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Lensing Funeral & Cremation Service
605 Kirkwood Ave, Iowa City, IA 52240, United States
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Lensing Funeral & Cremation Service

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Sh
Review №1

Alex and his staff went above and beyond to help with arranging my mother’s burial. They are extremely caring and understanding. They helped me arrange things since I was out of state and made sure the families wishes were carried out exactly as requested. Amanda went as far as to go to my mothers home to pickup a personal item for the burial since I was not in town to do so. They made sure we were informed and involved in every step of the burial. I would highly recommend Lensing.

Be
Review №2

Michael Lensing and the entire staff were caring and compassionate. The service for my uncle was absolutely wonderful. I would highly recommend them. Thank you Michael!

Pe
Review №3

We recently lost our son. Because of previous interactions with the Lensing Funeral Home and Michael Lensing we immediately contacted them. Over the course of the next week or two Grace and I so appreciated the kindness and caring consideration extended to us and the rest of our family and the many friends of Peter. They could not have been more concerned or more more helpful.

Ry
Review №4

My wife Stephanie unexpectedly passed away at 37. We did not have anything prepared, and I had no idea what needed to be done. Amanda was extremely kind and helpful during what was the hardest time in my life. She helped us navigate all the decisions, and was extremely patient. Answering all the questions we had, and adjusting as decisions were made, and then changed multiple times as family arrived and asked for different arrangements. They were also very patient with our children as they each dealt with losing their mom in different ways. They took very good care of my wife while she was in their care, Steph looked beautiful and at peace. I am very thankful that we used Lensing, and I fully recommend them if you find yourself in this difficult situation.

Pa
Review №5

We could not have asked or received more compassionate service from a funeral home for our sister. In my opinion, the employees at Lensing were very pleasant to work with and they went above anything we could have expected. I would highly recommend them.

Ni
Review №6

Michael and the staff at Lensing were so caring and thoughtful during the sudden loss of my father. They made sure everything was perfect and they accommodated anything we requested.

Lo
Review №7

Our family continues to be very grateful to Mike Lensing, Mike OBrien and the team for their compassionate, professional service. Through a recent family loss, and having worked with us regarding previous losses we remain appreciative of their expertise. Words arent enough.

Al
Review №8

Amanda and her team at Lensing are the BEST! My precious Grandmother died recently and they helped us plan the most beautiful funeral. Their professionalism, attention to detail, excellent communication and empathy made a challenging week go very smoothly. They went above and beyond and I will forever be grateful!

Wi
Review №9

Mike and his team went above and beyond for our mother. Their compassion and empathy made it less difficult to endure. We understood why our mother chose Lensing.

Jo
Review №10

Mike O’Brien and Lensing Funeral Home were very comfortable and easy to work with. They handled all the details. From posting the obituary in several different papers to cremation options to getting the death certificates. They were very thoughtful and sensitive during the tough period.

Ch
Review №11

Amanda and the Lensing team were caring,and very thoughtful. They guided us through the process of making so many decisions with kindness. It was very comforting to have them by our side.

Mi
Review №12

Michael Lensing and his team are absolutely wonderful! They handled everything for my husband 15 years ago and most recently my partner, They are professional, compassionate, and ever so patient! I am thrilled to highly recommend this funeral home!

Ci
Review №13

Lensing Funeral Home has assisted our family many times over the past years. And now twice in the past five months. They have always been empathetic and kind in their dealings with us. In these days of corporation funeral homes, it’s good to know that a place and it’s people can remain so personal. Thanks to all the staff for helping us to plan through our grief and honor our loved ones.

ni
Review №14

Mike and the team were excellent. They were very caring and compassionate during such a hard time as well as making the process as easy as it could be for us.

Mo
Review №15

We had a very pleasant experience working with Michael Lensing and his team. Communication is key when dealing with families that are grieving and even more so when the family is from out of state. I felt the ball was dropped a couple of times during the planning process. I appreciated the work that was done and the presentation for my brother’s viewing. Masks and hand sanitizer were available for those who needed it as well. They were very kind and welcoming when we arrived for the viewing. I would definitely use Lensing Funeral and Cremation service again if we lived in the Iowa City area. They were definitely there for us in our time of need.

Am
Review №16

Michael Lensing and Lensing Funeral Home provided a remarkable service to us during a very devastating time. They were incredibly professional and compassionate and expertly navigated us through the myriad difficult decisions with which we were faced. Their warmth and caring extended days after our arrangements were consummated. We highly recommend their service to others in similar need.

Br
Review №17

Our Family had a wonderful experience, would not of changed a thing. Just perfect. Michael, Alex, Deborah & staff are excellent. We were overwhelmed when we arrived and they took alot of stress and pain away. Highly recommend Lensing.! We all felt like Family. God Bless the Lensings

An
Review №18

I was very pleased with the funeral services provided by Lensings. From my initial visit in 2017 until my brother’s funeral in 2021 I had contact with five of their representatives. All were knowledgeable, caring, and helpful in every instance. Every effort was made to accommodate your wish and preference. I would certainly highly recommend their facility.

Ch
Review №19

Lensing Funeral Home provided me and my family optimum customer care by providing genuine sincerity, patience, kindness and understanding during the most sad time of my life.

Ta
Review №20

I worked with Alex when my dad passed away right before Christmas. Alex and everyone at Lensing’s Funeral Home were so caring and helpful during this difficult time. They took care of absolutely everything for me and were extremely caring and professional. Alex checked in with me several times and kept me updated on everything that was happening. My father passed just a few days before Christmas Eve and Alex worked around the clock to have his obituary out the next day and I had his ashes back in less than 48 hours. That was incredible and so comforting to me and the family. They handled all the paperwork and we had everything back to us within less than a week, even with a holiday built in. I cannot express my sincere appreciation for all that they did for my family and what great care they took of my dad.

Ch
Review №21

I couldnt be more satisfied with Mike and the team at Lensing. During a very difficult time with my Dads passing they were everything we needed: comforting, great advice, supportive, understanding, assistance wherever needed with impeccable integrity. The whole team had a great balance of being there when we needed but always just in the background to let the family & friends pay their respects and grieve. True professionals with an incredible gift of caring.

Ni
Review №22

Lensings and their employees are always amazing! Theyre kind and compassionate and very helpful. I have them on speed dial😉❤

Ka
Review №23

We were extremely pleased with the services Lensing’s Funeral home provided to our family during our incredibly difficult time. Michael was very caring, kind and thoughtful throughout the whole process. Michael and the whole staff were very helpful and professional. We highly recommend them to everyone!

Co
Review №24

The staff, especially Michael Lensing, were caring and so helpful, easing me through this troubled time with arrangements for both my husband and then my daughter.

Ch
Review №25

When my son passed away recently it was one of the most difficult time that our family had to endure. It was my daughter-in-law who told me about Lensing Funeral Home. From the very beginning Michael Lensing was very professional in making sure the funeral arrangements were done according to the family wishes. He was with our family from the beginning to its completion. I definitely recommend Lensing Funeral Home because their level of professionalism was impeccable.

Ka
Review №26

From the initial introduction to Ken Holmes at Lensing Funeral and Cremation Services, who helped us think about and plan our mother’s arrangements, through working with Michael Lensing and his staff on everything from transportation, to the service and materials, the entire organization displayed extraordinary organization, competence, and follow-through, as well as compassion and concern for our family. They were there to guide us and support us during a very difficult time. I recommend them wholeheartedly and without reservation.

jo
Review №27

Michael OBrian, Sarah, Debra, Michael, Pat, & everyone were tremendous. They took their time assisting with decisions in planning, all arrangements and the visitation, making sure you were comfortable with everything. Our wants were non-traditional and they made everything work perfectly. If you wanted/needed a change in the video or the music not once, not twice, but 3 times, you were assured they wanted it perfect for my family, and it truly was. I can not emphasize enough of the wonderful way we were treated during the most difficult time of our lives. THANK YOU ❤🙏🏻❤

Ja
Review №28

Michael Lensing and the his staff were so helpful and easy to work with. They went above and beyond to helping us with the format of the pamphlet, Sarah came in on her days off to help with pictures for the pamphlet and slide show, staff went outside to make sure all visitors had an opportunity to sign the guest book, Michael turned on an outside heater and served coffee to those waiting. They are very detailed oriented which was so very helpful to our family.

Ro
Review №29

We have included Lensing Funeral & Cremation Service as part of our end of life family for my father, brother, and now mom. We are grateful for the beauty of your facility, service, and above all staff. Thank you for your expertise, understanding, sympathy and support. Having followed your guidance by setting up a prearrangement plan made all the difference! Thank you again and again.

Ch
Review №30

We could not have been happier! Their Amish urns were all beautiful but we had a specific memory with walnut with our father so they special ordered us a walnut urn. Initially we planned for a funeral for two weeks out and then changed it to in 3 days. They requested our sister who wasn’t in the area give written permission for cremation which lead her to realizing she wanted to speak with our father and was able to get closure she might not have gotten, without that policy of theirs. Our father requested a burial on the Rock Island military cemetery that seemed to have many restrictions. They walked us through this process and all other things we could throw at them without making us feel like we were inconveniencing them. Their pricing quote was exactly what we ended up paying. We could not have been happier in such a sad time. Thank you!

Ha
Review №31

Lensing has made an incredibly difficult time so much easier for my family. Michael has been a pleasure to get to know and has been a valuable partner in navigating this process.

Sa
Review №32

Amazing service. The staff here are wonderful and so willing to work with you. Considering the circumstances they do what they can to make it best experience you can have. I would recommend them to everyone I know

To
Review №33

Lensing took care of everything so the family could be a family.Thank you, to Lensing staff.78

Ma
Review №34

Michael and Vicky are some of the most compassionate people you will ever find. The entire experience was professional, sincere, and caring. They took care of everything at a very difficult and emotional time. There is no one better.

Fu
Review №35

My family and I give Lensing Funeral and Cremation Services our deepest gratitude and heartfelt recommendation for the care, compassion, responsiveness, guidance, and flexibility the entire staff provided us after Moms passing. Not having much time to gather word-of-mouth suggestions from those we know and trust, our hospice gave us a list of area funeral homes, remarking on a few of them, and mentioned that theyd recently had a good experience working with Lensing. That anecdotal tidbit, more than any other single factor, led us to choose Lensing. We needed to know that Mom would be cared for, but also that we - her family - would be cared for. In every way, Lensing really came through for us.Our funeral director, Mike OBrien, quite simply, was superb. The way he served our family calls to mind the Platinum Rule: treating others not necessarily how wed like to be treated, but how theyd like to be treated. Mike cares enough to know the difference, and is skillful enough to perform. He was patient with our questions, gave us options without overwhelming us, guided us but never presumed to know what was best for us, anticipated our needs, honored our special requests, and took care of all the arrangements, which all went perfectly smoothly. Throughout the process, Mike was attentive, responsive, and accommodating. Most importantly, he reassured us, in word, deed, and in his presence. When a loved one dies, you just want peace of mind that their memory would be honored with dignity and in a way they would have wanted, and that everything will go off without a hitch. Mike, and everyone at Lensing, made this happen for us. We are truly grateful for the way they cared for and served our family.

De
Review №36

Michael was caring, professional, and kind, going out of his way to support our planning while recognizing sensitively the tender place we were in. He was supremely sensitive also to our cultural and religious practices. Every detail was handled, and with tact and care.

Ma
Review №37

Very professional. Michael and staff did a great job. Its great that folks like this exist willing to do this important work.

To
Review №38

Michael and the entire team at Lensing Funeral were incredibly professional, kind, respectful, and caring throughout our experience. During an incredibly difficult time, every detail was handled perfectly with sensitivity to each of our family members needs.

Lc
Review №39

Thank you, from afar, for your service, during this bad time. Fowler, Kacprzak, Austin families from IL and AZ

Jo
Review №40

Lensing handled the funerals for both my father and mother, 10 years apart. In both cases they were kind, courteous, understanding, and helpful. My parents trusted Lensing, and I know why.

Ke
Review №41

Mike Lensing and his team of professionals treated my family with the utmost dignity. We are forever in his debt. From the time we called the funeral home to tell them of our family members death until the service at the cemetery, everyone was compassionate and caring.

CI
Review №42

Was very happy to help with whatever we needed. Very considerate of our feelings.

Ja
Review №43

Lensing Staff think of everything and are respectful professionals who make you feel like youre the only family theyre focused on during a most difficult time in your life.Our visitation started early and lasted 1.5 hours beyond the schedule, guests waitng. The Lensing Staff took the guest book outside for people to ed 2+ hours to meet with us. They were looped outside and around the build sign (especially those that had to leave), passed out programs to people while they waited and turned the patio heather on as the temps got cool. They even offered coffee to the guests as they waited.Their graphic artist worked closely with us to create the folded program using poems and multiple pictures, plus an added insert that held the order of service, and selected family pictures. They added selected music to the slideshow that ran during the visitation. The Staff thought of everything. and then some! Highly recommend doing your arrangements and pre-planning with Michael, Vicki and staff.

St
Review №44

Mike Lensing and his staff are amazing! They treat you like family, and are there every step of the way, and then beyond, offering grief counseling and memorial events if you wish to participate. They leave lasting impressions on families that carries on for years. Great people and great service, for a very sad time in peoples lives.

Ka
Review №45

Lensing Funeral and Cremation service went above and beyond our expectations during the loss of our son. They gave us time to talk, to heal and to do what ever we needed to get through our loss. There are few businesses that put so much personal effort info their job. Mike and his son were amazing. Thank you so much for helping us with everything it truly helped us heal. Thank you.

Sh
Review №46

The Lensings personal attention to our familys specific needs was exceptional. They helped us put together a service that was meaningful for all of us. We will never forget their kindness and genuine compassion.

Sa
Review №47

Very professional; I didnt feel creeped out like I usually do when going to a funeral home. Caring staff.

Ju
Review №48

Best experience for a difficult time!

Da
Review №49

Always a pleasant experience at a difficult time

Ch
Review №50

Great place the funeral was good but the time when you go up and see him or her you start to cry so sad

Yu
Review №51

Super bad service. Very rude people.

Na
Review №52

They dont care about the families feelings.

Ma
Review №53

Overpriced and bad... terrible service

Je
Review №54

Michael Lensing and the rest of the staff at Lensing were amazing!!!!

Te
Review №55

Bad service...

Bo
Review №56

Always good

Om
Review №57

Rude

Information
23 Photos
57 Comments
4.4 Rating
  • Address:605 Kirkwood Ave, Iowa City, IA 52240, United States
  • Site:http://lensingfuneral.com/
  • Phone:+1 319-338-8171
Categories
  • Funeral home
  • Cemetery
  • Cremation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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