I took my vehicle to this shop because of a front end collision. It was very minor. The bumper and grille were damaged. They replaced an undamaged headlight and lower valance that didn’t need to be replaced. I’m sure it was just to make more money. My truck was returned filthy and with the shop’s writing on the fender, as shown in the picture. I’ve never picked up a dirty vehicle from a body shop.While I was waiting in the lobby, one of the office workers had a manger on speaker, talking about hiding something from a customer and the worker said “there is a customer here”, and the manager said “well if the customer doesn’t mention it, don’t bring it up”. They didn’t make a single effort to stand out. This isn’t how I would treat my customers. This shop seems shady and I would not recommend.Freddy, please re-read my review and look at the pictures I posted of the vehicle to answer your questions.
Great Service, Great people and honest. They fix my Mercedes-Benz and its like brand new car again. I would recommend them for collision repair and auto body work. They did an oil change for me. They Are 5star plus.
It was a great service and you won’t regret it. Staff are so helpful and friendly and they worked fast to return my car on time. They have the best customer service ever.Thanks you all.
So I call myself being a mechanic and tried to hook up my own battery and did it all wrong. I stop by eddies shop one morning to get it fix. Immediately he taken my vehicle under his care and fixed my battery the right way for me! Very professional and welcoming when you walk in. I will most definitely recommend his shop.
I could not be happier and Cant recommend Eddie’s mechanic and body repair enough!!! I had problems with my Porsche for the check engine and I had to bring it to the Porsche dealership first and they quoted me 3x what Eddie’s charged me! I tried to fix the problem couple of times with other shops, Unfortunately it never got completely fixed .. Eddie’s quality is great and their pricing is very fair! I am very happy with all of my experiences! they have gone above and beyond what I expected. If you have been looking for a, trust worthy professional, visit Eddie’s mechanic and body repair and you’ll become a loyal customer yourself.
I got in an accident and one of my friends referred me to Eddie’s mechanic and body repair. Freddy took care of me and kept me informed during the repair. They are really professional and on time. Quality of work is awesome. Nice and clean waiting area. Also they have mechanic shop and did oil change on my Car. They are truly One stop shop.
Great job! Very nice people. They went above and beyond. I appreciate them and would use them again!
Been going here for year, best value for the work done, hands down. Car looks brand-new after the accident, and was cleaned inside and out. Spotless.Waiting area is pretty nice too. Cookies, coffee, coke and a TV. Not a bad place to wait.
I love this shop. I use them frequently for my business and they never let me down. The are fair, thorough and professional. I would recommend them to anyone.
While getting my vehicle fix because of an accident. I was able to get repairs mechanically. They were quick and kept me informed. I will always suggest them to anybody that needs repairs done.
I went here to have a tire plugged. They were quick, fast, efficient, and very professional. My tire was fixed, and they even aired my other three tires up. They provide coffee or other drinks while you wait in a very clean and inviting waiting room. Thank y’all for the great experience and will be back if I need anything else done to my car!
This place has worked on every one of my vehicles. From body work to mechanic, they take care of it all! Truly a one stop shop when I need something done. The office staff knows their stuff and the techs have years of experience. If you need any work done on your vehicle, this is the place to go!
Great service at reasonable price.I do recommend Eddies, no doubts!They certainly know what they are doing.
Running into unexpected mechanical issues on your vehicle is never fun but it is very comforting to know you have a shop that you can trust on both their diagnosis skills and providing fair price repairs.My vehicle was shaking badly when I pressed break. I took it to Eddies and they did a great job with diagnosis. They provided pictures and explanations on worn out parts which made it easy for me that the repair was essential and needed to be done immediately. They also provided a quote with OEM parts which was much better than other shops. During the process, they were very courteous and answered my questions clearly. It was done in timely manner and without any hiccups which I highly appreciate it.I highly recommend Eddies.
I would like take moment and thank Freddy for helping me to fix my car after a trouble crash I was involved in. He helped me to file a claim through insurance. He fixed the car less than 2 weeks and I am very happy with the result.
He was very nice and he did a great job.
I was having problems with my engine and got my truck towed here. Doug told me one of my cylinders collapsed, he also took the time to call my dealership and saw it was still under warranty for TWO MORE DAYS. He called me back and said I had to get it there asap. He could have easily told me the issue and got the money himself but he went above and beyond. Ill never go anywhere else but here in the future.
Out of the 10 businesses we called probably more than that! They took the initiative to get us in and out same day! We came from out of town to pick up materials and had truck issues. There was no way to get back without it being fixed. Don’t waste your time anywhere else! Top notch in my book! That’s coming from one of the owners at Grace Glass And Mirror LLC Tyler Texas!
Awesome place to go, Doug *One of there mechanics* is a awesome dude. Fast and very good quality when he works on your vehicle
OUTSTANDING service and VERY kind individuals working with AFFORDABLE prices.
My ExperienceI used to take my car to Toyota dealership for anykind of services. I was really disapointed from poor services quality they provided and then I changed my mind to try this garage to take care of my car by recommendation of a close freind.I really enjoyed working with them. From timing to execution and communication they couldn’t have done a better job. These guys were on top of every phase of the repair process and thier team did excellent work. They are fast and you will enjoy the quality of work. Also, the manager followed up me a couple of times to make sure the car is doing great!Thanks again for the great job 👍
I have been a customer for 20 years now and this guys are the best! Very professional and you can trust them, you cannot replace experience and knowledge with a tablet.
Super friendly and helpful. Incredible service; dropped everything to help us. Reasonably priced.
I got into a qccident about a month ago I decided to go with eddies. They were so fast and efficient. Zachary at the front desk was every helpful and I appreciated their business. I would recommend !
Definitely recommend this place. They were respected and truthful with the estimate. The work was top notch.
Amazing service!!!!! Came in for a pre-purchase inspections and they were WONDERFUL!!! They were thorough in checking the car and pointed out any flaws and really gave me a confidence in the vehicle! Will use them again and again!!!!
So...This was my second time working with them. First time they fixed my mirror at an amazing price... then I brought back the car with EVEN MORE dings and scratches. Since I was paying out of pocket, they worked with me on getting a fair price to have my car looking decent again... or so I thought...they went ABOVE and BEYOND my car looking decent. I cant even remember what the car looked like before I dropped it off... I almost cried. This was such a great experience. I didnt expect them to do as great a job as they did nor did I think half the things they did was included in our agreement. I highly recommend them... I have a junk car that hopefully they can help me get back to looking great... Dont go elsewhere. Seriously...these people are honest, fair, and do an AMAZING job!
I had our daughters car repaired here after a small accident. They were and are very professional. I was pleased with the way they handled the insurance and kept me included in all that was going on. I am very happy with the work that was done and appreciate everything they did.
After going to 4 other shops today I came across this one and I am glad I did! Staff very friendly and professional! They were very helpful and honest! Turns out what I thought was going to be a pricey job, it turned out being something so simple that saved me hundreds of dollars! I will be coming here going forward and I recommend this place to everyone!! Loved the staff! Great people!
Eddies is the best! Im so happy with the outcome of my car. They took very good care of me and were able to work around my schedule. I love being treated like family. Thanks Eddies. I will definitely use you again and recommend you to anyone.
The Honda dealer wanted $650 to replace the whole side mirror unit and only the glass was broken. Eddies was recommended by a trusted friend and sure enough, they were honest, fast and it cost me less than $100. Chris Morgun, the body shop manager, order the part and fixed it himself. It was refreshing not to feel pressured to purchase what I didnt need. I will recommend Eddies to anyone. Thank you, so much, Chris.
I really can’t say enough amazing things about this auto shop! Exceptional service and very affordable and they even took the time to clean my suv and made it look like a brand new car!! I highly recommend this place and we will definitely be going back for all of our car needs and services!
Amazing work at reasonable prices. Friendly staff. Have had body work done on vehicles 3 or 4 times before that would rate 5 stars. This time only 4 stars because made appointment for repair on moms car. Called to post pone 1 day. Took car in the morning of the appointed day. Called next day for status and was told he thought car was being painted. Had manager call to confirm and was told wrong parts were ordered and hadnt started work yet. Would order correct part and would need more time. Disappointed this time but will definitely return for future repairs because of previous history.
This Place is Awesome.. I took my 2010 Nissan Altima there and they did a Great job. They were really fast and the work was simply AMAZING. I would refer all of my family and friends to this shop. I would like to thank Keith and his gang of guys for the repair on my car. If anyone is in need of a body shop or simply needing an oil change go see the guys at Eddies mechanic & Body Repair..
Eddie is best guy,got my truck on time.
Just recently discover Eddies and could not be happier! Theyve replaced my husbands wheel bearings, turned his rotors, replaced his brake pads and fixed an oil leak. My sons car was just in and they replaced the main relay, and fixed his oil leak. And my car was in today with what I thought was a bad alternator but turned out to be a loose cable connect on the battery. These guys are great, friendly, honest and have a fast turnaround! I highly recommend them!
Simply the best! I have personally been using this shop for nearly two decades. All of their work has been top quality, and they treat you like family. Over those years, they have done everything from replacing breaks, to most recently, the radiator in my SUV. All of their work has been top quality, and their prices are always reasonable. I had used other shops prior to finding Eddies, but once I did find them, the level of professionalism and the quality of the service they provided had me sold from day 1. I have lived in several different cities in the Metroplex, but whenever it is time for work to be done, I always call Eddies. You cannot find a better shop, period. They will work with you, and you NEVER have to worry about the quality of their work. I highly recommend this shop. If you ever need work on your vehicle, call Eddies. You will be completely satisfied!
Came in for a minor fix on the inside of my car and Chris, shop manager, took great care of my whip. Forever grateful! Highly recommend.
Awesome !!! Bobby fixed the old diesel 350 better then its ever been, he is a magic man. Not any mechanic can work on a diesel. Thank you so much we made it home 600 miles away.
Honest and affordable. These guys did an excellent job repair my vehicle and they did so in less time that other body shops will say it will take!I highly recommend this body shop.
In town on business and needed help on front bumper separated from vehicle. Chris Morgun took care of me and my vehicle in no time at all. There are still some honest good people in the mechanic/body shop business.
Great shop. Honest, extremely fair pricing, and they dont oversell you on things you dont need done. This is by far the best shop Ive used!Had a repair estimate from Toyota, Eddies shop and manager Donnie, were able to do the work for less than 1/2 the cost at Toyota, and that included new tires!
My husband and I went there yesterday to get our AC repaired. He was very impressed with their level of professionalism and even though we decided not to get it fixed, they were very helpful and informative. Customer service was great enough for us to come back and recommend their service to our friends.
My car needed both mechanical work and body work and the people at Eddie’s shop did an excellent job in both areas. They went above and beyond just fixing the issues and made sure things were done the right way with great attention to detail. During repairs they kept an eye out and informed me of other potential issues but I never felt pressured into anything. This was the first time Ive had to take my car into a shop so I was a little nervous but they treated it like their own and I will definitely trust my car to them again in the future.
I have only been to to Eddies twice, years apart and I wouldnt take my car anywhere else. I take pride in customer service, from the time the phone was answered to speaking to the body shop manager, It was a great experience. The time I was given to having my car fixed, was right on time. I mean this is the place to take your car, if you want it done right, the first time. THIS IS THE BEST PLACE TO GET IT DONE!!! I will not name drop, but the young men in this shop are GREAT!!!!!
I went to this place because I was having problems with my battery. Bobby came out to my car and tightened the bolts on it and my car went back to running just fine with no problems. He didnt asks me for anything or charge me anything. I felt that was very nice and I appreciated that. This is my second visit to this place. On my 1st visit it only took them 2 hours to fix my misfire and the pricing was excellent. I love this shop!!!
They were outstanding in every aspect with a dent repair on my 2015 Mazda a few months ago. It was beyond paint-less repair so entailed matching the color. It has had many washes and a waxing since as I wanted to write this after some time and normal use passed. I am still absolutely amazed at the quality of the repair - no one would ever know it had a bad dent from any angle and the special factory color was matched perfectly. They were courteous and explained every aspect of the repair in detail beforehand. The cost was significantly less than other quotes and was done when promised. If you need this type of repair go to Eddies!
Best experience ever I needed work done on my Tahoe, Chris took care of me, very honest guy! Would highly recommend 5tars
I would recommend Eddies 100 times over! They were polite and did and amazing job for a very fair price. Dont waste your time looking elsewhere bring your car here first.
Always fast and honest work.
They do great work at a reasonable price. $600 less than other bids. Done on time. Highly recommended
They are the most amazing auto repair shop I have ever been. The alternator went out in my vehicle i brought them my vehicle at 7 am and it was ready at 10 am. When they brought me my car before I left they prayed for me and my car that is unheard of. I know this may turn some people away.However I was impressed.
Stellar service all around! Does a fantastic job on body repairs, keeps you up to date on where your vehicle is in the process, and they stand by their estimates. Youd be hard pressed to find a better shop.
I think I found my perminant mechanic. I trust these guys after just one experience. Basically, they were able to fix my wifes car with spare parts they had in stock and only charged me labor. Then, when I went to pay they discounted my bill because it was a simple diagnostic and fix. I expected a $700 fix and it came out to $95. First mechanic Ive ever gone to who seems like a straight shooter. Take your car to em!
They are willing to tow, have gone above and beyond in finding or even in some cases manufacturing parts for us. Theyre ALWAYS cheaper than any second opinion we ever get. In fact we dont even bother with a second opinion anymore, we are lifelong customers and greatly appreciate their professional manner, true craftsmanship, and unflagging courtesy. We love Eddies!
They did an awesome job repairing my car! Quick fast and great customer service! Thanks again!!
Brought my Jeep in to get some repairs done mechanically and some body work after it was stolen from me and was found . Had some miscommunication with the shop but after it was all said and done they were very nice and accommodating to me . Even though I’m moving out of state and won’t need anymore work done here I would have to say I would recommend these guys . Eddie is a great guy and worked with me !
Great place to go! Donny took care of what i asked for had Fabian do some paint work within an hour!! awesome! great guys very nice ppl & very quick work! thank you guys! if i need anything else i will be returning.
As a first time car owner, i had no idea what to look for in a good body shop. i had had a minor accident and need body work done. Danny when far and beyond the extra mile! he was super nice and helpful. he explain what my car need it and all of my options.
It is not the nicest looking place but gives great service. I took my car in to replace the oil pan gasket. As they were repairing it they noticed a leak from the coolant reservoir and called to see if I wanted them to do anything about it. They fixed both and it cost less than I was expected the gasket to cost by itself. Highly recommend their services.
I have been a customer of Eddies since 2011. I usually use them for diagnostics and have had them do some of the tougher repairs on my F250 Diesel. Most recently I took my truck in for some body work. We started the process at the end of September. I paid up front and patiently awaited the results. After two attempts and more than a month to straighten the dent on the side, it was determined that the panel needed to be replaced.This “minor” dent repair turned into a three month long process that produced a very unhappy customer on the receiving end.We made an adjustment. Took a very deep breath and pressed on. The team at Eddie’s powered through it and on the other side we have a great repair that is worthy of my “life truck” and they have since supported their workmanship with follow through repairs as requested.They are regaining my trust and hopefully will continue to be the go to shop that I have appreciated having through the last few years.3/21/19Update, Same repair paint still cracking this will be their 5th attempt at fixing it. When I brought it in they scheduled me two weeks out. This gave me the impression that they would be able to begin working on it as soon as my scheduled date. four days into my trucks arrival they are just starting to work on it. so not cool!5/7/19Not disappointed in the repair this time it did take longer than expected but results are the ultimate say. I am holding out confidence that this will be the final rework on this. (time will tell) Customer service was much better. Chris has done a great job following up on quality and actually had to let a vendor go over this adventure. That speaks volumes on their work.
I have been taking my car here for 3 years because of the outstanding work and people there.This last go round was HORRIBLE. And to top it off, the OWNER pulled the employees into an office when I called to discuss the issues and all ganged up on me calling me a liar. Then threw the fact that one of their employees was a Christian man and that he would not lie.They charged me for things that I never authorized and told me they completed the work---within 20 minutes of leaving the shop, more issues!!!!! And I mention that they tried to send me home with my car with issues that did not exist before I took it there???????Dont even waste your time because if you are unhappy with ANYTHING there, they will not do anything about it. They will take your money and then turn around and treat you badly.Needless to say, all of my friends and family will be finding a better place. And everyone I come in contact with will know how horrible they treat people and cars!
Friendly staff. Kept me updated with any changes that occurred in the repair process. And it was a very fast repair. Only shop I trust with my car!
I called to get an estimate for some work, was told We dont install customer parts. Translation: We want to install cheap junk on your car and over charge you for the parts. At least at a dealership youre getting genuine OEM parts and a warranty, not sure why some shops think they can do this.
Love the body shop, outstanding customer service. George was very informative and helpful. I would recommend this shop to the president.
Awesome
Great service they will work hard and offer law enforcement discount!
Best Place in Dallas to repair the car . Friendly employees and professional service . Was referred there by my friend David . Now going to be a life long customer :) !
They always do great work and they are not too expensive. I appreciate it.
They were so friendly, helpful, and did A+ work at reasonable price...couldnt have had a better experience. Will be back in the future...what a great place to deal with!!
David was respectful and kept me informed thru out the process of my work done on my S550 Mercedes-Benz. Wonderful guys here
Really loved it osam service .Really every customer will love to be part of this Eddies service centre .Really thank full to this service centre.I recommend every one this service centre ...loved it
Did everything they said theyd do. Did good work at a reasonable price
Knowledgeable staff, quality work, and reasonable prices.
I got my car repaired there after I was in an accident, and I couldnt be happier. They are fast, friendly and professional. I wont take my car any place else.
I dont know how they have gotten their awards. A truck from my company was involved in an accident and it took them a month or so to get it about 85% completed. We have had to go back several times to get something fixed that should have been done in the first visit.
My husbands truck wouldnt start. We tried jump starting it, but it didnt work. We figured it was either the starter or the alternator that went bad. So I started calling several different mechanics in the area to get quotes. Not one single time did anyone I call ask me how the truck sounded when we tried to start it, or offer any advice. When I called Eddies that was the first thing he asked. He told me it sounded like there was a bad connection with the battery cables. He advised me to clean the cables off & see if that works. Sure enough that was the problem. This place saved us hundreds of dollars in towing and repair. They definitely have my business for future needs. Not often can you find honest mechanics like this. Thank you Eddies!!!
Eddies repair shop did a great job fixing my car.
Would not recommend. Went to get my rodor and brake parts fixed and they overcharged AND used poor quality materials. How do I know this? I went to get my car inspected and they found the exact problem and stated that the mechanics that I went to essentially conned me.
I trust Eddies mechanic & body repair 100%
Excellent shop for mechanic and Body Repair.