟🌟🌟🌟🌟 Whether you are having your watch batteries changed, rings sized, redesigning older treasures and finding new ones, Will and Debbie treat you like their most important client. From the moment you arrive till the time you pick up your pieces, quality service and genuine kindness and care for you and your pieces is evident. Thank you both for everything you do and are. Wishing you continued joy, health and success.
They resized my engagement ring and did an amazing job. Every time we go in, they are welcoming and helpful. They know what they are doing and can help you find exactly what you are looking for.
This has to be the best jeweler I have come across. The customer experience I had was wonderful. They definitely set themselves apart from the other local jewellers in the area. The owners make you feel right at home and very comfortable. As a veteran they were sure to thank me for my service and went above and beyond to ensure I was pleased with my purchase. I cannot recommend this business highly enough.
Fist of all, Will and his wife Debbie is some of the nicest and sweetest people youll ever meet!Spend an hour in the shop, and youll discover that they know most customers by first name, and they all get hugs.Its a family business and theyve been in the jewelry business for decades, so they really know what theyre doing. You should actually go and see Wills work for your self, it is craftsmanship at its finest!Im a pretty tough woman to please when it comes to jewelry and jewelers, but someone recommended Will and I decided to give it a try.I needed alterations to my engagement ring, sizing for another diamond ring, two wedding bands rhodium plated and two pairs of earrings, and a pendant set in new white gold settings. And let me tell you, I could not have been more happy with the result!Also Will is a fair guy! He will not charge more then absolutely necessary!He gave me the best deals he could on everything, and speaking from both local and international experience, you will not get better prices anywhere else!This shop is a hidden gem! I highly recommend taking the trip there! Its worth the drive!
Excellent experience, very fast watch sizing. could not have asked for better service.
Will, the shop owner was awesome he adjusted mywatch and cleaned it no charge . Excellent service beautiful jewelry display and to top it off he opened the door early to help me . Thank you for over the top service
After 25 years, I wanted to update my wedding rings. Debbie and Will helped me create a unique, stunningly beautiful ring! I was able to personally select the stones, help create the design and they shared the entire creation process step by step with me. I highly recommend them if you want to create a personalized, gorgeous piece of treasured jewelry. Thank you for a wonderful experience!
I needed one ear pierced and called several tattoo parlors and jewelers. Debbie Marlow was so nice on the phone that I decided to stop there on my way home from work. This establishment is definitely first class. The jewelry they sell is gorgeous, and Debbie is skilled at piercing - more than that, though, she and her husband made me feel welcome. I scarcely felt the piercing and was treated like a queen. Ill be going back for more piercings (and some diamond earrings!) before long. Wonderful experience.
I have gotten my ring and 3 necklaces replaced here so far! I’m in love with the work and how nice and welcoming they are at this place! This will be my go to spot for years to come!
Took my wifes broken necklace in for repair. Debbie was soooo friendly and accommodating! She fixed it in a flash. Im actually looking forward visiting next time I need repair or to purchase something nice my sweetie!
This place is amazing! After going there for a minor watch repair and being pleased with their great service, I asked them to help me with a big project. I needed keepsake pieces made after my father passed away. They were thoughtful, supportive and caring throughout the entire process. The end result was beautiful pieces, carefully created to commemorate my dad. I highly recommend Will and Debi.
Look no further -this is the jewel specialist you have been looking for!!! Will and Debbie are a one in a million couple that give the best possible service and go the extra mile. I will always be grateful for their masterful work on the engagement ring for my fiance. The dearest people and the finest service!
You can get jewelry at lots of places, but superb customer service is harder to find - you will find it here. I stopped in to Marlows for a watch repair (broken strap). The replacement pin was quite unusual and unfortunately wasnt in stock, but they were able to fix it nonetheless - thats what 40+ years of experience of doing this kind of thing can do! They cleaned by watch while they were at it, and then didnt charge me a thing. The store is run by a husband and wife and they are absolutely the nicest most helpful people. They have been in business 32 years and they know what customer service is. 100% recommend.
Thank you so much Will and Debbie Marlow! My new diamond is absolutely perfect, I LOVE it! Thank you so much for taking care of Justin and myself. I still cant believe he upgraded my stone while I was on vacation with my family. What a wonderful surprise! And that you were able to find a perfect stone and set it within one day. You truly do go above and beyond for your clients. Justin couldnt say enough wonderful things about you. He truly enjoyed working with you and Marlows has earned clients for life! I look forward to referring friends and family to you for I know they wont be disappointed!
The Marlows are an absolute pleasure conducting business with, their sincere friendliness, superb customer service, and the incredible quality of their jewelry and work is top notch. I walked into Marlows in search of a very specific wedding band for myself, despite them not having the style and metal I was looking for Will took detailed notes and within two weeks he had found the ring I will wear on my wedding day. My fiances bridal set (bought elsewhere before I found Marlows) was not coming together like it should and they (not Marlows) told us there was nothing they could do about it. I took her bridal set to Marlows, Will ensured me that he would be able to correct the problem and less than a week later we got her rings back and we were both astonished by Wills craftsmanship, most importantly my fiance now loves her bridal set. I enthusiastically recommend Marlows to anyone shopping for jewelry or in need of repairs.
I can very easily say that Will and Debbie take care of their customers very well. I purchased an engagement ring and wedding band from Marlows last month and I have nothing but great things to say. Will and Debbie took the time to bring in several stones to look at after I began to tell them exactly what I was looking for. After bringing in a few, they learned what my likes and dislikes were, and continued to search for the perfect one. They ensured that I found the ONE. After finding the perfect diamond, Will made sure that the setting was just right but designing it himself. With 30+ years of being in the business, I trusted him with the design after listening to my vision and it came out perfect! My fiance could not be happier with the ring and I wouldnt choose another jeweler! Its amazing the time and dedication they take with each of their customers. It was great working with Will and Debbie and I highly recommend stopping in to see what they offer! Great customer service, all at a very reasonable price. Go to Marlows if youre looking for a quality piece of jewelry and a great customer experience with a couple dedicated to finding you exactly what youre looking for.
17 years later and I still love my Marlow-custom designed engagement ring my boyfriend now hubby bought from Will Marlow. It has held the test of time both in design and function. I love it as much today as I did the day he proposed. Thank you Will Marlow for being our go to Jeweler all these years. Its nice your new location is a bit closer to us now.Melissa Burns
Marlows Fine Jewelry is the best jewelry store I have been too! Debbie and Will care about what you want and are not pushy like other places. There customer care and service is amazing too. They have great prices, great vibes, and a great selection when you come in. Plus they are awesome people to talk with its almost like you arent there to buy jewelry. I will defiantly be going back for my next purchase.
The best jeweler. High quality pieces for the best price. They designed my wedding ring 20 years ago an I still get many compliments. Will and Debbie are so personable. They really listen to what you want and make it happen.
Will and Debbie are two of the most wonderful people I have ever met. They have always gone out of their way to find the perfect gift for me and my husband. The beautiful Hawaiian heirloom bracelet was a perfect 25th Anniversary gift. They have beautiful quality jewelry and exceptional values. The quality of service was second to none. They also have a top notch repair shop so they help keep all my jewelry looking great !
We went to Marlows Fine Jewelry based on the Google Reviews and were delighted to meet Debbie Marlow. Not only did she have EXACTLY the styles of wedding bands that we were looking for - a very fine wedding band for myself and a Tungsten-Wood band for my husband - she was also incredibly helpful throughout the process, keeping in touch with us while my ring was re-sized and his ordered, sending pictures to confirm the order, cleaning my engagement ring just as an act of kindness and service etc. Above all, Debbie is such a kind and caring woman, it is evident that she takes great care of her shop and her customers. A DELIGHT! We will definitely be back for the next jewelry gifts :-) Thank you!!
Will is so genuine and very attentive to his customers. I am happy I came across your beautiful store. The heartfelt kindness you showed me was outstanding and I appreciate you putting my daughters necklace together in time for me to ship it for her 18th birthday. And the beautiful box you gave me to put it in was the perfect finishing touch. This community is very blessed to have you Will! Thank you, thank you!
Wonderful experience! Quick, easy, and amazing customer service. I would highly recommend coming here for any jewelry-related needs.
The best customer service ever from both Will and Debbie. They are genuinely friendly and professional people. I went in for a battery replacement on my watch. Will did it for me while I waited right before closing and he even took the time to polish up my watch. Thank you both so much! You really made your customer feel so welcome.
Excellent service from this wonderful mom and pop jeweler. Both Debbie and Will always make me feel confortable. Great selection including custom options at reasonable prices. Debbie helped me with our engagement an wedding rings and we get compliments all the time! If youre in Issaquah, there really is nothing comparable.
I think we finally find our jeweler right in our neighborhood. We went there for 10 year anniversary engagement and wedding ring update. Will and Debbie Are super patient and perfectional the whole time . We are definitely will go back to them and recommend them to anybody who are searching for unique and high quality jewelry .
I just visited and I am so glad I did. I needed some of my rings resized and new prongs on a few ( I am very hard on my jewelry) . I was greeted upon entering by the owner Will Marlow and he is a delight. Very friendly and a consummate professional. He took all my rings and cleaned them, polished them and made them nice a round again. He will be sizing one down and hopefully fixing a very delicate ring that I have had for a very long time, that needs an overhaul as it is bent, squished, needs prongs and a new stone. His price for the resizing was much less than a grocery/ department chain store in town where I have had previous work done that was less than satisfactory. They had a beautiful selection of many gorgeous pieces of jewelry and the prices were very fair. I am just tickled to have another fine jeweler in town who can handle my repairs and make it look like it was never done.Tell Will I sent you.
They are honest, kind and have very competitive pricing. I took a very old ring to be repaired- it looks brand new. I will be coming back here for years to come! I cannot say enough good things about them.
What a blessing!! We are thrilled with the repair of my almost 30 year old wedding ring and 10 year anniversary ring. I had them cut off due to being too small and needed repair of the damage it caused along with the prongs were warn down. Absolutely beautiful and look better then we remember on the day we bought them. Thank you so much Will for a fantastic job!
This is seriously the best jeweler in Seattle area. Will and Debbie have an amazing selection of all kinds of jewelry and provide a level of customer service that is honestly rare to find now.
About a month ago I noticed the sandwich board sign before going into QFC for groceries and decided to walk over to visit their store.It is definitely worth the extra steps. Eye-catching special pieces, reasonable prices, amazing service. Ive subsequently had some repair work and engraving performed and when I took in a sentimental piece (a tiny bell in the shape of a horse) to find just the right chain, I came away with one that enhances the look of the bell and Will just couldnt let me leave without immaculately cleaning it for free.
Stopped in on a whim with my girlfriend a couple months ago. We were getting ideas for an engagement ring. Will and Debbie gave us their full attention and really tried to get to know us. Because of the service I decided to stop back in a couple months later to pick out a ring. Will immediately remembered me and arranged for me to see some options. A week later I was back and picking out a beautiful ring that my fiance loved. Will is a straightforward and trustworthy person who looks out for his clients. Extremely personable and professional, he really treats his customers well. He got the diamond certified for insurance and everything. Great couple in Issaquah, most certainly will go back! -Jerry and Julia
I never imagined my experience shopping for an engagement ring could go this smoothly and this well. Will and Debbie Marlow made the experience fun and painless. They never applied any pressure (as Id assumed was implicit when shopping for jewelry...until I met them that is) and they were incredibly helpful in guiding me to select the right engagement ring style to fit the diamond that was handed down from my then girlfriends late grandfather.I want to share the story of what led me to select Marlows Fine Jewelry to craft my engagement ring and why I wont shop for jewelry anywhere else from here forward.Pretty early into our time dating, my then girlfriend told me her family had been holding a ring for her that was handed down from her late grandfather, who was a jeweler. She shared with me how close she was with her late grandfather and how special it would be to see his ring and one day use the diamond from his ring as the centerpiece for her engagement ring. Knowing how much this family memento meant to her, I knew I had to find the right jeweler to craft her engagement ring and restore her grandfather’s tarnished ring to its previous luster with the level of care I’d expect from my own family. Based on my heightened expectations for personal care and attention to detail, I decided to focus on independently owned jewelry stores and steered away from the big box stores. Based on the excellent feedback I received from friends at work and from online reviews I read, I decided to make a trip to Marlow’s one weekend...I’m so glad I did. With great enthusiasm, Will and Debbie walked me through the countless engagement ring options and helped me select a gorgeous setting for her grandfather’s diamond which she’s been complimented on non-stop since our engagement. They also took great care to clean and restore her grandfather’s ring to its original look. After carefully extracting the diamond from her grandfather’s ring, they replaced the diamond with a new CZ and brought the ring back to like new again. All of this they did while also making me feel as if I were family. This happened each and every time I visited the store. My now fiancé and I are sold on shopping for our cherished jewelry at Marlow’s from here onward. Our wedding bands and our future jewelry needs will be purchased through Marlow’s.Since I can only give 5 stars to describe the level of attentiveness, attention to detail, care, service, and family feel that you’ll get from shopping at Marlow’s, reluctantly, that’s what I’ll have to do. But really, Will and Debbie are better than advertised and just such wonderful people that you wont want to shop anywhere else. I promise you will be thankful you selected Marlow’s Fine Jewelry for your cherished jewelry pieces.
Love this place. Beautiful unique pretties in a georgous display. The owners are phenomenal people, very friendly they make you feel right at home and they are genuinely excited to see you and show you around their store. I just love this place!!
Stopped in for a new watch battery. They were very busy (Valentines weekend) but still managed to swap the battery in less than 15 minutes, for only $10! Kind and charismatic staff :)
Couldnt have asked for a better experience. Will and Debbie treated my fiancé and I like family.Initially I bought a ring they had on display for my fiancé. I proposed, and then the ring was stolen. Since they do custom jewelry they were able to make the exact same thing again - but we opted to make a few changes. We made multiple modifications and each time they were eager to help us get exactly what we wanted.The engagement ring is stunning, my fiancé gets compliments all the time on it from strangers. Im not a big jewelry person but I love it and its stunning, same goes for our wedding bands.I dont know how much jewelry usually goes for but I thought it was extremely reasonable. We were on a budget and they were very conscious of that and never once tried to upsell me. I never felt any pressure to get something larger or more expensive.Customer service is exceptional, cant recommend them enough. Ill never go to another jeweler as long as Marlows is around.
Super friendly, very caring, made me feel like family.Beautiful selection of diamonds.I would highly recommend them to anyone and my family.
Will is a stand up guy! Does all his own work. Honest and a perfectionist. I know my diamonds and Will is the real deal.
I never thought Id be the type of person who has a jeweler, but Will completely changed my mind! Heres why we wont take any of our jewelry elsewhere ever again.Cleaning and knowledge:Once my fiance and I started talking about getting married, both of our parents loaded us with heirlooms that have been untouched for years. We brought everything to Marlows to get assessed, cleaned, and checked out. He made everything from belt buckles, rings, and necklaces shine like new! It was very impressive. The knowledge he had on everything was unmatched. With over 40 years of experience, he took the time to explain everything calmly and offer repairs or resizes if needed.Every single time I go in to do something he shines my engagement ring up, it makes me so incredibly happy how great of a job he does.Resizing:I had one family ring Ive had my eye on since I was a kid resized and deep cleaned here for such a reasonable price. He cleaned it so well I couldnt believe it was the same ring. The center stone was opal, which I knew nothing about. He gave me a crash course on opal and gave options for changing out the stone down the road.Retipping/resetting:The ring my fiance proposed with was a family heirloom diamond from the 1930s set in a platinum band. Since the stone was so important I had nightmares of losing it. He had it made at a family jeweler in Texas. I loved the ring, but noticed one of the prongs seemed uneven. I brought it in and Will examined it and saw and showed me that the place in Texas hadnt really finished the job right, and some of the prongs werent nearly as sturdy as they should be. After he fixed it the prongs are even, nearly flush with the diamond for a low profile, dont snag on things, and I stopped having nightmares about losing the diamond!Creativity and vision:We want our wedding bands to be created with diamonds from my parents wedding set. Although we dont have the rings in front of us yet, we enjoy the vision Will is helping us create without even seeing them! We look forward to working the Will and Marlows for anything else we need.No pressure experience:Weve been in a lot of chain jewelry stores and theres always high pressure salespeople pressuring you to buy things, upgrade, upsize, or just make a purchase youre not ready for. I love the fact that Will is so mellow, gives you the freedom to browse without breathing down your neck, and supports whatever you want. Its just a pleasant experience every time were in the store.Dont bring your jewelry anywhere, and stop buying from chain stores. You wont be disappointed.
Very helpful staff, fixed my watchband quickly for me! Great selection of jewelry with lots of information.
I had to buy a second wedding band. Will and Debbie went above and beyond to make sure I recieved exactly what I wanted. I was so pleased with thier customer service I had them order a wedding band for my wifes engagement ring. Her ring is 17 years old and it is a surprise to my wife for our 15 year wedding anniversary so Will and Debbie were put to the test and didnt settle for anything less than perfect and they came through. Best jewlery buying experience period. Thank you Will and Debbie
Outstanding service. Will and Debbie are terrific. Id highly recommend this jeweler.
Were patient, helpful and worked hard to help me select the best piece. I would highly recommend.
There are no words to express how WONDERFUL & AMAZING the Marlows and their jewerly are. Their one of a kind designs are exquisit and their stones are so beautiful! They helped my husband design my wedding ring and its not only tough as nails, since Im very hard on rings, its design matches my vintage style perfectly!! Will and Debbie are just as amazing as their jewerly!! You will fall in love with them and their store the first 5 minutes you are there!!
Will and Debbie are so easy to work with. Great prices, and great service.
Quality jewelry, quality people. I recommend this place to all my friends and family.
Truly the best experience Ive ever had purchasing jewelry! Customer service is second to none.
We have been customers of Marlows Fine Jewelry since they opened their new store in Issaquah, we knew Will a few years before that when he worked at another jewelry store on the Eastside. Will has sold us the most beautiful pieces and their expertise is beyond excellent when it comes to jewelry design and customer service. Will designed and made my wedding ring that was an upgrade for my anniversay, it is the most beautiful ring!! I also had another ring that had some beautiful diamonds in it, Will designed a pendant using those diamonds, the compliments on that piece come every time I wear it. We highly recommend Will and his wonderful wife Debbie for any and all of your fine jewelry needs. Will has also done many repairs on my jewelry, great pricing and just the best craftsmanship I have ever seen. Will and Debbie Marlow are wonderful people and we truly feel like they are friends that we can always count of for all of our fine jewelry needs. We really cant say enough good things Marlows!
Great selection. Expert and knowledgeable service!!
Are you going shopping for an engagement ring? Do you want something special and unique? Are you reading this review? GO SEE WILL!I seriously have nothing but wonderful things to say about Will, Debbie and their shop. My (now) fiancée and I went to his shop on our anniversary to get ideas and try our very first experience with ring shopping…Can I just tell you we were so nervous (deer in the headlights) but we instantly felt at ease around Will and Debbie. There was ZERO pressure. I wasn’t talking to a salesman at some huge jewelry company I was talking to an artist about his work.I wanted a very particular cut and style that I couldn’t find anywhere at those national stores. At those stores, they told me “Sorry that’s not in style right now…but look at this one” My one request to my fiancé was that he work with Will to find our ring, he couldn’t have agreed more.When I told Will what I wanted, he told me he would order some of that cut in to the store! I couldn’t believe it! We came back the next week for a planned appointment for us to come in and learn how to look at diamonds. What an amazing experience! At that appointment we designed my ring people!When my fiancé proposed I was in absolute shock. The ring was EVEN BETTER than I had dreamed it would look. Will, I seriously cannot thank you enough for all of your help and guidance through this process. And for giving us such a wonderful experience that we will cherish forever. I get told all of the time “That ring is SO YOU!” which could only be done by you. Thank you so so much!
Love the owners and their beautiful store, best service and outstanding work. Shop here first, always!
Owners are awesome and got great service.
Very polite and helpful.