If you have been on the fence about investing in Total Immersion let me just tell you now, JUMP. Very informative and helpful. It has definitely set me up for success on an individual level as well as business. Would highly recommend to anyone who is looking to grow their business practice.

TOPS Total Immersion experience was just awesome. Our team learned so much in two days which will allow us to give great customer service and reduce office stress. If you haven’t attended TOPS before you just need to go and DO!! It will directly change the way you practice dentistry. It’s about the patients, not the teeth.Karen Williamson DDS

I am an associate general dentist at a private practice and this program has really helped me in improving case acceptance, as well as providing better care for my patients.

I’ve learned so much during this experience! I feel like it has taught me how to be a better employee and also a better person outside of work.

No More Hygiene, extremely beneficial and informative course!

Awesome time meeting new people and really learning a lot about how to talk to patients!

It helped me personally to fill between the dots with even more details. I am detailed orientated and it cannot be more comprehensive. I feel motivated to set personal goals . Cannot wait to hear more about the new affordable saliva test.Thanks 🙏🏻

As always, lots of fun, great support, with helpful & colorful visual support.My team had a CPR training and was not present, so that’s the only regret. This would’ve been a very positive, productive, Team Building activity; I recommend this for everyone, especially for a team.We’ll attend together next time. Steve is a dynamic and exciting speaker and makes learning active and fun. Never a dull moment. Thank you!

Great coaching service! They set expectations and deliver and even exceed those expectations every time!

Lots of great information!! Learned so much! Everyone was extremely helpful!!

Kelly is the best and easiest to work with! She has taught our office so many great qualities that have helped improved our communication and patient care. Highly recommend working with someone as great as her!

Very informative no more hygiene lecture! Love the systemic approach

Highly recommend modular hygiene, have been at a practice that has been using this system for the last 2.5 years to diagnose and treat periodontal disease. This whole health approach to treating gum disease is effective, it not only improves patient health but also helps the dental practice grow.

Kelly has been our practice advisor for 5 years and has taught me so much. I enjoy the time she spends at our office.

The Total Patient Service team has been wonderful to work with since our office started with this company a few years ago. I have especially loved working with Kelly, she has a lot of knowledge to share and she is very funny!

Great experience, great personalities and dental professionals, very thorough/ answered all questions and learned alot that I had not learned in school. Highly recommend this program!

I love total patient services!!! They focus on listening to the patients and really looking at whole body health. Great easy ways to navigate patients through treatment and health goals.

I always enjoy my experience with Total Patient Service! Kelly is our advisor with the dentist I work for and she always has good pointers for me! Every meeting is always helpful!

Kelly is amazing and so helpful everytime she comes into our office!! Our office has improved tremendously because of her work, time, and encouragement!! Thank you Kelly!

That was a great course. Great balance of science and skills to take back to your practice. I highly recommend this for the whole team.

Makes alot more sense to treat perio this way. Ready set gooooooo

Todays seminar was very informative. It is always nice to review the different rules, aspects and tools that will continue to make our practice successful and more importantly help us to better serve our patients.Enjoyed the interactive experience and hearing what other practices had to say as well. Even learned some magic!Thank you to the entire Tops Institute.

I enjoyed the course and gained a lot of information. I felt it was a bit rushed and could really be a 2 day course, I wish we could have asked questions as well. I am sure it is not as easy to do the course as a zoom meeting vs in person. I’m excited to implement the new information!!

I cannot adequately express in words how wonderful Total Patient Service is. I have taken many courses and training sessions with them over the years.... they are always up to date in their presented materials and their classes/training just seem to get better and better every time! Is that even possible?! I’m hooked! They are expert communicators and very skilled with training the entire team. You will not be disappointed! I highly recommend them!

I loved the No More Hygiene course! I love how easy the Modular Therapy Protocol is to follow and doesn’t leave me guessing when recommending treatment to my patients.

I have attended multiple courses with Tops and they are always excellent. Tanya was in our office over the last two days and helped us with verbal skills and action items to improve our patient care experience. She is so passionate and amazing at what she does! I highly recommend Tanya and Tops!

Kelly has made my first week in my new office such a positive experience. I have learned so much from her already! She truly cares about people and wants them to succeed.

Kelly is very easy to work with and so great!! She has helped our Practice so much and is always pushing us to do better!

Always top notch information that you can immediately take back to the office and start using. This company has always been focused on improving your patients experience and how to communicate better in every possible scenario. I leave every seminar feeling better than how I arrived. They truly care about you as a person and a dental professional. Highly recommend!

“No More Hygiene” has the most valuable information for optimal patient care and most importantly, patient acceptance. So grateful to have learned how to better the lives of my patients. Recommend to all!

Love when Kelly visits our office from Total Patient Services! Fantastic teacher and mentor, highly recommend!

Great ideas and different ways to look at creating a successful team and dental office. Full of many good ideas and things you wouldn’t think about to create a great office and great relationships with your parents

Very helpful in improving systems and protocols. Helps highlight the areas that can be improved further.

We had an awesome experience with Total Patient Services today! Our Coach was so good about explaining and preparing the team for the acceptance of new ideas and ways we can serve our patients and run our practice better. She was able to present basic ideas using examples that made sense to all, which encouraged everyone to see the importance of what she was talking about.Being able to do this by Zoom was fantastic. I have staff members who were not in the office for various reasons and were still able to participate. This kept everyone on the same page as far as training.I would highly recommend Total Patient Services!

An interactive way to learn how to provide better patient experience and response. 👍

I love being able to help my patients with understanding of and wanting whole body wellness!

For the last two and a half years, I have grown and learned many new skills through Tanya at TOPS. She has taught me many ways in how to relate to my patients, and find out “what matters to them most.” It has been a great experience working with her in all of our sessions. The tips and encouragement she has helped me with are so valuable because I feel our practice has grown to meet specific needs of patients and to help them reach their goals of maintaining and improving their dental, physical, and emotional health. Thank you, Tanya!!😀

I attended the the No More Hygiene Seminar. As always, Steve Anderson provides a top notch experience. He brought in some great guest presenters. The science of periodontal disease was presented first, giving true relevance to his concepts. It was refreshing to learn how to treat periodontal infection as part of total patient health, rather than just providing “cleanings”. Backing up the concepts with real tools on presentation and finances rounded out a great day. I recommend this No More Hygiene to any doctor who really wants to make a difference in their patients’ lives. And you can’t miss with Steve Anderson!ToPS really is tops!

No More Hygiene is a game changer! It completely changed the way I treat periodontal disease, and it also helps give me the tools to treat patients who fell into previous grey areas. It has also helped me understand how periodontal health affects systemic health. I am now able to confidently present periodontal treatment and help my patients achieve better overall health. The information was presented in a clear and concise manner and the information is all cited. I would highly recommend this course to any and all dental providers looking to better treat their patients.

Kelly has been wonderful and giving us quality information to help improve our communication and listening skills. This will benefit our practice and patients but will also benefit each person individually. These are skills we all can improve on daily. She uses examples we can all relate to and the activities keep us engaged and help us with self reflection too. Thanks Kelly. See you again in a few months.

My dental office has been so pleased to work with Tops. Tanya and Maryanne have been so helpful and given us great tools to improve and grow our practice. I’ve never seen such amazing results with perio and have been so impressed with the process and systems they have given us. I can’t say enough good things!

The Total Immersion online was not only informative, but also life changing, as they promised. I have learned a new skill set for patient care that will take me to a higher level of practice success, in addition to making my personal interactions more rewarding. I found the delivery of the material, and the interactions so engaging, that the time flew by. I found the role playing to be extremely helpful in connecting the ideas to real life situations. As a former high school teacher, I commend the presenters on their ability to present the material in such a way that we weren’t so cognizant of the learning part as to become bored or disinterested :)

Love the new take on treating periodontal disease!

Kelly was great! First week on the new job, I got to start out with the training on all the great tips that I see my coworkers use!

Kelly is wonderful!! She is so helpful and gives us so many great ideas to help make our office successful and help us provide the best possible environment for our patients!

I have taken two leadership academy courses, the total immersion course, and am now signing up for the no more hygiene course! Each time I am so impressed with the quality of content and unique way the tops team engages my team and I! Never a dull moment! Highly recommend! Truly valuable material, based off of sound psychological principles, that you can use in your office the very next day! Bound to make your office a success and distinguish it as one of the best in the nation! All you have to do is follow what they teach! Great for team alignment, connection, and morale! Such a positive experience! “The goal in life is to live young, have fun, and arrive at your final destination as late as possible, with a smile on your face.”- Jon Gordon. This is exactly what the TOPS team can help you with! Thanks Steve and the entire TOPS team! Best regards, Daniel V Balderrama, DDS

The Crown Council has been Top notch for our practice. Fantastic group! Highly recommend if you want to be at the top. Tanya is great. She has been training our practice and makes sure we succeed in every way possible. She has taught each of us that the slightest changes can make the biggest impacts. Training with her has personally taught me how to effectively communicate within our practice and outside of the practice. Don’t be afraid to grow outside your comfort zone.Let Crown Council help your practice grow as it has for mine!

Love Kelly Hemrich! She’s definitely awesome and very helpful. Best TOPS representative I could’ve asked for! Every office should have this and have a Kelly!

No More Hygiene is an educational course every Dentist and Dental Hygienist should experience. The information based on the latest science tells us that we can do so much more for our patients and their total health. I’m so glad I attended!

Take their course and you’ll realize how much you really don’t know. Highly recommend it because you’ll not only learn new skills but also be entertain as well!

Our team at Sunset Dental Care sure does value the professional training we get from Total Patient Service. Our consultant Kelly was just in our office. She helps us organize and implement goals to keep us growing and helps us continuously focus on a positive office culture to promote teamwork. We love Kelly!

Such a great experience! This is my second time with TOPS..... and I love it! Great information and well worth it! Just do it you won’t regret it!

Kelly was amazing at explaining everything on how our office could improve. She went over our different behavioral ways on how we could work better as a team with each other! We’ve made major improvements! Kelly is wonderful!

I have taken two leadership courses, the no more hygiene course, and the total immersion course. I am delighted with the content and presentation each and every time! Huge fan! In fact, I recently took the total immersion course for the second time due to the fact that I was so impressed with it the first time I took it! One of the best courses I have ever taken! Highly recommend! Sincerely, Daniel V Balderrama, DDS.

Total Patient Services, has been working with our team 4-5 years now and it has truly been an honor. Tanya always brings the best advice and coaching that has helped me grow not only professionally but personally. This company will challenge you and push you to be the best version of yourself and when you think you have reached the top they bust through the ceiling pushing you to be even better. Working with the whole TOPS team has been an absolute delight, you will not be disappointed as long as you are willing to put in the work and follow their direction you will soon be a 10!!! What are you waiting for???

The information from the course was extremely informative and helpful! I plan to use the tools provided to give our patients, and new patients, the best experience ever in our dental practice! Thanks, Steve!

Maribeth was great and very insightful! Always a good day with this group!

If you are looking to grow your dental practice I would highly recommend the Total Patient Service Institute. Since incorporating their techniques and recommendations our practice changed for the better, dramatically grew and continues to grow each year. We have been clients for the last 5 years and we intend to stay clients. We look forward to our quarterly visits with our awesome practice adviser Tanya. She helps our practice stay focused on our goals and helps us identify areas we can improve on. This practice support team was a game changer for our office. If you are looking for the best you have found them!

Loved my experience. Truly the most enlightening, revitalizing experience. I walked away with the confidence and pep in my step to do what I love.. change lives. The entire team is super helpful, kind and energetic. Never a dull moment with Steve, Chris and Tanya. Highly recommend you invest in your team!

Such a great speaker. Very professional and motivational! Definitely had an answer for every question and concern that was brought up throughout the meeting. If I could give 10 stars I totally would!! :)

We have had the pleasure of working with Robyn in our practice for the last year. The knowledge and skills we have gained from her are invaluable. I have never worked with a consultant or institute that has invested in our team the way that Robyn has. I would highly recommend ToPS/Robyn if you are looking to grow your practice in a substantial way!!

Total Patient Service Institute has been an integral part of my practice for over 7 years. Tanya comes to our office about 4 times a year. In this pandemic, Tanya was not able to physically come to our office, instead she set up a virtual meeting that was just as effective as the physical visits. I am very thankful to have Tanya and ToPS involved in my office.

Just finished a Zoom seminar titled “No More Hygiene” hosted by Dr Tommy Nabors, Steve Anderson of Crown Council and many team members! This seminar was absolutely information packed regarding hygiene therapy and the whole systemic body connection! Amazing stuff and presented so well from the science behind it to how to communicate with your patients so they understand how you are trying to help them, not just sell them treatment! If I could give the course 6 stars I would! Kudos to Dr Nabors and Steve Anderson with Crown Council for the amazing information. I have been practicing for 31 years and it just goes to show you .... we never stop learning!!! 👌🎉Thank you Again!!

I am so happy to have found ToPs! It has taken my practice to the next level and their patient centric approach is truly what every practice needs. I highly recommend their in-office personalized team training. Our coach and advisor, Kelly, is the best!! She challenges, educates, and works with us to achieve our goals. This program is top-notch! Thank you!

High quality presentation and worth every minute. Every one was so professional and supportive. I had several questions throughout the course and they were quickly addressed.

Always informative and enjoyable!

Kelly is an outstanding person. She has done great things for our office.

Steve Anderson is so charismatic, fun and engaging! He and his staff are top notch when applying the communication skills to a dental practice!! Game changing people skills that I can use at home and career!! Love this course because its so fun and engaging. Ive been a Dental assistant for 27 years and Ive never said that about any education courses Ive attended!! Thank you so much for coming to Minnesota!!

I highly recommend Total Immersion and Total Patient Service for continued team training and dental practice growth. I wish we would have taken Total Immersion several years ago

Our office just completed the first 2 day coaching experience with Kelly. She challenges without being intimidating or overwhelming. Her expert guidance encouraged our team to set realistic goals and make a plan to achieve them. She far exceeded expectations and we look forward to continuing to work with her!

Steve Anderson and the wonderful team at ToPs Institute have helped our dental office to create an amazing office culture by design, improve our patient services, and develop clear and effective communication between team members and with our amazing patients. Steve is an extremely encouraging, charismatic, and positive individual, who provides you with a plethora of actionable gems that you can take back to the practice to implement the very next week! Susan Pruitt is also an amazing fount of information and is equally as positive!! There are too many amazing individuals to name at this organization. They are all compassionate and dedicated at their craft. Deciding to attend any event with their involvement or going to their own events, such as the Total Immersion course, is an easy one! Always up-to-date on the current dental climate. We love how they stress the importance of relationships. We hope to emulate their relationship building emphasis at our office with every one of our patients. Amazing, amazing, amazing! - Dr. Samuel Lee (Temple City Dental Care)

This is by far one of the best seminars I have ever been to. Steve and his staff are so amazing. Thank you for sharing your knowledge and your culture with me and our practice! It had a profound impact on me professionally and personally.

This company feels like you are part of a cult. They will tell you how to do your make up and your hair and then you go through and grade yourself on each category of your appearance. Then you have to give yourself an overall score and say what you can do to improve yourself to a 10. What a joke.They also forgot that we are a healthcare profession. Instead of explaining things to our patients they want us to say would you like mint or bubblegum today for your fluoride.Instead of teaching you team building skills they will teach you to work with complete random strangers you’ll never see again. Way to improve our team 🙄If you have money to burn and like to be a robot then by all means attend one of their sessions but if you are a free thinking individual then this is not for you.

Kelly was amazing!

Great course, very relavent for the entire team. Gave great examples and was engaging throughout

Great Total Immersion with my team today!!! TOPS did a fantastic job with the program being done remotely. Steve and team provided our team with a great deal we can implement in our practice and home immediately

This online seminar was the best! I learned a lot and can not wait to take these things I learned to my office! I am a 10!!!

We had a great experience working with Kelly when she came to our office recently for some training. She was great and we look forward to working more with her and ToPS!

We really enjoyed our Team Experience this week with TOPS. How blessed we are to have them as our coaches! We are definitely happy, healthy and successful because of the amazing influence of our TOPS team. I cant imagine having a happy and fulfilling place to work without them! Its a great feeling when you can truly connect and help patients achieve better health with great relationship skills!

Prior to No More Hygiene starting, I was concerned that I would not get as much out of the course in this special virtual edition due to Covid-19. However, I am thrilled by the information and enthusiasm presented by the TOPS team! Highly recommend!

We love ToPS! We have been working with them for a little over a year, and our practice has not only grown, but our days also are more fulfilling, and our patients are getting better care than ever. Every member of this organization is a consummate professional. Tanya has an extraordinary talent for teaching. She has coached our office toward new understandings in caring for our patients as people first. Steve compellingly presents concepts that elevate the profession of dentistry. Susan, Melissa, Kathie, and everyone else we have worked with have been exceptional at what they do. We are so excited to continue our relationship with ToPS and see what our future holds.

I highly recommend Total Patient Service Institute! Tanya, our coach is amazing! The skills we have learned have improved our patient treatment acceptance, which has increased production and collections to record numbers! I used to come to the office feeling very stressed. Now I look forward to working with our patients every day!

Very informative!

I really enjoyed taking the total patient service course. I have learnt a lot in 2 days. The speaker and his team were great, very knowledgeable and enthusiastic. I was captivated and attentive the entire time. The concepts and principles were very nicely explained and illustrated through concrete examples. I am eager to implement what I have learnt into my dental practice.

Love Kelly Hemrich has helped our office so much! 🦷❤️ Highly recommended her.

Great content on improving the patient experience! Thanks!

I am astounded by this training. This is like nothing I’ve ever seen in Dentistry. The magic in understanding what our patients think and feel about dentistry and communicating what we recommend is such a game changer. Many concepts I have even applied to my family.The Total Immersion has brought my team closer and our patient connections, production, and acceptance to another level. I highly recommend this course!Pam, Chris, and Tanya lead an insightful and interactive Total Immersion Level II training. I just cant get enough. You need this in your life and practice.

Steve Anderson is a fantastic speaker! Our office benefitted greatly from Tops!

This is such a great course that is a benefit to the whole dental team and their patients! If your practice is looking for growth and a way to provide better care for your patients look no further than the ToPs institute with Steven J. Anderson!

Kelly is fantastic. She is teaching me how to ask better questions, in order to get more information from the patient. In turn, I will be able to better serve their needs and wants in dentistry.

ToPS was definitely one of THE most enlightening, enriching, REWARDING experiences Ive ever had the pleasure of attending. The energy was amazing, the instructors were so thorough, and Ive already taken so much from the Total Immersion seminar. 10/10 would recommend over and over!

Great information. well presented, relevant and clear implementation. thanks for the online opportunity

Just finished the immersion course with the ToPS team. It was a great 6 hours well spent! It made me view how I approach the dental practice in a different mindset and Im excited to apply the information learned!! Looking forward to the next one!

I was very satisfied with kelly on how to make our office be better teamwork. Looking forward using all the tools that she had presented to me. Thank You 🙏🏽

Excellent class! The team was engaged the entire class thanks to an enthusiastic Steve Anderson and all his great support. Many team members came up to me throughout the course saying he ( Steve Anderson ) is a really great speaker. The material was very pertinent and we enjoyed the summaries before lunch and after the day was winding down. It was just the right amount of material and the action list at the very end was really great! Kudos to the whole TOPS team!

Amazing experience. Steve Anderson is so enthusiastic and engaging. It has changed our practice in how we handle our patient experience for the better.

ToPs is the best dental CE course I have ever attended. It is fun and extremely motivational! It helped us create practice culture and provide the best costumer service to our patients!

Steve and his team always put on a wonder seminar and I learn something new everytime I join. The skills they teach really make a difference in building relationships with our patients and create a more enjoyable and efficient practice.

There are SO many golden nuggets to take away from this seminar. It has helped me understand my behavioral style and strengths and weaknesses. Steve not only focuses on communication and people skills, but also on how to be a better person, partner and parent. I also bought his book. Highly recommend!

Best Training Seminar I have ever attended! I highly recommend anyone in the dental field to attend, you wont regret it. Not only did I gain knowledge about my professional field, I also left with positive stories and ideas that I can take home and share with my family. The entire team is amazing and they truly are a 1 of a kind team. My favorite experience was all the hands on activities and the interacting between other offices. I met wonderful people and gained some new friends. I look forward to the next time I get to attend one of their seminars! 😊