I just bought my first car a couple of weeks ago - found out that my brake pads were worn down to almost nothing which caused me to get into a minor car accident. I had never been to a auto repair shop and found this business and decided to bring my car here due to the high credibility in reviews and star ratings - they are right! Raf is amazing, communicated with me throughout the entire process, answered any questions or concerns I had, replaced all four of my brake pads and bumper very fast. Will be going to him for all of my future car needs and recommend him and his business to anyone and everyone (:
Very nice and smart mechanic. Raffy fixed my car in minutes. Did a thorough job and I recommend his shop
Raffy was very kind to help my girlfriend with her car when her check engine light came on. He was quick to get her car in, diagnosed, and got her back on the road quickly. Will be keeping his shop on the top of my list, should I need any other car maintenance done. Very nice and helpful.
This is an amazing business! They helped out a friend of mine who was stranded on the road. Im glad they were able to help him and get him back on the road safe and in time to get to his destination! They even boosted him to the front of the service line so he could get back on the road sooner. Im grateful that they were able to help out a great friend and Im sure that community is lucky this company is there!
While camping in Iowa city our hydraulic Jacks locked up and we were stranded. Even though they were busy they made room for us and were very reasonable in cost. I will use them again if I need help in Iowa city or close by.
I broke down on the I-80 going out of town. Not much on Saturday open, but Number One helped me, 1st get a tow truck then fixed my pickup within 30 minutes from our arrival!Highly recommend!!! Great people!!! Thanks for saving my day! Julie Barnhill
This place is a bit of a throwback - a no-fuss, family-owned auto shop with fast and courteous service. I came 1/2 hour before close, and they squeezed me in for an oil change, checked my fluids, and topped off the wiper fluid.
They did a good job on replacing my rear A/C evaporator with expansion valve. I was visiting family here and I broke the connection when I was working on my 2014 Chrysler Town and Country. Having no A/C in the summer is the worst but they took it in immediately and took care of replacing my part, vacuuming my A/C system and filling it up with the right amount of freon. Its been blowing cold for almost a month now and I have to say they do great A/C work!
Friendly and reasonably priced service. Great guys. Take your vehicle there for any fix it needs.
#1 Auto took care of me like I was their son. I came in with brake issues and a broken axle and they took care of it on the spot. Raffy is very respectable and takes the job seriously. They also were cheaper than any of the other quotes I got. Will most definitely return to their shop for more help in the future. #1 Auto proved to be #1 in my book.
I would recommend Number One Auto for anybody in need of car repair or purchasing a used car.I live in California and I needed to purchase a used car for my son while he attends The University Of Iowa. After searching for dealers in the area I came across Number One Auto. All I saw was great reviews about their service and how Raffy has helped so many satisfied customers in Iowa City and the surrounding area.He posted many used cars for sale on his Facebook and every time I ask about one the car sold. Cars go FAST!!!! I finally locked down a great car for my son and it was a great experience. Nothing but First Class treatment. We had a professional experience.If you are looking for a reliable car call Raffy. He is a man of his word.Thanks again for taking good care of my son!!
Absolute professionalism and wonderful service! Thank you so much. Will recommend! Fantastic business!
While driving across country from Florida my sons car broke down in Iowa. So thankful a good Samaritan towed him to #1 Auto Repair. They diagnosed the problem (spark plugs dislodged and severed the ignition coil!) and were able to fix the car and get him back on the road the same day. Thank you from a grateful mom!!
THE best automotive service in Iowa City. Comprehensive, quality maintenance and transparency you wont get anywhere else. Fast service when possible, and very accurate timing estimates.They were very clear about what they were doing and why, gave me a detailed service report, and let me know of future potential needs. Just all around friendly staff as well.
They were very very fast and helpful and solved my problem way easier than I expected!
Raffy and his staff are awesome! Pablo (employee) only had good things to say about Raffy, his shop, and the quality of their work. You never know what you are going to get at a repair shop and I have never gone to one in Iowa City so I was really hoping for the best. Luckily I called Number One Auto. You can trust these guys to make the right decision and treat you fairly.We have an older truck for farm use that often gets neglected. We were having issues with clicking sounds under the hood for years and recently the engine felt like it was going to stall. We had it looked at by other shops, but no one really knew or could pinpoint the issue. Raffy wanted to start with the exhaust manifold gaskets and found both exhaust manifolds were cracked! Let me tell you, the truck has never ran better!They were also really quick, even with such a huge job. Raffy knew this was an extra vehicle and that I didnt need it back right away, but he still got it done in a few days! And he is BUSY!Repairs included: both exhaust manifolds, brakes & rotors, belt & tensioner, and some other minor vehicle checks/repairs
The owner and staff was so nice to us! We were stuck on the side of the road and we got towed to the shop and he did everything he could to help and more. I definitely recommend going to him.
ONE AND ONLY REPAIR SHOP Around Iowa City which is OPEN ON WEEKENDS!!!!!! Very reliable! Quick!!Would have given 10 stars if I could!!!
Amazing customer service and vehicle quality. I bought a 2008 Ford focus se. I got a great deal and the car is in great condition. Will definitely be coming back again. Owner was a very nice guy and very helpful. Highly recommend.
He changed my Honda Civic in less than 20 minutes and did it the minute I got there really good service.Wish he could do my AC.
I had a leak in my engine and they found the source right away, gave me a good price, and fixed it before I had to go on a long road trip. Very professional, helpful, and knowledgeable. I recommend!
Stopped by after they were closing and the owner still assisted in diagnosing the issue with my vehicle. He switched out my battery and was very polite and straightforward. Ill definitely be returning.
I always choose to go to number one auto for any car problems I have. Raffy and his team are always efficient and reasonably priced. I’m always in and out in a couple of hours. They are flexible and are always able to fit me in when I call! They also have cars for sale that seem very well kept and again reasonably priced. I always recommend them to all my friends and will continue to do so!
I told a lot of cars there hes a hard-working guy his customers love him and he seems to be open late and as weekend hours
I was in an accident and my car was totaled, Raffy was very helpful with everything and explained everything well. He fixed my car and got it looking like nothing ever happened. I would recommend this place to everyone. Great price and good quality!
This place is awesome no wait just repair
Great prices and fast service. Very helpful and gave me great food recs as well.
Had an issue with my heat shield and they did a great job of fixing it. Was completed in a very timely manner and had extremely friendly service. Definitely would recommend and they do a great job explaining their work in an understandable way.
Went in to fix my fog light on my Mercedes, owner offered to replace it with reasonable price! Clean and fast service, would go again in the future !!
Will nickel and dime you, quoted us a outrageous price and told us we needed a whole lot of work done when we didn’t. Dishonest and outrageously priced
Rafi is a great person to business with and genuinely cares about his customers. I could not recommend going here for all your car’s needs enough!
Very good service!quick and professional!
Service was great it was fast and her really works with you
Had an emergency problem with my car door. I pulled into the driveway, he came out, fixed it, and left with no charge. EXCELLENT SERVICE. 10/10 would recommend. Will come again myself.
He was very nice and super funny. He was very helpful and very understanding with the amount i wanted to pay!
Got us in quickly. Very competitively priced. Quick and well done! Not a place just trying to get $ They earned our business!
Bought a car they had to detail it before I came back n it was Immaculate.
I’ve gone through Number One Auto for now two vehicles, both of which are great cars! Always giving the best service that keeps me coming back!
I bought a used car from here the other day and I love it. Raffy was a great help with the car. I noticed a few minor problems with the car and brought it back. They fixed them right away with no charge. Overall, Raffy seems like a good guy, and I would definitely buy a car from them again.
Quick service and they take venmo.
I got the van I’ve been wanting from these guys n I love it. Had to fix a few things but that’s ok. I’m Very happy thank u. From Nicole sellwood ottumwa
Very good 👍🏾
Raffy is so helpful! Always willing to help last minute, hes friendly, and gives a great price. Last year he put new tires on my car and today he looked at a light issue. Both times he got me in right away and made it super easy on me! Definitely recommend.
I had an emergency with my oil pressure sensor, and they were very quick to help me get back on the road, and home to my family. Highly recommend. Theyre very professional, polite, and affordable.
Raffy and his team are the best in the surrounding area of Iowa City.If you like honesty, reasonable prices, great service, getting your vehicle in right away and not waiting forever this is the place to bring your vehicle to.
#1Auto makes their customers feel like THEY each, are their #1 concern!! Eager to help, very friendly, and excited to help me get my car fixed RIGHT, and on the road SO fast!!! You can TELL that they really LOVE what they do and CARE about doing an awesome job for each individual!! I’ll recommend #1 Auto to all my friends!!
Highly recommended! Honest and reliable. Awesome customer service. Out of towners, broke down on a Saturday night. Called Number One just before closing. They came and got us us right away, got us in the shop, gave an estimate. Ugh, a 3 hour repair job. No problem! These guys STAYED LATE, FIXED IT and GOT US BACK ON THE ROAD back home to Wisconsin! (I wish they were closer to home; Raffy would be my choice mechanic!)
Very professional, Raffy helped me and fixed my car and I am glad I went to him!
Raffy got me right in and out within hours of calling on a Saturday. He was great to work with and did an exceptional job. I will definitely be a return customer.
They were honest and answered all my questions. I would recommend them to anyone. Also very reasonable with pricing. Explained to me what was going on. I’ll most definitely be going back.
Definitley my favorite used car dealership around, extremely helpful and accomadating to everyone of the needs I could ever have and then some. Definitely somewhere I would lend my repeat business too. When I received my latest vehicle here it was very easy to come to an agreed upon price and have me on my way in hardly anytime at all. Cannot find the words to recommend this place any more than I already have, though I wish I could.
Did a very good job on my chrysler 200, definitely gonna be going back there again.
He was straightforward and seemed to give a fair price to take an old car off my hands.
Very nice, helpful, honest, and professional.
Raffy did a great job for us on a Saturday afternoon when we were traveling through town. Very kind and helpful. He knows his cars.
I hit a metal bucket that fell from a truck on I-80 East exit 146 while returning from vacation to Indiana from California. I googled an auto repair place that was open Saturday and I found Number 1 auto. I called them and they sent a tow truck and they looked at my vehicle and replaced a ruptured plastic fuel hose. I was towed and back on the road again within 2 hours. Great place. Raffy and his helper were extremely positive and explained everything to me. I was very relieved at the bill as well. I highly recommend this shop and the people. Thank you Raffy.
Every time I go there I get a great service from the owner. He always takes care of my vehicles and very honest with me if I have to change the parts or not.Last time I was there he gave me his personal vehicle to drive it for the weekend while he was working on my truck.Another time my cousin had a flat tire at 9 PM on the highway on his way to Cedar Rapids after leaving riverside casino with his family. The only person that I could get hold of is the owner I called his cellphone he went got the tire back to his shop then back on the highway and installed it to them and within an hour my family were safe back on the road. After that time we became best friends.
I was looking to buy a car with a budget and they got me what I needed. No hassle, no problems just great service! I’ll recommend this place to everyone I meet that needs service!
Really fast and good prices highly recommended
I went in looking 2 get a vehicle walked out with a truck 2 hours later! Taffy is the best
I love doing business with Number One Auto. They find time within their busy day to fix parts of my car—even without an appointment. They are fast and efficient. Bought a used car from them, it was worth the price. If you need your car fixed or looking to upgrade, check out all your options at Number One Auto.
Quick and easy. Would highly recommend owner saved me a huge amount of money on a repair. And Ill make sure to come here for all my repairs and car work.
Raffy was a lot of help to me as I was trying to jumpstart my car. He stopped and offered his help on his way home and was very generous even in the freezing cold.
Had a little run in with a pile of snow and something came loose at the front of my car. Everywhere was closed but they let me drive in without an appointment. They looked at it and popped it back in and drilled in a screw to hold it. And it was all FREE!!! It looks like nothing ever happened.
Took my car in for an estimate.. liked the price.. in and out in less then 2 days.. looks great.. thanks again
Came in with car problems, he looked at my vehicle thoroughly and suggested different options. I am now in a very reliable vehicle and very happy with the fast service and accuracy. Def not money hungry here, highly suggested especially for single parents!
Great service and very fast and kind. We went for a wheel change that they literally did like a race car speed stop. Will definitely go back.
I called when I was 10 minutes out about an oil change and they got me in and out very quickly! They also showed me that my car was leaking oil which would cause very expensive problems if not fixed soon. Very friendly and helpful! Highly recommend! :)
I appreciate the service and timely professional manner and highly recommend you to them if you are traveling or in a jam thanks Number One Auto remember Darnisha Moore I will be back
Good car good service thank you #1 Auto
I would have bought the car I looked at but it sold fast and I didnt put down a down payment, which is reasonable. The owner is very nice and answers questions. He does his best trying to see what he can do to help you. He also does the work on the cars he sells and is willing to warranty what he did on the car like brakes etc..
The owner Raffy is very helpful and is willing to work with you. He does not try to work you over and is very understandable. I highly encourage him for people looking for a vehicle
Everything was good in the business and we bought the car that was looking for and the price of the car is good and the car was very nice clean and everything and the people who attended us was very nice person.
Very good
**Look no further for the BEST in TOWN!**My sons vehicle was hit on Friday evening, those that hit him had no insurance. I brought his vehicle into #1 Auto Repair Saturday morning, Raffy and his team had my son back in his vehicle Tuesday. No one would ever know his car was wrecked! Amazing customer service, completely compassionate towards the situation and informed me every step of the way. This will be our forever body shop! Thank you so very much for taking your time to help us out, there really are good people in this world!
I purchased a vehicle from Raffy on June 25th, 2020 In which I did recieve the title, however on July 8th, I went to register the vehicle and was advised I could not because it was not a clean title. I went to Raffy immediately and advised him of this information,Raffy has not taken the apporiate steps to ensure that I recieve my new title nor has he called me, each time I have called him and every time he has given me the run around and or became hostile.As a business you should not take an individuals money and not do your due diligence in regards to the nessecary documents, needed for the vehicle.At this point in time I purchased a vehicle in which I cannot utilize, due to not having my new title so I can register my vehicle that I payed 3650.00 for. I spoke to him today and he hung up in my face, very unprofessional, and noneffient, and simply a business that takes advantage of people, I will not recommend Number One Auto, zero stars.
Sold me a good car runs great perfect condition
Good people that will get you right !!!!! ❤️
Came here to get my A/C fixed on the spot. Theyre fast, efficient, and extremely trustworthy. They even fixed my stripped out license plate holder/mount Wouldnt take my car to any other shop.
Very friendly staff, little more then other locations though. Ill pay to be done in 20 minutes, I recommend if you have a busy schedule.
As a young woman is hard to find a good place where the owner does not look for their own interest. In here, I knew exactly what the problem was during the whole repair process as he explained everything to me. I had the opportunity to look on his instruments, to understand his thought process and he was extremely transparent over prices and services. Not the cheapest guys in town but a very worth experienced professional who will take care of you.Highly recommended.
Reffy was very good sale person very understanding what I want and helpful of helping find good car I like definitely will come back to them and refer people’s to him
Very happy with Number1 auto! Great job on replacing my suspension system on my Toyota Tundra. Also performed previous work on my friends Mercedes GLK 250 and went above an beyond in both instances. Great customer service and I would never go anywhere else to have my car worked on. Very much exceeded my expectations and a very good person.
I had some front end damage from a collision and went to Number One Auto as they are near my house and open at hours most other mechanics are closed. They quickly gave me an estimate and it sounded good so I left my car there. In 2 business days they had rebuilt and painted the front end of my car. Fast high quality work, paint matches, and they cleaned the interior as well!
He’s very nice .. good customer service .. works very well w you everybody go see about him & oh nice cars too don’t miss out
Probably the best repair/service experience Ive had anywhere. We were 2 days away from a 3000 mile RV trip when our coolant system started leaking, leading to the engine overheating. Its a 34 foot RV, and we called 7 places before this one, all of which specialize in RV/truck service. Not one could accomodate us. Raffy not only saw us immediately, but he fixed our issue the same day. He communicated with us throughout the day, explained the problem and how he fixed it, all for a super reasonable price. We are now on day 4 of our trip, 1500 miles in, and the things runs like an ace. Needless to say, we will bring all of our vehicles here from now on.
What a hidden gem in Iowa City. Easy to find a quality automobile. My 16 yr old daughter is purchasing her first car here. Easy to work with. Raffy bends over backwards to work with patrons of his business, and I get the feeling that in purchasing a car here, they will be super accommodating to providing needed service as well. We could not be more pleased with this business!Help get the word out...THIS IS AN OUTSTANDING PLACE TO PURCHASE YOUR NEXT PRE OWNED AUTOMOBILE!!! And from what I hear, this is a superior place for auto repairs and routine service as well. Fair people who take a genuine interest in the community and the welfare of their patrons!
Quick and honest work. Highly recommend
I purchased a very nice car from this shop owner was very kind and funny but professional!!
He helped me fixed my windows and helped me find a easy way to pay for everything.
PLEASE, please DO NOT purchase a used vehicle from Raffy before verifying that the title to the vehicle is legit. My Daughter purchased a vehicle from Raffy two months ago.When she took the registration in to get her plates, she was told that Raffy owed fines on the cars title. When she informed Raffy she couldnt get the cars registration until he paid the fines he asked her to return the car title two months ago. He refused to sale her a different car with a legitimate title. We still havent heard a word back from Raffy or Amy. Finally we decided to seek counseling from an Attorney. Apparently this isnt the first incident.
Thank you Raffy for a wonderful sales experience. Tk
I called them to see if I could get a quick easy fix for my 2014 Toyota Prius, which by the way he finished my sentence when I was describing the problem, obviously they said yes come in we’ll fix it, I was there within 10 min, my car was fixed within 5 min, then he tried to let me go home with no charge and I was like no way dude!!! Very good service. Literally from phone call to car fixed, back on the road, was 20 minutes.
They was very very Excellence I love it Im so happy and Satisfied with they service I will. E Recommended all my friends and others to come to Number 1 Auto they is Awesome Thank you.
Very good customer service. Would recommend to anyone.
I was looking for a place to get good quality tires yet not completely break the bank. I called Number One Auto hoping to just have my tire patched and get an oil change; took it in the next morning and Raffy explained to me about how bad my tires were and his recommendations for new tires and an oil change. He was honest and really cared about us as customers. He even told me a trick to saving on a credit card fee! Walked out the door just over $500 with four brand new tires mounted and balanced with an oil change. The wait time was reasonable, staff was friendly, and I will never use another auto shop but this one. Job well done.
Paid almost $3000 for a car and it turned out to be a lemon. Only lasted me a couple of months then it broke down and almost killed me. Never buying here again!
Raffy was amazing, I will definitely be coming back here. Wow I loved the experience!!!
Raffy is the best. I hit a curb and my already very loose front bumper slipped off, and I was terrified that I was going to have to buy a new bumper entirely. I called the shop 40 minutes from the time they closed, arrived 30 minutes before they closed, and was out with my front bumper completely reattached before the clock struck 6. These guys are fast, cheap, dedicated, and really know what they’re doing. I will never go anywhere else in Iowa City!!!
Great service and fast.. recommend..