If u are looking for an apartment locating service you have found it! Kendra from UMoveFree was professional, responsive and overall a joy to work with! The services provided make your move in day a walk in the park! They not only help you find a place but they also offer utility setup services! How awesome is that?! Don’t hesitate you will not be disappointed!
I would like to thank Kathy Shockley, she was so helpful. She gave me some much good advices. Too anybody thats thinking about moving. Use this company. Read what they tell you to do. Im I promise you. Youll get a better apartment or townhomes.
Ambre Caperton makes searching for an apartment a breeze she follow up in a timelymanner, give tips, she is very professional &caring.I like that they offer a complete package on moving.Thomas, Jeremy& Anthony very helpful and pleasant to work with. Don’t make your move without using this service I promise will not regret and their process is so easy. Excellentcustomer service.
Ambre from UMOVEFREE was the best. She kept me updated on everything and answered my questions thoroughly. If she didnt answer when I called, she definitely did call back in a timely manner. She is very friendly and professional, and she never seemed agitated or uncaring . Her patience with me is appreciated.. I am now moved in and love my new apartment.
Moving itself is stressful, and finding the perfect place to live is more stressful! BUT my stress was cut in half thanks to Sykea with UMoveFree! She definitely went above and beyond to contact many different properties to find one that best suited my needs. She was VERY responsive, informative, and more importantly professional. I couldn’t have hand picked a better locator to assist. I will definitely refer her to anyone in search of a new place to call home!
Dont use this company. They stop communicating with you once they get credit for your new home. They dont contact you regarding your rebate or return your calls. PLEASE USE ANOTHER COMPANY.
Amanda Fields was phenomenal and very persistent about helping me find an apartment. She stuck with me for at least a year and a half until I was finally ready to move, I couldnt ask for anything more of her because she went above and beyond!
Vast opportunities when looking for apartment. They process was simple and loved the aid with moving and setting up utilities
Recently used the site umovefree.com to find my new apartment. Kellie Brown was great at reaching out and checking in with me to see if I had found an apartment. Kellie sent over a list of possibilities, and I was able to find a great apartment that met my needs and budget. I redeemed the 2.5 hr free move and the movers were great. They were fast, efficient, and very nice. If I ever have to move again, I will be using their site again.
I worked with Olympia she was amazing!! Helped me find a great apartment that I love so much!! I opted for the free movers and that process went great they moved everything safely and dealt with me in a professional manner. Thank you Olympia for all your help with this process you made it stress free for me!!! Definitely will be recommending you to others.
Olympia made my move very easy and efficient! She stayed in constant communication throughout the process which is HUGE for me. This was my first time using an agency to find an apartment and I did not know what I was missing! They even help set up utilities, which was surprising. Schyler did an amazing job breaking down the idiosyncrasies of each provider to ensure I made the best choice. The overall experience truly removes the stress from the moving process. I will absolutely use their services again. Well done!
Christine stayed in contact with me until she found me the perfect place. With covid it was difficult & took us 6 months! She was patient & very helpful. Even after I was all set up, she made sure I still loved it. Thank you Christine for all your hard work, if it wasn’t for you I wouldn’t be where I am :)
Thank you Rachel and team for follow ups/ professional scheduling and providing high quality movers. Appreciate the folks from Inbox Movers too for getting us quickly to new apartment. I recommend to all who are looking for smooth moving experience. Also, they called to move utilities too. It is a win-win for all.
What can I say but the place is tremendous. I have been working with Kris Munger at umovefree for years. He has helped me tremendously each time I needed to move. Their website is up to date and they have Plenty of pictures for the property you are interested in. This will always be my go to place whenever I need to move. Thanks guys and thanks Kris for you ongoing support. Keep up the great work
Its stressful enough when you move, Christy, my agent, was the voice of kindness. She was very helpful and kind, its a win win situation when you get a little back when you give so much. Its effortless and free. I highly recommend.
Ive now used their service the last two years. Their friendly people, however i dont really see the benefit. They offer a rebate or moving services, in order to get the 2 hour free service that is advertised your rent has to be over a $1,000, otherwise you only get an hour.BUT the GOTCHA part is of course there is a minimum of 2.5 hours, so guess who STILL is basically paying for their move $135 MEEE but guess who STILL gets their fee for being listed as a referral? Them so they still get paid and I still get to come out of pocket, definitely dont see how this is fair but here we are.
Kellie was great! She kept in contact and worked quickly once we found a place that met everything I was looking for. The movers were on time, quick and efficient! I have no complaints and will most definitely be using Kellie again if I move in the future!
All smiles here 😃😃😃I would like to take this time so recognize a real Superstar in the industry! Denise Jafri...She for years has helped me find the most beautiful places! She always knows what to look for! The apartments are always under my budget, and very clean, nice, in wonderful neighborhoods and the staff is always friendly! If you need a place you can call home contact Denise Jafri and let her know I sent you! She will make sure your home living experience is the best you have ever had!
Olympia was very prompt answering any question I had. She got me in touch with the guy that got me signed up for the least expensive utility provider in my new area! Also, the movers were both top notch!! Careful, efficient and thorough!I highly recommend UMoveFree!!!
Monika is awesome. I highly recommend UMoveFree. They’re way better than the other sites out there, from start to finish.
I recommend using UMoveFree to handle your apartment search and move. They are professional and responsive. I like working with Daniel and the team. And each time that I have used them I had a good experience.
UMoveFree made our move so easy! Daniel Toran was an incredible help! He provided suggestions for several of the areas we were looking at and was thoughtful towards our budget and wants/needs. He repeatedly checked in before, during, and after the moving process to see how things were going and offer assistance. We wouldnt have found our perfect place without him! We will definitely be using UMove again next time we have to move. :)
I was cut off several times as I’m trying to speak. When I FINALLY explained my situation, she lied and spoke for “corporate” and told me what they would say. Instead she actually could’ve said “I’ll check into it” or better yet, she could’ve asked me for more info for clarification. She basically couldn’t be bothered. When I finally had enough of her cutting me off i said “ok, I’ll just have to find someone else… “ she hung up on me. RUDE! I wish I remembered her name, but Ms. Know It All… get some customer service training!!!
Thank you Kendra for being awesome at helping us find a beautiful home! Really appreciate it :)
This is a scam and the customer service is terrible. They do not have the best pricing! They guarantee the best pricing but they cant get it! There are other locators that have negotiated deals with properties for much cheaper. If I could give the zero stars, I would.
I was working with Renee Bradford U Move Free searching for apartments. Everything was going well until I found the one I wanted to rent. Slight mix up with complex and had issues getting referral credited to right person. I advised complex that I was working with Renee and she received some compensation for the referral. But I got nothing no free move no portion of the 200. The crazy thing is she called to tell me they were going to give her partial credit. Then she stopped returning or answering my calls. I will definitely not recommend this service to anyone. You can hit or miss on your own doing your own apartment search.
I would definitely recommend UMove Free! Kellie Brown assisted me throughout the whole process and was a tremendous help! Send over list with many choices and always stayed in contact with me throughout the entire process. I will forever use Kellie and always recommend her to anyone who says they are relocating! THANK YOU KELLIE!
Kourtney Watson helped my daughter find and secure a lease within 24 hours! She came to the rescue after a terrible experience with a local Lewisville apartment. She was friendly, efficient, knowledgeable, and responded immediately! Highly recommend her and this company. Can’t say enough great things about this experience!
Wendy Lindsey, (umovefree locator) did an amazing assisting me with finding my place in less than 2-weeks, also the list she sent to me was 10x better than I accepted!!
Love everything about this company. I recently relocated from California to Houston and if it wasn’t for Kourtney i would have been clueless and lost. Thanks to her my moving experience has been so smooth… can’t thank her enough… Thank you again Kourtney for understanding my situation and working with me to get an apartment i really wanted!
Ive worked with Kris Munger for as long as I can remember. I dont always end up using them but he makes sure hes right there amd checks in until I know where Im going. Hes also super friendly too.
I seriously didnt believe this. Come on.. FOR FREE? Kellie was patient, communicative. Tristan was like a refined conductor, utilities, insurance and moving truck. Cheap and on time!Free movers? Absolutely!
They help you find places to live, they really do pay you for using their service. It took the complex almost a year to send them the verification but UMove kept up with it to make sure I was paid. I would use them again.
Felicia Fair with UMoveFree is the most valuable person to have in your corner when looking for a new place. Searching for an apartment is hard and can be confusing. Its been 30 years since I moved to one. Felicia gave me so much info and told me the questions to ask to my potential landlords. She was my cheerleader when things were hard.Thank you Felicia and UMoveFree for all your help.
The agent that I had clearly didnt know what she was doing... she didnt send me the essential email that I needed to schedule my move before her 2 days off. Then I called the umovefree people on her days off and the manager told me that they arent scheduling any more moves for the next 3 days... I was already told by my sails agent that I could move on a certain day... so clearly she didnt know what she was doing 🙄. I finally got a move date and they moved it back another day because the movers were running behind.The moving company was a whole nother problem... I had a little edible arrangements ceramic vase that I got for my birthday and they broke it. I had my plant in a grocery bag, and they just threw it on the floor like it was trash... on my carpet at that. I had to clean up the vase that they broke at my old apartment. I go to my new apartment and had to clean up the dirt that fell out of my plant and had to re-pot it. This whole process was waaaayyyy too stressful and I dont think that Ill be using this company again.
I used UMoveFree to find my current apartment! Daniel Toran is the best. He has worked with me on three separate apartment searches and has found great places each time!
I want to personally thank Daniel Torran and the movers from You Move Free for an excellent experience on our moving day. The movers were extremely polite and perfessional. Daniel was helpful and responsive to all my questions and concerns.I would highly recommend this company for your moving needs.
UMoveFree helped me with a big move this past January! Vanessa B. helped me find the perfect apartment after looking for a few weeks and I love coming home everyday now! If you are ever looking for your perfect apartment, ask for Vanessa and she will find it for you! 5 stars all around! 😁
Have been using this service over 10 years. Clint is great!
HORRIBLE SERVICE!!! I’ve tried for days to reach India for assistance. However, every time I call, Sandra is extremely rude and never allows me to complete a shingle sentence before cutting me off!! I JUST NEED HELP! I would NEVER recommend using their services especially if you value excellent customer service.
The agent that helps me named Michelle is amazing and so sweet and handles business so professionally. Good place to use when moving.
I highly recommend UMoveFree. Everything went well from searching for my apartment to the moving service. If youre in DFW or moving to DFW — take advantage of UMoveFree. The locator Kellie Brown is awesome.
I have been trying to locate an apartment for over a week with Felisha Fair. I sent her my requirements and have not gotten any listings. She did send me some listings before I gave her my requirements which were not right for me. I have asked her to call me earlier in the day (she usually calls at around 5pm, which is the busiest time at work) to no avail. She still calls around 5pm. Could I work with someone else? If so, I will change my rating.
Good professional service and fast results with my agent Ambre
The best service for me. They work great.
Cant beat it. They find you a place and move you.It really helped with the process of renting.They also assist you with transferring your utilities 💕
I just want to share how kind Mrs Monica Manning and UMoveFree were during my move from one place to another...she help me in so many ways, and my move went smooth as could be....very helpful with the perfect area and the utilities....& she checked on me even after I was settled in.....thank you so much 🙌🏾
Larry was amazing at helping me find and apartment and info on my move. Contacted me every so often to make sure everything was perfect. Can not recommend him more!
Christine M. was such a huge help during the moving process! Being new to the DFW area, I was so thankful to have someone that was knowledgable about the areas I wanted to live in along with the features I was looking for in a community. Christine was easy to work with, got back to me quickly and helped me work through the best options that would work best for me. All in all, I would definitely recommend Christine or anyone she works with because they truly do care!
Olympia C. was so helpful and understanding while helping me locate my new apartment! She helped me find a perfect place in the perfect location. The movers associated with the company were super fast,and really professional- kept me updated the day of the move,and arrived right on time. Altogether, this was one of the best experiences I have had moving.
I am so elated that I choose this company!! Moving from another state has been very hectic! After I started working with Dawn Albrecht, I felt at ease!! She knew so much about where I chose to move, I knew I had the right person to work with! The really amazing thing was, even though the whole process was finalized, that she called me and gave me a lot of information about the area, the surrounding areas, and many great places to go! Your company is very blessed to have Dawn Albrecht, and I am blessed as well, because she did such an amazing job helping me!!
This is by far the Best deal you can get for a Move!! Easy! Call Kale @ UMove he will set you up with a list of Apartments in the area you are looking. Apply to the Complex of your choice, let them know Kale @ UMove referred you. He will then work everything out for you. Kale has assisted me on several moves, extremely helpful, Professional and quick. I have not paid for a Move since I have known him. I cannot tell you enough about the great experience I have had working with Kale. Give him a call! Thank you always Kale!!
Amanda dames is the best she helped me we no one else could..
Michael P has always handled my move request. Great service and have been using since 2011.
UMoveFree and especially Kellie Brown are the best! I was in a very bad situation and they helped me find a great apartment and get moved in quickly. I love my new place - the Management and Maintenance personnel are great! Will definitely contact UMoveFree for my next move!
A worthless website. Just a phishing farm for emails and phone numbers. DONT SIGN UP!!!!
I found a place real fast with their help. I don’t know what I would have done if they didn’t help me. Coleman Sykea came thru for me. And will contact you.
I moved in April. I got a list of apartments from them. I put them down as the locators that I us. Then when ready for my free move I was told that they do not work with the apartments that I chose. REALLY IF YOU DONT WORK WITH THEM WHY DID YOU LIST THEM ON YOUR LIST. Now I stuck trying to find movers. I will never use umovefree again. IF COULD I WOULD GIVE YOU -10. THANKS FOR NOTHING EMILY!
Ambre is an amazing woman who will go all out to insure your needs are beyond met!!! There is nothing but benefits for you with the UNIVERSITY program!! There is 100% no justifiable reson you couldnt benefit!! I did nothing but benefit!!! 🤑🙂🙃🙂😁
Daniel is amazing! Im new to the area and was having a hard time finding a place. He made it the whole process very easy for me! He has extensive knowledge about locations around town. Im giving 5 star because of Daniel (I wish I could give more). He was so patient, understanding and attentive. I couldnt have asked for a better UMoveFree agent! Thank you Daniel!
Kale Dodson was my rep. And he was awesome ! Very understanding patient and attentive for all of my needs and concerns and most importantly he was CONSISTENT! I started 2 months before I found a place and he stayed following up, sending me more complexes and even calling to get the information I needed. Wow, I’m so impressed with the services they offer and I recommend to anyone needing assistance with there move to got through #YOUMOVEFREE ask for Kale ❤️
Looking for an apartment in Dallas is no easy task. Finding the area, price, and amenities you want is extensive and time consuming. A friend recommended Olympia Cristan with Umovefree.com and she made the process easy (at least for me). I told her exactly what I was looking for and she found me a beautiful unit at Olympus at Ross that checked all of my boxes. She set up an appointment for me to view the property and was very responsive in ensuring my process was as smooth as can be. The best part was that I also got movers and a truck (for free) for a couple of hours. I would highly recommend working with Olympia and Umovefree.com.
Olympia was great! Love my new apartment!
So after the company they were in third party to damage my items they did even try to replace my items. The manager Julie is not a good manager and she was very unprofessional.
Ambre was super helpful through my whole experience. I of course had very specific ideas in mind and she was always quick to get back to me. I love my apartment and could not have found it without her. Highly recommend!!
Ambre was spectacular during my last move and I received the check, it will take the 10 wks for you to get the rebate but it is a plus!
I have been working with Lachoya since 2015 she is awesome!
Sally Love is the best! 5 star service every time!!
Amelia Smith is SUPER GREAT to work with. She answers, texts, emails and calls me back at a promptly manner when anything is needed. Super sweet very knowledgeable and informative, I could not ask for a better person to help me find my dream home.If you’re looking for a new place you will not regret to use UmoveFree, if you happen to be helped by Amelia then you’re just the luckiest person, you’re guaranteed to find what you’re looking for.
UmoveFree exceeded my expectation when relocating to the DFW area over a year ago. Very polite and very helpful to someone like myself, feeling like a fish out of water moving to a new city and state. They took on the hard work for me by narrowing down apartments in the area I wanted to live. They also do a wonderful job of weeding out low grade places, and I thought that was amazing! To top things off when we finally settled on a place out of the listing they generated for us, they connected me with an additional service that helped me choose a utility company here in TX. Anyone who lives in Texas knows that choosing a utility company can be a bit tedious in this state. I would give them 100 stars if I could. They were hands down amazing and I highly recommend them.
I love Angie, she is great at communicating and sincerely cares to help.
I had the pleasure of working with Ambre. It was actually about 2 years ago she followed up with me. Ambre assisted me during this Covid Pandemic and followed up every step of the way. She was awesome and a great asset to your company. ❤
Olympia was great to work with! She made the moving process so easy! I would recommend her.
ALL LIES!!! Kellie Brown with umovefree.com guaranteed my fiance and me a free move in or rebate for giving her credit with referring us to the apartments we chose but flat out lied, LIED, & LIED AGAIN! Not only that, but Kellie yelled at my fiance and verbally degraded her until she broke down crying and was HYSTERICAL!!! Now we are FORCED to try and find movers for TOMORROW as if moving isnt stressful enough!!! Thanks so much, Kellie, for ruining this experience for US!!!
Very professional, made sure I was happy with the new place and found me something thats convenient and reasonable
At first I was very skeptical of working with this company but Amalia has such a gentle sprit and she was able to addressed all my concerns. Very professional and she kept me informed and up to date on everything. I strongly recommend this company. Make your moving easy and stress free.
Movers were on time everything was smooth...Thanks to Kellie Brown
Lawson Labat was amazing! he was a major help in finding me a place. thank you, lawson!
I was repeatedly contacted and emailed by Felecia Fair after sending her multiple responses to stop. I will not use this service again.
I was very impressed with the two guys from Umove free. They were professional and nice. They made sure they packed my furniture securely and it was packed neatly. I will definitely recommend them and personally, I’d request them to move me again
Amber was amazing throughout the whole process. She explained everything so perfectly and was quick to send any helpful information! Amber responds quickly, is professional, checks up on her clients, and is very sweet overall. 100% would recommend this service and Amber as your agent!
This company has helped me move numerous times in the last 3 years. Kale helped me and was so awesome.If you need assistance with finding a place to live,call umovefree.You wont be disappointed.
Yes, I worked with Ambre. She was very patience, respectable. I was going through a hard time in the year 2020, well we all was. But UMoveFree website is very helpful. I just received my rebate check in the mail. I also love my new townhome/condo.Thanks,UMoveFree
I just wanted to say that Kenny my locator was great. I moved from Wichita Ks and he helped me and did a great job. My move in date to my apartment was Oct 17th 2020. The process was smooth. I chose to have movers help me to my new apartment and everything turned out well. I would highly recommended them and would use them again. Thanks for everything.Yvette
Jason Hester always gets the job done for me its been 5 years now
They help once. Ok service
I used UmoveFree last year to find my current apartment. Amanda Fields, the agent I worked with was very helpful and friendly throughout the entire process. And I got a very good deal for my rent plus free move. Thanks Amanda. Looking forward to working with u again😘
Chris Kysor was amazing! Extremely professional, knowledgeable, timely and made getting my new home stress free!
This is my second time using this company and again I am impressed.Monica Manning is again the star performer. She went over and beyond to take care of her customer.For the second time, I highly recommend this company. If you are lucky, you might even get Monica.
Micheal!! Thank you for your help even though I went off script. Stay on the list people!! Umovefree still did all they could for me even though my apartment complex I ended up moving to was not friendly with umovefree services. Myutilities was awesome as well. I definitely recommend this if youre the average joe that has no idea where to start here in DFW!!
Goes above and beyond to get you in the perfect place
They gave me 2 prices from month to month 300 difference they just lost a customer
So helpful in a stressful time. Thank you so much 😊
Daniel from UMove has been a pleasure to work with. Very patient and understanding, this helps our process of finding a good apartment. He doesnt rush but instead always trying to understand our need and want. I recommend Daniel from UMove if anyone is needing assistance in finding place.
Ambre helped me so much! I love this company! Minus all the problems I had with the apartments moving in. She continued to check up on me and made sure I got the steps ! It made it a lot easier while moving and also planning a wedding !
We used Kellie but in reality, she used us! She is unprofessional and very demeaning!!! Please do NOT trust Kellie Brown or umovefree.com to assist in your move if you’re expecting a smooth transition from one home to another! VERY DISAPPOINTED!!!
Julia Miller was my agent with UMoveFree. She seemed professional, but would text or call me very late at night constantly asking if I had found an apartment. I moved in July 2020. I used UMoveFree, to review apartments and get pricing and floor plans, as I had used them years ago, and was reimbursed. This time, the communication between my apartment complex and UMoveFree was non existent. I was never paid. Had I known this, I would not have used this site. It was a hassle to resign in and enter all my info each time. I only used them for the $200.00 incentive.(Last time I was paid $300.00). There are many other locator services that would be worth your time, which are up to date, and pay out. I am very disappointed.
I recommend using umovefree very reliable the movers came on time had everything done under 2 hours.
Thank you so much Daniel for all your help with my move!
They really listen to what u want and have a select of costly and moderated prices. They are caring people. Who get the job done in a timely mannner with phone and texting contact. They will keep u informed