Bad working environment

Just dont. its not worth your time and effort

Horrible place to work. You merely are a number. You can sacrifice a decade and be tossed out with yesterdays trash. They have never had their sales departments set up correctly, not giving compensation plans until 9-10 months INTO the year. Upper management gets overpaid so the people below suffer in MANY ways. Horrible Culture.

Great place to work

I hate you!! Please stay away from this awful company. I had moni but it switched to Brinks and as soon as it did, all the issues started to happen. Sky bell was fine until Brinks took over now they say oh it’s your power. Really??? Power no it’s your service!! All systems in my home work so how is it my power? They’re like well since it’s not the monitoring a tech will go look at it but you’ll have to pay? Wait what?? Again this was one of the reasons I chose the service. Well we can remove the sky bell and lower your rate by 2.00 what??? What kind of service is this?? You are breaking the contract?????? You brinks not me you by not keeping up with your end?

Manager Zina Shaw made my day and kept my business with this company! So, at the beginning of this experience I was totally going to post a 1 star review BUT upon further interaction (and after making contact with Zina), I have concluded that this company is well deserving of all 5 stars from me! Zina Shaw was not only empathetic and compassionate but also understanding of the plight of the customer. She took a very negative situation and turned it completely around and ended up regaining my continued business with this company. Zina displayed an excellent ability to calmly resolve my issue with care. She showed me a lot of patience and mercy today and helped to ease my fears and frustrations from feeling that I had been mislead by the sales department and after having another misunderstanding with another representative in the transfer services department. When I asked to speak to a manager, Zina stepped in right away even though their department was very busy. I really appreciate that Zina took accountability and ownership of the misunderstanding that previously transpired and was able to resolve my issue with an outcome that exceeded my expectations. Zina has really impressed me with her excellent level of customer service and patience. Thank God for Zina. She is truly an angel! I will never forget your kindness!

Terrible place for employment. Work at your own risk . I loved my co-workers tho

I like this place.

Great place to work.

4 days since attempted break in at my home. 3 days to get a technician to fix broken cameras. Not fixed. 4 month part delay to repair. Cancelling.