The experience I had with Neptune was professional and compassionate. They made dealing with arrangements of my husbands cremation so much easier than I expected. They follow up periodically to see how you are and have a great email for dealing with grief. I highly recommend them to anyone thinking about planning for last remains services.

Based on a recommendation from a coworker, we decided to use Neptune Society for my mother. Although I didnt follow the online directions correctly and my initial contract was lost, when my mother passed sooner than expected, Angela stepped in and swiftly made sure my mother was well taken care of all while locating my contract and finalizing paperwork with me. She could have easily told me my error would delay care for my mom, but she did not hesitate to take my mother into their care while she figured out where my contract was and how we could finalize it smoothly. I cant recommend Neptune Society Irving more.

My husband passed away suddenly and I was lost at what to do. A friend referred Neptune Society. I called and talked to Lisa Gibson. From the moment she started talking I knew she was a beautiful soul. Very kind and understanding of what I was going through. Walked me through every aspect and has been available throughout the process. Lisa called today and let my know my husbands ashes were ready to be picked up. Hopefully I will get to meet this beautiful person. Thank you Lisa for making this process as easy as as stressful as something like this can be. Neptune is very lucky to have Lisa working for them.

The Neptune Society was very efficient with all of its procedures from timely picking up the body from my mothers home late in the evening just after her death, the cremation of the body and obtaining the Death Certificates. The Societys communications with my father were conducted in a very courteous and respectful manner. I would definitely recommend using their services.

Contacting the Neptune Society was the best decision I could have made. I made arrangements for my mother who was in ill health and ended up making my own arrangements as well. From the first contact to the latest, everyone has been kind, compassionate and above all knowledgeable.

Purchased services in June, drama getting the CC payment to their bank and still waiting for memory box and a planner so I can rest in peace - guess my family will have to guess at what I spent all this money in advance for. Tired of looking at a pile of papers, partially completed on my desk for couple months, dont bother preplanning too stressful.

The pre-arrangement experience was easy and Kristy was completely professional and knowledgeable about all aspects. I am very pleased with my experience.

This process was made easy by the staff. After many calls to the well know funeral homes this was the easiest by far and more affordable for sure.

They made a somber experience very easy and pleasant. Made a professional presentation without any sales pressure at all.

I reached out to Neptune Society for prearrangement information. A gentleman named Nick called and spoke to me, he discussed the plan with me which seemed great.He then talked about the importance of taking care of these decisions before hand, to ease the burden on my family because a funeral director will try to upsell to my family and take advantage of them. I was surprised by this and asked if my family would have to deal with a funeral director if I did make prearrangements and he said yes. I ended the conversation as soon as I could.Why on earth would I want to make prearrangements with a company who shares how their funeral directors will take advantage of my family?Immediately remove me from your mailing list as I do not wish to ever receive any information from your company.

This place was 100% professional I would recommend them to anyone

The overall experience provided by NCS in my circumstances could not have been better. Although we knew dad did not have long, we really had not planned in advance so when he passed, I had to find someone quick. NCS was there for us, carried me through the entire process and left me feeling good about how they handled an otherwise very sorrowful situation.