Russ Northside is the best around! Knowledgeable, helpful, and willing to go the extra mile to make sure you are taken care of. You wont find better customer service anywhere else! Highly recommend!
Always get fantastic service here. Last time I took my car in to check on some braking issues it turned out my rotors were almost completely shot. I was trying to leave town right before the 4th of July weekend and they got me in and out in about two hours even though I gave them no prior notice. Cannot say enough good about them.
If you need a jump start they will let you borrow a battery pack. Great neighborhood repair shop. Nice folks
I’ve used this shop before in the past and LOVED Russ — he truly is one of a kind. Called and came in tonight because my car was shaking on the highway, was treated very nicely over the phone, but when I got in, it was a completely different story. I was basically told to take my business elsewhere because I was standing inside waiting to be helped (for over 20 minutes) because the guy was flustered. I’m sad to be leaving this review because I really don’t do this, and I really love Russ, but that was absolutely unacceptable and I will be taking my car to another shop in Iowa City from now on.
Nice friendly local shop. Good for repairs, advice, a loaner jump, or just a neighborhood chat
The guys at this shop are great at what they do and gets the job done in a timely manner. No next day pickups or long waits. Best shop in the Johnson county area!
Amazing! Had a breakdown on a Friday afternoon from out of state. Panic set in and they were the closest shop on the list! Did an amazing job, extremely fast. Ready to go in a few hours and they wrangled the part out of a warranty at no cost. Lifesavers! Cannot tell you guys enough how much we appreciate your service on a last minute Friday night!
I can trust them to do what needs to be done to my car
These folks were awesome. Way cheaper than a chain automotive and better service too. Lifesavers.
We consistently get excellent care for our car at Russs. What we really appreciate, though, is the owner, John Logans, honesty. When we had an old Honda that should have been in the scrap yard, he told us it wasnt worth fixing anymore, even though he could have benefited by us pouring more money into it. Weve always had quick service and excellent repairs. My husband and I trust John and his mechanics completely.
Honestly the best repair team you can get. Never overcharge, truly care about the customer and safety. I’ve been going here for three years and every repair they’ve done has been perfect. I always feel safe when I leave Russ’s. Special shoutout to Chris for truly being the best mechanic I’ve ever seen.
I needed significant maintenance done and it was all done well and in a short amount of time.
I love Russs. They are always very honest about what is going on and how important the fixes are. If something isnt worth the repair, they tell you. Couldnt recommend more highly!!
Great auto shop. Chris will not steer you wrong. Always fair on price.
They consistently go above and beyond. Amazing service
AMAZING! Good, honest, friendly people. I brought my car in with a muffler problem, they said they could fix it but it would be cheaper somewhere else. They didnt ask for a dime, but my car was in better shape when I left. The guy even asked if I needed a lift to work.I would recommend this place to anyone, I wish I could give it 6 stars because it deserves it.
These guys have taken car of our cars on multiple occasions. They offer fair and honest prices and go above and beyond with the services they provide.
An outstanding service establishment. Highly recommended!Helpful, Friendly, Knowledgeable, Honest & Reasonably priced.
Thorough, speedy, cost-conscious AND they go the extra mile with the little things. Highly recommended this place.
An outstanding independent service establishment. Work is thorough and done properly. Highly recommended!
My wife and I have been taking her car to Russs since we moved to Iowa eight months ago, and every time it seems like we pay way more than we should. We pay double-price for oil changes that last half as long as our old places. We were recently told to put off changing our brake pads (despite our insistence!), only to be told a month later that they were badly worn and wed need to replace the rotors also. Well definitely be taking our car elsewhere when the backs need replacing.The employees are personable and have that friendly local mechanic feel, which may be enough to satisfy people who arent too concerned about what they pay, but my wife and I feel like weve been duped into dumping extra money into her car. Well have no regrets about finding someplace else for our auto needs.
Best mechanics in town. Wouldnt go anywhere else.
Attention to detail. Excellent!
I took my car in to get the shocks looked at. Didnt have to wait to get my car in, I called and dropped off my car 10 mins later. Turns out problem I was having is covered under warranty, and they didnt charger for their diagnostic service. Everyone has been very friendly, I will absolutely be going back.
Always a pleasure to do business with them, beginning since 2015. Friendly and honest, with the latter trait sometimes being difficult to find in these industries.
My trusted Iowa City mechanic! I appreciate their service and transparency and that John always gives a thorough answer to any question I might have. There needs to be a Russ in every city.
Best work and beat people ever!
Nice, helpful staff! Fixed my issue pronto! Thanks!
Good local neighborhood mechanic shop
Quick, Reasonably Priced Auto Repair
Good shop if you need an oil change or tires, But if you need real stuff done to your car go elsewhere. The mechanic diagnosed my car as having a bad transmission. He even tried to explain how he knew it was bad because in his opinion it felt like the transmission was slipping when he drove it around the block, once. I then took it to a transmission shop and they looked at it and found that the transmission was fine. I then took it to another shop and they ran the codes and found that it was a mass airflow sensor that was malfunctioning. The mechanic at Russes stated that I should just junk my car and find a new one on Craigs list for $1000 since it was an older model (Probably because he couldnt figure out the real problem he did seem very novice). Hell my car JUST got 120k on the engine Ive had it for 6 years even though it may look rough (due to hail damage) it is a hard running dependable machine till just recently. Doesnt even leak oil and the AC still works for a 1993..He stated it would cost me at least $1300 to fix when the actual problem only cost less than $100
Excellent and fast service from a friendly staff
Best shop in town!
Helpful, good listeners, friendly, courteous, knowledgeable, reasonably priced.
Great service and a convenient location.
I went to Russ after I was upsold at another auto repair shop. The employees at Russ checked out my fluid levels and confirmed the the other repair shop was trying to scam me. It overall saved me $250! I will continue to go to Russ after my experience today.
Best in Iowa City Id say
Helpful and friendly.
Overpriced rednecks