Professional, friendly and on time! Easy on-line booking, and even got a text reminder the night before. Good service for a good price, would definitely recommend.
Their prices are very competitive, I used them 3 times. When I first moved into my house and again about a year later. Unfortunately, my cat peed in the same spot again and I asked them to come out and treat an area again, I paid the minimum plus the animal treatment. Side note i had to get rid of my cats because my youngest is allergic to them this was before the last treatment. So my reason for the negative review is the urine smell I paid so much to go away, never went away. When he cleaned the carpet it was summer and the windows were always open. Now with the change of season the windows are closed and the fresh smell of summer doesn’t mask the smell urine he fully took care of and is still there. Mike told me that my cat peed on the wall and he told me to wipe it down with a little Clorox bleach and water, which I did and the smell still existed. I contacted them because their “guarantee” I paid a lot of money for the pet accident to be cleaned and the smell to be gone, which it wasn’t. Mike phoned me back, telling me why he can’t come back because of 14 day policy, well there goes that guarantee. I would understand if I walked on a carpet and it was dirty again but this was for a smell he promised with his cleaning solution would go away but it clearly did not. He was blaming my walls, even though I cleaned it like he told me. Anyway, if the price is too good to be true there’s a reason. I wouldn’t recommend this carpet cleaning company.
Both Mary and Mike were great to work with. They were very flexible and fit us into a tight scheduling window. Their knowledge of the process and expertise is impressive, and the carpet cleaning far exceeded our expectations. They were also very reasonably priced as I received quotes from several local providers. I highly recommend Excel - we will be using them again and sharing their info with our family and friends.
Had Excel Carpet Cleaning out yesterday to clean our office carpets and they were both personable and professional. We appreciated that they were able to be flexible around our patient schedule. The carpets look fantastic.
Hands down the most reliable carpet cleaning company around! I manage properties all over and Excel always comes through on our needs, no matter how bad the carpet is. I highly recommend them for all your carpet and duct cleaning needs! Thanks Mike and Mary!!!!
Michael and his family/friends are great people. would recommend to anyone and everyone. Thank you for your helping hand.
Love this company. Our carpets look incredible every time they leave! Thanks guys !!!
Called to get some pricing for a tile cleaning in my bathroom! Instead he just gave me a home remedy to try and save me some money!!Awesome people
These guys are amazing! What a great job, really went the extra mile! Did not have to replace carpet. They made it look brand new~!!
Did a great job and the carpet was dry in just a few hours. I will call again for sure.
Im a real estate broker and have used Excell for dozens of homes. They always do an amazing job for me and my clients.
Great work! I will use them again!